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Mayaland Hotel & Bungalows

4.5 star property

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Photo gallery for Mayaland Hotel & Bungalows

3 outdoor pools, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Daily full breakfast for a fee
Lobby sitting area
Garden view
Superior Room, Balcony, Resort View (Mayan Observatory View)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Room service
  • Bar
  • Spa
  • Breakfast available
  • Laundry

Explore the area

Map
Km 120 Ctra Merida, Zona Arqueologica, Tinum, YUC, 97844
  • Pre-Hispanic City of Chichen-Itza
    ‪1 min walk‬
  • Pyramid of Kukulkan
    ‪7 min walk‬
  • Cenote Ik kil
    ‪3 min drive‬

Room options

View all photos for Superior Room, Balcony, Garden View

Superior Room, Balcony, Garden View

Superior Room, Balcony, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Bungalow (Mayan)

Bungalow (Mayan)

Bungalow (Mayan)

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Balcony, Resort View (Mayan Observatory View)

Superior Room, Balcony, Resort View (Mayan Observatory View)

Superior Room, Balcony, Resort View (Mayan Observatory View)

9.4 out of 10
Exceptional
(6 reviews)
  • 70 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite (Mayan)

Studio Suite (Mayan)

Studio Suite (Mayan)

  • 54 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About this property

Mayaland Hotel & Bungalows

At the very heart of the Chichen Itza archaeological park and boasting a separate entrance to the Mayan temple available only to its guests, this splendid compound is a prime accommodation choice for a truly unforgettable visit to Mexico. Hidden amidst an extensive lush garden, the main building is constructed in the style of times gone by and houses the lobby and reception area richly decorated with antiques, ceramics and potted plants. Built in the traditional Mayan style, the bungalows are constructed from wood, stone and marble from the local area and are topped with palm leaves. But their traditional exterior contains all the necessary amenities for a comfortable stay – from air-conditioning, to minibars and satellite TV.#The size of the lobby is 7 meters aroundly, and you can enjoy and relax in our seating area with a beautiful view of the arqueologic zone. And if you want something to drink you can go to the bar which is very near to this area. Any question about tourism places to visit you can ask to our concierge or in front desk area.
During your stay at Mayaland Hotel & Bungalows, you're just a quick walk from Pre-Hispanic City of Chichen-Itza. Enjoy features like free WiFi in public areas and free self parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop, and 3 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Steps from Pre-Hispanic City of Chichen-Itza and 8 minutes by foot from Court of the Thousand Columns
  • Airport shuttle service available for a fee
Mayaland Hotel & Bungalows offers its guests 3 outdoor swimming pools. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Spa services, a terrace, and gift shops/newsstands are also featured at the luxury Mayaland Hotel & Bungalows. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Chichen Itza resort.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.
SALON CATHERWOOD - This buffet restaurant serves lunch only. Guests can enjoy drinks at the bar.
EL MURAL - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
DE ESPECIALIDADES - This fine-dining restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: MXN 247 to 295 for adults and MXN 247 to 295 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • DE ESPECIALIDADES
  • EL MURAL
  • SALON CATHERWOOD

Things to do

  • 3 outdoor pools
  • Ecotours
  • Shopping

Family friendly

  • 3 outdoor pools
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Built in 1923
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mayaland Hotel & Bungalows

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 247 to 295 for adults, and MXN 247 to 295 for children
  • Airport shuttle fee: MXN 4980 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and a first aid kit
Mayaland Hotel & Bungalows offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Bungalows Mayaland
Hotel Mayaland
Mayaland
Mayaland Hotel Bungalows Chichen Itza
Mayaland Bungalows Piste
Mayaland Hotel
Mayaland Hotel & Bungalows
Mayaland Hotel & Bungalows Piste
Mayaland Hotel Bungalows Piste
Mayaland Hotel Bungalows
Mayaland Bungalows
Mayaland Bungalows Chichen Itza
Mayaland Hotel Bungalows
Hotel Bungalows Mayaland
& Bungalows Mayaland Tinum
Hotel & Bungalows Mayaland Tinum
Hotel & Bungalows Mayaland Resort
Hotel & Bungalows Mayaland Resort Tinum

Mayaland Hotel & Bungalows Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 668 out of 1000 reviews
Rating 8 - Good. 249 out of 1000 reviews
Rating 6 - Okay. 58 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service
excellent

10/10 Excellent

Alejandro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a visit to Chichen Itza. Very convenient location, amazing views. Super friendly staff.
Stayed 2 nights in Apr 2023

10/10 Excellent

Silvia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and restaurant service was great and we loved the view of the Caracol. Juan, William and other staff were superb as were the rest of staff. Enjoyed the fact that Pavarotti and other Celebrities like J-Lo stayed at this hotel. Some upgrades to shower, hot water, would be nice.
Stayed 2 nights in Mar 2023

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest hotels I've ever stayed at! Very helpful front desk staff, loaded with information about the hotel's history. Incredibly extensive grounds, two lovely pools, great dining room. Plus, they arranged a private tour of Chichen Itza for me, which included transportation to the front gate, no-line tickets, and knowledgeable and friendly guide of the grounds. My room was spacious, with a nice balcony, and everything was delightful!

10/10 Excellent

Barbara Eve

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
AMAZING! We had an incredible view of the ancient observatory, the food was fabulous, and the tour was top notch. I was super hesitant to make a reservation because I read some reviews about a dispute between owners but I trusted Expedia to at least get me my money back if something went wrong so I took the risk and booked 2 rooms for my son’s equinox birthday and am so glad I did. My only regret is that I didn’t book 5 rooms and invite all his friends (as I had previously wanted to but was worried about the risk) this place is truly a gem and within the Chichén Itzá grounds. The local gate was not open when we arrived but the hotel tour bus get us efficiently through the other gate. Super worth it
Stayed 1 night in Mar 2023

10/10 Excellent

Nagareddy, sammamish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and love it
Stayed 1 night in Mar 2023

10/10 Excellent

Yoel

Stayed 1 night in Mar 2023

10/10 Excellent

Martin, Pasadena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The absolute best experience while visiting Chichen Itza. Greeted by a nice guy at the parking lot who confirmed my reservation. Then by a friendly guy at check in who offered to set up a private tour guide. We accepted and was the best decision. We were shown to our room buy again a very nice and helpful bell man. Food was wonderful, the grounds were wonderful. The staff was honest and friendly. I can't say enough good things about our experience.
Stayed 3 nights in Feb 2023

10/10 Excellent

JOSE LUIS

Stayed 1 night in May 2022

10/10 Excellent

Angela, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This incredible property is 100 years old and is steeped in memories of a bygone era of sophistication and elegance. Marble floors, mahogany furniture, sprawling jungle grounds, beautiful dining room, the list goes on and on. The staff treat you like family, and the food in the dining room was simply delicious. I'm still dreaming of the freshly baked pan dulce. Wonderful visit and I can't wait to return.
Stayed 1 night in Apr 2022

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous property and the staff was five stars. Thank you for making our stay magical.
Stayed 2 nights in Mar 2022

10/10 Excellent

Jhony, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower design has a lot of room for improvement. Opening it to get warm water was a messy and exciting activity. Everything else was fine.
Stayed 1 night in Feb 2022

6/10 Okay

Anthony, Baroda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The proximity to Chichen Itza can not be beat. The grounds are quite beautiful. However, the abundant smell of raw sewage was disgusting.
Stayed 2 nights in Feb 2022

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this place!

Delightful gem in the middle of the jungle- lovely gardens, bungalows and several pools. The hotel rooms were spacious and cleaned everyday. Gorgeous views. The food in the main restaurant was tasty but overpriced. Staff was super helpful and friendly. Would definitely go back again.
Stayed 2 nights in Jan 2022

10/10 Excellent

Maxime et Sandrine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing !
Stayed 1 night in Dec 2021

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2021

10/10 Excellent

Yupin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We originally only plan to stay one day since the rate per night is a bit higher than we expected. However, we decide to gamble it and book another night last min, only Bungalow choice left, and waiting to see what will happen. After first night full score experience, we were trying to head back to Hotel and check-in as early as possible, however, Uxmal still have so much to see, so we arrive at Hotel around 6:00-7:00 pm. Louis drove their Golf car to pick us up with all the heavy luggages, drove us directly to the Bungalow. I personally love the Bungalow setting, but my wife still love the first night regular hotel room better. Very nice rock chair setting both hotel room and Bungalow. If anyone who love to listen the jungle, doing stargazing during the late night. Hotel shut off majority of the lights after 12:00 am. We took several photos of star populated sky. Once we close the window shatter at night, it is quiet and block the light completely...so I over slept, missing the opportunity to take Sunrise Time-lap on the Chichen Itza observatory. Well, give me another excuse to visit Mayaland one more time. Hotel suffered 2020 shut down, 2021 slow tourists population. I am very thankful all the staffs still keep the spirit and maintaining this beautiful hotel and letting us have a chance to experience it during the pandemic era. Love Mayaland and Thank you so much to keep hotel operating. We will be back for sure!
Stayed 1 night in Dec 2021

10/10 Excellent

Sita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful architecture. The grounds were like in were in a well manicured jungle. We had a room that overlooked the Observatory. Very comfortable beds
Stayed 1 night in Dec 2021

10/10 Excellent

Yupin

Liked: Cleanliness, staff & service, property conditions & facilities
5 stars, World Class setting. Very classical environment, it is a place for life time memory. The hotel itself is worthy equivalent of time for Chichen Itza. Pandemic hit the industry hard, but this is a place worth every penny.
Stayed 1 night in Dec 2021

10/10 Excellent

Karen

Stayed 1 night in Dec 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Okay…

Mixed feelings about this one. As the site is absolutely charming, and the architecture is absolutely gorgeous. Checkin was a bit weird, but pretty fast. Restaurant was slow and not by the level of the property. Private access to Chichen Itza is closed due to covid, forcing imus to make a 10mn detour (so everyone is accessing site from one access now creating huge queues, I don’t understand the covid logic here) They offer shuttle for the ruins to pick up at 8:00 from hotel and collect back at 10:30. We were back at collect point at 10:28, the van was already leaving, we waved at the driver, he ignored us… Then after leaving the city to another hotel, we realized I forgot something there. I tried to call them back but none of the numbers on internet helped us reach their receptionist…. Hopefully our second hotel had another number that was listed no where that worked. So to summarize, great facilties but so so service
Stayed 1 night in Nov 2021

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021

10/10 Excellent

esmeralda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excepcional

Really kind personal. Restaurant has delicious food and fresh, plus really nice service. Love the peace this place gives you instantly, you are surrounded by nature ❤
Stayed 1 night in Nov 2021

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021

10/10 Excellent

Michael

Stayed 1 night in Nov 2021