Crowne Plaza Panama Airport by IHG

4.0 star property

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Photo gallery for Crowne Plaza Panama Airport by IHG

Outdoor pool, pool umbrellas, pool loungers
Meeting facility
In-room safe, desk, blackout curtains, soundproofing
Bar (on property)
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar

Explore the area

View in a map
Ave. Domingo Diaz, Corregimineto De Tocumen Hacia El, Tocumen, Panama, 816016660
  • Los Pueblos Commercial Center
    ‪9 min drive‬
  • Estadio Rommel Fernandez
    ‪11 min drive‬
  • Panama Viejo
    ‪12 min drive‬
  • Panama City (PTY-Tocumen Intl.)
    ‪6 min walk‬

Room options

Room, 2 Queen Beds, Mobility Accessible (Transfer Shower)

8.4 out of 10
Very good
(19 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Pool View

7.6 out of 10
Good
(12 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds

8.8 out of 10
Excellent
(18 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(36 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Pool View

9.0 out of 10
Wonderful
(32 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(111 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

9.0 out of 10
Wonderful
(55 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

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About this property

Crowne Plaza Panama Airport by IHG

Family-friendly hotel with airport shuttle service and a 24-hour fitness center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, a snack bar/deli, and 24-hour room service.
Crowne Plaza Panama Airport by IHG offers 144 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Panama Airport by IHG. During your stay, you'll be close to Metromall Panama. You'll find features like free WiFi in public areas and a free roundtrip airport shuttle, plus an outdoor pool.
  • Free WiFi
  • Enjoy a bite to eat at The Gate Restaurant, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Guests like the breakfast and restaurant
  • 8 minutes by car from Los Pueblos Commercial Center and 8 minutes from Metromall Panama
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Crowne Plaza Panama Airport by IHG offers its guests a children's pool, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 6 meeting rooms are available. Event space at this hotel measures 5295 square feet (492 square meters) and includes conference space. The family-friendly Crowne Plaza Panama Airport by IHG also features tour/ticket assistance, concierge services, and laundry facilities. A roundtrip airport shuttle is free (available 24 hours).

This 4-star Tocumen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
The Gate Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Onsite parking available only on request
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: PAB 18.50 for adults and PAB 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Gate Restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 5,295 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift (76 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: PAB 150 per pet, per stay, plus a one-time cleaning fee of PAB 200
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PAB 20.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PAB 18.50 for adults and PAB 10.00 for children
  • Pet fee: PAB 150 per pet, per stay plus PAB 200 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: PAB 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Panama Airport Hotel
Crowne Plaza Panama Airport
Crowne Plaza Panama Airport Panama City

Crowne Plaza Panama Airport by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1222 out of 2231 reviews
Rating 8 - Good. 516 out of 2231 reviews
Rating 6 - Okay. 263 out of 2231 reviews
Rating 4 - Poor. 129 out of 2231 reviews
Rating 2 - Terrible. 101 out of 2231 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

daniel

Stayed 1 night in Jun 2025

10/10 Excellent

perla

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel did not have any rooms available at the time of our check in however they were able to transfer us to “Westin” hotel near by and everything went well
Stayed 1 night in Jun 2025

4/10 Poor

Jemlys

Stayed 1 night in Mar 2025

10/10 Excellent

Contonnia

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 1 night in Jun 2025

10/10 Excellent

Michaela, Chicago

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

OLIVER HANNO

Stayed 1 night in Jun 2025

6/10 Okay

Ana

Liked: Cleanliness, amenities
Close to the AirPort and convenient if that’s what you want. But very old and the location is not the best
Stayed 1 night in Apr 2025

8/10 Good

Marcelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for traveling people
Stayed 1 night in Jun 2025

8/10 Good

Delygerhria

Stayed 1 night in Jun 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Lester

Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Stayed 1 night in Jun 2025

6/10 Okay

Lester

Stayed 1 night in Jun 2025

8/10 Good

Domonique

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Rodolfo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Kristin

Disliked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Steven, Galesburg

Liked: Cleanliness, staff & service, amenities
Great place to stay close to the Tocumen Airport. It has a great vibe, good food options and a beautiful pool. Reliable airport shuttle makes this a slam dunk. We always stay here whenever coming into or leaving Panama.
Stayed 1 night in Feb 2025

10/10 Excellent

Celicia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very beautiful and clean. The food was nice also. This will become my go to hotel whenever I'm visiting Panama again
Stayed 1 night in May 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

4/10 Poor

Adore

Disliked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony, Salt Lake City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport transportation
Stayed 1 night in Jun 2025

6/10 Okay

Dawn

Disliked: Cleanliness, staff & service, property conditions & facilities

Disappointed and Frustrated

For the high cost for this property and well known chain expected more. First, there is no signage to be found at the airport regarding the "free" shuttle service. Nor are any instructions given upon making a reservation. I ended up having to Uber to the hotel and later found a schedule at the front desk with drop off/pick up times taking up to an hour round trip. The property had a musty smell upon entering the lobby, the front desk staff were inattentive and in no hurry to assist with check-in, and the room was gross. The bathroom appeared to not have been properly cleaned as the shower and floor had hair throughout. Had I been staying for more than a long layover I would have looked at moving hotels. On a positive note the breakfast had quite a few options and being able to store my luggage while going into the city was appreciated.
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in May 2025

8/10 Good

Miguel alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Reserved 2 room and prepaid with Hotels.com. After some confusion we were allowed to check in only to be called back to the desk concerning the bill. They argued the room weren’t paid but after showing the App and my bank card statement we were settled. On checkout we weren’t allowed breakfast because it wasnt prepaid. I’m not sure if it was hotels.com or the hotel that caused the confusion. Maybe the breakfast part was my fault but for the money paid, breakfast should have been included. Drinks and beverages here are steep. The roast beef was like eating a beef flavored towel. It was tough. The rest of dinner was okay.
Stayed 1 night in Jun 2025