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APA Hotel Shibuya Dogenzakaue

3.0 star property

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Photo gallery for APA Hotel Shibuya Dogenzakaue

Reception
Restaurant
Point of interest
Double Room, Main Building, Non-Smoking
Room amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Laundry room

Explore the area

View in a map
20-1 Maruyamacho Shibuya-ku, Tokyo, Tokyo-to, 150-0044
  • Place, Cerulean Tower
    ‪4 min walk‬
  • Place, Shibuya Crossing
    ‪9 min walk‬
  • Place, Yoyogi Park
    ‪14 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪32 min drive‬

Room options

View all photos for Single Room, Main Building, Non Smoking

Single Room, Main Building, Non Smoking

Single Room, Main Building, Non Smoking

8.4 out of 10
Very good
(36 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Double Room, Main Building, Non-Smoking

Double Room, Main Building, Non-Smoking

Double Room, Main Building, Non-Smoking

8.2 out of 10
Very good
(10 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Semi-Double Room, Main Building, Non-Smoking

Semi-Double Room, Main Building, Non-Smoking

Semi-Double Room, Main Building, Non-Smoking

8.8 out of 10
Excellent
(12 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Single Room, South Building (New Wing), Non-Smoking

Single Room, South Building (New Wing), Non-Smoking

Single Room, South Building (New Wing), Non-Smoking

8.4 out of 10
Very good
(7 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

APA Hotel Shibuya Dogenzakaue

Hotel with a restaurant, 8-minute walk to Shibuya Crossing
A restaurant, self parking, and a microwave in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
APA Hotel Shibuya Dogenzakaue offers 173 air-conditioned accommodations with complimentary newspapers and slippers. Beds feature down comforters. 40-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and in-room massages can be requested.

Our customers tell us they can't get enough of the helpful staff at APA Hotel Shibuya Dogenzakaue. During your stay, you're just a quick walk from Shibuya Crossing. Free WiFi in public areas, a restaurant, and breakfast (surcharge) are available.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the café
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and laundry facilities
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Shibuya 109 Building and Bunkamura
There's a restaurant on site. Public spaces have free WiFi and wired Internet. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at APA Hotel Shibuya Dogenzakaue. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Tokyo hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7 AM to 11 AM.
コメダ珈琲店 - This café serves light fare only.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 3,000 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: JPY 900 for adults and JPY 900 for children
  • A restaurant

Restaurants on site

  • コメダ珈琲店

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 1 building
  • 14 floors
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property provides central air conditioning and heating (availability based on the season).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately JPY 900 for adults and JPY 900 for children
  • Self parking fee: JPY 3000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay, PayPay, Merpay, and R Pay
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Housekeeping service is provided every 3 days. Additional cleaning is available for stays of 2 nights or more on request.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

APA Hotel
APA Hotel Shibuya-Dogenzaka-Ue
APA Shibuya-Dogenzaka-Ue
APA Hotel Shibuya Dogenzakaue Tokyo
APA Hotel Shibuya-Dogenzaka-Ue Tokyo
APA Shibuya-Dogenzaka-Ue Tokyo
APA Hotel Shibuya Dogenzaka Ue
Apa Shibuya Dogenzakaue Tokyo
APA Hotel Shibuya Dogenzaka Ue
APA Hotel Shibuya Dogenzakaue Hotel
APA Hotel Shibuya Dogenzakaue Tokyo
APA Hotel Shibuya Dogenzakaue Hotel Tokyo

APA Hotel Shibuya Dogenzakaue Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 491 out of 1004 reviews
Rating 8 - Good. 290 out of 1004 reviews
Rating 6 - Okay. 130 out of 1004 reviews
Rating 4 - Poor. 65 out of 1004 reviews
Rating 2 - Terrible. 28 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Tam

Stayed 3 nights in Nov 2025

10/10 Excellent

Kevin

Stayed 5 nights in Nov 2025

10/10 Excellent

Carolina

Stayed 5 nights in Nov 2025

6/10 Okay

Lisa

Stayed 4 nights in Nov 2025

6/10 Okay

Simon

Travelled with group
The staff on duty is minimal. The room is tiny. The price I paid didn't reflect the value I expected. Overall, it is a budget hotel, but the location is great. I used to stay at The Excel but they are full. This hotel is a 10-minute walk to the bus station and the airport.
Stayed 2 nights in Nov 2025

4/10 Poor

Daniel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Front desk man was mean and unhelpful even though nobody else was checking in. 1 elevator for 12 floors. Poor breakfast with limited choices. The room is way too small for two people, even if the bed is comfortable stay somewhere else.
Stayed 4 nights in Nov 2025

8/10 Good

SUNGJUN

Stayed 2 nights in Nov 2025

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
APA Hotel Shibuya is in a great location. The included breakfast was enough to get the day started right. I ordered a 2nd helping one day because i was hungry around 800 yen. Very reasonable. The location is close enough to the action around Shibuya Crossing without being kept up all night from the noise. It's at the top of.a hill. So if you're pushing luggage from Shibuya Station, take the elevator to exit on the 4th Floor of Shibuya Mark Center
Stayed 5 nights in Nov 2025

8/10 Good

Terri

Travelled with group
Liked: Cleanliness, staff & service
The room was clean. The staff were friendly and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stevan

Stayed 2 nights in Nov 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Anna, Wichita

Stayed 9 nights in Nov 2025

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the food and the service and the location
Stayed 7 nights in Oct 2025

2/10 Terrible

Juan

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Did not like the room for the fact they don’t let you control your own AC unit, had to open the window and now my allergies are killing
Stayed 1 night in Nov 2025

10/10 Excellent

Thang

Stayed 3 nights in Oct 2025

4/10 Poor

Gen

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Room had a strange smell and sheets were stained.
Stayed 7 nights in Oct 2025

10/10 Excellent

Edwin

Liked: Cleanliness, amenities, property conditions & facilities
Perfect experience, great support from staff, breakfast was fantastic and I am glad I chose to stay there!
Stayed 2 nights in Nov 2025

10/10 Excellent

Ali

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amazing staff, loved the anenities and how efficient they are
Stayed 5 nights in Oct 2025

10/10 Excellent

Tonidae, Pearl city

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just the right side and such an adorable hotel that I would like to go back to in the near future. The staffs are very helpful in helping me when I have questions. I appreciate their hospitality.
Stayed 4 nights in Oct 2025

8/10 Good

Nur Saufi

Stayed 4 nights in Oct 2025

10/10 Excellent

Jason

Stayed 3 nights in Nov 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Clean, friendly and great value
Stayed 4 nights in Oct 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities
Excellent.
Stayed 2 nights in Oct 2025

10/10 Excellent

Marie, St Albert

Travelled with family
Liked: Cleanliness, property conditions & facilities
Spotless room with wonderful amenities.
Stayed 2 nights in Oct 2025

6/10 Okay

Marilou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is small.
Stayed 6 nights in Oct 2025