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BELLUSTAR TOKYO, A Pan Pacific Hotel

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Presidential Penthouse (Hana) | Living area
Reception
Presidential Penthouse (Tori) | Living area
Deluxe Suite
Premier Studio, 1 King Bed

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Kabukicho1-29-1, Tokyo, Tokyo, 1600021
  • Place, Okubo Park
    ‪3 min walk‬
  • Place, Omoide Yokocho
    ‪3 min walk‬
  • Place, Samurai Museum
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪46 min drive‬

Room options

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Studio, 2 Single Beds

Premier Studio, 2 Single Beds

Premier Studio, 2 Single Beds

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Studio, 1 King Bed

Premier Studio, 1 King Bed

Premier Studio, 1 King Bed

10.0 out of 10
Exceptional
(9 reviews)
  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Corner Suite Twin

Junior Corner Suite Twin

Junior Corner Suite Twin

  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Junior Corner Suite King

Junior Corner Suite King

Junior Corner Suite King

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite | Living area

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms

  • City view
  • 82 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

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About this property

BELLUSTAR TOKYO, A Pan Pacific Hotel

This hotel features 3 restaurants, a full-service spa, and a fitness center. Other amenities include a bar/lounge, spa services, and 24-hour room service. Change of towels is available on request.
BELLUSTAR TOKYO, A Pan Pacific Hotel offers 97 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch LED televisions come with cable channels.

Bathrooms include bathrobes, slippers, toilets with an electronic bidet, and complimentary toiletries. This Tokyo hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Sunya. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at BELLUSTAR TOKYO, A Pan Pacific Hotel. During your stay, you're just a quick walk from Samurai Museum. Enjoy features like 3 restaurants, a full-service spa, and a gym.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at one of the 3 restaurants
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Shinjuku Gyoen National Garden and a few minutes from National Stadium
BELLUSTAR TOKYO, A Pan Pacific Hotel offers its guests a full-service spa and a fitness center. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge.

Spa services, a vending machine, and multilingual staff are also featured at the luxury BELLUSTAR TOKYO, A Pan Pacific Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.
Restaurant Bellustar - Onsite restaurant.
Bar Bellustar - Onsite bar. Open daily.
Teppan Ten-yu - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Sushi Jin-E - This sushi bar specializes in Japanese cuisine and serves lunch and dinner. Open select days.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 3,600 per night)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 6,958 for adults and JPY 6,958 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Bar Bellustar
  • Restaurant Bellustar
  • Sushi Jin-E
  • Teppan Ten-yu

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Baby bath
  • High chair
  • In-room cot
  • Mini-fridge
  • Stroller

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property is located in Kabukicho Tower. The lobby is on the 18th floor.

This property's lobby is located in Kabukicho Tower. The lobby is on the 18th floor.

A scheduled power outage will take place on 27May, 2025 from 1AM- 5AM. All facilities that use power, including elevators, will not be available during this time.

This property's lobby is located on the 18th floor.

A scheduled power outage will take place on May 26, 2026, from 1-6 AM. All facilities that use power, including elevators will not be available during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 12650.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 6958 for adults and JPY 6958 for children
  • Covered self parking fee: JPY 3600 per night
  • Rollaway bed fee: JPY 12650.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Bellustar Tokyo, A Pan Pacific

Bellustar Tokyo A Pan Pacific Hotel

BELLUSTAR TOKYO, A Pan Pacific Hotel Hotel

BELLUSTAR TOKYO, A Pan Pacific Hotel Tokyo

BELLUSTAR TOKYO, A Pan Pacific Hotel Hotel Tokyo

BELLUSTAR TOKYO, A Pan Pacific Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 152 out of 171 reviews
Rating 8 - Good. 14 out of 171 reviews
Rating 6 - Okay. 2 out of 171 reviews
Rating 4 - Poor. 1 out of 171 reviews
Rating 2 - Terrible. 2 out of 171 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Dylan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff service was incredible, the friendliest people in the business!
view from the room!
Stayed 1 night in Feb 2026

8/10 Good

gary

Stayed 5 nights in Jan 2026

10/10 Excellent

Matt

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Feb 2026

10/10 Excellent

Sheila

Stayed 3 nights in Jan 2026

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Staff were professional, friendly and provided excellent service. The hotel is located in a very convenient location, to lots of walkable amenities. It is located on the 18th floor, however, the view from the 39th floor to the 46th is immaculate. Hotel is clean, well taken cared of. The room was beautiful, spacious and view was amazing. This is one hotel that deserves another stay when back in Tokyo.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sedrak, Los Angeles

Stayed 1 night in Jan 2026

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities
Excellent service from first moment. Spectacular views and beautiful modern room.
Stayed 4 nights in Jan 2026

2/10 Terrible

SOGHOMON

Stayed 2 nights in Jan 2026

10/10 Excellent

Dayne, Fort Worth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful rooms even more beautiful views. The staff were friendly and professional.
View from the room
Stayed 3 nights in Jan 2026

8/10 Good

Dong Whei

Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Unreal
Stayed 5 nights in Nov 2025

10/10 Excellent

Lee

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 1 night in Nov 2025

10/10 Excellent

Gianluca

Stayed 4 nights in Nov 2025

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the loveliest hotel we have stayed at in Tokyo; it is very new, clean, modern, but doesn’t lack for old fashioned top notch customer service; it feels that there are two staff members per guest due to the attentive nature of their service. Our room was spacious with jaw dropping city views from floor to ceiling windows; king bed was very comfortable and the bathroom, complete with free standing tub was pure delight after a busy day traveling; Dinner: Michelin ranked Japenese French fusion 10 course meal surpassed all expectations; the meal carefully constructed and plated with care was an awesome experience; Help from concierge was appreciated - thanks JUN! Despite being in the middle of all Shinjuku has to offer, one block from the Shinjuku station, this Luxury hotel checks all the boxes;
Free standing soaking tub
Evening city views from guest room
King bed
Stayed 1 night in Nov 2025

10/10 Excellent

Lotar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Incredible service. No notes.
Stayed 5 nights in Oct 2025

10/10 Excellent

Cody

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel with great rooms!
Stayed 6 nights in Jul 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the nicest hotels I’ve ever stayed in. The view was spectacular.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kiranjit

Stayed 1 night in Oct 2025

10/10 Excellent

Shalana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This staff and hotel stay was excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

Debbie, Ashbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wow factor hotel and we very much enjoyed our stay of 6 nights at Bellustar. The view from the room was amazing and the room itself was large and tastefully decorated. Excellent bath. It has every amenity we could think of in the room. And yes the toilet door is clear but there is a dividing door that you can close when privacy is needed. The area is busy and bustling. Shinjuku is where the action is. Even on the 41st floor we could hear the trains and sirens at night but we didn't mind as that is part and parcel of being in a city like Shinjuku. Everything is right there (if anything we found it overwhelming how busy it was). Shinjuku station was about 10 min walk - the Subnade shopping centre was a nice walk to get to the station. Definitely recommend Bellustar if you are looking to stay in the heart of the action.
Stayed 6 nights in Sep 2025

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel itself was incredible. Friendly staff and great check in process. Room was spacious, clean and had a fantastic view. Only consideration is the walk to the train station can take up to 20 minutes
Stayed 6 nights in Sep 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a stunningly stylish oasis in busy Shinjuku and the staff were perfectly polite and helpful in every way! Nina in particular made breakfast dining a memorable and delightful experience!
Stayed 5 nights in Sep 2025

10/10 Excellent

Hashaunda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was AMAZING. Very clean and comfortable. The staff was awesome as well. I would book again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Shauna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed in many many 5 star hotels around the world. This was the probably the best! Staff was helpful and attentive. They were there to meet your every need! It was beautiful- beds comfortable. And tub and shower fantastic. I was sad to leave.
Stayed 4 nights in Sep 2025

10/10 Excellent

Gregory

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible views and very friendly Staff.
Stayed 3 nights in Sep 2025