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CHA-AN UENO

3.0 star property

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Photo gallery for CHA-AN UENO

Front of property
Room for 3 People, Non Smoking
Lift
Mini-fridge, microwave, stovetop, rice cooker
Coffee service

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Kitchen

Explore the area

View in a map
3-12-3 Higashi Ueno, Tokyo, Tokyo, 110-0015
  • Place, Ameyoko Shopping District
    ‪6 min walk‬
  • Place, Ueno Park
    ‪6 min walk‬
  • Place, Ueno Zoo
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪34 min drive‬

Room options

View all photos for Room for 3 People, Non Smoking

Room for 3 People, Non Smoking

Room for 3 People, Non Smoking

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Futon

View all photos for Room for 4 People, Non Smoking

Room for 4 People, Non Smoking

Room for 4 People, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Futons

View all photos for Room for 5 People, Non Smoking

Room for 5 People, Non Smoking

Room for 5 People, Non Smoking

  • 25 sq m
  • Sleeps 5
  • 1 Double Bed, 1 Single Bunk Bed and 1 Single Futon

View all photos for Room for 7 People, Non Smoking

Room for 7 People, Non Smoking

Room for 7 People, Non Smoking

  • 30 sq m
  • Sleeps 7
  • 2 Large Single Beds, 2 Single Beds and 1 Single Futon

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About this property

CHA-AN UENO

This smoke-free hotel features coffee/tea in a common area, a microwave in a common area, and a refrigerator in a common area. WiFi in public areas is free.
CHA-AN UENO offers 6 accommodations with safes and rice cookers. Guests can make use of the shared/communal kitchen. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch Smart televisions come with digital channels.

During your stay at CHA-AN UENO, you're just a quick walk from Ueno Park. Features include free WiFi in public areas.
  • Free WiFi
  • Amenities include an elevator, coffee/tea in a common area, and a shared microwave
  • Within a 15-minute walk of Ueno Park and Ueno Zoo
CHA-AN UENO offers its guests coffee/tea in a common area, an elevator, and a microwave in a common area. WiFi is free in public spaces.

This 3-star Tokyo hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Mini-fridge

Conveniences

  • Shared microwave
  • Shared refrigerator

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Mini-fridge
  • Rice cooker
  • Shared kitchen access

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and smart lock details. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

CHA AN UENO
CHA-AN UENO Hotel
CHA-AN UENO Tokyo
CHA-AN UENO Hotel Tokyo

CHA-AN UENO Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 6 out of 9 reviews
Rating 8 - Good. 1 out of 9 reviews
Rating 6 - Okay. 2 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

J

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
self check in is not staight forward
Stayed 1 night in Mar 2024

6/10 Okay

ching ming

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Meh...

Pictures are highly deceiving. Hotel room is not as modern and high end as what the image shows. Some of the portion of the room is dusty, but clean for the most of it Service is non existent since apparently it's a self check-in type. Our safety deposit box we broken, but we didn't bother to get them to fix it since it will be a major inconvenience compared to just hauling our laptop through out the city. Location is ok, but not great.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! The room was very clean. Even though the property was managed remotely, the staff answered questions through email very quickly. Just one thing, this hotel didn’t help to arrange luggage delivery. Travelers need to plan delivery themselves.
Stayed 4 nights in Mar 2024

6/10 Okay

ward

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in worked effectively. Great bed. Small room but comfortable enough
Stayed 2 nights in Mar 2024

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was perfect. Super easy check in
Stayed 2 nights in Mar 2024

10/10 Excellent

Sandee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

????

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
家族で泊まりましたが、布団とベッドがあり快適でした
Stayed 1 night in Jun 2024

8/10 Good

HIDEKI

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전체적인 컨디션이 깔끔하고 편하게 지낼 수 있었습니다.
Stayed 2 nights in Mar 2024