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Candeo Hotels Tokyo Shimbashi

3.0 star property

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Photo gallery for Candeo Hotels Tokyo Shimbashi

Public bath
Front of property – evening/night
Daily buffet breakfast (JPY 1980 per person)
Reception
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
3-6-8 Shimbashi, Minato-ku, Tokyo, Tokyo, 105-0004
  • Place, Ginza Six
    ‪12 min walk‬
  • Place, Tokyo Tower
    ‪17 min walk‬
  • Place, Tokyo Imperial Palace
    ‪19 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪26 min drive‬

Room options

View all photos for Double Room, Non Smoking

Free WiFi, bed sheets

Double Room, Non Smoking

7.6 out of 10
Good
(21 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for King Room, Non Smoking

King Room, Non Smoking

King Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Corner Twin Room, Non Smoking

Free WiFi, bed sheets

Corner Twin Room, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Corner Twin Room for 3 adults, Non Smoking

Free WiFi, bed sheets

Corner Twin Room for 3 adults, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 20 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Double Room, Non Smoking (1 Person)

Free WiFi, bed sheets

Double Room, Non Smoking (1 Person)

9.0 out of 10
Wonderful
(7 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Run of House, Non Smoking

Free WiFi, bed sheets

Run of House, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Corner King Room, Non Smoking

Corner King Room, Non Smoking

Corner King Room, Non Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
LOF HOTEL Shimbashi
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Microwave
4.4 out of 5, Excellent, 407 reviews
The price is €165
12 Mar - 13 Mar
LOF HOTEL Shimbashi

About this property

Candeo Hotels Tokyo Shimbashi

A full-service spa, a sauna, and dry cleaning are available at this hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and multilingual staff assistance. Housekeeping is available on request.
Candeo Hotels Tokyo Shimbashi offers 126 air-conditioned accommodations with complimentary bottled water and slippers. 48-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Tokyo hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. Public bath/onsen services include an indoor public bath (no minerals).
Our customers tell us they can't get enough of the helpful staff at Candeo Hotels Tokyo Shimbashi. During your stay, you're just a quick walk from Hibiya Park. Enjoy features like free WiFi in public areas, plus a full-service spa and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Treat yourself to massages at the spa
  • Amenities include laundry facilities, a multilingual staff, and an elevator
  • Onsite recreation includes a sauna
  • 12 minutes by foot from Hamarikyu Gardens and a 2-minute drive from Tokyo Tower
Candeo Hotels Tokyo Shimbashi offers its guests a full-service spa and a sauna. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Candeo Hotels Tokyo Shimbashi.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 1,980 for adults and JPY 1,430 for children

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Full-service spa

  • Massage
  • Public indoor bath (no minerals)
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 1430 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Candeo Hotels Tokyo Shimbashi Hotel
Candeo Hotels Shimbashi Hotel
Candeo Hotels Shimbashi
Candeo Hotels Tokyo Shimbashi Hotel
Candeo Hotels Tokyo Shimbashi Tokyo
Candeo Hotels Tokyo Shimbashi Hotel Tokyo

Candeo Hotels Tokyo Shimbashi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 568 out of 1000 reviews
Rating 8 - Good. 312 out of 1000 reviews
Rating 6 - Okay. 73 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Lauren

Excellent location, clean rooms and
Stayed 4 nights in Oct 2025

8/10 Good

Sandy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room service was daily. Even when we didn't need the room cleaned, they left water and fresh towels for us. The shower water temperature fluctuated regularly. Laundry machines were avaliable and the surrounding area was convenient.
Stayed 6 nights in Nov 2025

10/10 Excellent

Stephanie

Stayed 3 nights in Nov 2025

8/10 Good

Denise, Pleasant Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For 3 adults having a triple bed option was great. Location was extremely nice as convenience stores and restaurants galore. Very clean and organized room. It is small in footage so don’t bring a lot of luggage to try to manage in room. It can make it awkward trying to move around. Amenities were all there if you forgot something.
Stayed 2 nights in Nov 2025

10/10 Excellent

Phyllis

Stayed 2 nights in Nov 2025

10/10 Excellent

Eduardo, Hamamatsu shi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel area.
Stayed 1 night in Nov 2025

8/10 Good

graham

Travelled with partner
Liked: Amenities, property conditions & facilities
Check in reception is difficult to find Clearer information/signage in the entry would have made it an excellent stay
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a fantastic stay at Candeo Hotels Tokyo Shimbashi! The staff were friendly, professional, and always ready to help, which made check-in and every interaction smooth and pleasant. The room was spotless, modern, and well-designed, with a very comfortable bed and great city views. The location is unbeatable—just a few minutes’ walk from Shimbashi Station, making it easy to explore Tokyo’s top spots like Ginza and Tokyo Tower. Despite being in a busy area, the hotel feels peaceful and quiet inside. The rooftop spa is an amazing bonus. Relaxing in the open-air bath while overlooking the city lights was the perfect way to end each day. Breakfast was fresh and delicious, offering a nice variety of Japanese and Western options. Everything felt well thought out and high quality. Overall, this hotel combines comfort, convenience, and relaxation perfectly. I’d absolutely stay here again and highly recommend it to anyone visiting Tokyo!
Stayed 3 nights in Oct 2025

10/10 Excellent

Adrian

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean location is excellent and staff was great and accommodating
Stayed 2 nights in Oct 2025

10/10 Excellent

Roby

Liked: Cleanliness, staff & service, property conditions & facilities
No complain
Stayed 7 nights in Oct 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Nice staff. Helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Violeta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area has lots of dining experiences and easy to get around area. Hotel is clean, rooms comfortable.
Stayed 4 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 7 nights in Sep 2025

10/10 Excellent

Ming-Hsuan, Cupertino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good price for the room.
Stayed 3 nights in Sep 2025

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here was great. The room was a bit on the smaller side (as expected of hotels in Tokyo), but still felt comfortable, cozy, and clean. The rooftop onsen is a nice touch that both my partner and I took advantage of during our stay - was lovely to use after walking around all day. The coin laundry we did not use however looked easy to use and clean. The hotel is tucked on a side street, separating you from the businesses of the area. The area is mainly consisted of office workers but still at plenty of bars, restaurants and convenience stores. The hotel is conveniently located close to the subway station and is a short walk away. Would definitely stay here again.
Stayed 6 nights in Mar 2025

10/10 Excellent

Carson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sky spa is the perfect way to relax after a long day.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ziqing

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good location, and Sky spa and food are great.
Stayed 2 nights in Sep 2025

2/10 Terrible

Yue

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Outside of being a short walk to Shimbashi station, the amenities, breakfast, and rooms were all disappointing. If you’re looking for an affordable hotel that’s close to a hotel, this is it, but if you want a comfortable room, good showers, onsen, and breakfast, then this is NOT it.
Stayed 6 nights in Aug 2025

8/10 Good

Tatsuro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. Spa on top floor is always nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carson D

Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Analyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and the breakfast is affordable and different varieties of food that you can eat .
Stayed 4 nights in Mar 2025

10/10 Excellent

Stephanie

Stayed 2 nights in Jul 2025

10/10 Excellent

Beatrice

Stayed 3 nights in Jul 2025