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Candeo Hotels Uenokoen

4.0 star property

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Photo gallery for Candeo Hotels Uenokoen

Interior entrance
Lobby
Exterior
Property amenity
Daily buffet breakfast (JPY 1650 per person)

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View in a map
1-2-13 Negishi, Taito-ku, Tokyo, Tokyo-to, 110-0003
  • Place, Nippori Textile Town
    ‪5 min walk‬
  • Place, Tokyo National Museum
    ‪9 min walk‬
  • Place, Ueno Park
    ‪11 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪37 min drive‬

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About this property

Candeo Hotels Uenokoen

Along with a restaurant, this hotel has self parking and a microwave in a common area. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Candeo Hotels Uenokoen offers 268 accommodations with slippers and hair dryers. 32-inch LCD televisions come with premium digital channels.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested.

Our customers tell us they enjoy the overall property condition at Candeo Hotels Uenokoen. During your stay, you're just a quick walk from Nippori Textile Town. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include laundry facilities, a multilingual staff, and an elevator
  • Within a 15-minute walk of Ueno Park and Ueno Zoo
There's a restaurant on site. Public spaces have free WiFi. A vending machine, multilingual staff, and laundry facilities are also featured at Candeo Hotels Uenokoen. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:30 AM.
Candeo Hotels Uenokoen has a restaurant serving breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 3,000 per night)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 1,650 for adults and JPY 1,430 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1650 for adults and JPY 1430 for children
  • Self parking fee: JPY 3000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candeo Hotels
Candeo Hotels Uenokoen
Candeo Uenokoen
Candeo Hotels Uenokoen Hotel Taito
Candeo Hotels Uenokoen Tokyo, Japan
Candeo Hotels Uenokoen Hotel Tokyo
Candeo Hotels Uenokoen Hotel
Candeo Hotels Uenokoen Tokyo
Candeo Hotels Uenokoen Hotel
Candeo Hotels Uenokoen Tokyo
Candeo Hotels Uenokoen Hotel Tokyo

Candeo Hotels Uenokoen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 276 out of 1002 reviews
Rating 8 - Good. 455 out of 1002 reviews
Rating 6 - Okay. 186 out of 1002 reviews
Rating 4 - Poor. 57 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

UPINDER

Liked: Cleanliness, staff & service, amenities
Room was an upgrade. Bigger room. Clean room. Staff as always, very polite and professional. Spoke english very well.
Stayed 1 night in Nov 2025

10/10 Excellent

UPINDER

Liked: Cleanliness, staff & service, amenities
Room was of average size, however, it was clean and comfortable. Hotel is in a quite neibourhood. Close to the train station. Lots of dining options nearby.
Stayed 5 nights in Nov 2025

10/10 Excellent

Clinton Hill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Efficient, clean, quiet
Stayed 6 nights in Oct 2025

8/10 Good

Carol

Stayed 2 nights in Oct 2025

8/10 Good

Deepak

Travelled with family
Liked: Cleanliness, property conditions & facilities
Old property but good for short stay..no usb socket but provide free universal adaptor. Most amenities need to collect from reception. Very near to uguisuidani and many love hotels..used for one night and for 8000 inr or 90 usd was good. Clean and has vending machines inside.
Stayed 1 night in May 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service

Tokyo stay

I liked the location as it worked for us, a bit further out but very close to a smaller train station. This hotel is getting a bit old and the rooms are very tiny. That being said it was clean, the staff were very helpful. Breakfast and the amenities could have been better.
Stayed 4 nights in May 2025

10/10 Excellent

Cesar

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Excellent breakfast buffet
Stayed 4 nights in Apr 2025

6/10 Okay

Ladan

Travelled with group
Liked: Staff & service
Its definitely a cozy space which likely reflects the price. Everything was pretty standard, the only thing that stuck out poorly was the sewage smell that came from the bathroom. Once you arrive & air it all out its fine but when youre gone for the day & pull out the electricity that comes with taking the key (that we were using the fan for) the smell would build up again. Otherwise, reasonable place to stay. Staff were great!
Stayed 4 nights in Apr 2025

6/10 Okay

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service
Candeo was great and clean and very spacious. The only down side is, they provide free coffee only at night. So at night time, we go down to get coffee for the next day. It also has restaurants all around, but they are not great and just okay. The best food is probably at family mart.
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large breakfast selection to choose from. If you pay the day before you get a discount.
Stayed 6 nights in Apr 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Mar 2025

10/10 Excellent

Dakota, Mooresville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will go here again
Stayed 3 nights in Feb 2025

6/10 Okay

Chae

Travelled with group
Liked: Cleanliness, property conditions & facilities

Nice Hotel

A comfortable stay in Tokyo.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness

Mold around the bath

Bathroom was very moldy and old
Stayed 3 nights in Nov 2024

8/10 Good

Daisuke

Travelled with family
Liked: Amenities
Elevator in the morning is very busy. Other than that great!
Stayed 1 night in Oct 2024

10/10 Excellent

Jarrod

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great hotel in a great location.
Stayed 3 nights in Sep 2024

10/10 Excellent

Devon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff, great location!
Stayed 8 nights in Jul 2024

8/10 Good

xu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Close to the park, train, bus, etc.
Stayed 3 nights in Jul 2024

10/10 Excellent

tracie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location coming from Narita airport and great location to train stations. Room was a bit dated with no wi-fi, but overall a great hotel that I would stay at again.
Stayed 2 nights in Jun 2024

6/10 Okay

peter

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in May 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jessy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Aron

Liked: Cleanliness, staff & service, property conditions & facilities
Had a good night sleep and enjoyable stay at this property. Rooms are clean and quiet, althoug a bit older and quite small. Which is to be expected in Tokyo. Do not be swayed by the location or the presence of love hotels in the area. These are reputable esablishments. There are many great hidden dining gems in the area. The supermarket below has a fantastic selection of alcohol at great prices.