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Citadines Central Shinjuku Tokyo

Property class: 4

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Photo gallery for Citadines Central Shinjuku Tokyo

Lobby
Exterior
Breakfast served
Executive Twin Room, 1 Bedroom
Club Studio, 2 Single Beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
1-2-9, Kabukicho, Shinjuku-ku, Tokyo, Tokyo-to, 160-0021
  • Place, Isetan Department Store Shinjuku
    ‪5 min walk‬
  • Place, Shinjuku Isetan
    ‪5 min walk‬
  • Place, Omoide Yokocho
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪36 min drive‬

Room options

View all photos for Studio, 1 Double Bed

Premium bedding, down duvets, in-room safe, desk

Studio, 1 Double Bed

8.4 out of 10
Very good
(61 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio, 2 Single Beds

Premium bedding, down duvets, in-room safe, desk

Studio, 2 Single Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Studio, 1 Double Bed

Premium bedding, down duvets, in-room safe, desk

Deluxe Studio, 1 Double Bed

7.8 out of 10
Good
(17 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Studio, 1 Double Bed

Premium bedding, down duvets, in-room safe, desk

Executive Studio, 1 Double Bed

7.0 out of 10
Good
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Studio, 2 Single Beds

Executive Studio, 2 Single Beds

Executive Studio, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Studio, 2 Single Beds

Premier Studio, 2 Single Beds

Premier Studio, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Studio, 2 Single Beds

Deluxe Studio, 2 Single Beds

Deluxe Studio, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Studio Suite

Premier Studio Suite

Premier Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Club Studio, 2 Single Beds

Club Studio, 2 Single Beds

Club Studio, 2 Single Beds

  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Twin Room, 1 Bedroom

Executive Twin Room, 1 Bedroom

Executive Twin Room, 1 Bedroom

  • 39 sq m
  • Sleeps 2
  • 2 Single Beds

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Exterior
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About this property

Citadines Central Shinjuku Tokyo

This hotel features a restaurant, a microwave in a common area, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Citadines Central Shinjuku Tokyo offers 206 accommodations with safes and slippers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Citadines Central Shinjuku Tokyo. During your stay, you're just a quick walk from Samurai Museum. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the clean accommodations and the location
  • Within a 10-minute walk of Isetan Department Store Shinjuku and Omoide Yokocho
There's a restaurant on site. Public spaces have free WiFi. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Citadines Central Shinjuku Tokyo.

Smoking is allowed in designated areas at this Art Deco Tokyo hotel.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.
Stella - This restaurant serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,980 for adults and JPY 770 for children
  • A restaurant

Restaurants on site

  • Stella

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 14 floors
  • Art Deco architecture
  • Built in 2008
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children ages 0-6, and can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 4840.0 per night.
  • Cribs (infant beds) are available for JPY 550 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 1980 for adults and JPY 770 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550 per night
  • Rollaway bed fee: JPY 4840.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
A deposit is payable by cash or credit card preauthorization for stays of 3 nights or longer and is due on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ASTINA
ASTINA Hotel
Best Western ASTINA
Best Western ASTINA Hotel
Best Western Hotel Tokyo Shinjuku
Citadines Central Shinjuku Tokyo Hotel
Best Western Shinjuku ASTINA Tokyo
Best Western Tokyo Shinjuku
Citadines Central Shinjuku Tokyo Hotel
Citadines Central Hotel
Citadines Central Shinjuku Tokyo
Citadines Central
Citadines Central Shinjuku Tokyo Tokyo
Citadines Central Shinjuku Tokyo Aparthotel
Citadines Central Aparthotel
Citadines Central Shinjuku Tokyo Hotel Tokyo

Citadines Central Shinjuku Tokyo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 507 out of 1003 reviews
Rating 8 - Good. 329 out of 1003 reviews
Rating 6 - Okay. 118 out of 1003 reviews
Rating 4 - Poor. 31 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Stayed 1 night in Jan 2026

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, efficient and the staff was very helpful
Stayed 8 nights in Dec 2025

10/10 Excellent

Andrew

Stayed 2 nights in Dec 2025

10/10 Excellent

fernando

Liked: Cleanliness, amenities, property conditions & facilities
I miss it!
Stayed 4 nights in Dec 2025

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was very courteous and helpful. if it rains, you can ask the front desk for an umbrella to borrow! I loved that they provided this! They also provide a few amenities like toothpaste, shower cap, etc, in case you forgot these. House keeping was amazing at cleaning rooms, really appreciate that they try to be environmentally conscious, and only do a deep full cleaning every 3 days! I loved how each floor has a common space for people to hang out in, each floor has a water filler and ice machine. One floor has washer and dryer (need 100 yen coins, if you don't have this change, front desk will happily provide change!). Big plus, they have a decently sized elevator!! While we were here, there was a earthquake in northern Japan, but staff was quick to notify everyone that there should be no concern. Very comforting! I loved the room as well! I was able to get a two bed room, that was very spacious! As opposed to a one bed room. The bathroom was super nice and spacious too! Location: I thought I saw that we could see Godzilla, but I couldn't from my room. Otherwise, location was great! Quick 10min walk to multiple Shinjuku train stops! Perfectly convenient to be right above a Lawson, and steps away from a 7/11. I will caution, that this hotel is lovely, but it's backyard is Golden Gai, which is a late night bar strip, so it may not be the best for family with young children, as you'll see many bars and clubs right outside and drunk people. A very lively area!
Stayed 10 nights in Dec 2025

10/10 Excellent

Ebenezer

Stayed 5 nights in Dec 2025

10/10 Excellent

tomas

Stayed 3 nights in Dec 2025

10/10 Excellent

Junette A, Astoria

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room was spotless and staff always helpful. Breakfast was outstanding
Stayed 6 nights in Dec 2025

10/10 Excellent

Daerim

Stayed 3 nights in Dec 2025

10/10 Excellent

Brian

Stayed 1 night in Dec 2025

10/10 Excellent

rudolfo

Stayed 5 nights in Nov 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
Nice hotel Great location to see Kabukicho Just on the edge so it’s nice and quiet at night All the action is very close by
Stayed 3 nights in Nov 2025

10/10 Excellent

Ido

Stayed 1 night in Nov 2025

8/10 Good

Phounsouk, Frisco

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, just very small.
Stayed 3 nights in Nov 2025

10/10 Excellent

Stan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location
Stayed 4 nights in Nov 2025

6/10 Okay

Richard

Room was very poor and in need of decoration also images on website are not very like the actual room. Staff not very helpful when raising issue on this.
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Stayed 3 nights in Nov 2025

10/10 Excellent

Phil

Liked: Cleanliness, amenities, property conditions & facilities
3rd time I have stayed. It is in a great area. Clean room, helpful staff. Shinjuku station 10 minute walk
Stayed 5 nights in Nov 2025

8/10 Good

Myo Thant

Stayed 5 nights in Nov 2025

10/10 Excellent

Sam

Stayed 1 night in Nov 2025

8/10 Good

Keong Soon

Liked: Cleanliness, staff & service, amenities
Located in area with lots of food options, activities and with Lawson convenience store right below. Night life around might be “rowdy” for families with kids though.
Stayed 3 nights in Oct 2025

10/10 Excellent

Arthur

Travelled with group
Liked: Cleanliness, property conditions & facilities
The rooms were clean, staff friendly, location was prime near the train station and all walking distances to attractions and restaurants
Stayed 3 nights in Oct 2025

10/10 Excellent

Monica

Stayed 5 nights in Oct 2025

10/10 Excellent

Fatimata

Stayed 2 nights in Oct 2025