Citadines Central Shinjuku Tokyo

4.0 star property

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Photo gallery for Citadines Central Shinjuku Tokyo

A modern interior with a central seating area, a reception desk, and a large wall-mounted TV.
A tall hotel building with multiple floors and a glass facade.
Breakfast served
A modern hotel room with a sofa, coffee table, and a large abstract painting on the wall.
A hotel room with two beds, a sofa, a desk, and a chair.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
1-2-9, Kabukicho, Shinjuku-ku, Tokyo, Tokyo-to, 160-0021
  • Place, Isetan Department Store Shinjuku
    ‪5 min walk‬
  • Place, Omoide Yokocho
    ‪6 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪8 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪44 min drive‬

Room options

1-Bedroom Executive Twin Room, Non-smoking

  • Sleeps 3
  • Free Wi-Fi

Double Room, Non-smoking Studio Double

  • Sleeps 3
  • Free Wi-Fi

Double Room, Non-smoking Studio Executive Double

  • Sleeps 3
  • Free Wi-Fi

Studio, 1 Double Bed

8.4 out of 10
Very good
(63 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Studio, 2 Single Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Studio, 1 Double Bed

8.0 out of 10
Very good
(20 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Executive Studio, 1 Double Bed

7.0 out of 10
Good
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Executive Studio, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Premier Studio, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Studio, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Premier Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Club Studio, 2 Single Beds

  • 35 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Executive Twin Room, 1 Bedroom

  • 38 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

About this property

Citadines Central Shinjuku Tokyo

This hotel features a restaurant, a microwave in a common area, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Citadines Central Shinjuku Tokyo offers 206 accommodations with safes and slippers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Citadines Central Shinjuku Tokyo. During your stay, you're just a quick walk from Shinjuku Isetan. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 10-minute walk of Isetan Department Store Shinjuku and Omoide Yokocho
There's a restaurant on site. Public spaces have free WiFi. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Citadines Central Shinjuku Tokyo.

Smoking is allowed in designated areas at this Art Deco Tokyo hotel.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.
Stella - This restaurant serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,980 for adults and JPY 770 for children
  • A restaurant

Restaurants on site

  • Stella

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 14 floors
  • Art Deco architecture
  • Built in 2008
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A deposit is payable by cash or credit card preauthorization for stays of 3 nights or longer and is due on arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 4840.0 per night.
  • Cribs (infant beds) are available for JPY 550 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 1980 for adults and JPY 770 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550 per night
  • Rollaway bed fee: JPY 4840.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
A deposit is payable by cash or credit card preauthorization for stays of 3 nights or longer and is due on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ASTINA
ASTINA Hotel
Best Western ASTINA
Best Western ASTINA Hotel
Best Western Hotel Tokyo Shinjuku
Citadines Central Shinjuku Tokyo Hotel
Best Western Shinjuku ASTINA Tokyo
Best Western Tokyo Shinjuku
Citadines Central Shinjuku Tokyo Hotel
Citadines Central Hotel
Citadines Central Shinjuku Tokyo
Citadines Central
Citadines Central Shinjuku Tokyo Tokyo
Citadines Central Shinjuku Tokyo Aparthotel
Citadines Central Aparthotel
Citadines Central Shinjuku Tokyo Hotel Tokyo

Citadines Central Shinjuku Tokyo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 515 out of 1004 reviews
Rating 8 - Good. 320 out of 1004 reviews
Rating 6 - Okay. 117 out of 1004 reviews
Rating 4 - Poor. 33 out of 1004 reviews
Rating 2 - Terrible. 19 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and laundry facilities were great
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Christian

Clean room, great location
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities
Everything is wonderful, from staff to amenities and services.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Right in the heart of everything. We really enjoyed our stay! And Golden Gai just behind the hotel was a plus!
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was on level 13 executive floor and was one of the larger ones at 24sqm. Very spacious and well maintained and clean. We have a great short stay. Located in walking distance from Shinjuku and restaurants and shops. Worth staying at
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Bhavik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
goo location
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Patrik

Liked: Cleanliness, amenities, property conditions & facilities
Decent sized room for being in central Shinjuku. Lovely and helpful english speaking staff!! Would definitely stay here again!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shinjuku was a good location for access to 🌸 cherry blossoms but it’s a little too gritty for me. If you’re a younger couple,or single it’s probably more for you.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Great location in busy Shinjuku but room was pretty quiet. Easy to sleep. All staff extremely friendly and accommodating.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Location
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Junette A

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room was spotless and staff always helpful. Breakfast was outstanding
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, efficient and the staff was very helpful
Stayed 8 nights in Dec 2025
Verified

8/10 Good

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really big room on a great floor. Really suited us as a family and would definitely stay again like being able to easily walk to different areas of Shinjuku.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
Nice hotel Great location to see Kabukicho Just on the edge so it’s nice and quiet at night All the action is very close by
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Arthur

Liked: Cleanliness, property conditions & facilities
The rooms were clean, staff friendly, location was prime near the train station and all walking distances to attractions and restaurants
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is close by to easy access for trains but also in a fairly loud and busy area with lots of bars and noise at night
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

palvinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Location was perfect, staff was amazing and hotel was clean
Stayed 4 nights in Jul 2025
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
The area & location was noisy and dirty
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Iwen

You can see those years passing by on the furniture. The chair, the bed sides, the carpet and the toilet are full of used remark. One of the benefits is a convenient store on 1 floor.
The seasonal flower arrangement in lobby.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
The room was neat and clean. The staff was helpful and polite. The hotel was in a good area to see Shinjuku. I like that there was a Lawson at the bottom of the hotel for quick food and drinks. I would recommend this place for adults, not families. I would come back again for sure.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was clean and well maintained. A bit small for western standards, but big enough to work and the bed was fairly comfortable. I slept well. The breakfast I would probably pass on as outside are so many wonderful restaurants that you can find something opening 24 hours of the day. The staff were extremely friendly and such a cool area! Watch out for the African touts outside and avoid them at all costs! Overall a nice hotel right in the heart of Shinjuku. I travel about 6 months of the year and I probably would not stay here again for business, but for a holiday 100% would again! Thank you and really enjoyed my stay!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Great hotel, central location and great value.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Kevyn

Great staff
Stayed 4 nights in Oct 2025