See all properties

City Pension Zem

3.0 star property

Choose dates to view prices

Photo gallery for City Pension Zem

A nighttime cityscape with high-rise buildings, illuminated windows, and a well-lit street.
A rooftop terrace with a pool, surrounded by urban buildings.
A room with a tatami mat floor, a low table with cushions, a TV mounted on the wall, and a desk with chairs.
A hotel room with two beds, a dining table, and a view of trees and flowers outside.
Standard Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen

Explore the area

View in a map
2-16-9, Nihonbashikakigaracho, Chuo-ku, Tokyo, Tokyo, 103-0014
  • Place, Suitengu Shrine
    ‪3 min walk‬
  • Place, Hamacho Park
    ‪6 min walk‬
  • Place, Meijiza Theater
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪39 min drive‬

Room options

View all photos for Basic Room

A hotel room with two beds, a dining table, and a view of trees and flowers outside.

Basic Room

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with two beds, a small table, a chair, a TV, and a view of the outside.

Standard Room

8.0 out of 10
Very good
(1 review)
  • 80 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 3 Single Futons
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two beds, a dining area, a TV, and a kitchenette.

Family Room

  • 1 bedroom
  • Sleeps 7
  • 2 Double Beds and 3 Single Futons
  • Free Wi-Fi

View all photos for Room

A hotel room layout with a bed, two seating areas, a bathroom, and a kitchenette.

Room

  • Sleeps 7
  • Free Wi-Fi

View all photos for Room

A hotel room with two beds, a dining table, a view of trees and flowers, and a painting on the wall.

Room

  • Sleeps 6
  • Free Wi-Fi

View all photos for Room

A hotel room with two beds, a desk, a chair, a view of the outside, and a painting on the wall.

Room

  • Sleeps 7
  • Free Wi-Fi

Similar properties

Free WiFi, bed sheets
MANGA ART HOTEL BAKUROCHO
Chuo
  • Free Wi-Fi
  • Air-conditioning
  • Kitchen
  • Living/dining area
4.7 out of 5, Exceptional, 10 reviews
The price is €224
2 Aug - 3 Aug
MANGA ART HOTEL BAKUROCHO

About this property

City Pension Zem

Along with a restaurant, this smoke-free hotel has laundry facilities and free WiFi in public areas. Housekeeping is available once per stay.
City Pension Zem offers 9 accommodations with all-in-one washer/dryers and safes. Accommodations are furnished with desks and dining tables. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include showers with rainfall showerheads, slippers, bidets, and hair dryers.

This Tokyo hotel provides complimentary wireless Internet access. 50-inch LCD televisions come with digital channels. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided once per stay.

Our customers tell us they can't get enough of the helpful staff at City Pension Zem. During your stay, you'll be within walking distance of Coredo Muromachi. Features include free WiFi in public areas, plus a restaurant and laundry facilities.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include laundry facilities and an elevator
  • Just a 4-minute drive from Tokyo Imperial Palace and a few minutes from Tokyo International Forum
There's a restaurant on site. WiFi is free in public spaces. City Pension Zem also features laundry facilities and an elevator. A complete renovation of City Pension Zem was completed in October 2025.

This 3-star Tokyo hotel is smoke free.

City Pension Zem has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • All-in-one washing machine/dryer
  • Dining table
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (once per stay)

Accessibility

  • Lift

More

  • 1 building
  • 10 floors
  • Built in 1983
  • Renovated entire property - October 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels

Food and drink

  • Dining table
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • All-in-one washing machine/dryer
  • Desk
  • Electrical adapters
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7 AM - 11 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

City Pension Zem Hotel Tokyo
City Pension Zem Hotel
City Pension Zem Tokyo
Japan
City Pension Zem Tokyo
City Pension Zem Hotel
City Pension Zem Hotel Tokyo

City Pension Zem Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 138 out of 232 reviews
Rating 8 - Good. 71 out of 232 reviews
Rating 6 - Okay. 16 out of 232 reviews
Rating 4 - Poor. 5 out of 232 reviews
Rating 2 - Terrible. 2 out of 232 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Qing Yang

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and good location
Stayed 8 nights in Jan 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay for a family. Will come back again.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort

Great location and service

Great location and stay
Stayed 10 nights in Dec 2024
Verified review

10/10 Excellent

Berenice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Stay! You will have everything you need at City Pension Zem. Specious rooms, a friendly and quiet environment, yummy places to eat nearby. The staff are very friendly and understanding, helping with anything you need. Not to mention super clean and the feeling of being immersed in the Japanese culture! 10/10 will be back! Thank you all at City Pension Zem 🎉
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities
Super Clean Room, very spacious for a family of four, staff very courteous, stones throw to bus station that connects to both Haneda and Narita Airports. Plenty of local stores, restaurants, very connected transit.
Stayed 10 nights in Dec 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice area, friendly staff and warm hospitality
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super accommodating and helpful. Apt is very spacious, Washer/Dryer in room. 10-15 min walk to nearest big train station.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Enjoyed our short two-night stay here. The hotel staff were very friendly, respectful and helpful.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Jonalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location 👍
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

SARAH

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious. Walkable to station to get to tourist areas. The area is slighly residential so it's quiet. Easy to walk to restaurants and 7-11. We enjoyed our stay and would like to return
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Kathleen

Liked: Staff & service, amenities
Staff was friendly and highly accommodating, beds were surprisingly comfortable. Will stay again for shorter stays.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Vilvarasan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, clean and quiet. I would definitely recommend this to anyone who is visiting Tokyo, as it may be one of the best places to stay there.
Verified review

8/10 Good

Maria

Liked: Cleanliness
Lovely and helpful staff.acessible to most amenities and public transport.
Stayed 2 nights in Jun 2024
Verified review

2/10 Terrible

Lazar

Liked: Amenities, property conditions & facilities
I stayed here 3 nights and enjoyed tremendously.Staff was poliže and helpful. Location is great.
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good. Restaurants and convenient stores nearby. I would stay in this property again.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean, with friendly and helpful staff and easy access to public transport.
Stayed 7 nights in Apr 2024
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, convenient, comfortable beds, and unlimited necessities is great!
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and affordable!
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Martin

Liked: Staff & service, property conditions & facilities
The staff was very friendly. The rooms were quiet and clean.
Stayed 5 nights in May 2023
Verified review

10/10 Excellent

Dustin

Liked: Staff & service, amenities, property conditions & facilities
Very large and nice and clean room was perfect
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Noriko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the hotel staffs are always thoughtful.
Stayed 11 nights in Jul 2024
Verified review

10/10 Excellent

Ivy Mei Yee

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are large and only 3 rooms on every floor, Staff were nice.
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

natalie

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was amazing!! It was super clean, very accessible and insanely affordable. We stayed for 8 nights and paid 360 per person for the whole trip. There were five of us and the place fit us and could’ve got 3 more. I forgot my iPhone charger but they had some for us in the room to use. One of the best places to stay at while in GINZA. 10/10 recommend:)
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about it. Big room, great location, great internet.
Stayed 4 nights in May 2024