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Comfort Hotel ERA Tokyo Higashi Kanda

Property class: 3

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Photo gallery for Comfort Hotel ERA Tokyo Higashi Kanda

Buffet breakfast on weekends (JPY 1800 per person)
Exterior
Property amenity
Property amenity
Superior Room Queen Bed, Non Smoking

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room

Explore the area

View in a map
1-9-10 Higashi-Kanda, Tokyo, 101-0031
  • Place, Sumida River
    ‪9 min walk‬
  • Place, Akihabara Electric Town
    ‪10 min walk‬
  • Place, Ryogoku Kokugikan
    ‪16 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Non Smoking (2 Twin Beds and Trundle Bed)

Standard Room, Non Smoking (2 Twin Beds and Trundle Bed)

Standard Room, Non Smoking (2 Twin Beds and Trundle Bed)

9.2 out of 10
Wonderful
(15 reviews)
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Superior Room Queen Bed, Non Smoking

Superior Room Queen Bed, Non Smoking

Superior Room Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Comfort Hotel ERA Tokyo Higashi Kanda

Self parking, a microwave in a common area, and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Comfort Hotel ERA Tokyo Higashi Kanda offers 188 accommodations with safes and slippers. Beds feature premium bedding. 32-inch flat-screen televisions come with pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Our customers tell us they can't get enough of the helpful staff at Comfort Hotel ERA Tokyo Higashi Kanda. During your stay, you'll be within walking distance of Ueno Park. Free WiFi in public areas, breakfast (surcharge), and dry cleaning service are available.
  • Free WiFi
  • Buffet breakfast served weekends for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a computer, and laundry facilities
  • Just a 3-minute drive from Ueno Park and a few minutes from Sensoji Temple
Comfort Hotel ERA Tokyo Higashi Kanda offers its guests a vending machine, multilingual staff, and laundry facilities. A computer station is on site and WiFi is free in public spaces. Comfort Hotel ERA Tokyo Higashi Kanda also features dry cleaning/laundry services, express check-in, and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast on weekends from 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,060 per night)
  • Limited on-site self parking

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,800 for adults and JPY 900 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 11 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast rate for children aged 12 years old. Breakfast for children is available by advance reservation only and cannot be requested after check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 1100.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1800 for adults and JPY 900 for children
  • Self parking fee: JPY 2060 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, LINE Pay, and WeChat Pay
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Hotel Higashi
Comfort Tokyo Higashi Kanda
Comfort Higashi
Comfort Hotel Tokyo Higashi Kanda Japan
Comfort Hotel Tokyo Higashi Ka
Comfort Hotel Tokyo Higashi Kanda
Comfort Hotel ERA Tokyo Higashi Kanda Hotel
Comfort Hotel ERA Tokyo Higashi Kanda Tokyo
Comfort Hotel ERA Tokyo Higashi Kanda Hotel Tokyo

Comfort Hotel ERA Tokyo Higashi Kanda Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 215 out of 339 reviews
Rating 8 - Good. 107 out of 339 reviews
Rating 6 - Okay. 12 out of 339 reviews
Rating 4 - Poor. 2 out of 339 reviews
Rating 2 - Terrible. 3 out of 339 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Angelica

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is well located and have a very good breakfast. The windows are not isolated and the cold air enters to the room which is not possible to sleep close to the window
Stayed 5 nights in Dec 2025

10/10 Excellent

Aimee

Stayed 8 nights in Oct 2025

10/10 Excellent

Yanina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff that shared the amenities, coffee, water, tea, and orange juice at the lobby
Stayed 3 nights in Dec 2025

10/10 Excellent

Honeyleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Little things like the lounge, treat time, and easy access to laundry facilities. Even though the area is more business focused, it was nice to see there were activities for children like the origami, the library and the art postcards.
Stayed 13 nights in Nov 2025

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities
The room and bathroom was clean and a bit more spacious than is normal for Tokyo, only a bit dusty. The staff were friendly and helpful. The bedding was comfortable. The breakfast was okay, I liked the healthy options. Check in is very easy, and they help you with luggage forwarding too. Would book again and can recommend.
Stayed 5 nights in Nov 2025

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 13 nights in Nov 2025

8/10 Good

Lina, Pleasanton

Travelled with family
Liked: Cleanliness, property conditions & facilities
Japan even 3 star hotels are always clean and simple. This location was a bit more surban so notich around but always a handy 8-11 or family mart. At least a 0.3 mile.wak to subway which is ok. Only foo paw, aside from language barrier which wasn't the issue is the check in guy was a bit of a ding dong. He found it hard to grasp daughter was staying in her own room hence ONLY 1 passportt to scan for room NOT 2..😅🙄
Stayed 3 nights in Nov 2025

10/10 Excellent

Noemi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was very courteous, made me feel welcome.
Stayed 3 nights in Nov 2025

10/10 Excellent

kim

Liked: Cleanliness, staff & service, amenities
Room was clean and good sized, although queen bed against wall made it tough to get in and out of bed.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kevin, Newmarket

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind, spoke limited English but Google Translate will help you a lot in Japan. Self check-in was simple. Checked in online, provided QR code to scan for check in machines in the lobby. Paid for accommodation fee which was maybe $5 CAD and was provided 2 keys for our room. Room and bathroom were clean, AC was strong, WiFi was good. They will make your bed and change your bed sheets any day you wish. If you put the do not disturb sign on your door, they will still leave toiletries for you at your door. Laundry room was small, 2 hybrid machines that do wash and dry together and 2 separate machines for wash and dry respectively for the entire building. Try to do your laundry during off peak times like during the day when everyone is out. Be aware doing large loads will likely mean your clothes won’t be dry after a single cycle. Recommended to do smaller loads or dry for extra time. Location is 10 minute walk from most subway stations, walkable to Akihabara even. Very safe and quiet area away from busy intersections. 7/11, Family Mart, Lawson all nearby for late night snacks and drinks. Overall great experience, no bad things to say.
Stayed 5 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for 5 nights and was very comfortable. The room was more spacious in comparison to other hotels we have stayed at in tokyo. Hotel providing free refreshments and snacks was a nice touch. Neighbourhood was quiet and very close to subway / train station. Walking distance to Akihabara.
Stayed 5 nights in Oct 2025

10/10 Excellent

Steph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Business trip. Excellent location. Easy access to both airports.
Stayed 5 nights in Oct 2025

10/10 Excellent

Maryna

Stayed 6 nights in Oct 2025

8/10 Good

Joyce

Stayed 2 nights in Oct 2025

10/10 Excellent

ERIC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great option in Tokyo. The subway is a 5-10 minute walk away and provides direct access (no transfers) to Narita via the Asakusa line. Nice quiet neighborhood with lots of small shops and places to eat. Breakfast was more traditional Japanese but well prepared. We upgraded to the Superior room which gave us a little more room for big suitcases. To avoid dragging bags up and down the subway steps, use the A4 exit which is another block from the hotel but worth it for the convenience. You can see it on Google maps.
Stayed 3 nights in Oct 2025

8/10 Good

Syed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall an excellent place to stay at. I’d give this place a 4 and a half stars. Not many dining options or metro station in the immediate area, but we loved the clean and quiet surroundings. The only complaint I had was that they would provide only one room key per room. I had booked two rooms since we had three kids (two kids in early teens). It was not very convenient for us to go back and forth between the two rooms. I understand that for most folks this will not be an issue. Other than that it was a great stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

TATSUYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we chexked in, restroom was broken. But once I claim it to staff, desicated staff immediately arranged other room.
Stayed 7 nights in Oct 2025

10/10 Excellent

George Henry Scott

Stayed 6 nights in Sep 2025

10/10 Excellent

Chi Wing

Stayed 4 nights in Nov 2024

10/10 Excellent

Guilherme

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Comfortable room. Polite staff
Stayed 4 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s in a residential area close to Akihabara. It’s quiet and everyone is super friendly and helpful. It’s a good space to rest and it’s pretty consistent with size constraints of rooms in Tokyo.
Stayed 4 nights in Sep 2025

8/10 Good

Komal

Our stay was average. No complaints. The cafe area was nice.
Stayed 4 nights in Sep 2025

10/10 Excellent

Leanne

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff were so accommodating ⭐️⭐️⭐️⭐️⭐️
Stayed 6 nights in Aug 2025

10/10 Excellent

Nilesh

Stayed 5 nights in Jul 2025