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ELE hotel Ginza East

2.5 star property

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Photo gallery for ELE hotel Ginza East

Exterior
Reception
Standard Twin Room
Reception
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1-15-10, Shintomi, Tokyo, Tokyo, 104-0041
  • Place, Roman Catholic Church of St. Joseph
    ‪6 min walk‬
  • Place, Kabuki-za Theatre
    ‪9 min walk‬
  • Place, Tsukiji Outer Market
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪28 min drive‬

Room options

View all photos for Twin Room

Lobby

Twin Room

  • Sleeps 2

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Desk, soundproofing, free WiFi, bed sheets

Standard Double Room

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Lobby

Double Room

  • Sleeps 2

Single Room

  • Sleeps 1

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  • Free Wi-Fi
  • Restaurant
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3.5 out of 5, Good, 289 reviews
The price is €129
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About this property

ELE hotel Ginza East

Hotel in Tokyo, near Tokyo Imperial Palace
Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and free WiFi in public areas. Change of towels is available on request.
ELE hotel Ginza East offers 36 accommodations with bathrobes and slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bidets, toilets with an electronic bidet, and complimentary toiletries.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at ELE hotel Ginza East, you'll be within walking distance of Tsukiji Outer Market. Features include free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include laundry facilities and an elevator
  • 10 minutes by foot from Tsukiji Outer Market and a 3-minute drive from Tokyo Imperial Palace
As a guest of ELE hotel Ginza East, you'll find laundry facilities and an elevator. WiFi is free in public spaces.

This Tokyo hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 東京都中保生環き第146
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

α One More Heart Hotel
ELE hotel Ginza East Hotel
ELE hotel Ginza East Tokyo
alpha One More Heart Hotel
ELE hotel Ginza East Hotel Tokyo

ELE hotel Ginza East Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 28 out of 83 reviews
Rating 8 - Good. 19 out of 83 reviews
Rating 6 - Okay. 18 out of 83 reviews
Rating 4 - Poor. 14 out of 83 reviews
Rating 2 - Terrible. 4 out of 83 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Above average. Worth the price
Stayed 6 nights in Nov 2025

8/10 Good

Alexander

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean and enough room to stay one night.
Stayed 1 night in Oct 2025

6/10 Okay

Bert

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Only 3 reasons that made this tiny room tolerable! At reception, Anu (from Nepal) gave excellent service, she is so nice, helpful, & awesome! The shower pressure is amazing, but didn't like the mirror in the shower. The cleaning staff is very efficient. Only downfall is the tiny size of the room, the size of a hallway!
Stayed 3 nights in Oct 2025

6/10 Okay

JUN

Stayed 1 night in Oct 2025

10/10 Excellent

Norma

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

MINJI

Stayed 2 nights in May 2025

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good, convenient with washer.

A bit small for a couple but that's probably fairly normal for Tokyo. Location was good, not too far away from the metro system. There are two washing machines and two dryerd which was great as we were in the middle of a five week long trip.
Stayed 4 nights in Mar 2025

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably an old apartment converted to a hotel. From an American standpoint, this is a motel - just way nicer than any motel in the US and not as nice as any other budget hotel in Japan.
Stayed 2 nights in Dec 2024

6/10 Okay

Melodie

Travelled with partner
Liked: Staff & service
It was a good place to stay overnight between travels
Stayed 1 night in Oct 2024

10/10 Excellent

Saul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Oct 2024

4/10 Poor

abraham

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Poor value for money
Stayed 4 nights in Sep 2024

2/10 Terrible

Fabio

Liked: Staff & service
Disliked: Property conditions & facilities
Very bad experience: room half broken and no hot water in the shower When check out, nobody was there so I can't complain If you go there, check condition of everything to avoid surprises in the morning
Stayed 1 night in Aug 2024

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, very decent. It’s quite and central, perfect for the traveller who only needs a place to rest at night. 👍
Stayed 4 nights in Apr 2024

6/10 Okay

SHAOCONG

Good
Stayed 1 night in May 2024

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very cramped for 2 adults but the staff were fantastic and the hotel is handy to two subway stations and an easy walk to Tsukiji Fish Markets.
Stayed 2 nights in Feb 2024

10/10 Excellent

jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff, great for price
Stayed 1 night in Jan 2024

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Ginza area
Stayed 4 nights in Oct 2023

10/10 Excellent

Ernesto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anazing location! Quiet neighborhood. Staff are all very friendly and helpful and speak great english.
Stayed 4 nights in Aug 2023

4/10 Poor

Alam

Liked: Cleanliness
Disliked: Property conditions & facilities
Shower had mould all over. We asked for a new room and they said they were fully booked. We called back and said we would give a 1 star rating, and all if a sudden the room next door was available for us. AC never worked past 28C. They gave us a fan.

10/10 Excellent

Maxwell

Stayed 1 night in Jun 2023

10/10 Excellent

CESAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager is the best
Stayed 5 nights in Mar 2023

4/10 Poor

ARIADNA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
- instalaciones sucias, descuidadas. El área de recepción nunca fue aseada en las noches que estuvimos, el baño de recepción súper sucio, Paredes embarradas, botes rebosantes de basura - en habitación solo hacían la cama y cambiaban sábanas, no aspiraban o limpiaban el piso, el baño con paredes sucias, moho, el aire acondicionado lleno de cochambre en las orillas, la televisión con una capa gruesa de polvo atras. - la habitación de mi hermana estaba abierta a su llegada sin una explicación - el personal de recepción rara vez estaba en la recepción
Stayed 5 nights in Sep 2025

8/10 Good

Ruben

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Nice

Great service from the receptionist. Great to get help with storing the luggage after checkout. Not very clean rooms, some dust in the corners.
Stayed 2 nights in Jul 2025

10/10 Excellent

yohei

Liked: Cleanliness
Stayed 1 night in May 2025

4/10 Poor

YUJI

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025