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Exsaison Sugamo

2.5 star property

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Photo gallery for Exsaison Sugamo

Iron/ironing board, free WiFi, bed sheets
Lobby sitting area
Double Room, Non Smoking, Kitchenette | Private kitchenette
Exterior
Lobby sitting area

Reviews

6.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
1-28-11, Sugamo, Toshima-ku, Tokyo, Tokyo, 170-0002
  • Place, Shinshoji Temple
    ‪5 min walk‬
  • Place, Rikugien Garden
    ‪10 min walk‬
  • Place, Sunshine City Shopping Mall
    ‪4 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪41 min drive‬

Room options

View all photos for Double Room, Non Smoking (without Kitchenette)

Iron/ironing board, free WiFi, bed sheets

Double Room, Non Smoking (without Kitchenette)

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking, Kitchenette

Double Room, Non Smoking, Kitchenette

Double Room, Non Smoking, Kitchenette

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed with Sofa bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Double Room, 1 Double Bed with Sofa bed, Non Smoking

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Triple Room, Non Smoking (2 Twin Beds and 1 Twin Sofa Bed)

Triple Room, Non Smoking (2 Twin Beds and 1 Twin Sofa Bed)

Triple Room, Non Smoking (2 Twin Beds and 1 Twin Sofa Bed)

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Quadruple Room, Non Smoking (1 Double, 1 Sofa Bed, and 1 Futon)

Quadruple Room, Non Smoking (1 Double, 1 Sofa Bed, and 1 Futon)

Quadruple Room, Non Smoking (1 Double, 1 Sofa Bed, and 1 Futon)

  • 21 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Single Sofa Bed and 1 Single Futon

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Exsaison Sugamo

Laundry facilities and free WiFi in public areas are available at this smoke-free hotel.
Exsaison Sugamo offers 25 air-conditioned accommodations with slippers and hair dryers. 20-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and bidets. This Tokyo hotel provides complimentary wireless Internet access.

During your stay at Exsaison Sugamo, you'll be within walking distance of Sunshine City Shopping Mall. Free WiFi in public areas and laundry facilities are available.
  • Free WiFi
  • Amenities include laundry facilities and an elevator
  • Just a 5-minute drive from Tokyo Dome and 8 minutes from Tokyo Imperial Palace
As a guest of Exsaison Sugamo, you'll find laundry facilities and an elevator. Public spaces have free WiFi.

This Tokyo hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 2:00 PM - 7:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 2:00 PM - 7:00 PM.
Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Exsaison Sugamo Hotel
Exsaison Sugamo Tokyo
Exsaison Sugamo Hotel Tokyo

Exsaison Sugamo Reviews

Reviews

6.4
Rating 10 - Excellent. 16 out of 56 reviews
Rating 8 - Good. 11 out of 56 reviews
Rating 6 - Okay. 10 out of 56 reviews
Rating 4 - Poor. 6 out of 56 reviews
Rating 2 - Terrible. 13 out of 56 reviews

6.2/10

Cleanliness

5.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

William

Travelled with group
Didn't see a single staff the whole time i stayed there. Washed my towels. Old stained blankets. Ok for the price.
Stayed 9 nights in Oct 2025

8/10 Good

Jomar

Travelled with family
Liked: Cleanliness, amenities
The room was comfortable and served its purpose well. Check-in was quick and hassle-free, and the location was convenient. Some areas could be cleaner, but overall it was a good stay for the price.
Stayed 8 nights in Oct 2025

10/10 Excellent

John Carlos

Travelled with family
Liked: Cleanliness, amenities
The room was tidy and cozy, perfect for a quiet stay. The check-in process was simple and convenient, and I appreciated how easy it was to settle in. A comfortable spot to rest after exploring the city.
Stayed 4 nights in Oct 2025

10/10 Excellent

jacob

Liked: Amenities
Excellent place
Stayed 3 nights in Oct 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of nice small businesses around the area - from convenient stores to supermarkets for last minute and affordable needs
Stayed 5 nights in Sep 2025

10/10 Excellent

CAI

Stayed 2 nights in Sep 2025

4/10 Poor

Devin

Stayed 11 nights in Jun 2025

2/10 Terrible

lisa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was dusty and I kept sneezing. Also the wall are thin I can hear the people in the next room. Place is nearby to a train station and convience store which was nice. But there was no staff at the front even though it said that there would be one.
Stayed 4 nights in Apr 2025

2/10 Terrible

Kin Hang

Travelled with family
Disliked: Amenities
Too small dirty
Stayed 5 nights in Dec 2024

2/10 Terrible

Janet, Las Vegas

Disliked: Cleanliness, staff & service, property conditions & facilities
Would never stay here again. Booked a week and was not up front that there will be no
Stayed 7 nights in Nov 2024

10/10 Excellent

Ramiro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Low key area with great dining variety
Stayed 4 nights in Oct 2024

10/10 Excellent

PUI K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and easy to get around
Stayed 2 nights in Oct 2024

8/10 Good

Sunny

Liked: Cleanliness, amenities, property conditions & facilities
Over all clean quite easy access…
Stayed 5 nights in Oct 2024

10/10 Excellent

PUI K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast response
Stayed 5 nights in Oct 2024

6/10 Okay

ROSANNA

Stayed 5 nights in Sep 2024

10/10 Excellent

Brett

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Overall was very good, there’s a 7/11 almost next door and it’s very close to several food options and the Sugamo station (which takes you directly to Shinjuku/Shibuya among others)
Stayed 6 nights in Apr 2024

2/10 Terrible

Aaron, Vassar

Disliked: Cleanliness, staff & service, property conditions & facilities
BED BUGS. SMELLY ROOM. NO STAFF. STAY AWAY FROM THIS PLACE.
Stayed 4 nights in Feb 2024

6/10 Okay

Takahiro

Liked: Cleanliness
Very convenient location since it is close to the train station. Check-in and check-out a little confusing but not too complicated. Biggest complaint would be the slight lingering smoking smell in the room; I would not want to stay for a long time.
Stayed 1 night in Oct 2023

6/10 Okay

Goro

Stayed 4 nights in Nov 2025

2/10 Terrible

Kensuke

Stayed 3 nights in Oct 2025

2/10 Terrible

SHOKO

Stayed 2 nights in Mar 2025

6/10 Okay

Herman Bergendahl

Travelled with group
Disliked: Staff & service, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

拓樹

Stayed 2 nights in Jun 2025

6/10 Okay

Katsumi

Disliked: Cleanliness, property conditions & facilities, room comfort

価格にこだわりのある層の方々にはお勧め

サービスや過ごしやすさ等は全く気にしない､利便性と価格のみを重視する方々にはお勧め
Stayed 1 night in Apr 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025