Four Seasons Hotel Tokyo at Otemachi

5.0 star property

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Photo gallery for Four Seasons Hotel Tokyo at Otemachi

Indoor pool, open 6:30 AM to 9:30 PM, pool loungers
Creator video
Cocktail bar
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Indoor spa tub

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1-2-1 Otemachi, Tokyo, Tokyo, 100-0004
  • Place, Imperial Palace East Gardens
    ‪3 min walk‬
  • Place, Japan Meteorological Agency
    ‪3 min walk‬
  • Place, Tokyo Imperial Palace
    ‪12 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪30 min drive‬

Room options

Executive Suite

  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite (Imperial Garden View)

9.4 out of 10
Exceptional
(3 reviews)
  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premier Suite

  • 81 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Panoramic Suite

  • 100 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(13 reviews)
  • 49 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Double Beds, City View

10.0 out of 10
Exceptional
(14 reviews)
  • 49 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(6 reviews)
  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, City View

10.0 out of 10
Exceptional
(6 reviews)
  • 54 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, Imperial Garden View

10.0 out of 10
Exceptional
(6 reviews)
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Imperial Garden View

  • 54 sq m
  • Sleeps 3
  • 2 Double Beds

Superior Room, 2 Double Beds (Skyline View)

8.8 out of 10
Excellent
(5 reviews)
  • 49 sq m
  • Sleeps 3
  • 2 Double Beds

Superior Room, 1 King Bed (Skyline View)

9.6 out of 10
Exceptional
(8 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 61 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Four Seasons Hotel Tokyo at Otemachi

Luxury hotel with 2 restaurants connected to a rail/subway station in Tokyo
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Four Seasons Hotel Tokyo at Otemachi offers 190 accommodations with minibars and espresso makers. Accommodations are furnished with desk chairs and dining tables. 65-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include safes and complimentary newspapers. Housekeeping is offered daily and refrigerators can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 12 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The ryokan bathing area is open from 6:30 AM to 9:30 PM.
Our customers tell us they can't get enough of the helpful staff at Four Seasons Hotel Tokyo at Otemachi. During your stay, you'll be connected to a rail/subway station, and just a quick walk from Imperial Palace East Gardens. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy Italian cuisine with garden views at PIGNETO, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with deep-tissue massages, facials, or aromatherapy at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • 15 minutes by foot from Tokyo Imperial Palace and a 4-minute drive from Tokyo Tower
Four Seasons Hotel Tokyo at Otemachi offers its guests a full-service spa, an indoor pool, and a hot tub. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 3 meeting rooms available. A 24-hour fitness center, a sauna, and spa services are also featured at the luxury Four Seasons Hotel Tokyo at Otemachi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Tokyo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
PIGNETO - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Est - Overlooking the garden, this restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
VIRTÙ - This cocktail bar serves dinner only. Open daily.
The Lounge - Overlooking the garden, this café specializes in international cuisine and serves breakfast and light fare. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (JPY 5,000 per night)
  • Covered valet parking on site (JPY 6,500 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • est
  • PIGNETO
  • The Lounge
  • VIRTÙ

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Art supplies
  • Baby bath
  • Baby toys
  • Babysitting (surcharge)
  • Children's books
  • Children's games
  • Children's toys
  • Dining table
  • High chair
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Public bath open from 6:30 AM - 9:30 PM
  • Separate men/women areas in public bath
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (110 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 39 buildings
  • 7 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator on request
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 10 2026 to February 11 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 15000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 200 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 0 to 8200 for adults, and JPY 0 to 4100 for children
  • Covered self parking fee: JPY 5000 per night
  • Covered valet parking fee: JPY 6500 per night (in/out privileges)
  • Rollaway bed fee: JPY 15000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 9:30 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in.

Property is also known as

Four Seasons Tokyo At Otemachi
Four Seasons Hotel Tokyo at Otemachi Hotel
Four Seasons Hotel Tokyo at Otemachi Tokyo
Four Seasons Hotel Tokyo at Otemachi Hotel Tokyo

Four Seasons Hotel Tokyo at Otemachi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 334 out of 392 reviews
Rating 8 - Good. 36 out of 392 reviews
Rating 6 - Okay. 8 out of 392 reviews
Rating 4 - Poor. 8 out of 392 reviews
Rating 2 - Terrible. 6 out of 392 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmeen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and service, beautiful property with superb views of Tokyo skyline.
Stayed 3 nights in Sep 2025

10/10 Excellent

Etsehiwot

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful
Stayed 5 nights in Sep 2025

10/10 Excellent

Lawrence, Honolulu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the most beautifully designed hotels in Tokyo. The staff is superb and attentive. The view from the main lobby is surreal. When we arrived, Mt Fuji was cleared of clouds and easy to see through sunset. Magical!
Stayed 3 nights in Sep 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property just not really located near anything. I would suggest staying closer to Tokyo Station.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ya Qi Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, fantastic room and service by Yuki, Ishi, Nagomi, Yuka of Guest Services, and Taiga, Yuhei of Pigneto.
Stayed 2 nights in Sep 2025

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, property conditions & facilities
THANK YOU VERY MUCH TO FOUR SEASONS TOKYO AT OTEMACHI AND THEIR WHOLE TEAM FOR THE SPECTACULAR HOSPITALITY AND KINDNESS. THE SERVICE WAS TOP NOTCH. WE CAN'T WAIT TO VISIT YOU AGAIN SOON. THANK YOU.
Stayed 3 nights in Sep 2025

10/10 Excellent

Juan carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!! four seasons always is the best
Stayed 3 nights in Aug 2025

10/10 Excellent

Katharina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Four Seasons never disappoints, and this one is particularly perfect. The view from the 39th floor reception and lobby and from my room on the 36th floor was breathtaking, the service excellent and the location stunning. Communication was easy via WhatsApp. Check out the bar, it’s a speakeasy hidden away with amazing drinks.
Stayed 4 nights in Aug 2025

10/10 Excellent

Alfonso

Stayed 3 nights in Aug 2025

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
The property has quick access to Otemachi Station, a great view over the city, amazing service and food and a beautiful bar, pool and gym. Great oasis in a busy city and centrally located.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ted, Seldovia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Four Seasons is a must stay! The views, the fabulous restaurants, the pool, the staff and the large rooms with many amenities. Absolute beautiful hotel!
Stayed 1 night in Aug 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best locations I've been!

Staff was extremely attentive and went above and beyond, in every way possible! Everything was beyond expectations. Will be staying here for future visits to Tokyo. Made my first time in the city a great experience. Location very central to transportation hubs. Easy to get around and staff is willing to help.
Stayed 3 nights in Aug 2025

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Domo arigato, Four Seasons Hotel Tokyo at Otemachi. My family and I have stayed at many Four Seasons hotels and this one provided outstanding customer service. The best we have ever experienced. We will definitely visit Japan again and will only stay at Four Seasons Otemachi.
Stayed 4 nights in Aug 2025

10/10 Excellent

Carl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and excellent dining, with fantastic service.
Stayed 2 nights in May 2025

10/10 Excellent

Mohammed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Petros

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great room.
Stayed 4 nights in Jul 2025

10/10 Excellent

Hany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 4 nights in Jul 2025

10/10 Excellent

CRAIG

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were the best in Japan
Stayed 1 night in Jul 2025

10/10 Excellent

Cyriac

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The new best place to stay in Tokyo

Absolutely top notch. Wonderful design, amazing staff, excellent rooms. The best place to stay now.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and location was amazing! Will definitely be back!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Hitesh, Florham Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and excellent food at pigleto. Good amount of vegetarian options including custom options the staff provided
Stayed 1 night in Jul 2025