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Gennoya

2.5 star property

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Photo gallery for Gennoya

Property entrance
Interior
Single Room (1)
Studio Room (4) | Private kitchen
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
4-3 Aizumicho, Tokyo, Tokyo, 160-0005
  • Place, Tokyo Toy Museum
    โ€ช3 min walkโ€ฌ
  • Place, Shinjuku Gyoen National Garden
    โ€ช16 min walkโ€ฌ
  • Place, Isetan Department Store Shinjuku
    โ€ช18 min walkโ€ฌ
  • Airport, Tokyo (HND-Haneda)
    โ€ช32 min driveโ€ฌ

Room options

View all photos for Single Room (1)

Single Room (1)

Single Room (1)

  • Sleeps 1
  • 1 Single Bed

View all photos for Studio Room (2)

Desk, free WiFi

Studio Room (2)

  • Sleeps 6
  • 2 Queen Beds and 1 Single Bunk Bed

View all photos for Studio Room (3)

Studio Room (3)

Studio Room (3)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Single Bunk Bed

View all photos for Studio Room (4)

Studio Room (4)

Studio Room (4)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Single Bunk Bed

View all photos for Studio Room (5)

Studio Room (5)

Studio Room (5)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Single Bunk Bed

View all photos for Studio Room (6)

Studio Room (6)

Studio Room (6)

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 1 Queen Bed OR 2 Single Bunk Beds

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About this property

Gennoya

Guesthouse in Tokyo, near Shinjuku Gyoen National Garden
Laundry facilities and free WiFi in public areas are available at this smoke-free guesthouse.
Gennoya offers 6 accommodations with video-game consoles and slippers. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 24-inch flat-screen televisions come with cable channels.

During your stay at Gennoya, you'll be within walking distance of Shinjuku Gyoen National Garden. Free WiFi in public areas and laundry facilities are available.
  • Free WiFi
  • Amenities include laundry facilities
  • Just a 2-minute drive from Shinjuku Gyoen National Garden and a few minutes from Tokyo Imperial Palace
Gennoya offers its guests laundry facilities. WiFi is free in public spaces.

This Tokyo guesthouse is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels
  • Video game console
  • Video games

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 7 days before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100โ€“10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property is professionally cleaned
This property does not have a front desk. This property doesn't offer after-hours check-in. Guests will receive an email 7 days before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Gennoya Tokyo
Gennoya Guesthouse
Gennoya Guesthouse Tokyo

Gennoya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 23 out of 37 reviews
Rating 8 - Good. 9 out of 37 reviews
Rating 6 - Okay. 3 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 2 out of 37 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Loi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the cleaniless. Easy to walk to food store.
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Close to the station and places to eat.
Stayed 6 nights in Sep 2025

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a great stay here. Everything working fine. Self check-out made it easier. Itโ€™s close to the train station also.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gideon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great self service hotel. Great for a family although keep in mind it is one big room, so difficult to enjoy the place once our kids were asleep. Room 5 or 6 are the best, because in the lower rooms the sound of people walking (jumping!) above can keep you awake at night. Excellent washing machines
Stayed 4 nights in Sep 2025

10/10 Excellent

youngjae

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
์ฃผ๋ณ€์ด ์ฃผํƒ๊ฐ€๋ผ ์กฐ์šฉํ•ฉ๋‹ˆ๋‹ค.. ๊ทผ์ฒ˜ ํŽธ์˜์ ๋„ ์žˆ๊ณ  ์ง€ํ•˜์ฒ ์—ญ๋„ ๊ฐ€๊น๊ณ  ๋‹ค ๋งŒ์กฑํ–ˆ์Šต๋‹ˆ๋‹ค.
Stayed 3 nights in Sep 2025

10/10 Excellent

Yi Hong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is near subway station and lots of convenient stores.
Stayed 5 nights in Aug 2025

10/10 Excellent

Jeong an

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Sunshine Nemy, Anaheim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay at this place. Staff very friendly and helpful. Responds to messages promptly. They let us check in 2 hrs early as long as no prior tenants on the check in day. Place is conveniently located to a train station, food places and shopping.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rebecca Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. Clean and very convenient. Located close to restaurants and shops. Super easy check in. Fantastic accommodation
Stayed 2 nights in Jun 2025

10/10 Excellent

Lulu

Stayed 7 nights in Jun 2025

10/10 Excellent

Ana Marcela

Liked: Amenities, property conditions & facilities
Very clean & cozy stay. Located close to train stations, food, shopping. Quiet neighborhood, laundry in site was a blessing.
Stayed 3 nights in Jun 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was the smallest place we stayed with 5 (3 adults and 2 children) but met all our needs. The kids had the most fun here due to the video game set up (mario bros 90's and mortal combat) after a long day of walking.
Stayed 1 night in Apr 2025

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Gennoya

We had a pleasant stay, with only a few minor complaints. The room is one of about a half dozen in a private apartment building at the end of a small cul de sac; there is no manager onsite. The shower smelled a little musty, though it was clean. The trash can organization system in the room was confusing (separating trash into plastics, etc.), and we weren't sure what to do with our food take-out plastic dishes. The walls are a little thin. One night, we could hear the neighbors and their child on the floor below us, walking and talking until about 11:00 p.m. In general, though, we had a quiet and pleasant stay. Gennoya is a quiet apartment building tucked away in a bustling neighborhood, only a few minutes walk to stores, restaurants, and trains. The location is excellent and convenient.
Stayed 4 nights in Apr 2025

10/10 Excellent

Youngkyung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

๊ฐ€์กฑ์—ฌํ–‰ ์ˆ™์†Œ๋กœ ์ตœ๊ณ 

4์ธ ์ด์ƒ ๊ฐ€์กฑ, ์นœ๊ตฌ๋“ค ์—ฌํ–‰์— ์ตœ์ ํ™”๋œ ๊ฐ€์„ฑ๋น„ ์žˆ๋Š” ์ˆ™์†Œ์ด๋ฉด ์ธ๊ทผ ์—˜๋ฆฌ๋ฒ ์ดํ„ฐ ์žˆ๋Š” ์ถœ๊ตฌ ์—ญ์„ธ๊ถŒ์— ํŽธ์˜์ ๋„ ๊ณจ๊ณ ๋ฃจ ์žˆ์–ด์„œ ์ข‹์•˜์–ด์š”. ๊ทผ์ฒ˜์— ์• ๋‹ˆ๋ฉ”์ด์…˜ ๋ฐฐ๊ฒฝ ์žฅ์†Œ๊ฐ€ ์žˆ์–ด ๊ฐ€๋ณ๊ฒŒ ๋‘˜๋Ÿฌ๋ณด๊ธฐ ์ข‹์•˜๊ณ  ๋„์ฟ„์—ญ ์‹ ์ฃผ์ฟ  ์‹œ๋ถ€์•ผ๊นŒ์ง€ ์ ‘๊ทผ์„ฑ์ด ๋งค์šฐ ์ข‹์œผ๋ฉด ์ง€ํ•˜์ฒ ์€ ๋งˆ๋ฃจ๋…ธ์šฐ์น˜๋ผ์ธ์ด๋ผ ๋”ํ• ๋‚˜์œ„ ์—†์—ˆ์Šต๋‹ˆ๋‹ค. ์ˆ™์†Œ๋‚ด EV๊ฐ€ ์—†๊ณ  ๊ณ„๋‹จ์ด ์ข์•„์„œ ์–ด๋ฅด์‹ ์€ ํž˜๋“ค๊ฒ ๊ณ  ์ Š์€ ์—ฐ๋ น๋Œ€ ๋ถ€๋‹ด์—†์ด ๋ฌต๊ธฐ์— ์ข‹์Šต๋‹ˆ๋‹ค.
Stayed 2 nights in Jan 2025

10/10 Excellent

Shaw

Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing, super easy, accessible and overall just a amazing experience.
Stayed 3 nights in Jan 2025

8/10 Good

Allan, Kapolei

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and roomy place to stay at a great price and great location!
Stayed 2 nights in Dec 2024

8/10 Good

HAZEL

Stayed 6 nights in Aug 2024

8/10 Good

HAZEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed as a family of 5 and our room was spacious enough for all of us! Itโ€™s pretty quiet building! There is laundry which is so convenient! The area is safe and lots of restaurants to choose from. So close to subway station. I definitely recommend this place! The only thing to change is that a towel was ripped, staff should have checked that and replaced.
Stayed 1 night in Aug 2024

10/10 Excellent

Joaquin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible to food, trains, and entertainment
Stayed 3 nights in Aug 2024

10/10 Excellent

Joaquin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Called for air conditioning questions and they responded quickly and assisted with our problem rapidly! Enjoyed everything!
Stayed 4 nights in Jul 2024

8/10 Good

BOMIN

Stayed 2 nights in Feb 2024

8/10 Good

Lisa

Comfortable for all of us. Liked the location
Stayed 2 nights in Dec 2023

10/10 Excellent

MINSU

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
์—†์Œ
Stayed 1 night in Oct 2025

10/10 Excellent

ใ‹ใšใŸใ‹

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
้ง…ใ‹ใ‚‰ใ‚‚่ฟ‘ใใ€้žๅธธใซไพฟๅˆฉใงใ—ใŸใ€‚ ้ƒจๅฑ‹ใ‚‚้™ใ‹ใง้Žใ”ใ—ใ‚„ใ™ใ‹ใฃใŸใงใ™ใ€‚ ใ‚ฒใƒผใƒ ใฎใ‚ณใƒณใƒˆใƒญใƒผใƒฉใƒผใŒใ‚ใฃใŸใฎใงใ™ใŒใ€ ไฝฟใ„ๆ–นใŒใ‚ˆใใ‚ใ‹ใ‚‰ใชใ‹ใฃใŸใงใ™ใ€‚ ็ตๆžœ็š„ใซใฏๅคงๆบ€่ถณใงใ—ใŸใ€‚
Stayed 1 night in Sep 2025