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Gennoya

Property class: 2.5

Choose dates to view prices

Photo gallery for Gennoya

A modern building entrance with a wooden door, a small window, and a well-lit sign.
A compact kitchen area with a stainless steel sink, a portable induction cooktop, and a bottle of dish soap.
A hotel room with a bed, a TV mounted on the wall, a microwave, and a window with blinds.
A hotel hallway with a wooden reception desk, a vending machine, and an air conditioning unit.
A hotel lobby with a dark wooden door, a reception desk, a fire alarm, and a wall-mounted light fixture.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
4-3 Aizumicho, Tokyo, Tokyo, 160-0005
  • Place, Tokyo Toy Museum
    ‪3 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪7 min walk‬
  • Place, Shinjuku Isetan
    ‪4 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪40 min drive‬

Room options

View all photos for Single Room (1)

A hotel room with a bed, a desk with a microwave, a flat-screen TV, and an air conditioner.

Single Room (1)

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Studio Room (2)

A hotel room with a desk, a drawer with towels, a bottle, and a box.

Studio Room (2)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Studio Room (3)

A bunk bed room with a desk and chair, a remote control, and a bottle of spray.

Studio Room (3)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Studio Room (4)

A bunk bed room with a desk and chairs, a small table, and a window with blinds.

Studio Room (4)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Studio Room (5)

A bunk bed with a wooden frame and white bedding.

Studio Room (5)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Studio Room (6)

A dormitory room with bunk beds, a desk with a remote control, and a window with blinds.

Studio Room (6)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed OR 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Room

A room with a bunk bed, a wooden desk, a chair, a small trash bin, and a laundry station.

Room

  • Sleeps 11
  • Free Wi-Fi

View all photos for Room

A bunk bed with a wooden frame, white bedding, and a table with a remote control.

Room

  • Sleeps 11
  • Free Wi-Fi

View all photos for Room

A bunk bed room with a desk and chairs, a small table, and a window with blinds.

Room

  • Sleeps 11
  • Free Wi-Fi

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About this property

Gennoya

Laundry facilities and free WiFi in public areas are available at this smoke-free guesthouse.
Gennoya offers 6 accommodations with video-game consoles and slippers. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 24-inch flat-screen televisions come with cable channels.

During your stay at Gennoya, you're just a quick walk from Shinjuku Gyoen National Garden. Free WiFi in public areas and laundry facilities are available.
  • Free WiFi
  • Amenities include laundry facilities
  • 10 minutes by foot from Shinjuku Gyoen National Garden and a 4-minute drive from Tokyo Imperial Palace
Gennoya offers its guests laundry facilities. WiFi is free in public spaces.

This Tokyo guesthouse is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels
  • Video game console
  • Video games

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 7 days before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property is professionally cleaned
This property does not have a front desk. This property doesn't offer after-hours check-in. Guests will receive an email 7 days before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Gennoya Tokyo
Gennoya Guesthouse
Gennoya Guesthouse Tokyo

Gennoya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 35 out of 56 reviews
Rating 8 - Good. 14 out of 56 reviews
Rating 6 - Okay. 3 out of 56 reviews
Rating 4 - Poor. 0 out of 56 reviews
Rating 2 - Terrible. 4 out of 56 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Abyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, nice laundry facilities and amenities provided.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its a 5 min walk from the main train station, clean hotel and convenient location with a lot of things to do and see. We loved the stay.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
Good budget accommodations. Appreciated the fridge, freezer, hot plate and other amenities. Rooms were a decent size and had lots of beds for our family.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

KENNETH

Liked: Cleanliness, amenities, property conditions & facilities
Location was great - very good value for money.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Phoebe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location. Very close to the train station and buses. No cutlery. Poor quality towels. Very comfortable beds. Great restaurants in the area. We enjoyed our time here.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Close to the station and places to eat.
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

Jiayuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent with 7-11 and one subway within 5 mins walk. Only one stop away from the Shinjuku Gyoen National Garden that is a famous spot for sightseeing Cherry Blossoms. We stayed on the 3rd floor so super quiet. I’ve got quick response for all my queries. Highly recommend it for families travelling to Tokyo.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Charis

Convenient location, close to metro and convenience store, plenty of bedding for a family of 5.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Ana Liza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to public transportation. Clean. Quiet and safe. Good communication with the staff. No lift be mindful of your luggage, but not high floors, easy access. Close to the shops and restaurants. Our stay was very pleasant. Thank you.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and roomy place to stay at a great price and great location!
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Loi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the cleaniless. Easy to walk to food store.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Yi Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is near subway station and lots of convenient stores.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities
We had a great stay here. Everything working fine. Self check-out made it easier. It’s close to the train station also.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing, super easy, accessible and overall just a amazing experience.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Ana Marcela

Liked: Amenities, property conditions & facilities
Very clean & cozy stay. Located close to train stations, food, shopping. Quiet neighborhood, laundry in site was a blessing.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Rebecca Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. Clean and very convenient. Located close to restaurants and shops. Super easy check in. Fantastic accommodation
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location close to Metro. Small but understandable for the price. There is a stove top and microwave but zero dishes (some paper cups and a frying pan and large stirring utensils only). lacks a clothes drying location as the dryer doesn't get clothes very dry. Onsite laundry. they only send you the code for the door the day before- so don't stress about not having it. Quick response time to questions.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Gideon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great self service hotel. Great for a family although keep in mind it is one big room, so difficult to enjoy the place once our kids were asleep. Room 5 or 6 are the best, because in the lower rooms the sound of people walking (jumping!) above can keep you awake at night. Excellent washing machines
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
This was the smallest place we stayed with 5 (3 adults and 2 children) but met all our needs. The kids had the most fun here due to the video game set up (mario bros 90's and mortal combat) after a long day of walking.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Sunshine Nemy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay at this place. Staff very friendly and helpful. Responds to messages promptly. They let us check in 2 hrs early as long as no prior tenants on the check in day. Place is conveniently located to a train station, food places and shopping.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible to food, trains, and entertainment
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Lisa

Comfortable for all of us. Liked the location
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Takashi

Liked: Cleanliness
Good！
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Called for air conditioning questions and they responded quickly and assisted with our problem rapidly! Enjoyed everything!
Stayed 4 nights in Jul 2024
Verified review

8/10 Good

HAZEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed as a family of 5 and our room was spacious enough for all of us! It’s pretty quiet building! There is laundry which is so convenient! The area is safe and lots of restaurants to choose from. So close to subway station. I definitely recommend this place! The only thing to change is that a towel was ripped, staff should have checked that and replaced.
Stayed 1 night in Aug 2024