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HOSHINOYA Tokyo

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Photo gallery for HOSHINOYA Tokyo

A traditional interior with a person seated on a platform, surrounded by wooden lattice panels and a central decorative element.
Property video
A modern interior with tatami flooring, a low seating area, and a dark wall with a shelf.
A modern hotel room with a large bed, a glass-enclosed bathroom, and a decorative wall with geometric patterns.
A couple standing in a tree-lined urban street with modern buildings in the background.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
1-9-1 Otemachi, Chiyoda-ku, Tokyo, 100-0004
  • Place, Imperial Palace East Gardens
    ‪4 min walk‬
  • Place, Tokyo International Forum
    ‪14 min walk‬
  • Place, Tokyo Imperial Palace
    ‪18 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

View all photos for Sakura (Deluxe Twin)

A modern hotel room with a large sliding shoji screen, a bed with two pillows, a bedside table, and a small sofa.

Sakura (Deluxe Twin)

9.8 out of 10
Exceptional
(17 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Yuri (Deluxe King)

A modern hotel room with a large bed, a glass-enclosed bathroom, and a decorative wall with geometric patterns.

Yuri (Deluxe King)

10.0 out of 10
Exceptional
(38 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Kiku (Executive Triple)

A traditional Japanese-style room with tatami flooring, a low table, a sofa, and a window with geometric patterns.

Kiku (Executive Triple)

9.6 out of 10
Exceptional
(10 reviews)
  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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About this property

HOSHINOYA Tokyo

Along with a restaurant, this ryokan has a snack bar/deli and coffee/tea in a common area. WiFi in public areas is free. Other amenities include spa services, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.
HOSHINOYA Tokyo offers 84 accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and toilets with an electronic bidet.

This Tokyo ryokan provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are 2 indoor hot springs and 2 outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 97°F.

Our customers tell us they can't get enough of the helpful staff at HOSHINOYA Tokyo. During your stay, you're just a quick walk from Imperial Palace East Gardens. Enjoy features like free WiFi in public areas, plus a restaurant and a snack bar/deli.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes hot springs
  • Just a 2-minute drive from Tokyo Imperial Palace and a few minutes from Tokyo Dome
Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. HOSHINOYA Tokyo offers its guests hot springs. Spa services, a library, and multilingual staff are also featured at the luxury HOSHINOYA Tokyo. You'll have access to the indoor pool and health club at a partner property.

Smoking is allowed in designated areas at this 5-star Tokyo ryokan.

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.
HOSHINOYA Tokyo has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: JPY 5,500 for adults and JPY 1,760 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 indoor/outdoor hot springs
  • Indoor pool (guest access)
  • Library
  • Shopping

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Outdoors

  • Garden

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 36 ºC
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 16 floors
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided every 3-days. The listed housekeeping fee applies for additional cleaning requests. Trash pickup and towel exchanges are provided daily for no fee.

Renovations and closures

This property is closed from June 28 2027 to July 4 2027 (dates subject to change).
The following facilities or services will be unavailable from January 10 2027 to January 16 2027 (dates subject to change):
  • One of the dining venues
  • Breakfast
  • Hot springs
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 5500 for adults and JPY 1760 for children
  • Housekeeping fee: JPY 9680 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note: Dinner service is not available at this property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 3:00 PM to midnight.
  • One child 3 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

HOSHINOYA Tokyo Inn
HOSHINOYA
HOSHINOYA Tokyo Japan
HOSHINOYA Inn
HOSHINOYA Tokyo Tokyo
HOSHINOYA Tokyo Ryokan
HOSHINOYA Tokyo Ryokan Tokyo

HOSHINOYA Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 715 out of 852 reviews
Rating 8 - Good. 76 out of 852 reviews
Rating 6 - Okay. 24 out of 852 reviews
Rating 4 - Poor. 24 out of 852 reviews
Rating 2 - Terrible. 13 out of 852 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, ryokan facility and hospitaliy. Would give it more than 5 stars if more were available.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Words cannot describe the immense hospitality experienced. Between the incredible staff, experiences, and rooms the hotel was second to none.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the traditional Japanese style!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness
Outstanding property with an excellent staff. Restaurant was amazing. Great onsen.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen was relaxing
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Amazing beautiful place will be coming back
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is next level, one of the best experiences i've ever lived... so grateful and happy with my stay.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Salomon Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff great experience
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

BYUNGHEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and Dinner
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

sherrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the pool
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Kok Tiong

Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic stay at Hoshinoya Tokyo. Having read other comments, we were prepared for the fact that this is a ryokan in a big city and not an all singing, all dancing 5 star resort. With that in mind, we had a wonderful stay embracing the
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Sylvia

Liked: Cleanliness
Relaxing onsen clean quiet great breakfast and service. Excellent location to take subway for est sightseeing
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Dean

Liked: Cleanliness, amenities, property conditions & facilities
This is a stunning hotel in a great location. The staff are incredibly helpful.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen was great. Staff were amazing! Really enjoyed our stay. Will come again.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is like no other I've ever stayed. It provided a relaxing escape after a long day of walking. Every floor had a tea room. When i was jet lagged and up ar 2 am,, I was thankful for a quiet place to have tea and a snack. 11/10.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Onsen was great. Vibe was very peaceful. Centrally and easily located.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

ilhan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very kind.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was excellent. The hotel is conveniently located. The staff were extremely friendly, helpful, happy and thorough. A superb experience.
Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities
Incredible staff and incredible experience.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Souheil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and i spent an incredible 6 nights here for our wedding anniversary. From the location to the staff and amazing amenities, i could not fault a single thing. The rooftop onsen was spectacular and welcome after a big day walking around tokyo
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2026
Verified review

4/10 Poor

Paulo De Tarso

Liked: Property conditions & facilities
Disliked: Cleanliness
Hoshinoya staff and the propoerty dynamic are settled to diminish costs and not to serve the clients as it's supposed a high rating hotel. It's my second stay in Hoshinoya, I had previously had a poor experience at Hoshinoya Okinawa and unfortunately again at Tokyo's one. There're better options in Tokyo that would suit most experienced traveler's more!
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So calm and quiet - but very central. Staff are all outstanding. We had our arrival delayed by a day and they dealt with it with no problem. This was our second time staying here and would do so again.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

ABBY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hoshinoya Tokyo was absolutely stellar. The staff was warm, welcoming and extremely accommodating. The space is beautifully and thoughtfully designed- a blend of transitional ryokan with modern comforts. The Onsen experience was wonderful and restorative, and we had a really restful sleep in the comfortable bed. Strong recommend, and hope to return again.
Stayed 2 nights in Mar 2026