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HOSHINOYA Tokyo

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Lobby lounge
Property video
Flat-screen TV
Property entrance
Yuri (Deluxe King)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
1-9-1 Otemachi, Chiyoda-ku, Tokyo, 100-0004
  • Place, Imperial Palace East Gardens
    ‪4 min walk‬
  • Place, Tokyo International Forum
    ‪14 min walk‬
  • Place, Tokyo Imperial Palace
    ‪18 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

View all photos for Sakura (Deluxe Twin)

Sakura (Deluxe Twin)

Sakura (Deluxe Twin)

10.0 out of 10
Exceptional
(16 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Yuri (Deluxe King)

Yuri (Deluxe King)

Yuri (Deluxe King)

10.0 out of 10
Exceptional
(35 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Kiku (Executive Triple)

Kiku (Executive Triple)

Kiku (Executive Triple)

9.6 out of 10
Exceptional
(10 reviews)
  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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About this property

HOSHINOYA Tokyo

Along with a restaurant, this ryokan has a snack bar/deli and coffee/tea in a common area. WiFi in public areas is free. Additionally, spa services, 24-hour room service, and dry cleaning are onsite. Housekeeping is available on request.
HOSHINOYA Tokyo offers 84 accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and toilets with an electronic bidet.

This Tokyo ryokan provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are 2 indoor hot springs and 2 outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 97°F.

Our customers tell us they can't get enough of the helpful staff at HOSHINOYA Tokyo. During your stay, you're just a quick walk from Imperial Palace East Gardens. Enjoy features like free WiFi in public areas, plus a restaurant and a snack bar/deli.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes hot springs
  • Just a 2-minute drive from Tokyo Imperial Palace and a few minutes from Tokyo Dome
Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. HOSHINOYA Tokyo offers its guests hot springs. Spa services, a library, and multilingual staff are also featured at the luxury HOSHINOYA Tokyo. You'll have access to the indoor pool and health club at a partner property.

Smoking is allowed in designated areas at this 5-star Tokyo ryokan.

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.
HOSHINOYA Tokyo has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: JPY 5,500 for adults and JPY 1,760 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 indoor/outdoor hot springs
  • Indoor pool (guest access)
  • Library
  • Shopping

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Outdoors

  • Garden

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 36 ºC
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 16 floors
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided every 3-days. The listed housekeeping fee applies for additional cleaning requests. Trash pickup and towel exchanges are provided daily for no fee.

Renovations and closures

This property is closed from June 28 2026 to July 7 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 5500 for adults and JPY 1760 for children
  • Housekeeping fee: JPY 9680 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note: Dinner service is not available at this property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 3:00 PM to midnight.
  • One child 3 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

HOSHINOYA Tokyo Inn
HOSHINOYA
HOSHINOYA Tokyo Japan
HOSHINOYA Inn
HOSHINOYA Tokyo Tokyo
HOSHINOYA Tokyo Ryokan
HOSHINOYA Tokyo Ryokan Tokyo

HOSHINOYA Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 662 out of 793 reviews
Rating 8 - Good. 76 out of 793 reviews
Rating 6 - Okay. 20 out of 793 reviews
Rating 4 - Poor. 22 out of 793 reviews
Rating 2 - Terrible. 13 out of 793 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel, Lakeview Terrace

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing beautiful place will be coming back
Stayed 4 nights in Feb 2026

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend. The staff is superb, the room was well taken care of and very comfortable. The onsen is incredible. My wife and i stayed two nights and enjoyed every minute of our stay. We did in-room breakfast which was delicious, we also enjoyed one night of their dinning experience in the basment. The proximity to the train station is very convenient as well! I felt well taken care of and that the stay was worth the money. Thank you, Hoshinoya!
Stayed 2 nights in Feb 2026

10/10 Excellent

Hyouck, Seoul

Stayed 1 night in Jan 2026

10/10 Excellent

Cody

Liked: Cleanliness, amenities, property conditions & facilities
Room was very spacious and comfortable. Staff were all very helpful and attentive. Hotel is nicely located to be able to access every major Tokyo train line.
Stayed 7 nights in Jan 2026

10/10 Excellent

Susan

Stayed 2 nights in Jan 2026

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities
Incredible staff and incredible experience.
Stayed 3 nights in Jan 2026

10/10 Excellent

Winton

Liked: Cleanliness, staff & service, property conditions & facilities
Japanise traditional elegant hotel. Fantastic , understated tradition in Tokyo. Highly recommended.
Stayed 2 nights in Jan 2026

8/10 Good

Christopher

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice but was expecting more. Also, was there for business and this hotel is not suitable for that purpose. Otherwise area is nice and quiet
Stayed 4 nights in Jan 2026

8/10 Good

Karen

Stayed 3 nights in Jan 2026

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
warm staff and activities
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a remarkable experience! From the moment you are greeted at the door of the hotel, you leave the hustle and bustle of Tokyo behind and you are immersed in an authentic ryokan experience. The private onsen on the top floor of the building really sets this hotel apart from other luxury hotels in Tokyo. The quality of the staff was excellent throughout, and although this hotel is in the main business district it is right next to the Otemachi metro station and about 15 min walk to the main Tokyo station so the transport links are excellent.
Stayed 5 nights in Dec 2025

10/10 Excellent

Yetlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The finest luxury hotel we have ever stayed in—truly deserving of full marks in every way. The staff were exceptionally attentive, ensuring every detail of our stay was perfect. We enjoyed a traditional ryokan breakfast and dined at Sushi Otemon Omakase—both experiences exceeded all expectations and were simply unforgettable. The onsen was divine, beyond words, offering pure relaxation and serenity. Guest hospitality was impeccable throughout, and the architecture and interior design are nothing short of spectacular. From the moment we stepped into the hotel, it was a fully immersive aesthetic experience. If you’re looking for a 5-star hotel in Tokyo, this is the one to choose—highly recommended.
Stayed 2 nights in Nov 2025

4/10 Poor

SANGWON

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast is too bad for that price. Not good at all.
Stayed 2 nights in Dec 2025

10/10 Excellent

Chelsea

Stayed 1 night in Dec 2025

8/10 Good

James

Stayed 2 nights in Dec 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Guanhua

Stayed 9 nights in Nov 2025

10/10 Excellent

Crawford

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous
Stayed 2 nights in Nov 2025

10/10 Excellent

Alick Wai Kwong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property onsen was very unique. Everything was very high end matching the price paid.
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 2 nights in Nov 2025

10/10 Excellent

Peng

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It is protection through and theough
Stayed 1 night in Nov 2025

10/10 Excellent

YU SAN

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff are all great, sweet and very helpful. Hotel is very elegant. The best is hot spring.
Stayed 2 nights in Nov 2025

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was incredible and very kind. The hotel itself and the room was very clean and very minimalist. The rooftop onset is to die for! Gender separated. Fully nude. And the coolest sky light that opens to outside while you’re in the water. Only negative was the lighting in the room. It was pretty and all but Not great for makeup application and doing hair.
Stayed 2 nights in Nov 2025

10/10 Excellent

CHUYIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room is good
Stayed 6 nights in Nov 2025

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience, each time.
Stayed 7 nights in Oct 2025