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HOTEL LiVEMAX Higashi-Ueno

2.5 star property

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Photo gallery for HOTEL LiVEMAX Higashi-Ueno

Exterior
Reception
Combined shower/bathtub, free toiletries, hair dryer, bathrobes
Desk, blackout curtains, free wired Internet, bed sheets
Vending machine

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Laundry room
  • Kitchen

Explore the area

View in a map
3-5-1 Motoasakusa Taito-ku, Tokyo, Tokyo-to, 111-0041
  • Place, Kitchen Town
    ‪6 min walk‬
  • Place, Ameyoko Shopping District
    ‪12 min walk‬
  • Place, Ueno Park
    ‪16 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪42 min drive‬

Room options

View all photos for Single Room, 1 Single Bed, Smoking

Desk, blackout curtains, free wired Internet, bed sheets

Single Room, 1 Single Bed, Smoking

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free wired internet

View all photos for Business Single Room, 1 Twin Bed, Non Smoking

Desk, blackout curtains, free wired Internet, bed sheets

Business Single Room, 1 Twin Bed, Non Smoking

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free wired internet

View all photos for Business Single Room, 1 Twin Bed, Non Smoking (Dog Friendly)

Desk, blackout curtains, free wired Internet, bed sheets

Business Single Room, 1 Twin Bed, Non Smoking (Dog Friendly)

  • 10 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free wired internet

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About this property

HOTEL LiVEMAX Higashi-Ueno

Laundry facilities and a vending machine are available at this hotel. Housekeeping is available on request.
HOTEL LiVEMAX Higashi-Ueno offers 35 air-conditioned accommodations with bathrobes and slippers. Kitchenettes offer refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wired Internet access. LCD televisions are featured in guestrooms. Housekeeping is provided on request.

During your stay at HOTEL LiVEMAX Higashi-Ueno, you're just a quick walk from Kitchen Town. Laundry facilities are available. This property offers pet-friendly amenities like food and water bowls.
  • Free wired Internet
  • Amenities include laundry facilities, an elevator, and a vending machine
  • 13 minutes by foot from Ameyoko Shopping District and a 2-minute drive from Ueno Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of HOTEL LiVEMAX Higashi-Ueno, you'll find a vending machine, laundry facilities, and an elevator. The front desk is open around the clock.

Smoking is allowed in designated areas at this Tokyo hotel.

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (JPY 1,800 per day)
  • Limited on-site parking

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping on request

Accessibility

  • Lift

More

  • 1 building
  • 10 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - 3:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: JPY 2000 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: JPY 1800 per day (164 ft away)
  • Pet fee: JPY 2000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 3:00 PM - 3:00 AM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property will accept and store luggage in advance for guests only from the day before check-in until check-in. Guests need to notify the property in advance if they will be sending luggage prior to check-in. Luggage sent in advance without prior notification may not be accepted. By law, the property cannot accept and store valuables, perishables, or living things.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

HOTEL LiVEMAX
HOTEL LiVEMAX Higashi-Ueno
LiVEMAX
LiVEMAX Higashi-Ueno
LiVEMAX HOTEL
Hotel Livemax Higashi Ueno Tokyo, Japan
HOTEL LiVEMAX Higashi-Ueno Tokyo
LiVEMAX Higashi-Ueno Tokyo

HOTEL LiVEMAX Higashi-Ueno Reviews

Reviews

6.4
Rating 10 - Excellent. 13 out of 142 reviews
Rating 8 - Good. 41 out of 142 reviews
Rating 6 - Okay. 55 out of 142 reviews
Rating 4 - Poor. 21 out of 142 reviews
Rating 2 - Terrible. 12 out of 142 reviews

6.4/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verified traveller

Understandable

Attached small kitchen, no cutlery, cooking tools though. Not fancy room but enough space and clean linens. Next to the convenient store. A few minutes walk away to the supermarket, open till midnight. Accessible location.
Stayed 2 nights in Feb 2024
Verified

4/10 Poor

ryan

Liked: Staff & service
Disliked: Property conditions & facilities
Far from ueno, the code for my room didn't work.. I regular Tokyo and I wouldn't rebook this one
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Akhilesh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is such a third grade hotel room. I don't know why they call it a hotel. Lift was so old and its floor was so pathetic. Entrance was very bad and smelling bad. Room was one old non-upgraded room with nothing like a japanese business hotel pathetic. never go for it
Stayed 1 night in Apr 2023
Verified

2/10 Terrible

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible experience. Early check in fee is 3,000 yen CASH ONLY. The attendant is rude also! I paid for non smoking but got smoking and my room smelled worse than an ash tray! There also were sperm stains on the walls!!! The bathroom was terrible! There was a horrible smell coming from the bathroom and the toilet was broken. I would NEVER stay there again!!! I tried to tell the manager but he “was out” I wish I could get a refund!
Stayed 2 nights in Jun 2023
Verified

4/10 Poor

Chao-Chiang

Disliked: Amenities
地點過於偏遠，客房設備略顯老舊！
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostei muito do quarto, muito limpo e confortável. Me hospedarei novamente quando voltar ao Japão.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Francisco

Liked: Cleanliness
La ubicación no es mala pero deja mucho que desear la habitación que nos asignaron. Además de la poca amabilidad de las chica del turno matutino
Stayed 1 night in Jul 2025
Verified

4/10 Poor

?

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋に電話が無いのは非常に不便、セキュリティーの面でも心配。 バスルームはとても狭すぎる。
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

KA HOU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

居住體驗良好

環境清幽寧靜，位於住宅區，除了交通要步行多少許之外，其他都不錯，喜愛體驗居住日本住宅的話更是不二之選
Stayed 4 nights in Apr 2025
Verified

2/10 Terrible

MEIHUA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
廁所馬桶蓋太大馬桶太小，馬桶蓋還會卡到廁所門導致門關不起來，爛透了。 冷氣機還會滴水
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

安いがそれなり

価格が安いのはかなり魅力です　しかし洗面台がグラついていたり設備もそれ相応と感じました
Stayed 1 night in May 2024
Verified

4/10 Poor

TATSUYA

Disliked: Staff & service, property conditions & facilities, room comfort

コスパが少し劣るかな

古い建物そうなので設備も古いのはやむを得ないですが料金がもう少し安くてもいいのではと感じました ハンガーも一つしかなかったです
Stayed 1 night in Mar 2024
Verified

6/10 Okay

????

Disliked: Cleanliness, property conditions & facilities
部屋は狭かったですが、寝るには十分です。 古いからか清潔感はあまりありません。 風呂は狭いので体洗うには不便です。
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

設備は良いが不具合もありました。

電子レンジが部屋にあり出張には便利でした。 トイレの便座蓋が下りてきてしまう、ズボンハンガーの破損など破損設備は速やかに修理、取り替えをお願いしたいです。
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

fumio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適

少し小さい部屋だが、快適
Stayed 1 night in Aug 2023
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
サービスが悪すぎる！ ・連泊時のタオル交換 ・トイレットペーパーの補充 ・アメニティの交換 これら全てがセルフサービスの ホテルなどいらない！ また、部屋の設備の点検も不十分で、今回宿泊した部屋はテレビのチャンネルがほとんど写らなかった。
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Asuncion Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Regular

La habitacion es sencilla, pero bastante comoda, solo un detalle con la cama, es algo duro el colchon, es un poco dificil dormir sobre ello
Stayed 4 nights in Jun 2023
Verified

6/10 Okay

Shuntaro

Liked: Staff & service
マンションの部屋のようなホテルだった。
Stayed 1 night in Jun 2023
Verified

2/10 Terrible

MASARU

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
お金を払って泊まる所ではない。
Stayed 3 nights in Apr 2023
Verified

2/10 Terrible

chung lun

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
四點Check In櫃台冇人，等咗二十分鐘，有二個所謂服務員出現，唔知佢二位係黎自（哈薩克定吉努古斯坦）連最基本英文都聽唔明，佢二位以為喉嚨發咗聲，我就明佢講乜，上到房同坐咗直升機一樣（伏伏伏～～～），都算見到原來6日先清潔一次房（我住13日）房冇清潔個牌，落去問佢攞又五分鐘，對上幾日想問佢攞二個垃圾袋將垃圾分類又搞咗五分鐘，結果住13日只清潔過一次（未試過）
Stayed 13 nights in Mar 2023
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
連泊でシーツ交換なし、タオル交換なしは異常。
Stayed 3 nights in Mar 2023
Verified

2/10 Terrible

Akira

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi設備の故障。指摘してもフロントは全く対応せず。
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

きれい

きれいで利用しやすかった
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
風呂はユニットバスでかなり狭い。
Stayed 1 night in Nov 2019
Verified

8/10 Good

mitu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

清潔なホテル

出張で利用しました。 リーズナブルで満足です。 清潔なお部屋で快適に過ごせませた。 お風呂の給湯器がやや使い辛い気がしました。 また、どうしようもないことですが、 夜間にホテルに面した道路が工事していたため、やや気になりました。
Stayed 2 nights in Oct 2017