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HOTEL MYSTAYS Nishi Shinjuku

3.0 star property

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Photo gallery for HOTEL MYSTAYS Nishi Shinjuku

A high-rise building with illuminated windows at night, a balcony with a wooden floor, and a glass-enclosed room with a bed and seating area.
A modern reception desk with a marble countertop, two tall, dark-toned trash bins, and a wooden panel wall.
A modern hotel entrance with a blue sign indicating the hotel name and a wheelchair-accessible ramp.
A hotel room with a large window offering a cityscape view at night.
A hotel room with a bed, a small round table, a bench, and a view of city buildings at night.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
7-14-14 Nishishinjuku, Tokyo, Tokyo, 160-0023
  • Place, Omoide Yokocho
    ‪3 min walk‬
  • Place, Tokyo Metropolitan Government Building
    ‪9 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪14 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪46 min drive‬

Room options

View all photos for Standard Semi-double Room, Non-smoking

A hotel room with a bed, a bedside table, a small round table, a TV mounted on the wall, and a window with curtains.

Standard Semi-double Room, Non-smoking

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Single Room, Non-smoking

In-room safe, iron/ironing board (on request), free WiFi, bed sheets

Standard Single Room, Non-smoking

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Non-smoking

A hotel room with a bed, a TV, a desk, and a wardrobe.

Standard Double Room, Non-smoking

  • Sleeps 5
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Single Room, Non Smoking (For 1 Adult)

A hotel room with a bed, a bedside table, a lamp, and a window with curtains.

Standard Single Room, Non Smoking (For 1 Adult)

7.8 out of 10
Good
(14 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Semi-double Room, Non Smoking (For 2 Adults)

A hotel room with a bed, a desk, a chair, a television, and a small refrigerator.

Standard Semi-double Room, Non Smoking (For 2 Adults)

9.0 out of 10
Wonderful
(7 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking (For 2 Adults)

A hotel room with a bed, a desk with a TV, a wardrobe, and a hanging coat rack.

Standard Double Room, Non Smoking (For 2 Adults)

9.0 out of 10
Wonderful
(12 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking (For 2 Adults)

A hotel room with a large bed, two pillows, a wooden headboard, and a wall with a geometric pattern.

Standard Twin Room, Non Smoking (For 2 Adults)

9.2 out of 10
Wonderful
(12 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room, Non Smoking (For 2 Adults)

A hotel room with two beds, a TV, a desk, and a patterned wall.

Superior Twin Room, Non Smoking (For 2 Adults)

9.0 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior View Twin Room, Non Smoking (For 2 Adults)

A hotel room with two beds, a small table, and a chair.

Superior View Twin Room, Non Smoking (For 2 Adults)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Panoramic Twin Room with terrace, Non Smoking (For 2 Adults)

A hotel room with two beds, a TV, a desk, and a sofa.

Panoramic Twin Room with terrace, Non Smoking (For 2 Adults)

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Panoramic Triple Room with terrace, Non Smoking (For 3 Adults)

A hotel room with two beds, a TV, a sofa, and a small table.

Panoramic Triple Room with terrace, Non Smoking (For 3 Adults)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Large Single Murphy Bed
  • Free Wi-Fi

View all photos for Standard Single Room, Non Smoking (No Cleaning, For 1 Adult)

A hotel room with a bed, a bedside table, a lamp, and a window with curtains.

Standard Single Room, Non Smoking (No Cleaning, For 1 Adult)

8.8 out of 10
Excellent
(3 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking (No Cleaning, For 2 Adults)

A hotel room with a bed, a desk with a TV, a wardrobe, and a hanging coat rack.

Standard Double Room, Non Smoking (No Cleaning, For 2 Adults)

8.6 out of 10
Excellent
(4 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking (No Cleaning, For 2 Adults)

A hotel room with a large bed, two pillows, a wooden headboard, and a wall with a geometric pattern.

Standard Twin Room, Non Smoking (No Cleaning, For 2 Adults)

9.8 out of 10
Exceptional
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room, Non Smoking (No Cleaning, For 2 Adults)

A hotel room with two beds, a TV, a desk, and a patterned wall.

Superior Twin Room, Non Smoking (No Cleaning, For 2 Adults)

10.0 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior View Twin Room, Non Smoking (No Cleaning, For 2 Adults)

A hotel room with two beds, a small table, and a chair.

Superior View Twin Room, Non Smoking (No Cleaning, For 2 Adults)

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Panorama Twin Room with terrace, Non Smoking (No Cleaning, For 2 Adults)

A hotel room with two beds, a TV, a desk, and a sofa.

Panorama Twin Room with terrace, Non Smoking (No Cleaning, For 2 Adults)

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Panorama Triple Room with terrace, Non Smoking (No Cleaning, For 3 Adults)

A hotel room with two beds, a TV, a sofa, and a small table.

Panorama Triple Room with terrace, Non Smoking (No Cleaning, For 3 Adults)

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Large Single Murphy Bed
  • Free Wi-Fi

View all photos for Standard Semi-double Room, Non Smoking (No Cleaning, For 2 Adults)

A hotel room with a bed, a desk, a chair, a television, and a small refrigerator.

Standard Semi-double Room, Non Smoking (No Cleaning, For 2 Adults)

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

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About this property

HOTEL MYSTAYS Nishi Shinjuku

Along with a restaurant, this hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include a vending machine.
HOTEL MYSTAYS Nishi Shinjuku offers 105 air-conditioned accommodations with safes and slippers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include shower/tub combinations with hydromassage showerheads, and toothbrushes and toothpaste.
Our customers tell us they can't get enough of HOTEL MYSTAYS Nishi Shinjuku's great location. During your stay, you're just a quick walk from Omoide Yokocho. You'll find features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Shinjuku Gyoen National Garden and 7 minutes from Tokyo Dome
There's a restaurant on site. WiFi is free in public spaces. HOTEL MYSTAYS Nishi Shinjuku also features a vending machine, laundry facilities, and an elevator.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 9:30 AM.
新宿美食倶楽部「天の川」 - This restaurant serves breakfast, lunch, and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,800 for adults and JPY 1,800 for children
  • A restaurant

Restaurants on site

  • 新宿美食倶楽部「天の川」

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 1800 for adults and JPY 1800 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Mystays Nishi Shinjuku Tokyo
HOTEL MYSTAYS Nishi Shinjuku Hotel
HOTEL MYSTAYS Nishi Shinjuku Tokyo
HOTEL MYSTAYS Nishi Shinjuku Hotel Tokyo

HOTEL MYSTAYS Nishi Shinjuku Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 295 out of 591 reviews
Rating 8 - Good. 197 out of 591 reviews
Rating 6 - Okay. 70 out of 591 reviews
Rating 4 - Poor. 17 out of 591 reviews
Rating 2 - Terrible. 12 out of 591 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Kimberly Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in the heart of Shinjuku. Staff was very friendly and so helpful. Rooms were very clean and grounds well maintained.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

sivakumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel in a convenient location. Close to Metro, good areas, Shinjuku Station, Tours meeting point “Love” statue. Decent breakfast and dinner options.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Excellent place. Great stay.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would be nice if the breakfast included western style food choices, otherwise the hotel was great!
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean room.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An abundance of restaurants within walking distance, easy access to rail, shops, 10 min walking distance, clean rooms, breakfast available and reasonably priced, definitely would stay again.
Stayed 9 nights in Feb 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centralize to popular tourist destinations in this area. You can walk to most locations
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is good! We like this place!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

James Earvin Maniquis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, close to nice restaurants and shops
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay in Tokyo, location is perfect for access to Shinjuku Station and surrounds. Not too busy, rooms are what you'd expect for sizing in Tokyo. I would advise not having massive suitcases.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Malindi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great - quiet and in an interesting area but close the the metro and all the action. Our twin room was comfortable and large by Japanese standards.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying here so central and close to lots of bars and restaurants. Just a quick walk to the station also.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, staff was fantastic. I was in the penthouse top floor with the terrace, I did not see any of the regular rooms. Bed was comfy and the skincare from the amenities bar was fantastic. Don't think about checking out late though! They charge for every minute after 11am.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff friendly overall experience. Buffet was amazing try it.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Hanad

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was perfect for me as a solo traveller. It’s in a very good location in shinjuku. It’s tucked in away from the noise but also not far at all from the busy streets. Shinjuku station is a short walk away with plenty of stores nearby
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Rajendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Gene

Liked: Cleanliness, staff & service, amenities
good location
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was perfect, we chose a room with two beds which gave us some more space! It was clean and the location was so convenient
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Rolan

Liked: Cleanliness, amenities, property conditions & facilities
Almost perfect stay but breakfast at the restaurant.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Kathleen-Cassey

Liked: Cleanliness, amenities, property conditions & facilities
Great location, room was enormous and staff were super friendly
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Keyona

Liked: Cleanliness, amenities, property conditions & facilities
Great location , Room is small but comfortable and staff was really nice and willing to make sure all guest needs are taken care of!!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Geraldine

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Great location.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
One of the hotels i have ever stayed at
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
convenient location
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Kalun

Liked: Cleanliness, amenities, property conditions & facilities
very poliet
Stayed 1 night in Feb 2026