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&Here TOKYO UENO

3.0 star property

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Photo gallery for &Here TOKYO UENO

Public bath
Building design
Deluxe Family Room (Bunk)
Lobby sitting area
Public bath

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Ueno 2-chome 11-18, Tokyo, Tokyo, 110-0005
  • Place, Ameyoko Shopping District
    ‪3 min walk‬
  • Place, Ueno Park
    ‪3 min walk‬
  • Place, Tokyo Dome
    ‪6 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪34 min drive‬

Room options

View all photos for Superior Twin Room (Japanese-Style Room)

Superior Twin Room (Japanese-Style Room)

Superior Twin Room (Japanese-Style Room)

  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Twin Futons

View all photos for Superior Twin Room (Western-Style Room)

Superior Twin Room (Western-Style Room)

Superior Twin Room (Western-Style Room)

9.0 out of 10
Wonderful
(21 reviews)
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Accessible Twin Room (Western-Style Room)

Accessible Twin Room (Western-Style Room)

Accessible Twin Room (Western-Style Room)

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • City view
  • Sleeps 4
  • 1 Twin Bed and 1 Queen Bed

View all photos for Superior Twin Room (Japanese-Western-Style Room)

Superior Twin Room (Japanese-Western-Style Room)

Superior Twin Room (Japanese-Western-Style Room)

9.0 out of 10
Wonderful
(15 reviews)
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Triple Room (Bunk)

Superior Triple Room (Bunk)

Superior Triple Room (Bunk)

9.2 out of 10
Wonderful
(9 reviews)
  • 31 sq m
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Superior Family Room (Japanese-Western-Style Room)

Superior Family Room (Japanese-Western-Style Room)

Superior Family Room (Japanese-Western-Style Room)

9.0 out of 10
Wonderful
(12 reviews)
  • 36 sq m
  • Park view
  • Sleeps 6
  • 2 Twin Beds, 1 Twin Bunk Bed and 1 Twin Futon

View all photos for Deluxe Family Room (Japanese-Western-Style Room)

Deluxe Family Room (Japanese-Western-Style Room)

Deluxe Family Room (Japanese-Western-Style Room)

9.4 out of 10
Exceptional
(18 reviews)
  • 41 sq m
  • Park view
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Futons

View all photos for Deluxe Family Room (Takumi)

Deluxe Family Room (Takumi)

Deluxe Family Room (Takumi)

9.4 out of 10
Exceptional
(19 reviews)
  • 40 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Bunk Beds

View all photos for Deluxe Family Room (Western-Style Room)

Deluxe Family Room (Western-Style Room)

Deluxe Family Room (Western-Style Room)

9.6 out of 10
Exceptional
(12 reviews)
  • Park view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe Family Room (Bunk)

Deluxe Family Room (Bunk)

Deluxe Family Room (Bunk)

9.8 out of 10
Exceptional
(30 reviews)
  • 41 sq m
  • Park view
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Bunk Beds

View all photos for Deluxe Family Room (Literature)

Deluxe Family Room (Literature)

Deluxe Family Room (Literature)

9.8 out of 10
Exceptional
(9 reviews)
  • 41 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Futons

View all photos for Deluxe Suite (Japanese-Western-Style Room)

Deluxe Suite (Japanese-Western-Style Room)

Deluxe Suite (Japanese-Western-Style Room)

8.8 out of 10
Excellent
(3 reviews)
  • 54 sq m
  • 1 bedroom
  • Park view
  • Sleeps 8
  • 2 Twin Beds and 4 Twin Futons

View all photos for Deluxe Suite (Bunk)

Deluxe Suite (Bunk)

Deluxe Suite (Bunk)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Park view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Bunk Beds

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About this property

&Here TOKYO UENO

Hotel with a restaurant, 3-minute walk to Ueno Park
This hotel features a restaurant, self parking, and laundry facilities. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine. Housekeeping is available on request.
&Here TOKYO UENO offers 145 air-conditioned accommodations with safes and slippers. 40-inch Smart televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

Public bath/onsen services include an indoor public bath (no minerals).
The shopping around &Here TOKYO UENO gets high marks from our customers. During your stay, you're just a quick walk from Ueno Park. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Self-serve breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include laundry facilities, a multilingual staff, and an elevator
  • Guests have great things to say about the clean accommodations and the proximity to shopping
  • Just a 3-minute walk from Ueno Park and 4 minutes by foot from Ameyoko Shopping District
There's a restaurant on site. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at &Here TOKYO UENO. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy self-serve breakfast daily from 7:00 AM to 10:00 AM.
&Here TOKYO UENO has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (JPY 3,300 per night; includes in/out privileges)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,980 for adults and JPY 1,980 for children
  • A restaurant

Family friendly

  • Children's dinnerware
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Coworking space

Spa

  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately JPY 1980 for adults and JPY 1980 for children
  • Covered self parking fee: JPY 3300 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking, access to the public bathing facility, and high chair
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Alipay, PayPay, LINE Pay, R Pay, and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

&Here TOKYO UENO Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 888 out of 1113 reviews
Rating 8 - Good. 182 out of 1113 reviews
Rating 6 - Okay. 24 out of 1113 reviews
Rating 4 - Poor. 14 out of 1113 reviews
Rating 2 - Terrible. 5 out of 1113 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

santana

Liked: Cleanliness, staff & service, property conditions & facilities
New hotel, big room, nice view of Ueno park.
Stayed 4 nights in Jun 2025

10/10 Excellent

Soumik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Rebecca

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location was great and convenient for the family during the day, however night time activity was more like a red light district with young women soliciting with signs. Other than the late evening activities, highly recommend this hotel and location!
Stayed 4 nights in Jul 2025

10/10 Excellent

Hiu

Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen on the 14th floor is so great with beautiful views. Wish I had gone there last year when we stayed there. Would stay again at &Here Ueno because we love the staff and area so much. Cannot recommend this hotel enough. Upper floors with park view are the only way to go.
Stayed 7 nights in Jul 2025

10/10 Excellent

Arnaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel by Ueno!!!

Hotel staff were very friendly and helpful. Assisted with my Yamato luggage forwarding service. The room is small but very nice and all amenities are available. Laundry room available which was a big plus. Ueno park across the street was great for morning walks and runs. They also have morning movement sessions put on by park goers. Train stations within 8 minute walks. Highly recommend for the price.
Stayed 4 nights in Jul 2025

4/10 Poor

Fergus

Travelled with family
Liked: Cleanliness, property conditions & facilities
The checkin process was strange and required a self service computer and a staff member to assist. The room was smaller than the photos indicated. It was not suitable for 3 people as we barely had room to move. Furthermore, only two of the beds were made up and it took 4 different staff members to find out where the linen was for the third bed.
Stayed 1 night in Jul 2025

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Tim

Stayed 2 nights in Jul 2025

10/10 Excellent

Marn-Yee

Stayed 3 nights in Jul 2025

10/10 Excellent

Justin, Arlington

Stayed 4 nights in Jul 2025

2/10 Terrible

AI-LING

Stayed 3 nights in Jun 2025

10/10 Excellent

Anick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and room is perfect for a family of 4 with children.
Stayed 6 nights in Jul 2025

10/10 Excellent

Henry Arancibia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with spacious rooms and helpful amenities. Ueno is a great location for exploring Tokyo with plenty of places to eat.
Stayed 3 nights in Jul 2025

8/10 Good

Stephanie

Liked: Cleanliness, property conditions & facilities
We wanted a place that was easy to get to from the airport on our first night and this fit the bill. It’s a 5-10 minute walk from the Keisei Ueno Station (the keisei skyliner train is one hour from Narita airport). The room was a bit more generous than a typical Tokyo hotel and the bed was comfortable. Much appreciated the onsen on the top floor, which has a nice view of Ueno Park. My only complaint is that it was difficult to get the right temperature with the air conditioning and some areas of the hotel were sweltering, like the hallways, toilets and elevators. Note that I was there in July when the heat is really intense; I’m sure this wouldn’t be an issue at other times of the year. Overall a nice stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jailem Angelina

Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for adult trip.

Excellent property, clean and tidy. But wouldn't stay again with my children. The area is +18 so not the best place to be walking with kids at night. Would definitely stay again on a adults plan.
Stayed 1 night in Jun 2025

10/10 Excellent

Steven, Redwood City

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Sylvia WeiYi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from public bath
Stayed 1 night in May 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Tokyo

We loved our stay here. The lobby is nicely decorated and gives a relaxing feel. Love the mini garden that helps us forget about the hustle and bustle outside. All the staff are friendly and helpful. Breaking choices are limited but there are several convenient stores within walking distance. Having Ameyoko market nearby is great for shopping and dining out. We got the biggest room with a beautiful view of Ueno park. There was plenty of space for our family of 4 to spread out and all the amenities were useful. The only improvement we might suggest is having more laundry machines. Doing laundry was a challenge as it’s always full.
Stayed 4 nights in Jun 2025

10/10 Excellent

Garryck

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic experience. The staff was super friendly and helpful. The rooms were clean and accommodating, and the separated wet area, toilet, and sink were super helpful for our large group.
Stayed 6 nights in Jul 2025

10/10 Excellent

Giselle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
&Here is well located for transit and walking. We had a view of Ueno Park which really elevated our stay. Enough room for a family of 4 with two teens. Would stay again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Chia Wen, New York

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We booked the western-Japanese family deluxe room. It was spacious and can comfortably fit 6 ppl with plenty of room to store luggage. The room was immaculately clean as is the rest of the property. Kitchenette had everything you’d need for meals. Our room overlooked Ueno park: such a lovely view! Great location: restaurants, bars, stores right around the corner. Even in the crazy heatwave we were easily able to walk to several train stations. Amenities such as laundry machine and onsen were great bonuses!
Low table to meals and reading. Cozy window seating that will fit at least 6 ppl
Our view
Storing luggage under the TV
Stayed 4 nights in Jul 2025

10/10 Excellent

Andy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A really comfortable family room, with the space to “eat in” when we needed to. The location next to Ueno Park, and the Tokyo train/underground connections from stations within 5 minutes of the hotel, made &Here an amazing choice for a short stay in Tokyo
Stayed 2 nights in Jul 2025