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&Here TOKYO UENO

3.0 star property

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Photo gallery for &Here TOKYO UENO

Public bath
Building design
Lobby sitting area
Deluxe Family Room (Bunk)
Public bath

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
Ueno 2-chome 11-18, Tokyo, Tokyo, 110-0005
  • Ueno Park
    ‪3 min walk‬
  • Ameyoko Shopping District
    ‪4 min walk‬
  • Sensoji Temple
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪40 min drive‬

Room options

View all photos for Superior Family Room (Japanese-Western-Style Room)

Superior Family Room (Japanese-Western-Style Room)

Superior Family Room (Japanese-Western-Style Room)

  • 36 sq m
  • Lake view
  • Sleeps 6
  • 2 Twin Beds, 1 Twin Bunk Bed and 1 Twin Futon

View all photos for Deluxe Family Room (Takumi)

Deluxe Family Room (Takumi)

Deluxe Family Room (Takumi)

  • 40 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Bunk Beds

View all photos for Superior Twin Room (Japanese-Style Room)

Superior Twin Room (Japanese-Style Room)

Superior Twin Room (Japanese-Style Room)

  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Futons

View all photos for Deluxe Suite (Bunk)

Deluxe Suite (Bunk)

Deluxe Suite (Bunk)

  • Lake view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Bunk Beds

View all photos for Superior Triple Room (Bunk)

Superior Triple Room (Bunk)

Superior Triple Room (Bunk)

  • 31 sq m
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Deluxe Family Room (Japanese-Western-Style Room)

Deluxe Family Room (Japanese-Western-Style Room)

Deluxe Family Room (Japanese-Western-Style Room)

  • 41 sq m
  • Lake view
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Futons

View all photos for Deluxe Family Room (Bunk)

Deluxe Family Room (Bunk)

Deluxe Family Room (Bunk)

  • 41 sq m
  • Lake view
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Bunk Beds

View all photos for Superior Twin Room (Japanese-Western-Style Room)

Superior Twin Room (Japanese-Western-Style Room)

Superior Twin Room (Japanese-Western-Style Room)

  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Accessible Twin Room (Western-Style Room)

Accessible Twin Room (Western-Style Room)

Accessible Twin Room (Western-Style Room)

  • 31 sq m
  • City view
  • Sleeps 4
  • 1 Twin Bed and 1 Queen Bed

View all photos for Deluxe Family Room (Literature)

Deluxe Family Room (Literature)

Deluxe Family Room (Literature)

  • 41 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Futons

View all photos for Superior Twin Room (Western-Style Room)

Superior Twin Room (Western-Style Room)

Superior Twin Room (Western-Style Room)

  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Family Room (Western-Style Room)

Deluxe Family Room (Western-Style Room)

Deluxe Family Room (Western-Style Room)

  • Lake view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe Suite (Japanese-Western-Style Room)

Deluxe Suite (Japanese-Western-Style Room)

Deluxe Suite (Japanese-Western-Style Room)

  • 54 sq m
  • Lake view
  • Sleeps 8
  • 2 Twin Beds and 4 Twin Futons

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About this property

&Here TOKYO UENO

Hotel with a restaurant, a quick walk to Ueno Park
This hotel features a restaurant, self parking, and laundry facilities. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine. Housekeeping is available on request.
&Here TOKYO UENO offers 145 air-conditioned accommodations with safes and slippers. 40-inch Smart televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

Public bath/onsen services include an indoor public bath (no minerals).
The shopping around &Here TOKYO UENO gets high marks from our customers. During your stay, you're just a quick walk from Ueno Park. Features include free WiFi in public areas, plus a restaurant and laundry facilities.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Self parking available for a fee
  • Amenities include laundry facilities, a multilingual staff, and an elevator
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute walk from Ueno Park and 4 minutes by foot from Ameyoko Shopping District
There's a restaurant on site. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at &Here TOKYO UENO. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

&Here TOKYO UENO has a restaurant on site.

Languages

English, Indonesian, Japanese, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (JPY 3,300 per night)
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Family friendly

  • Children's dinnerware
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Coworking space

Spa

  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 3300 per night
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking, access to the public bathing facility, and high chair
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Alipay, PayPay, LINE Pay, R Pay, and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

&Here TOKYO UENO Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 721 out of 914 reviews
Rating 8 - Good. 158 out of 914 reviews
Rating 6 - Okay. 21 out of 914 reviews
Rating 4 - Poor. 11 out of 914 reviews
Rating 2 - Terrible. 3 out of 914 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Nichola

Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
Loved the roof top onsen and the facilities. The coffee shop in the lobby was a great bonus for us. The location was excellent with restaurants and the public transport lines so close by. Nice to be opposite the park too.
Stayed 3 nights in Jan 2025

10/10 Excellent

Robin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was close to everything. It’s right across Ueno Park and very close to shopping and restaurants as well as the subway. The hotel was clean and staff was very helpful. I would definitely come back.
Stayed 5 nights in Nov 2024

10/10 Excellent

JinYao

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and for families!!
Stayed 4 nights in Jan 2025

10/10 Excellent

alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel. Very convenience to get there from Narita International Airport by Skyliner
Stayed 1 night in Jan 2025

10/10 Excellent

Karyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ueno is a great place to explore Tokyo from. The hotel was simple, but clean and had everything we needed for our family of four.
Stayed 3 nights in Jan 2025

10/10 Excellent

Warren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet spot, close to park and train station.
Stayed 2 nights in Dec 2024

10/10 Excellent

Andes Chee On

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is clean and comfortable.
Stayed 3 nights in Jan 2025

10/10 Excellent

May

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are nice and helpful, they can speak English to answer our questions. The room is comfy and clean.
Stayed 2 nights in Jan 2025

10/10 Excellent

xuezheng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and the hot spring on the top floor has a great view. But it is closed by midnight, so if you won’t be able to enter if you return late.
Stayed 2 nights in Jan 2025

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, great location close to everything, rooms were good size, clean and new. The only thing to improve which is minor but would have liked fresh towels after a couple of days as they didnt dry very well.
Stayed 4 nights in Jan 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible and overall clean environment. Staff were helpful.
Stayed 4 nights in Nov 2024

10/10 Excellent

Evangeline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think this was the best hotel we have been in Japan. This was our 3rd time here in Japan. We were suprised how big the room was. Staff were excellent. Clean, comfortable and very accessible to transport and shopping. We enjoyed our stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Daorong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is located in a very convenient area, closed to shopping area and transportation stations. My room has a view of Shinobazuno pond and Ueno zoo, very nice. The room comes with a microwave, refrigerator and some kitchen accessories. Very clear and felt like home. Will come back again if we revisit Ueno.
Stayed 2 nights in Jan 2025

10/10 Excellent

yi min

Stayed 2 nights in Jan 2025

10/10 Excellent

Tonieal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Karyn

Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, in particular for Ueno park, zoo. Beautiful onsen on the top floor, excellent views of the city and park from the open air 14th floor onsen. Very nice family room, spacious with excellent shower.
Stayed 2 nights in Dec 2024

4/10 Poor

Waraporn

Travelled with partner
Disliked: Amenities
the hotel was semi self-service. we stayed in a japanese style room, where we had to take out the futons and bedsheets from the wall cabinet and set up the bed ourselves. room was small and clean, but the beddings, i.e. futon, blankets, etc. are not clean. I spotted red stains on white blankets so did not want to touch nor use the blankets at all. I also spotted stains on futons when i set up the bed,but at least the bedsheets seemed clean. the view was nice though.
Stayed 1 night in Jan 2025

10/10 Excellent

Vivian, Booklyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staffs, spacious room, and convenient location.
Stayed 5 nights in Dec 2024

10/10 Excellent

Joyce Yi-Fen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel design and very friendly staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Since it was peak season, the room assigned to us was not yet ready when we arrived. The front desk staff as well as his supervisor were very apologetic and they looked for a ready, cleaned room. Other than that, check-in was good. Room 609 has the Ueno Park view, which was a plus since this was a request. The room is spacious and clean, with kitchen amenities. We also love the pajamas as well as the get-as-needed supplies in the lobby. Checkout was a breeze. Will surely consider staying again in &Here Ueno on our next visit to Tokyo. Very satisfied guests here.
Stayed 6 nights in Dec 2024

10/10 Excellent

WeiTai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Renaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome modern hotel with one of the biggest rooms we've seen in this country! The hanging lounge chairs are a nice touch on the rooms.
Stayed 3 nights in Oct 2024