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&Here TOKYO UENO

3.0 star property

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Photo gallery for &Here TOKYO UENO

Public bath
Exterior
Public bath
Building design
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
Ueno 2-chome 11-18, Tokyo, Tokyo, 110-0005
  • Place, Ameyoko Shopping District
    ‪3 min walk‬
  • Place, Ueno Park
    ‪3 min walk‬
  • Place, University of Tokyo
    ‪4 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪34 min drive‬

Room options

View all photos for Superior Twin Room (Japanese-Style Room)

Superior Twin Room (Japanese-Style Room)

Superior Twin Room (Japanese-Style Room)

  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Futons

View all photos for Superior Twin Room (Western-Style Room)

Superior Twin Room (Western-Style Room)

Superior Twin Room (Western-Style Room)

9.0 out of 10
Wonderful
(25 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Accessible Twin Room (Western-Style Room)

Accessible Twin Room (Western-Style Room)

Accessible Twin Room (Western-Style Room)

8.0 out of 10
Very good
(1 review)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 1 Queen Bed

View all photos for Superior Twin Room (Japanese-Western-Style Room)

Superior Twin Room (Japanese-Western-Style Room)

Superior Twin Room (Japanese-Western-Style Room)

9.0 out of 10
Wonderful
(16 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Triple Room (Bunk)

Superior Triple Room (Bunk)

Superior Triple Room (Bunk)

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Superior Family Room (Japanese-Western-Style Room)

Superior Family Room (Japanese-Western-Style Room)

Superior Family Room (Japanese-Western-Style Room)

9.0 out of 10
Wonderful
(12 reviews)
  • Park view
  • 36 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds, 1 Single Bunk Bed and 1 Single Futon

View all photos for Deluxe Family Room (Japanese-Western-Style Room)

Deluxe Family Room (Japanese-Western-Style Room)

Deluxe Family Room (Japanese-Western-Style Room)

9.4 out of 10
Exceptional
(20 reviews)
  • Park view
  • 41 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 2 Single Futons

View all photos for Deluxe Family Room (Takumi)

Deluxe Family Room (Takumi)

Deluxe Family Room (Takumi)

9.4 out of 10
Exceptional
(20 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Single Bunk Beds

View all photos for Deluxe Family Room (Western-Style Room)

Deluxe Family Room (Western-Style Room)

Deluxe Family Room (Western-Style Room)

9.6 out of 10
Exceptional
(14 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Deluxe Family Room (Bunk)

Deluxe Family Room (Bunk)

Deluxe Family Room (Bunk)

9.8 out of 10
Exceptional
(37 reviews)
  • Park view
  • 41 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 2 Single Bunk Beds

View all photos for Deluxe Family Room (Literature)

Deluxe Family Room (Literature)

Deluxe Family Room (Literature)

9.8 out of 10
Exceptional
(10 reviews)
  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Single Futons

View all photos for Deluxe Suite (Japanese-Western-Style Room)

Deluxe Suite (Japanese-Western-Style Room)

Deluxe Suite (Japanese-Western-Style Room)

8.8 out of 10
Excellent
(3 reviews)
  • Park view
  • 54 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Single Beds and 4 Single Futons

View all photos for Deluxe Suite (Bunk)

Deluxe Suite (Bunk)

Deluxe Suite (Bunk)

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Single Bunk Beds

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About this property

&Here TOKYO UENO

This hotel features a restaurant, self parking, and laundry facilities. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine. Housekeeping is available on request.
&Here TOKYO UENO offers 145 air-conditioned accommodations with safes and slippers. 40-inch Smart televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

Public bath/onsen services include an indoor public bath (no minerals).
The shopping around &Here TOKYO UENO gets high marks from our customers. During your stay, you're just a quick walk from Ueno Park. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Self-serve breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include laundry facilities, a multilingual staff, and an elevator
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute walk from Ueno Park and 4 minutes by foot from Ameyoko Shopping District
There's a restaurant on site. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at &Here TOKYO UENO. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy self-serve breakfast daily from 7:00 AM to 10:00 AM.
&Here TOKYO UENO has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (JPY 3,300 per night; includes in/out privileges)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,980 for adults and JPY 1,980 for children
  • A restaurant

Family friendly

  • Children's dinnerware
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • Coworking space

Spa

  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately JPY 1980 for adults and JPY 1980 for children
  • Covered self parking fee: JPY 3300 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking, access to the public bathing facility, and high chair
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Alipay, PayPay, LINE Pay, R Pay, and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

&Here TOKYO UENO Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1019 out of 1296 reviews
Rating 8 - Good. 223 out of 1296 reviews
Rating 6 - Okay. 34 out of 1296 reviews
Rating 4 - Poor. 15 out of 1296 reviews
Rating 2 - Terrible. 5 out of 1296 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Shannon

Courteous staff, great
Stayed 3 nights in Dec 2025

10/10 Excellent

Kathy Anh Phi Yen

Stayed 2 nights in Dec 2025

10/10 Excellent

Muhammad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple breakfast. Not international buffet. Great hotel location.
Stayed 3 nights in Dec 2025

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great view of the park, comfy beds and a nice reception area.
Stayed 2 nights in Nov 2025

8/10 Good

Brendan

Stayed 1 night in Dec 2025

10/10 Excellent

Keat

Stayed 6 nights in Dec 2025

10/10 Excellent

salvador, bellingham

Stayed 1 night in Dec 2025

10/10 Excellent

Bonnie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Easy checkin. Clean and comfortable studio apartment for family of 4. Near train station.
Stayed 2 nights in Dec 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean and staff were helpful. The hotel is very close to the Ueno Park which is great if you are planning to attend any exhibition at the park.
Stayed 4 nights in Dec 2025

10/10 Excellent

Thanuka

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, everything was near and walkable. Ueno station is close, making getting anywhere that much easier. No shortage for restaurants and shopping. The hotel was beautiful, the room for 3 people was spacious for a tokyo hotel.
Stayed 3 nights in Nov 2025

10/10 Excellent

Simply Fabulous and

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a great location, steps away from the shops and hustle and bustle of Ueno, but facing a quieter side. We booked the family bunk room, with a gorgeous view of Ueno park. The mattress is firm but soft at the same time. The pillows, however, are too soft and do not provide support. The staff is nice and public bath has a lovely view. Sadly, I went at night so I could not see much.
Stayed 4 nights in Dec 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and accommodating. Had park view room on 11th floor. Beautiful view. Love the bath tub shower combo. Very clean hotel across street from park.
Stayed 2 nights in Nov 2025

8/10 Good

Miranda

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Staff was friendly and helpful, but the room had dirty/stained walls, stained utensils, and smelled of various cooking (especially when returning to the room when the air purifier was not running). Beds were comfortable,the bathroom clean, and the room was very large by Japanese standards. We enjoyed our stay but the value was not there for what we paid for the room (~$500 incl. of tax per night for family of 4). We arrived on a Saturday night at 8:30pm and the area around the hotel (towards the Okachimachi station) was definitely an adult bar district with many night /strip clubs and busy streets. We walked to and from the Ueno station for the rest of our stay and had other no issues, but I had wished I'd known ahead of time about the neighbourhood as it made it feel less family friendly and chaotic to walk through with children and luggage. I would still recommend if you're able to secure a sale price for the rooms and, if you're sensitive to smoke, drinking, club culture to remember to use the Ueno station, especially on weekend nights.
Stayed 2 nights in Dec 2025

10/10 Excellent

Christopher, Balch Springs

Liked: Cleanliness, amenities, property conditions & facilities
I love this &here Ueno! I would definitely come back here!
Stayed 4 nights in Nov 2025

10/10 Excellent

Michelle

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was so beautiful facing a lake and temple I loved staying here
Stayed 3 nights in Dec 2025

8/10 Good

Elif Kuflu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and very respectful staff. Excellent Check in staff. Lots of amenities at checking in and during your stay. Has coffee house in lobby. Location: Right across from beautiful Ueno park, short pleasant walk to the station. Back streets have some undesired businesses for families. Only small negative comment I have is that the bathhouse on the top floor had so much hair on the floor of the dressing room towards the closing hour, i had to jump around them walking. Cleaning that part (the rest was clean) regularly might be a good idea for the staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Manish

Stayed 4 nights in Oct 2025

8/10 Good

leena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Family room spacious.
Stayed 2 nights in Dec 2025

10/10 Excellent

Richard, Brooklyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Not a super fancy but a very nice place to stay. It was of course spotlessly clean and efficiently organized, and the staff was very solicitous and always helpful. We liked the facilities, especially the Onsen, which had both inside and outside baths on the top floor with views over the city. The Ueno Park location was excellent, both for the neighborhood, the proximity to the park and its museums and monuments, and the easy access to transportation. We liked it enough to cancel the other hotel we had booked for our return to Tokyo at the end of our trip, and re-book here.
Stayed 3 nights in Nov 2025

10/10 Excellent

Carmen

Stayed 1 night in Dec 2025

10/10 Excellent

Stefanie

Room was clean
Stayed 3 nights in Nov 2025

10/10 Excellent

Vicky, East Brunswick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2025

8/10 Good

Janice, San Marino

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location across the street from Ueno Park and Ueno Station. Excellent staff. Clean room and nice to have onsite onsen.
Stayed 2 nights in Nov 2025

10/10 Excellent

Natalie

Stayed 6 nights in Nov 2025

8/10 Good

Jessica

Stayed 3 nights in Nov 2025