Hotel Chinzanso Tokyo

5.0 star property
VIP Access

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Photo gallery for Hotel Chinzanso Tokyo

Indoor pool
Property video
Premium bedding, minibar, in-room safe, desk
Lobby
7 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
2-10-8 Sekiguchi, Bunkyo-ku, Tokyo, Tokyo, 112-8680
  • Place, Chinzan-so Garden
    ‪1 min walk‬
  • Place, Waseda University
    ‪9 min walk‬
  • Place, Sunshine City Shopping Mall
    ‪5 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Suite, 1 King Bed, Non Smoking, City View / Lounge and Spa Access

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Single Beds, Non Smoking, City View / Lounge and Spa Access

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 60 sq m
  • Sleeps 3
  • 2 Large Single Beds

Superior Room 1 King Bed, Non Smoking City View

9.8 out of 10
Exceptional
(30 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room 2 Single Beds, Non Smoking City View

10.0 out of 10
Exceptional
(15 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Large Single Beds

Superior Room 1 King Bed, Non Smoking Garden View

9.8 out of 10
Exceptional
(10 reviews)
  • Garden view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room 2 Single Beds, Non Smoking Garden View

9.8 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 45 sq m
  • Sleeps 3
  • 2 Large Single Beds

Deluxe Room 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room 2 Single Beds, Non Smoking City View

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

Deluxe Room 1 King Bed, Non Smoking Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room 2 Single Beds, Non Smoking, Garden View

  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

Deluxe Twin with Tatami Space, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 2 Single Futons

Junior Suite, 1 King Bed, Non Smoking, Garden View / Lounge and Spa Access

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Single Beds, Non Smoking, Garden View / Lounge and Spa Access

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

Deluxe Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

  • Garden view
  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

Premier Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

  • Garden view
  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premier Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

  • Garden view
  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

Similar properties

About this property

Hotel Chinzanso Tokyo

This hotel features 7 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Hotel Chinzanso Tokyo offers 265 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Guests under 4 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Yu has couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Public bath/onsen services include an indoor public bath (no minerals). There are hot springs open between 8:00 AM and 6:00 PM.

Our customers tell us they can't get enough of the helpful staff at Hotel Chinzanso Tokyo. During your stay, you'll be within walking distance of Waseda University. Enjoy features like free WiFi in public areas, plus 7 restaurants and a full-service spa.
  • Free WiFi and wired Internet in some public areas
  • Enjoy Japanese cuisine while dining at Miyuki
  • Full breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body scrubs, facials, or aromatherapy at Yu
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes hot springs, a 24-hour gym, and a steam room
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Just a 4-minute drive from Tokyo Dome and 5 minutes from Imperial Palace East Gardens
  • Cats and dogs welcome for a fee (restrictions apply)
Hotel Chinzanso Tokyo offers its guests a full-service spa, hot springs, and an indoor pool. There are 7 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 77619 square feet (7211 square meters) and includes conference space. A hot tub, a 24-hour fitness center, and a sauna are also featured at the luxury Hotel Chinzanso Tokyo. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
Miyuki - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.
IL Teatro - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
Kinsui - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
The Bistro - This bistro specializes in Fusion cuisine and serves lunch and dinner. Open daily.
Mokushundo - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per night)
  • Valet parking on site (JPY 2,000 per night)
  • Limited on-site valet and self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: JPY 6,095 for adults and JPY 2,645 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • IL Teatro
  • Kinsui
  • Miyuki
  • Mokushundo
  • The Bistro

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Hot spring
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 39 meeting rooms
  • 77,619 square feet of conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot spring
  • Hot springs open from 8:00 AM - 6:00 PM
  • Hot springs water temperature - 40 ºC
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Public indoor bath (no minerals)
  • Spa open daily

Accessibility

  • No lift

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1991
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children ages 0-12 years, and can be requested onsite for the listed child breakfast fee.
Fees apply to access the spa area (pool, hot spring, and fitness facility) unless guests are booked in a Spa Access room category.
Guests must be at least 20 years to stay in a smoking room.

Renovations and closures

The property will be renovating from January 4 2026 to March 13 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: JPY 11385 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 12650.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 6095 for adults and JPY 2645 for children
  • Self parking fee: JPY 1000.00 per night
  • Valet parking fee: JPY 2000.00 per night
  • Pet fee: JPY 11385 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 12650.0 per day
  • Facilities fee: JPY 5500 per person, per day and includes use of: sauna; hot tub; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Hot springs access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chinzanso
Chinzanso Hotel
Chinzanso Hotel Tokyo
Chinzanso Tokyo
Chinzanso Tokyo Hotel
Hotel Chinzanso
Hotel Chinzanso Tokyo
Tokyo Chinzanso
4 Seasons Hotel Tokyo At Chinzan-So
Bunkyo Four Seasons
Four Seasons Bunkyo
Four Seasons Hotel Bunkyo
Hotel Chinzanso Tokyo Japan
Four Seasons Tokyo
Hotel Chinzanso Tokyo Hotel
Hotel Chinzanso Tokyo Tokyo
Hotel Chinzanso Tokyo Hotel Tokyo

Hotel Chinzanso Tokyo Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 936 out of 1075 reviews
Rating 8 - Good. 104 out of 1075 reviews
Rating 6 - Okay. 18 out of 1075 reviews
Rating 4 - Poor. 7 out of 1075 reviews
Rating 2 - Terrible. 10 out of 1075 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Vinay

Stayed 2 nights in Dec 2025

10/10 Excellent

teresa

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
White glove service all around. Plenty of taxis to catch at any time, hotel staff assisting with absolutely everything (even coordinating a courier to bring us an item we forgot in another hotel). The grounds are phenomenal. Beautiful to look at, so peaceful to walk through. Honestly there was nothing that didn’t meet or exceed our expectations here. (Note: The hotel is located up high on moderate hills, so if you want to walk a lot of places from the hotel you will be going down or up a bit. It was no problem for us, but something to be aware of.) If/ when we come back to Tokyo, this is the hotel we will stay at.
Stayed 2 nights in Dec 2025

10/10 Excellent

SHEENA MAE D

Stayed 3 nights in Dec 2025

10/10 Excellent

Jack

Prrfect
Stayed 2 nights in Dec 2025

10/10 Excellent

Aidan

Stayed 1 night in Dec 2025

10/10 Excellent

Herman

Stayed 1 night in Dec 2025

10/10 Excellent

Vikas

Stayed 1 night in Dec 2025

10/10 Excellent

Vikas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Service is impeccable, room was great, food is excellent. Definitely returning!

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly beautiful hotel and amazing gardens. Excellent food. Wonderful staff, extremely well located in beautiful, accessible location. An exceptional stay, will absolutely return. Recommended to my friends… and to you! So luxurious, so thoughtful.
Stayed 4 nights in Dec 2025

10/10 Excellent

MARIKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
夏に伺って本当
Stayed 2 nights in Dec 2025

10/10 Excellent

Chun, CHICAGO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful …
Stayed 2 nights in Dec 2025

10/10 Excellent

Bruno, Woonsocket

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our 4 days in Tokyo have been amazing. Hotel Chinzanso Tokyo, an iconic hotel in the clouds with skyline views and a Japanese garden that is exceptional in every way — a calm, elegant place in the heart of the city. The gardens are breathtaking, the rooms are beautiful, and the service is genuinely world-class.
Stayed 4 nights in Nov 2025

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, amenities
It was spotless, the staff was multilingual and super polite, the garden was beautiful. We had an amazing stay!
Stayed 6 nights in Dec 2025

10/10 Excellent

KH

Liked: Cleanliness, amenities, property conditions & facilities
Amazing room, amazing people, definitely made my trip luxurious as possible.
Continental Breakfast
Sunrise
Corner view
Stayed 3 nights in Dec 2025

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. So nice and helpful. Somehow they left a better impression than the beautiful scenary.
Stayed 2 nights in Dec 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Chinzanso Tokyo is a magical place. The room we were in was immaculate, the grounds were meticulously manicured and the food was incredible. But what sets this place above, is the people. We have stayed at many high end hotels and resorts across the world and I will say, the staff at Hotel Chinzanso make everyone feel incredibly well taken care of...special...like royalty. This will be the only hotel we stay at when going back to Tokyo.
Stayed 3 nights in Nov 2025

10/10 Excellent

XUEFENG

Travelled with group
Liked: Cleanliness, staff & service, amenities
特别喜欢这家酒店,尤其是后花园,日本独一无二。
Stayed 4 nights in Dec 2025

10/10 Excellent

Molica

Stayed 3 nights in Dec 2025

10/10 Excellent

Efraim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had an extra ordinary staying, we were enjoyed so much, Tnx
Stayed 2 nights in Dec 2025

10/10 Excellent

shawn

Stayed 13 nights in Nov 2025

10/10 Excellent

Dawei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hospitality at front desk and valet
Stayed 2 nights in Dec 2025

10/10 Excellent

Bishnu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff with exceptional service.
Stayed 2 nights in Dec 2025

10/10 Excellent

Eiji

Liked: Cleanliness, amenities, property conditions & facilities
All staff were professional and courteous with smiles. What a beautiful garden!
Stayed 5 nights in Nov 2025

10/10 Excellent

Mosiah

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities
Beautiful hotel with the most amazing gardens. Staff were so lovely as well. Would definitely go back!
Stayed 1 night in Nov 2025