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Hotel Chinzanso Tokyo

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Indoor pool
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Premium bedding, minibar, in-room safe, desk
Courtyard
Lobby

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Air-conditioning

Explore the area

View in a map
2-10-8 Sekiguchi, Bunkyo-ku, Tokyo, Tokyo, 112-8680
  • Place, Chinzan-so Garden
    ‪1 min walk‬
  • Place, Waseda University
    ‪9 min walk‬
  • Place, Sunshine City Shopping Mall
    ‪6 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪48 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking, City View / Lounge and Spa Access

Junior Suite, 1 King Bed, Non Smoking, City View / Lounge and Spa Access

Junior Suite, 1 King Bed, Non Smoking, City View / Lounge and Spa Access

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 2 Single Beds, Non Smoking, City View / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds, Non Smoking, City View / Lounge and Spa Access

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 60 sq m
  • Sleeps 3
  • 2 Large Single Beds
  • Free wired internet

View all photos for Superior Room 1 King Bed, Non Smoking City View

Premium bedding, minibar, in-room safe, desk

Superior Room 1 King Bed, Non Smoking City View

9.8 out of 10
Exceptional
(34 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room 2 Single Beds, Non Smoking City View

Premium bedding, minibar, in-room safe, desk

Superior Room 2 Single Beds, Non Smoking City View

10.0 out of 10
Exceptional
(15 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Large Single Beds
  • Free wired internet

View all photos for Superior Room 1 King Bed, Non Smoking Garden View

Premium bedding, minibar, in-room safe, desk

Superior Room 1 King Bed, Non Smoking Garden View

9.8 out of 10
Exceptional
(10 reviews)
  • Garden view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room 2 Single Beds, Non Smoking Garden View

Premium bedding, minibar, in-room safe, desk

Superior Room 2 Single Beds, Non Smoking Garden View

9.8 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 45 sq m
  • Sleeps 3
  • 2 Large Single Beds
  • Free wired internet

View all photos for Deluxe Room 1 King Bed, Non Smoking, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room 2 Single Beds, Non Smoking City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room 2 Single Beds, Non Smoking City View

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free wired internet

View all photos for Deluxe Room 1 King Bed, Non Smoking Garden View

Deluxe Room 1 King Bed, Non Smoking Garden View

Deluxe Room 1 King Bed, Non Smoking Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room 2 Single Beds, Non Smoking, Garden View

Deluxe Room 2 Single Beds, Non Smoking, Garden View

Deluxe Room 2 Single Beds, Non Smoking, Garden View

  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free wired internet

View all photos for Deluxe Twin with Tatami Space, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Twin with Tatami Space, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 2 Single Futons
  • Free wired internet

View all photos for Junior Suite, 1 King Bed, Non Smoking, Garden View / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking, Garden View / Lounge and Spa Access

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 2 Single Beds, Non Smoking, Garden View / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds, Non Smoking, Garden View / Lounge and Spa Access

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free wired internet

View all photos for Deluxe Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Deluxe Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Deluxe Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

  • Garden view
  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free wired internet

View all photos for Premier Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Premier Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

  • Garden view
  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premier Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Premier Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

  • Garden view
  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free wired internet

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About this property

Hotel Chinzanso Tokyo

This hotel features 7 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Hotel Chinzanso Tokyo offers 265 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Guests under 4 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Yu has couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Public bath/onsen services include an indoor public bath (no minerals). There are hot springs open between 8:00 AM and 6:00 PM.

Our customers tell us they can't get enough of the helpful staff at Hotel Chinzanso Tokyo. During your stay, you'll be within walking distance of Waseda University. Enjoy features like free WiFi in public areas, plus 7 restaurants and a full-service spa.
  • Free WiFi and wired Internet in some public areas
  • Enjoy Japanese cuisine while dining at Miyuki
  • Full breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with aromatherapy, manicures and pedicures, or massages at Yu
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes hot springs, a 24-hour gym, and a steam room
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Just a 4-minute drive from Tokyo Dome and 5 minutes from Imperial Palace East Gardens
  • Cats and dogs welcome for a fee (restrictions apply)
Hotel Chinzanso Tokyo offers its guests a full-service spa, hot springs, and an indoor pool. There are 7 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 77619 square feet (7211 square meters) and includes conference space. A hot tub, a 24-hour fitness center, and a sauna are also featured at the luxury Hotel Chinzanso Tokyo. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
Miyuki - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.
IL Teatro - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
Kinsui - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
The Bistro - This bistro specializes in Fusion cuisine and serves lunch and dinner. Open daily.
Mokushundo - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per night)
  • Valet parking on site (JPY 2,000 per night)
  • Limited on-site valet and self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: JPY 6,095 for adults and JPY 2,645 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • IL Teatro
  • Kinsui
  • Miyuki
  • Mokushundo
  • The Bistro

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Hot spring
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 39 meeting rooms
  • 77,619 square feet of conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot spring
  • Hot springs open from 8:00 AM - 6:00 PM
  • Hot springs water temperature - 40 ºC
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Public indoor bath (no minerals)
  • Spa open daily

Accessibility

  • No lift

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1991
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Breakfast is not included in the breakfast rates for children ages 0-12 years, and can be requested onsite for the listed child breakfast fee.

Fees apply to access the spa area (pool, hot spring, and fitness facility) unless guests are booked in a Spa Access room category.

Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • Pets: JPY 11385 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 12650.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 6095 for adults and JPY 2645 for children
  • Self parking fee: JPY 1000.00 per night
  • Valet parking fee: JPY 2000.00 per night
  • Pet fee: JPY 11385 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 12650.0 per day
  • Facilities fee: JPY 5500 per person, per day and includes use of: sauna; hot tub; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Hot springs access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chinzanso

Chinzanso Hotel

Chinzanso Hotel Tokyo

Chinzanso Tokyo

Chinzanso Tokyo Hotel

Hotel Chinzanso

Hotel Chinzanso Tokyo

Tokyo Chinzanso

4 Seasons Hotel Tokyo At Chinzan-So

Bunkyo Four Seasons

Four Seasons Bunkyo

Four Seasons Hotel Bunkyo

Hotel Chinzanso Tokyo Japan

Four Seasons Tokyo

Hotel Chinzanso Tokyo Hotel

Hotel Chinzanso Tokyo Tokyo

Hotel Chinzanso Tokyo Hotel Tokyo

Hotel Chinzanso Tokyo Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 977 out of 1114 reviews
Rating 8 - Good. 100 out of 1114 reviews
Rating 6 - Okay. 19 out of 1114 reviews
Rating 4 - Poor. 8 out of 1114 reviews
Rating 2 - Terrible. 10 out of 1114 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
PLace is amazing. Great value, nice location. 1.2km from train.
Stayed 2 nights in Feb 2026

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
Everything about the hotel is wonderful- spacious rooms, wonderful amenities, restaurants, exemplary staff. We utilized the spa and gym. What a wonderful experience!
Stayed 7 nights in Oct 2025

10/10 Excellent

kyle

Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed our stay here, stayed 4 nights in a garden facing room. Was so beautiful at night to watch the sea of clouds. Staff were all really friendly and helpful, including cafe/bar and front door staff. Enjoyed turn down service, the chocolates were a hit for our 8year old. The room style is older, but quite updated. Stayed here purely due to watching the anime Sangetsu no Rion (March comes in like a lion) The banquet hall and massive chandelier was exactly as I'd imagined. Hotel is a little out of the way, but a bus 白61 stops just across the road and even travels to Shinjuku so it was quite easy to get around. Under 10mins walk along the river to Edobashi station, with lots of access to other stations. Not to mention, they always have a line of taxis which was a lot more convenient for us especially in winter. Amenities were great, nothing lacking. There was also a tablet in the bathroom, this was great while I was doing my hair haha We enjoyed hightea at le Jardin, the moomin tea was beautiful. They catered to my allergies and even set out a birthday plaque on my tower.
Stayed 4 nights in Jan 2026

10/10 Excellent

JAIME

Liked: Cleanliness, staff & service, amenities
Amazing hotel. The personnel were always at hand to help. The garden is magical and we were upgraded to a room with view of the garden
Stayed 4 nights in Feb 2026

10/10 Excellent

Stephanie

Stayed 3 nights in Nov 2025

10/10 Excellent

Chee-Hyung

Travelled with family
Liked: Cleanliness, staff & service, amenities
I very much enjoyed our stay at the hotel as they provided a lot of baby necessities. Baby crib, chair, bottle, bottle cleaner, even baby slippers and toiletries. The housekeeping was beyond expectation and the in-room dining was quick and delicious. We also got free self-parking from Expedia which was a boon. Overall, recommended for families with infants but make sure to arrange transportation beforehand as it's not so close from subway.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jason

Stayed 2 nights in Jan 2026

10/10 Excellent

Nicholas, Washington

Liked: Cleanliness, amenities, property conditions & facilities
An impressive and elegant hotel with a wide range of services and amenities that are hard to find nowadays. Make sure to select a room on the "garden" side - you won't be disappointed.
Stayed 2 nights in Jan 2026

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel Chinzanso is now the only place we will stay in Tokyo. They took such good care of us and the gardens are so beautiful that we can’t imagine staying anywhere else. We also think it is a very good value when you account for all of the amenities. We knew that Hotel Chinzanso had a private garden for guests but we had no idea how beautiful and unique it is. The actual name for the garden is “Forest Aurora and Sea of Clouds”. The “sea of clouds” effect is created by generating a mist that covers the streams and pools. At night they add a tasteful laser show and a gong to enhance the experience. It is magical. The garden has a koi pond that is home to dozens of beautiful fish. There is also a tranquil waterfall and water wheel. There are also statues of deities lining many of the paths. On top of the hill resides a classic pagoda with a shrine inside. We spent hours exploring the grounds during our stay. It was very peaceful and relaxing. Our suite was a “superior room garden view”. Definitely get the garden view. It was surprisingly spacious. Lots of classy amenities like electric curtains. It had a very executive feel to it. First rate!
King size bed.
Dressing room.
Pagoda in the garden.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. The staff was amazing. The whole property was clean and provided a wonderful experience. Thank you.
Stayed 2 nights in Dec 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay!
Stayed 1 night in Jan 2026

6/10 Okay

Takahiro

Stayed 1 night in Jan 2026

10/10 Excellent

Lary

Travelled with family
Liked: Cleanliness, property conditions & facilities
Attention to details, everything so clean , stafff warm and welcoming The spa and Onsen clean, quiet and peaceful. The room was spotless with beautiful views of the gardens. The gardens and pagoda so beautiful. Although upon reservation there was mention concerning construction and noise there was none to be found. This a top notch hotel
Stayed 3 nights in Jan 2026

10/10 Excellent

DEOKHWAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 4 nights in Dec 2025

10/10 Excellent

Shane, San Mateo

Stayed 3 nights in Dec 2025

10/10 Excellent

Seong-baek

Liked: Cleanliness, staff & service, amenities
완벽한 서비스 한국사람이라 바닥난방이 안되는건 아쉽지만 그것을 초월할 정도의 서비스입니다 정원 산책 정원 전망도 훌륭합니다
Stayed 1 night in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, amenities
Outstanding hotel. Beautiful traditional rooms, gorgeous gardens, clean Highly recommend
Stayed 2 nights in Nov 2025

6/10 Okay

Timothy

Stayed 1 night in Jan 2026

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was fantastic.
Stayed 3 nights in Dec 2025

10/10 Excellent

Elon

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Clean and spacious room. Great concierge service team that made great last minute reservations in the busiest Japanese year end season when everyone dine out at restaurants. Lovely and best Japanese garden! All restaurants onsite take advantage of garden views/waterfalls. Spa/swimming pool very nice.
Stayed 6 nights in Dec 2025

10/10 Excellent

bastiaan

Travelled with family
Liked: Cleanliness, staff & service, amenities
beautiful hotel & garden
Stayed 4 nights in Dec 2025

10/10 Excellent

Hui Ying

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic view from the room
Stayed 2 nights in Dec 2025

10/10 Excellent

Mireyda

Stayed 6 nights in Dec 2025

10/10 Excellent

Akira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

ADRIAN

Travelled with family
Liked: Amenities
Great hotel, amazing garden, awesome dining options and service. Spacious rooms, comfortable King size bed. Second stay here, will be back next time we're in Tokyo.
Stayed 4 nights in Dec 2025