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Hotel Grand City

3.0 star property

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Photo gallery for Hotel Grand City

Two single beds with matching headboards and a large window with curtains.
Welcome to our hotel lobby, featuring a central reception area, buffet, and clean design.
Welcome to our hotel, where guests can enjoy a tranquil atmosphere surrounded by lush greenery and potted plants.
Corridors lead to individually numbered rooms and offices.
Hotel Grand City's sleek exterior features a prominent vertical light strip and a large illuminated entrance sign.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
1-30-7 Higashi-ikebukuro, Toshima-ku, Tokyo, Tokyo-to, 170-0013
  • Sunshine City Shopping Mall
    ‪3 min walk‬
  • Waseda University
    ‪3 min drive‬
  • Tokyo Dome
    ‪6 min drive‬
  • Tokyo (HND-Haneda)
    ‪22 min drive‬

Room options

View all photos for Triple Room, Non Smoking

Two single beds with matching headboards and a large window with curtains.

Triple Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 21 sq m
  • Sleeps 6
  • 3 Twin Beds

View all photos for Single Room, 1 Single Bed, Non Smoking

Enjoy a comfortable stay in this well-appointed room featuring a flat-screen TV, telephone, and a neatly made bed.

Single Room, 1 Single Bed, Non Smoking

8.6 out of 10
Excellent
(27 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Double Room, Non Smoking

Cozy retreat with a single bed, TV, and desk, perfect for a relaxing stay.

Double Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds, Non Smoking

Two single beds with matching headboards and a wooden desk with chair.

Twin Room, 2 Single Beds, Non Smoking

  • 15 sq m
  • Sleeps 4
  • 2 Twin Beds

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  • Free WiFi
  • Restaurant
  • Breakfast available
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About this property

Hotel Grand City

Hotel with a restaurant, in the vicinity of Tokyo Dome
A restaurant, self parking, and conference space are available at this hotel. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Grand City offers 247 air-conditioned accommodations, which are accessible via exterior corridors and feature bathrobes and slippers. A pillow menu is available. 16-inch LCD televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they enjoy the helpful staff at Hotel Grand City. During your stay, you're just a quick walk from Sunshine City Shopping Mall. A restaurant, dry cleaning service, and a meeting room are available.
  • Free wired Internet
  • Enjoy a bite to eat at the restaurant
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • 6 minutes by car from Tokyo Dome and 8 minutes from Mandarake Complex
There's a restaurant on site. Event space at this hotel measures 517 square feet (48 square meters) and includes conference space. A vending machine, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Hotel Grand City. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

Hotel Grand City has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,500 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 517 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1974
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 16-inch LCD TV with digital channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
A scheduled maintenance will take place on January 12, 2026, 10 AM-5 PM. During this time, this property will be closed and guests will be asked to leave the property. Check-in time begins at 5 PM on this date.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 2500 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Grand City Toshima
Grand City Tokyo
Hotel Grand City
Hotel Grand City Tokyo
Grand City Toshima
Hotel Grand City Tokyo, Japan
Hotel Grand City Tokyo
Hotel Grand City Hotel
Hotel Grand City Tokyo
Hotel Grand City Hotel Tokyo

Hotel Grand City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 366 out of 1004 reviews
Rating 8 - Good. 421 out of 1004 reviews
Rating 6 - Okay. 162 out of 1004 reviews
Rating 4 - Poor. 40 out of 1004 reviews
Rating 2 - Terrible. 15 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time ever going to Japan and everything was easy here. The staff is very kind. Location is a 5-10 minute walk from a major station so it was easy coming and going. lots to do just around the hotel
Stayed 6 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stay. Hotel was very clean and staff friendly and helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Bernice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for shopping in Ikebu, especially Otome Road. The room was just too small for 2 though.
Stayed 6 nights in Mar 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 6 nights in Mar 2025

10/10 Excellent

Beta

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Miho

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i always stay here when i’m in japan. the staff are always friendly and it’s absolutely convenient. ikebukuro has so many trains going through it, so it makes my travel super easy. also, the breakfast here is always fabulous.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient place to stay

Location is good, in city center, lots of shops and resturants around. 5 minutes walk to Ikebukuro station. Staff is nice. Luggage storage is possible on check-in and check-out date. Room is generally clean but quite small for 2 persons and a bit old. You are not able to change the temperature of the air cond. All you can only control is “high mid low” of the wind. In general, not an extraordinary stay but not bad.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay

awesome! this is my go-to hotel in tokyo. i love its convenience and the staff are always super friendly!! 💕
Stayed 3 nights in Jun 2024

6/10 Okay

Shi yun shirley

Travelled with partner, Travelled with group
Liked: Staff & service
the property is really close the heart of all shopping malls, bus terminal and metro stations. the downside of this hotel is the lift, it was cramp and the lift does not have security features. the lift is accessible to anybody or any hotel stayers to access to other storey. The room assigned to us is warm even though AC was open full blust.
Stayed 1 night in Jun 2024

8/10 Good

Wonyoung

Stayed 1 night in May 2024

10/10 Excellent

sung yoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My go-to stay every time I’m in Tokyo

The staff is always extremely friendly and professional. I swear by this hotel and recommend it to all my friends. An easy 10 minute walk from Ikebukuro Station (major hub for transiting with the JR lines/Yurakucho/Marunouchi) and right by Sunshine City (Pokémon Centre) and Otome Road (Kbooks, Book Off, Animate). A must stay for all your otaku needs as a business hotel and a fantastic shopping experience.
Stayed 7 nights in Apr 2024

4/10 Poor

Macbeth

Disliked: Cleanliness, staff & service, property conditions & facilities
I never booked it but deducted my money
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

8/10 Good

Mayce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and very helpful
Stayed 3 nights in Mar 2024

6/10 Okay

MEE LING

Travelled with family
I think the location is good. Closed to the Jr station. Just the room size is too small. Especially the bathroom is not big enough. There is small table in which I can't put my laptop on it.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mayce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very kind, clean hotel. Very convenient location!
Stayed 1 night in Mar 2024

10/10 Excellent

Blerim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy and nice staff
Stayed 7 nights in Nov 2023

10/10 Excellent

Teruyuki

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Wai Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023