Hotel JAL City Haneda Tokyo

3.5 star property

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Photo gallery for Hotel JAL City Haneda Tokyo

Lobby
Breakfast, lunch and dinner served
Exterior
View from room
Breakfast, lunch and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
4-11 Haneda Asahi-cho, Ota-ku, Tokyo, Tokyo-to, 144-0042
  • Anamori Inari Shrine
    ‪3 min walk‬
  • Haneda Airport Garden Shopping Center
    ‪2 min drive‬
  • Tokyo Big Sight
    ‪14 min drive‬
  • Tokyo (HND-Haneda)
    ‪6 min drive‬

Room options

[Prime Floor]Single-Nonsmoking

9.2 out of 10
Wonderful
(13 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

[Prime Floor]Comfort Single-Nonsmoking

8.6 out of 10
Excellent
(30 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

[Prime Floor]Double-Nonsmoking

9.2 out of 10
Wonderful
(12 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

[Prime Floor]Comfort Double-Nonsmoking

8.2 out of 10
Very good
(26 reviews)
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

[Prime Floor]Superior Hollywood Twin-Nonsmoking

8.4 out of 10
Very good
(10 reviews)
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

[Prime Floor]Deluxe Hollywood Twin-Nonsmoking

9.4 out of 10
Exceptional
(11 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

[Prime Floor] Moderate Double-Nonsmoking

9.2 out of 10
Wonderful
(18 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

[Regular Floor]Superior Twin-Nonsmoking

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

[Regular Floor]Double-Nonsmoking

8.4 out of 10
Very good
(21 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

[Regular Floor]Deluxe Twin-Nonsmoking

9.0 out of 10
Wonderful
(7 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

[Regular Floor]Single-Nonsmoking

9.0 out of 10
Wonderful
(50 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

[Advanced Floor]Double-Nonsmoking

10.0 out of 10
Exceptional
(2 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

[Advanced Floor]Comfort Single-Nonsmoking

9.2 out of 10
Wonderful
(58 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

[Advanced Floor]Deluxe Hollywood Twin-Nonsmoking

8.8 out of 10
Excellent
(5 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

[Advanced Floor]Superior Double-Nonsmoking

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

[Advanced Floor]Moderate Double-Nonsmoking

8.0 out of 10
Very good
(4 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About this property

Hotel JAL City Haneda Tokyo

Hotel with a restaurant, near Tokyo Bay
Along with a restaurant, this hotel has self parking and a microwave in a common area. Free WiFi in public areas and free airport pick-up are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel JAL City Haneda Tokyo offers 308 air-conditioned accommodations with coffee/tea makers and slippers. 26-inch flat-screen televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

This Tokyo hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Hotel JAL City Haneda Tokyo's great location gets high marks from our customers. During your stay, you'll be within walking distance of Tokyo Bay. You'll find features like free WiFi in public areas and free airport pick-up service, plus a restaurant.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and laundry facilities
  • Guests have great things to say about the helpful staff and the location
  • Just a 1-minute drive from Tokyo Bay and 13 minutes from Tokyo Big Sight
  • Free airport pick-up shuttle service
There's a restaurant on site. Public spaces have free WiFi and wired Internet. A shuttle from the airport to the hotel is free at scheduled times. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Hotel JAL City Haneda Tokyo. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 5:00 AM to 10 AM.
Cafe&Dining HARUHORO - This restaurant serves breakfast, lunch, and dinner.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free airport pick-up shuttle from 4:30 PM to 12:30 AM at scheduled times
  • Onsite parking available only on request
  • Parking on site (JPY 1,500 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 5:00 AM to 10 AM for a fee: JPY 2,310 for adults and JPY 1,650 for children
  • A restaurant

Restaurants on site

  • Cafe&Dining HARUHORO

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must be age 20 to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2310 for adults and JPY 1650 for children
  • Self parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Jal
Hotel Jal City
Hotel Jal City Haneda Tokyo
Jal City
Jal City Haneda Tokyo
Jal Hotel
Hotel JAL City Haneda Tokyo Japan
Jal City Haneda Tokyo Hotel
Hotel Jal City Haneda
Jal City Haneda

Hotel JAL City Haneda Tokyo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1143 out of 1862 reviews
Rating 8 - Good. 504 out of 1862 reviews
Rating 6 - Okay. 148 out of 1862 reviews
Rating 4 - Poor. 37 out of 1862 reviews
Rating 2 - Terrible. 30 out of 1862 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Filemon James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly and helpful front office staff.
Stayed 3 nights in May 2025

6/10 Okay

Kai Kei

Travelled with partner
Liked: Staff & service
The design and decoration of the room is fine, but dust can be found in the room's various locations, such as cabinets top, wall decorations, light switches... Parking is also not convenient as you need to access the parking lot machine every time you drive out your car even though a day parking fee is already paid at first. The restaurant for breakfast really needs a full refurbish as stains are found on the sofa bench, wall.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ashish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2025

10/10 Excellent

Sean

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Kotaro

Stayed 1 night in May 2025

10/10 Excellent

Larissa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for our first 2 nights in Japan. Im so happy we did because it was a perfect beginning for our trip. The staff was helpful and spoke some english, which was very nice and comforting.
Stayed 2 nights in May 2025

2/10 Terrible

German, Sunrise

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They did not spoke English, Spanish, Portuguese or Italian. The over charge me for late check out after I asked for in the morning and the said yes. Then charge 4000 yen because they said they did not honored Expedia ranks.
Stayed 1 night in Apr 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Phra Thawee, Stanton

Liked: Cleanliness, amenities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Sergio, El Monte

10/10 Excellent

Sergio, El Monte

Liked: Staff & service, property conditions & facilities
Our group stayed at Hotel JAL city Haneda for two nights on our trip from Sapporo. We had a good stay. It offer free shuttle to Haneda airport on a scheduled bus service. Pickup service from the airport is only available after 4pm so we have to get our own ride going to the hotel when we arrived at 10:30am. The shuttle bus driver who drove us to the airport was very hard working. There were around 30-40 hotel guest, so he has to load/ unload 40-50 kuggages on his own without expecting any tip from the guest. unlike those in the state.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The process of checking in and out was very easy and the shuttle to the airport was on time and easy.
Stayed 1 night in Apr 2025

8/10 Good

Sumire

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Calista, Henderson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo Japan Trip was Top Notch!

The staff were extremely friendly and accommodating to a non japanese speaker. Location of the hotel was right next to the primary train station I used. The breakfast was always yummy and filling for the adventures. Room cleaning service did a bang up job of ensuring my room was clean and my belongings were untouched. 10/10 experience!
Stayed 14 nights in Apr 2025

8/10 Good

Julie

Stayed 1 night in Apr 2025

10/10 Excellent

Josue

Stayed 1 night in Apr 2025

10/10 Excellent

Johanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very close to the airport and had an excellent shuttle bus service to the airport. It was also very close to a train service which connected with other lines to give easy access to other parts of Tokyo. The room was lovely and clean and comfortable
Stayed 1 night in Apr 2025

2/10 Terrible

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would come back again!

Small room like mostly hotel rooms Japan, but comfortably clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Fulanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great
Stayed 1 night in Apr 2025

10/10 Excellent

Chandrakant

Travelled with family
Good location
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Clean and comfortable room Easy to find mini market and rent car shop in front of hotel.
Stayed 1 night in Apr 2025