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Hotel JAL City Haneda Tokyo

3.5 star property

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Photo gallery for Hotel JAL City Haneda Tokyo

Lobby
Exterior
Lift
Breakfast, lunch and dinner served
[Advanced Floor]Deluxe Hollywood Twin-Nonsmoking

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
4-11 Haneda Asahi-cho, Ota-ku, Tokyo, Tokyo-to, 144-0042
  • Place, Anamori Inari Shrine
    ‪3 min walk‬
  • Place, Haneda Innovation City
    ‪7 min walk‬
  • Place, Haneda Airport Garden Shopping Center
    ‪12 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪17 min drive‬

Room options

View all photos for Regular Floor Superior Twin Room

Desk, blackout curtains, iron/ironing board, free WiFi

Regular Floor Superior Twin Room

  • Sleeps 2

View all photos for Regular Floor Comfort Single Room

Desk, blackout curtains, iron/ironing board, free WiFi

Regular Floor Comfort Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1

View all photos for Regular Floor Deluxe Twin Room

Desk, blackout curtains, iron/ironing board, free WiFi

Regular Floor Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Regular Floor Double Room

Desk, blackout curtains, iron/ironing board, free WiFi

Regular Floor Double Room

  • Sleeps 2

View all photos for [Prime Floor]Comfort Single-Nonsmoking

[Prime Floor]Comfort Single-Nonsmoking

[Prime Floor]Comfort Single-Nonsmoking

8.8 out of 10
Excellent
(51 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

View all photos for [Prime Floor]Single-Nonsmoking

[Prime Floor]Single-Nonsmoking

[Prime Floor]Single-Nonsmoking

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for [Prime Floor]Comfort Double-Nonsmoking

[Prime Floor]Comfort Double-Nonsmoking

[Prime Floor]Comfort Double-Nonsmoking

8.4 out of 10
Very good
(41 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Prime Floor]Double-Nonsmoking

[Prime Floor]Double-Nonsmoking

[Prime Floor]Double-Nonsmoking

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Prime Floor] Moderate Double-Nonsmoking

[Prime Floor] Moderate Double-Nonsmoking

[Prime Floor] Moderate Double-Nonsmoking

9.2 out of 10
Wonderful
(25 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Prime Floor]Superior Hollywood Twin-Nonsmoking

[Prime Floor]Superior Hollywood Twin-Nonsmoking

[Prime Floor]Superior Hollywood Twin-Nonsmoking

8.4 out of 10
Very good
(16 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for [Prime Floor]Deluxe Hollywood Twin-Nonsmoking

[Prime Floor]Deluxe Hollywood Twin-Nonsmoking

[Prime Floor]Deluxe Hollywood Twin-Nonsmoking

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for [Regular Floor]Single-Nonsmoking

[Regular Floor]Single-Nonsmoking

[Regular Floor]Single-Nonsmoking

9.0 out of 10
Wonderful
(69 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for [Regular Floor]Double-Nonsmoking

[Regular Floor]Double-Nonsmoking

[Regular Floor]Double-Nonsmoking

8.4 out of 10
Very good
(34 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Regular Floor]Superior Twin-Nonsmoking

[Regular Floor]Superior Twin-Nonsmoking

[Regular Floor]Superior Twin-Nonsmoking

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for [Regular Floor]Deluxe Twin-Nonsmoking

[Regular Floor]Deluxe Twin-Nonsmoking

[Regular Floor]Deluxe Twin-Nonsmoking

9.0 out of 10
Wonderful
(11 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for [Advanced Floor]Comfort Single-Nonsmoking

[Advanced Floor]Comfort Single-Nonsmoking

[Advanced Floor]Comfort Single-Nonsmoking

9.2 out of 10
Wonderful
(78 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for [Advanced Floor]Double-Nonsmoking

[Advanced Floor]Double-Nonsmoking

[Advanced Floor]Double-Nonsmoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Advanced Floor]Moderate Double-Nonsmoking

[Advanced Floor]Moderate Double-Nonsmoking

[Advanced Floor]Moderate Double-Nonsmoking

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Advanced Floor]Superior Double-Nonsmoking

[Advanced Floor]Superior Double-Nonsmoking

[Advanced Floor]Superior Double-Nonsmoking

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Advanced Floor]Deluxe Hollywood Twin-Nonsmoking

[Advanced Floor]Deluxe Hollywood Twin-Nonsmoking

[Advanced Floor]Deluxe Hollywood Twin-Nonsmoking

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Advanced Floor Comfort Single Room

Desk, blackout curtains, iron/ironing board, free WiFi

Advanced Floor Comfort Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1

View all photos for Advanced Floor Deluxe Twin Hollywood

Desk, blackout curtains, iron/ironing board, free WiFi

Advanced Floor Deluxe Twin Hollywood

  • Sleeps 2

View all photos for Advanced Floor Superior Double Room

Desk, blackout curtains, iron/ironing board, free WiFi

Advanced Floor Superior Double Room

  • Sleeps 2

View all photos for Prime Floor Comfort Single Room

Desk, blackout curtains, iron/ironing board, free WiFi

Prime Floor Comfort Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1

View all photos for Prime Floor Single Room

Desk, blackout curtains, iron/ironing board, free WiFi

Prime Floor Single Room

  • Sleeps 1

View all photos for Prime Floor Deluxe Twin Hollywood Room

Desk, blackout curtains, iron/ironing board, free WiFi

Prime Floor Deluxe Twin Hollywood Room

  • Sleeps 2

View all photos for Advanced Floor Moderate Double Room

Desk, blackout curtains, iron/ironing board, free WiFi

Advanced Floor Moderate Double Room

  • Sleeps 2

View all photos for Prime Floor Superior Twin Hollywood Room

Desk, blackout curtains, iron/ironing board, free WiFi

Prime Floor Superior Twin Hollywood Room

  • Sleeps 2

View all photos for Advanced Floor Double Room

Desk, blackout curtains, iron/ironing board, free WiFi

Advanced Floor Double Room

  • Sleeps 2

View all photos for Prime Floor Moderate Double Room

Desk, blackout curtains, iron/ironing board, free WiFi

Prime Floor Moderate Double Room

  • Sleeps 2

View all photos for Prime Floor Double Room

Desk, blackout curtains, iron/ironing board, free WiFi

Prime Floor Double Room

  • Sleeps 2

View all photos for Prime Floor Comfort Double Room

Desk, blackout curtains, iron/ironing board, free WiFi

Prime Floor Comfort Double Room

  • Sleeps 2

View all photos for Standard Twin Room-Non-Smoking

Lobby

Standard Twin Room-Non-Smoking

  • Sleeps 2

View all photos for Deluxe Twin Room-Non-Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room-Non-Smoking

  • Sleeps 2

View all photos for Run Of House

Desk, blackout curtains, iron/ironing board, free WiFi

Run Of House

  • Sleeps 2

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About this property

Hotel JAL City Haneda Tokyo

Along with a restaurant, this hotel has self parking and a microwave in a common area. Free WiFi in public areas and free airport pick-up are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel JAL City Haneda Tokyo offers 308 air-conditioned accommodations with coffee/tea makers and slippers. 26-inch flat-screen televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

This Tokyo hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Hotel JAL City Haneda Tokyo's great location gets high marks from our customers. During your stay, you'll be within walking distance of Tokyo Bay. You'll find features like free WiFi in public areas and free airport pick-up service, plus a restaurant.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and laundry facilities
  • Guests have great things to say about the location and the helpful staff
  • Just a 1-minute drive from Tokyo Bay and 13 minutes from Tokyo Big Sight
  • Free airport pick-up shuttle service
There's a restaurant on site. Public spaces have free WiFi and wired Internet. A shuttle from the airport to the hotel is free at scheduled times. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Hotel JAL City Haneda Tokyo. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 5:00 AM to 10 AM.
Cafe＆Dining HARUHORO - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free airport pick-up shuttle from 4:30 PM to 12:30 AM at scheduled times
  • Onsite parking available only on request
  • Parking on site (JPY 1,500 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 5:00 AM to 10 AM for a fee: JPY 2,310 for adults and JPY 1,650 for children
  • A restaurant

Restaurants on site

  • Cafe＆Dining HARUHORO

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must be age 20 to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2310 for adults and JPY 1650 for children
  • Self parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Jal
Hotel Jal City
Hotel Jal City Haneda Tokyo
Jal City
Jal City Haneda Tokyo
Jal Hotel
Hotel JAL City Haneda Tokyo Japan
Jal City Haneda Tokyo Hotel
Hotel Jal City Haneda
Jal City Haneda

Hotel JAL City Haneda Tokyo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1514 out of 2472 reviews
Rating 8 - Good. 687 out of 2472 reviews
Rating 6 - Okay. 186 out of 2472 reviews
Rating 4 - Poor. 53 out of 2472 reviews
Rating 2 - Terrible. 32 out of 2472 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

kotagal, cincinnati

Liked: Cleanliness, amenities, property conditions & facilities
Clean room good welcome with English speaking staff. Really good breakfast
Stayed 1 night in Feb 2026

8/10 Good

TATSUYA

Stayed 1 night in Jan 2026

10/10 Excellent

Jose Antonio

Liked: Cleanliness, property conditions & facilities
Very close to haneda airport and the Front desk personnel amazing
Stayed 1 night in Feb 2026

6/10 Okay

Keiko

Stayed 1 night in Jan 2026

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, amenities
Very clean room, nice amenities and airport shuttle was very convenient. Staff were very pleasant.
Stayed 1 night in Jan 2026

10/10 Excellent

Samir, Menlo Park

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice small hotel near the airport. But the shuttle from and to the airport only runs in the evening. There is no shuttle in the morning, you have to take a taxi or train. This is not clear from their website.
Stayed 1 night in Jan 2026

10/10 Excellent

Clifford

Decent sized rooms, with one of the most comfortable beds I've slept on in Tokyo, and a TV that has The Netflix app. Convenient location near the airport for those quick 1 night layovers. Kobini and good local restaurants all within walking distance. Helpful staff and easy check in process. Free shuttle to HND from 0400-1110. Would definitely recommend to stay again.
Stayed 1 night in Jan 2026

8/10 Good

Ayako

Stayed 1 night in Dec 2025

10/10 Excellent

OSAMU

Stayed 1 night in Jan 2026

10/10 Excellent

EIZEN

Stayed 1 night in Jan 2026

8/10 Good

Kohei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, excellent. We did have one complaint about the room. The bathroom was a bit smelly. I think the shower curtain may not have been cleaned.
Stayed 4 nights in Dec 2025

6/10 Okay

KIYOKO

Stayed 1 night in Jan 2026

10/10 Excellent

Louis

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff. Held luggage prior to check-in time and after checkout time.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kenji

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. Very convenient location.
Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had a lot of variety and good for a taste of Japan.
Stayed 1 night in Jan 2026

10/10 Excellent

Tae Jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2026

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
The staff were super nice and great, I was able to check in a little early into my room. They also help me get a taxi to Haneda airport and I was able to relax before flying out. 10/10 will book them again, super convenient to be right next to the airport, 10min taxi or 15min train to terminal 2.
Stayed 1 night in Jan 2026

8/10 Good

YOSHIYUKI

Stayed 1 night in Jan 2026

10/10 Excellent

Dylan

JAL City worked great for a quick stay when we had an overnight layover at Haneda. Free shuttles, nice staff, and clean modern.
Stayed 1 night in Jan 2026

10/10 Excellent

Emi

Stayed 1 night in Jan 2026

10/10 Excellent

Joon Suk

Stayed 1 night in Jan 2026

4/10 Poor

Jose Edwin Rosales

Disliked: Cleanliness, property conditions & facilities
The hotel's value for stay shows how dated the building and rooms are. My room's heater was not even working at all, and there is mold in the bathroom. So at night, I was cold most of the time, and the blanket didn't cover as much. I don't want to give a 2 out of 5 since this hotel just didn't match the other hotels I was in prior in my trip.
Stayed 4 nights in Jan 2026

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very diversified menu breakfast with very quick response from staff. Room was perfect as I was single and enough on my stay. hotel staffs very quick reactive and shuttle bus as always sharp “on time”, in one word very pleasant as always and back again for sure, domo Ariosto!
Stayed 3 nights in Jan 2026

8/10 Good

JUNPENG, MADISON

Stayed 1 night in Dec 2025

8/10 Good

Bing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean; however, the sound insulation was poor. I could hear street noise as well as neighbors coming in and out. I was not provided with any information about breakfast, so I am unable to rate it.
Stayed 1 night in Jan 2026