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Hotel JAL City Tokyo Toyosu

4.0 star property

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Photo gallery for Hotel JAL City Tokyo Toyosu

[Upper Floor] Moderate Queen Plus Room - Non-Smoking
Restaurant
Restaurant
Exterior
In-room safe, blackout curtains, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View in a map
6-4-20 Toyosu, Koto-ku, Tokyo, Tokyo, 135-0061
  • Place, teamLab Planets TOKYO
    ‪5 min walk‬
  • Place, Toyosu PIT
    ‪6 min walk‬
  • Place, Toyosu Market
    ‪8 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪31 min drive‬

Room options

View all photos for [Regular Floor] Deluxe Twin Room for 3 People - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Regular Floor] Deluxe Twin Room for 3 People - Non-Smoking

8.0 out of 10
Very good
(12 reviews)
  • City view
  • Sleeps 6
  • 3 Large Twin Beds

View all photos for [Upper Floor] Deluxe Twin Plus Room for 3 People - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Upper Floor] Deluxe Twin Plus Room for 3 People - Non-Smoking

  • City view
  • Sleeps 6
  • 3 Large Twin Beds

View all photos for [Regular Floor] Deluxe Twin Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Regular Floor] Deluxe Twin Room - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [Upper Floor] Deluxe Twin Plus Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Upper Floor] Deluxe Twin Plus Room - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [Regular Floor] Moderate Queen Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Regular Floor] Moderate Queen Room - Non-Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for [Upper Floor] Moderate Queen Plus Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Upper Floor] Moderate Queen Plus Room - Non-Smoking

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Regular Floor] Moderate Twin Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Regular Floor] Moderate Twin Room - Non-Smoking

9.4 out of 10
Exceptional
(21 reviews)
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [Upper Floor] Moderate Twin Plus Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Upper Floor] Moderate Twin Plus Room - Non-Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Regular Floor] Superior Queen Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Regular Floor] Superior Queen Room - Non-Smoking

9.2 out of 10
Wonderful
(14 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Upper Floor] Superior Queen Plus Room - Non-Smoking

[Upper Floor] Superior Queen Plus Room - Non-Smoking

[Upper Floor] Superior Queen Plus Room - Non-Smoking

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Regular Floor] Superior Twin Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Regular Floor] Superior Twin Room - Non-Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 27 sq m
  • River view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [Upper Floor] Superior Twin Plus Room - Non-Smoking

[Upper Floor] Superior Twin Plus Room - Non-Smoking

[Upper Floor] Superior Twin Plus Room - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Run of House[4PM Check in - 10AM Check out] (Single Use), Non Smoking (Assign at Check-in)

In-room safe, blackout curtains, free WiFi, bed sheets

Run of House[4PM Check in - 10AM Check out] (Single Use), Non Smoking (Assign at Check-in)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Run of House[4PM Check in - 10AM Check out] (2 People Use), Non Smoking (Assign at Check-in)

In-room safe, blackout curtains, free WiFi, bed sheets

Run of House[4PM Check in - 10AM Check out] (2 People Use), Non Smoking (Assign at Check-in)

  • Sleeps 2
  • 1 Twin Sofa Bed

View all photos for Moderate Queen Room, No Room Cleaning, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Moderate Queen Room, No Room Cleaning, Non Smoking

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Connecting Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Connecting Room - Non-Smoking

  • 24 sq m
  • Sleeps 6
  • 2 Large Twin Beds

View all photos for [Upper Floor] Connecting Plus Room - Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

[Upper Floor] Connecting Plus Room - Non-Smoking

  • 24 sq m
  • Sleeps 6
  • 2 Large Twin Beds

View all photos for Run of House, No Room cleaning, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Run of House, No Room cleaning, Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Moderate Twin Room, No Room cleaning, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Moderate Twin Room, No Room cleaning, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 2 Large Twin Beds

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About this property

Hotel JAL City Tokyo Toyosu

Hotel connected to a rail/subway station in Tokyo with a restaurant
A restaurant, self parking, and a microwave in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and express check-in are onsite. Change of towels is available on request.
Hotel JAL City Tokyo Toyosu offers 330 air-conditioned accommodations with safes and complimentary bottled water. 43-inch LCD televisions come with digital channels, pay movies, and Netflix.

Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and change of towels can be requested.

Our customers tell us they can't get enough of the helpful staff at Hotel JAL City Tokyo Toyosu. During your stay, you'll be connected to a rail/subway station, and just a quick walk from teamLab Planets TOKYO. Free WiFi in public areas, a restaurant, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the buffet restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, convenience store, and a multilingual staff
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute walk from teamLab Planets TOKYO and 5 minutes by foot from Toyosu PIT
There's a restaurant on site. Public spaces have free WiFi. Hotel JAL City Tokyo Toyosu also features multilingual staff, dry cleaning/laundry services, and a convenience store. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Tokyo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
汐待茶寮 - Onsite buffet restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (JPY 1,500 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 2,400 for adults and JPY 1,200 for children
  • A restaurant

Restaurants on site

  • 汐待茶寮

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in hallways
  • Lever door handles
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 17 floors
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Heating
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2400 for adults and JPY 1200 for children
  • Covered self parking fee: JPY 1500 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Reviews

Hotel JAL City Tokyo Toyosu Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 579 out of 889 reviews
Rating 8 - Good. 231 out of 889 reviews
Rating 6 - Okay. 41 out of 889 reviews
Rating 4 - Poor. 26 out of 889 reviews
Rating 2 - Terrible. 12 out of 889 reviews

Reviews

10/10 Excellent

Hien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the fish auction
Stayed 2 nights in Sep 2025

4/10 Poor

Hiromi

Business traveller
Disliked: Cleanliness, room comfort

Smelly room

The room smelled like Mildew and sweat and I asked them to do something about it… nothing changed. It was uncomfortable sleeping in that stinky environment
Stayed 9 nights in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff

Wonderful hotel and very kind staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

CHINGI

Stayed 4 nights in Sep 2025

2/10 Terrible

Feliza Valorie

Business traveller
Disliked: Staff & service
Front desk is not being helpful! she even showed how irritating she was when i was trying to extend my stay, so instead of extending, i transfer to another hotel even begore my reservation date ended
Stayed 2 nights in Aug 2025

10/10 Excellent

shun

Stayed 2 nights in Aug 2025

10/10 Excellent

Damiano

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Tomoyoshi

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

hong wen

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed more than once and the second time was even better than before. Great location and service
Stayed 4 nights in Jul 2025

10/10 Excellent

Ana

Travelled with family
Liked: Amenities, property conditions & facilities
Great hotel, good location
Stayed 2 nights in Jul 2025

10/10 Excellent

Yoshinobu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Wyatt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Nisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Ken

Stayed 1 night in Jul 2025

10/10 Excellent

Hiroaki

Stayed 2 nights in Jul 2025

10/10 Excellent

Yusuf Jovon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Kenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying at JAL city Tokyo
Stayed 5 nights in Jul 2025

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, in and around the hotel. Also, the hotel was quiet overall and staff were very friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lixia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Renee

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the hotel and its location. Not in busy areas which gives quietness, and beautiful place to walk
Stayed 5 nights in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Yurikamome train station is nearby, is convenient to get to Tokyo center and offers spectacular views
Stayed 3 nights in Jun 2025