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Hotel Livemax Shinjuku East

2.5 star property

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Photo gallery for Hotel Livemax Shinjuku East

Front of property
Hallway
Vending machine
Desk, laptop workspace, blackout curtains, iron/ironing board
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
6-27-49 Shinjuku, Tokyo, Tokyo, 160-0022
  • Place, Samurai Museum
    ‪7 min walk‬
  • Place, Isetan Department Store Shinjuku
    ‪11 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪36 min drive‬

Room options

View all photos for Single Room, Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Single Room, Smoking

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Single Room, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Single Room, Non Smoking

7.4 out of 10
Good
(25 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Twin Room, Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Twin Room, Smoking

7.0 out of 10
Good
(2 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Twin Room, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Twin Room, Non Smoking

  • 18 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Single Room, Non Smoking (Dog Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Single Room, Non Smoking (Dog Friendly)

  • 11 sq m
  • Sleeps 3
  • 1 Large Single Bed

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About this property

Hotel Livemax Shinjuku East

Hotel in Tokyo, near Shinjuku Gyoen National Garden
Laundry facilities, a 24-hour front desk, and a TV in a common area are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a front-desk safe and a vending machine.
Hotel Livemax Shinjuku East offers 82 accommodations with slippers and hair dryers. Flat-screen televisions come with pay movies. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones.

Our customers tell us they enjoy the overall property condition at Hotel Livemax Shinjuku East. During your stay, you're just a quick walk from Samurai Museum. Enjoy features like free WiFi in public areas, plus a roundtrip airport shuttle and laundry facilities. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Just a 5-minute drive from Tokyo Imperial Palace and a few minutes from Shinjuku Gyoen National Garden
  • Airport shuttle service available
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Hotel Livemax Shinjuku East, you'll find a vending machine, laundry facilities, and a front-desk safe. WiFi is free in public spaces. Hotel Livemax Shinjuku East also features a television in a common area and an elevator.

This Tokyo hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: JPY 2000 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: JPY 2000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Livemax Shinjuku East Tokyo
Hotel Livemax Shinjuku East Hotel
Hotel Livemax Shinjuku East Tokyo
Hotel Livemax Shinjuku East Hotel Tokyo

Hotel Livemax Shinjuku East Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 93 out of 311 reviews
Rating 8 - Good. 90 out of 311 reviews
Rating 6 - Okay. 67 out of 311 reviews
Rating 4 - Poor. 35 out of 311 reviews
Rating 2 - Terrible. 26 out of 311 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Aaron

Stayed 5 nights in Nov 2025

4/10 Poor

Michelle

Travelled with family
Disliked: Amenities, property conditions & facilities
It’s a walking distance to a major shopping mall Isetan and so many restaurants.
Stayed 1 night in Nov 2025

8/10 Good

Jasbinder

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel ,
Stayed 9 nights in Oct 2025

6/10 Okay

Bazarsad

Business traveller
Disliked: Property conditions & facilities, room comfort
location not bad calm and shops near subway close
Stayed 3 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday in Tokyo for the first time so mostly out and about and mainly used the room to washup and sleep. Rooms were clean but you can see the extract fan's dust lingering on the wall, nothing too much to worry about. The integrated toilet had a nice bath tub, which after walking 35k steps in a day.... definitely require it to soak my poor little legs! The shampoo and shower gel smells really good too! Used the disposable toothbrush and left it for re-use but housekeeping swapped it out for a fresh one - not complaining! The metro was a quick walk away and if you wanted to walk to Shinjuku, it's a quick walk too! Nearby, there is a nice homey canteen which has great options if you run out of ideas of what to eat (unlikely in Tokyo!) or want to have something simple. Check out time was 1000hrs and had a few hours to spare before going to the airport. Reception kindly held my luggage for me at no charge! Overall, great experience
Stayed 6 nights in Sep 2025

10/10 Excellent

Jordi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Samir

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient
Stayed 1 night in Jun 2025

6/10 Okay

Mike

Liked: Property conditions & facilities
Very inflexible in their policies. You get exactly what you pay for and not a bit more. This is better than some other properties who actually don't even live up to their promise, but on the negative side, trivial requests are not even considered here. Pay sleep and leave and don't bother them otherwise. To be fair, the value is still very good and it is not a 5-star hotel, but some service adjustments would make it great.
Stayed 3 nights in Aug 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

Excellent location. Great staff. Close to transit. Cold A/C! Will book again
Stayed 3 nights in Aug 2025

2/10 Terrible

Lynn, Crestline

Stayed 1 night in Aug 2025

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities
Everything is walkable and convenient.
Stayed 1 night in Jul 2025

8/10 Good

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel, minutes away from two metro lines, 15 minutes walking from the heart of Shinjuku
Stayed 3 nights in Jul 2025

10/10 Excellent

Cang

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly staffs
Stayed 2 nights in Jun 2025

8/10 Good

Pandora

Stayed 3 nights in May 2025

10/10 Excellent

Kalice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 7 nights in Apr 2025

10/10 Excellent

Joseph Marturano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt safe and taken care of. Ibwas comfortable and the room and bath were clean. The only downsides were a broken outlet on the bed and a nearby emergency station that seemed to be real busy through the night.
Stayed 10 nights in Apr 2025

4/10 Poor

Ruth

Travelled with family
Liked: Cleanliness, property conditions & facilities
Located beside the fire station. Windows are not sound proof. Request for extra pillows denied as they don’t have any extras! No luggage storage after check out. No complementary bottles of water.
Stayed 3 nights in Apr 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 6 nights in Apr 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room in a very good area with lots of great places to visit such as pub 305
Stayed 4 nights in Apr 2025

6/10 Okay

Peter

Disliked: Property conditions & facilities
Close to transportation. Room smelled like cigarettes and there were cigarette burns in the bedsheets
Stayed 5 nights in Apr 2025

6/10 Okay

Fabiano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really small rooms. But expected of tokyo
Stayed 4 nights in Mar 2025

10/10 Excellent

Suvathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful when i called regarding my booking since my flight was delayed to the next day. Love how accessible everything is like the convenience store, subway lines and places to shop!
Stayed 7 nights in Mar 2025

2/10 Terrible

Amanda

Disliked: Staff & service, property conditions & facilities
Terrible customer service.
Stayed 8 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool pod/ capsule hotel- 2nd time staying at such a facility- my goodness, with a difference! The pods were much bigger at this place as well as the shower and locker set up, also the lounge area up on the eighth floor with complementary coffee, teas and whatnot was a nice bonus as well as as an amazing view. Good place for the night!
Stayed 2 nights in Mar 2025

10/10 Excellent

Lawrencia

Stayed 3 nights in Feb 2025