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Hotel Livemax Shinjuku East

2.5 star property

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Photo gallery for Hotel Livemax Shinjuku East

A modern hotel building with multiple floors, a prominent sign for LIVEMAX HOTEL & RESORTS, and a visible entrance.
A hotel hallway with carpeted floors, wooden doors, and a ceiling light fixture.
A reception area with a live max pharmacy, a reception desk, a seating area, and a wall with greenery.
A hotel reception area with a vending machine, a coffee station, and a wooden display shelf with brochures.
A hotel room with a bed, a desk, a TV, and an air conditioning unit.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
6-27-49 Shinjuku, Tokyo, Tokyo, 160-0022
  • Place, Isetan Department Store Shinjuku
    ‪11 min walk‬
  • Place, Shinjuku Isetan
    ‪12 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪12 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪44 min drive‬

Room options

View all photos for Single Room, Smoking

A hotel room with a bed, a desk, a TV, and an air conditioning unit.

Single Room, Smoking

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Single Room, Non Smoking

A hotel room with a bed, a desk, a TV, and an air conditioning unit.

Single Room, Non Smoking

7.4 out of 10
Good
(25 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Twin Room, Smoking

A hotel room with two beds, a desk, a chair, an air conditioner, and a window with curtains.

Twin Room, Smoking

7.0 out of 10
Good
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, an air conditioner, and a window with curtains.

Twin Room, Non Smoking

  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Single Room, Non Smoking (Dog Friendly)

A hotel room with a bed, a desk, a TV, and an air conditioning unit.

Single Room, Non Smoking (Dog Friendly)

  • 11 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Non-smoking Twin Room - Semi-double Beds

A hotel room with two beds, a nightstand, and a door.

Non-smoking Twin Room - Semi-double Beds

  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Smoking Twin Room - Semi-double Beds

A hotel room with two beds, a nightstand, and a door.

Smoking Twin Room - Semi-double Beds

  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Non-smoking Single Room With Semi-double Bed

A hotel room with a bed, a desk, a flat-screen TV, and an air conditioning unit.

Non-smoking Single Room With Semi-double Bed

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Hotel Livemax Shinjuku East

Laundry facilities, a 24-hour front desk, and a TV in a common area are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a front-desk safe and a vending machine.
Hotel Livemax Shinjuku East offers 82 accommodations with slippers and hair dryers. Flat-screen televisions come with pay movies. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones.

Our customers tell us they enjoy the overall property condition at Hotel Livemax Shinjuku East. During your stay, you'll be within walking distance of Shinjuku Gyoen National Garden. Enjoy features like free WiFi in public areas, plus a roundtrip airport shuttle and laundry facilities. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Just a 5-minute drive from Tokyo Imperial Palace and a few minutes from Shinjuku Gyoen National Garden
  • Airport shuttle service available
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Hotel Livemax Shinjuku East, you'll find a vending machine, laundry facilities, and a front-desk safe. WiFi is free in public spaces. Hotel Livemax Shinjuku East also features a television in a common area and an elevator.

This Tokyo hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: JPY 2000 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: JPY 2000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Livemax Shinjuku East Tokyo
Hotel Livemax Shinjuku East Hotel
Hotel Livemax Shinjuku East Tokyo
Hotel Livemax Shinjuku East Hotel Tokyo

Hotel Livemax Shinjuku East Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 96 out of 329 reviews
Rating 8 - Good. 95 out of 329 reviews
Rating 6 - Okay. 73 out of 329 reviews
Rating 4 - Poor. 36 out of 329 reviews
Rating 2 - Terrible. 29 out of 329 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Jasbinder

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel ,
Stayed 9 nights in Oct 2025
Verified review

4/10 Poor

Michelle

Disliked: Amenities, property conditions & facilities
It’s a walking distance to a major shopping mall Isetan and so many restaurants.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Burak

Liked: Cleanliness, staff & service
The room was super clean
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Amit

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff. Nice cosy room. Much recommended
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 6 nights in Apr 2025
Verified review

10/10 Excellent

Duke

Liked: Staff & service, amenities, property conditions & facilities
Good and cheap
Stayed 3 nights in Dec 2025
Verified review

2/10 Terrible

Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities
They charge $90 extra for a key card replacement and only provide you one.
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room in a very good area with lots of great places to visit such as pub 305
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Cang

Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly staffs
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Bazarsad

Disliked: Property conditions & facilities, room comfort
location not bad calm and shops near subway close
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities
Everything is walkable and convenient.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Jayden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great for convenient bus and subway stations. 15 minutes from Shinjuku. Plenty of eating and convenience stores around too. Room was clean and had good facilities. The staff, though not required for us as much due to self check in, were very helpful when needing to access laundry facilities. Room was very tight with space for two people above 6ft and two suitcases. Certainly manageable as we were able to get comfortable, but is definitely something to consider if booking here. Otherwise great stay as it was just a room to sleep and store things in for us. Would recommend
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location! lots of things to do, great facilities very clean and comfortable room
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
When I 1st got there the tv wasn’t working properly but when I spoke to the reception they fixed it that day when I was out staff are very helpful and they clean your room everyday as long as you put the sign on the door loved my stay there would defo go back 😁👍
Stayed 8 nights in Dec 2025
Verified review

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel, minutes away from two metro lines, 15 minutes walking from the heart of Shinjuku
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Kalice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 7 nights in Apr 2025
Verified review

6/10 Okay

Hari Vijay

Disliked: Cleanliness, property conditions & facilities
Improve bed quality
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

ALONZO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right across the street from the station, great for is within walking distance. If you need a room just to sleep in is a great budget option.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

Excellent location. Great staff. Close to transit. Cold A/C! Will book again
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were nice
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Subway station and busy Shinjuku, but far enough to be quiet
Stayed 9 nights in Dec 2024
Verified review

6/10 Okay

Odalys

Liked: Amenities
It was pretty basic but still cozy
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Suvathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful when i called regarding my booking since my flight was delayed to the next day. Love how accessible everything is like the convenience store, subway lines and places to shop!
Stayed 7 nights in Mar 2025
Verified review

10/10 Excellent

Joseph Marturano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt safe and taken care of. Ibwas comfortable and the room and bath were clean. The only downsides were a broken outlet on the bed and a nearby emergency station that seemed to be real busy through the night.
Stayed 10 nights in Apr 2025