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Hotel Mystays Haneda

3.0 star property

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Photo gallery for Hotel Mystays Haneda

Property entrance
Library
Down duvets, in-room safe, desk, free WiFi
Daily buffet breakfast (JPY 1800 per person)
Café

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
5-1-13, Haneda, Ota, Tokyo, Tokyo-to, 144-0043
  • Place, Anamori Inari Shrine
    ‪3 min walk‬
  • Place, Haneda Airport Garden Shopping Center
    ‪6 min drive‬
  • Place, Shinagawa Aquarium
    ‪7 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪8 min drive‬

Room options

View all photos for Economy Double Room, Non Smoking

Down duvets, in-room safe, desk, free WiFi

Economy Double Room, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Double Room, Non Smoking

Down duvets, in-room safe, desk, free WiFi

Standard Double Room, Non Smoking

8.2 out of 10
Very good
(60 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Down duvets, in-room safe, desk, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

Down duvets, in-room safe, desk, free WiFi

Standard Twin Room, Non Smoking

9.2 out of 10
Wonderful
(14 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Double Room, Non Smoking (with Kitchenette)

Down duvets, in-room safe, desk, free WiFi

Superior Double Room, Non Smoking (with Kitchenette)

8.4 out of 10
Very good
(16 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Down duvets, in-room safe, desk, free WiFi

Superior Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

Down duvets, in-room safe, desk, free WiFi

Deluxe Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Grand Deluxe Twin, Non Smoking

Down duvets, in-room safe, desk, free WiFi

Grand Deluxe Twin, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking (Hollywood Twin)

Down duvets, in-room safe, desk, free WiFi

Twin Room, Non Smoking (Hollywood Twin)

8.8 out of 10
Excellent
(8 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room, Smoking

Down duvets, in-room safe, desk, free WiFi

Standard Double Room, Smoking

7.4 out of 10
Good
(6 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Accessible Double Non Smoking

Down duvets, in-room safe, desk, free WiFi

Accessible Double Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room, Smoking (Semi Double)

Down duvets, in-room safe, desk, free WiFi

Standard Double Room, Smoking (Semi Double)

  • 18 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Room, Smoking (Queen)

Down duvets, in-room safe, desk, free WiFi

Standard Room, Smoking (Queen)

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, Non Smoking (Queen)

Down duvets, in-room safe, desk, free WiFi

Deluxe Room, Non Smoking (Queen)

7.6 out of 10
Good
(4 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Smoking

Down duvets, in-room safe, desk, free WiFi

Standard Twin Room, Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Smoking (Grand)

Down duvets, in-room safe, desk, free WiFi

Deluxe Twin Room, Smoking (Grand)

  • 37 sq m
  • Sleeps 6
  • 2 Twin Beds

View all photos for Grand Quadruple Room, Non Smoking (Deluxe)

Down duvets, in-room safe, desk, free WiFi

Grand Quadruple Room, Non Smoking (Deluxe)

8.2 out of 10
Very good
(12 reviews)
  • 37 sq m
  • Sleeps 6
  • 4 Twin Beds

View all photos for Grand Quadruple Room, Smoking (Deluxe)

Down duvets, in-room safe, desk, free WiFi

Grand Quadruple Room, Smoking (Deluxe)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 6
  • 4 Twin Beds

View all photos for Accessible Double Room, Non Smoking (No cleaning Service)

Down duvets, in-room safe, desk, free WiFi

Accessible Double Room, Non Smoking (No cleaning Service)

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Queen Room, Non Smoking (No cleaning Service)

Down duvets, in-room safe, desk, free WiFi

Deluxe Queen Room, Non Smoking (No cleaning Service)

  • 29 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Deluxe Twin Room, Non Smoking (No cleaning Service)

Down duvets, in-room safe, desk, free WiFi

Deluxe Twin Room, Non Smoking (No cleaning Service)

  • 29 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Grand Deluxe Quadruple Non Smoking (Eco Plan - No Cleaning Service)

Down duvets, in-room safe, desk, free WiFi

Grand Deluxe Quadruple Non Smoking (Eco Plan - No Cleaning Service)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 6
  • 4 Twin Beds

View all photos for Grand Deluxe Twin Room, Non Smoking (No cleaning Service)

Down duvets, in-room safe, desk, free WiFi

Grand Deluxe Twin Room, Non Smoking (No cleaning Service)

  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Hollywood Twin Room, Non Smoking (No cleaning Service)

Down duvets, in-room safe, desk, free WiFi

Hollywood Twin Room, Non Smoking (No cleaning Service)

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking (No cleaning Service)

Down duvets, in-room safe, desk, free WiFi

Standard Double Room, Non Smoking (No cleaning Service)

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Queen Room, Non Smoking (No cleaning Service)

Down duvets, in-room safe, desk, free WiFi

Standard Queen Room, Non Smoking (No cleaning Service)

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Semi Double Room, Non Smoking (No cleaning Service)

Down duvets, in-room safe, desk, free WiFi

Standard Semi Double Room, Non Smoking (No cleaning Service)

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Twin Room, Non Smoking (No cleaning Service)

Down duvets, in-room safe, desk, free WiFi

Standard Twin Room, Non Smoking (No cleaning Service)

  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Double Room, Non Smoking with Kitchenette (No cleaning Service)

Down duvets, in-room safe, desk, free WiFi

Superior Double Room, Non Smoking with Kitchenette (No cleaning Service)

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Queen Room, Non Smoking (No cleaning Service)

Down duvets, in-room safe, desk, free WiFi

Superior Queen Room, Non Smoking (No cleaning Service)

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand Deluxe Quadruple Smoking (Eco Plan - No Cleaning Service)

Down duvets, in-room safe, desk, free WiFi

Grand Deluxe Quadruple Smoking (Eco Plan - No Cleaning Service)

  • 37 sq m
  • Sleeps 6
  • 4 Twin Beds

View all photos for Grand Deluxe Twin Room, Smoking (No cleaning Service)

Down duvets, in-room safe, desk, free WiFi

Grand Deluxe Twin Room, Smoking (No cleaning Service)

  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room, Smoking (No cleaning Service)

Down duvets, in-room safe, desk, free WiFi

Standard Double Room, Smoking (No cleaning Service)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Queen Room, Smoking (No cleaning Service)

Down duvets, in-room safe, desk, free WiFi

Standard Queen Room, Smoking (No cleaning Service)

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Semi Double Room, Smoking (No cleaning Service)

Down duvets, in-room safe, desk, free WiFi

Standard Semi Double Room, Smoking (No cleaning Service)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Smoking (No cleaning Service)

Down duvets, in-room safe, desk, free WiFi

Standard Twin Room, Smoking (No cleaning Service)

  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Semi Double Room Non smoking

Lobby

Standard Semi Double Room Non smoking

  • Sleeps 2

View all photos for Standard Semi Double Room Smoking

Lobby

Standard Semi Double Room Smoking

  • Sleeps 2

View all photos for Superior Queen Room Non smoking

Lobby

Superior Queen Room Non smoking

  • Sleeps 2

View all photos for Deluxe Twin Room Non smoking

Lobby

Deluxe Twin Room Non smoking

  • Sleeps 2

View all photos for Grand Deluxe Twin Room Non Smoking

Down duvets, in-room safe, desk, free WiFi

Grand Deluxe Twin Room Non Smoking

  • Sleeps 4

View all photos for Grand Deluxe Twin Room Smoking

Down duvets, in-room safe, desk, free WiFi

Grand Deluxe Twin Room Smoking

  • Sleeps 2

View all photos for Deluxe Queen Room Non smoking

Lobby

Deluxe Queen Room Non smoking

  • Sleeps 2

View all photos for Superior Double Room with Kitchen Non smoking

Lobby

Superior Double Room with Kitchen Non smoking

  • Sleeps 2

View all photos for Standard Double Room Non smoking

Lobby

Standard Double Room Non smoking

  • Sleeps 2

View all photos for Standard Double Room Smoking

Lobby

Standard Double Room Smoking

  • Sleeps 2

View all photos for Standard Twin Room Non smoking

Lobby

Standard Twin Room Non smoking

  • Sleeps 2

View all photos for Standard Twin Room Smoking

Lobby

Standard Twin Room Smoking

  • Sleeps 2

View all photos for Standard Queen Room Non smoking

Lobby

Standard Queen Room Non smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Standard Queen Room Smoking

Lobby

Standard Queen Room Smoking

  • Sleeps 2

View all photos for Standard Hollywood Twin Room Non smoking

Lobby

Standard Hollywood Twin Room Non smoking

  • Sleeps 2

View all photos for Accessible Room Non smoking

Lobby

Accessible Room Non smoking

  • Sleeps 3

View all photos for Grand Deluxe Quadruple Room Smoking

Down duvets, in-room safe, desk, free WiFi

Grand Deluxe Quadruple Room Smoking

  • Sleeps 4

View all photos for Grand Deluxe Quadruple Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, slippers

Grand Deluxe Quadruple Non Smoking

  • Sleeps 4

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About this property

Hotel Mystays Haneda

Hotel with a restaurant, near Tokyo Bay
This hotel features a restaurant, a fitness center, and self parking. WiFi in public areas is free. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Hotel Mystays Haneda offers 174 air-conditioned accommodations with safes and slippers. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel Mystays Haneda. During your stay, you'll be within walking distance of Tokyo Bay. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, meeting rooms, and conference space
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Tokyo Bay and 13 minutes from Tokyo Big Sight
There's a restaurant on site. WiFi is free in public spaces. Event space at this hotel measures 0 square feet (0 square meters) and includes conference space. A fitness center, a library, and a vending machine are also featured at the business-friendly Hotel Mystays Haneda. For a fee, parking is available.
For a fee, guests can enjoy buffet breakfast daily from 5 AM to 10 AM.
TRAVEL CAFE - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Covered parking on site (JPY 2,000 per night)

Food and drink

  • Daily buffet breakfast available 5 AM to 10 AM for a fee: JPY 1,800 for adults and JPY 1,050 for children
  • A restaurant

Restaurants on site

  • TRAVEL CAFE

Things to do

  • Gym
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children ages 3-6, and can be requested onsite for the listed child breakfast fee. There is no breakfast fee for children ages 0-2.
This property offers scheduled airport shuttle pickup service from Haneda Airport only. Guests should board the blue shuttle bus with hotel logo to reach the property. The shuttle service is available on a first-come first-served basis. Groups of 8 or more are not permitted to use the shuttle. Oversized luggage is not allowed.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1800 for adults and JPY 1050 for children
  • Covered self parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mystays Haneda Tokyo
Hotel Mystays Haneda
Mystays Haneda Tokyo
Mystays Haneda
Mystays Haneda
Hotel Hotel Mystays Haneda Tokyo
Tokyo Hotel Mystays Haneda Hotel
Hotel Hotel Mystays Haneda
Hotel Mystays Haneda Tokyo
Hotel Mystays
Mystays
Hotel Mystays Haneda Hotel
Hotel Mystays Haneda Tokyo
Hotel Mystays Haneda Hotel Tokyo

Hotel Mystays Haneda Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 495 out of 1001 reviews
Rating 8 - Good. 327 out of 1001 reviews
Rating 6 - Okay. 115 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay.

Good place to stay if your flight lands late.
Stayed 1 night in Jun 2025

8/10 Good

Wilmen

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and friendly staffing.
Stayed 1 night in Jul 2025

10/10 Excellent

Saily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay, very convenient, safe and love the daily cleaning.
Stayed 5 nights in Jul 2025

10/10 Excellent

Thanh Tina, Alhambra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly a great location if you want to stay near the airport but still be immersed in the area. Really close to a station and shrine too. Room was spacious enough and the breakfast buffet kept us full during the day. Would stay here again.
Stayed 13 nights in Jul 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to from airport. Nice breakfast and restaurant also. Would recommend for convenience
Stayed 1 night in Jul 2025

10/10 Excellent

Isao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location.

Perfect for our day before leaving Japan. Proximity to Haneda was perfect and made our return low stress. Accommodations were lovely and there were no problems.
Stayed 1 night in Jul 2025

6/10 Okay

Janelle

Travelled with family and small children
Liked: Staff & service
Room wasn't that great, it did seem a bit old and room was small. Also the AC is off when no one is in the room so we got there and the rooms were unbearably hot. Like it was too hot to be in the room but you need to be there with your key in the switch to run the AC so you have to sit and be hot. AC eventually worked to cool it down but it was hard to figure out how to work it and it got too cold. Only one thin blanket, no extra blankets. Also a bit noisy.
Stayed 1 night in Jun 2025

2/10 Terrible

Tina

Disliked: Cleanliness, staff & service
I booked a non smoking room. The room smelled strongly of smoke. When I went to the front counter to check if my room was non smoking, someone came to check and just gave me room deodorizer. The spray did not work. I booked with Expedia and went through the hotel's main website to pre check in but staff seemed a bit cold and asked for QR code when there is no QR code produced. The hotel shuttle from aiport to hotel were very nice though and got me to the hotel safely.
Stayed 1 night in Jul 2025

4/10 Poor

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t get a room on the first floor, terrible! You hear all the noises of people coming in and out, no sleep. No windows to see out the property and not many places to shops or dine out
Stayed 1 night in Jul 2025

10/10 Excellent

jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the airport about 10-15 minutes free shuttle bus offered to and from the hotel but only for certain hours, breakfast buffet, free amenities, gym, vending machines.
If you need help with the ac unit
Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Stayed 1 night in Jul 2025

10/10 Excellent

Saori

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel near airport

great location. clean hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Miho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent would stay again

Very comfortable room, close to airport, excellent shuttle bus to airport, also easy for a taxi. Would stay there again
Stayed 1 night in Jun 2025

10/10 Excellent

Halley

Liked: Cleanliness, amenities
The staff was great and welcoming
Stayed 2 nights in Jun 2025

8/10 Good

Jia

Good position, but the room is small
Stayed 1 night in Jun 2025

6/10 Okay

Keng Hoe

Stayed 1 night in Jun 2025

10/10 Excellent

Younes

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is clean and friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Yuenn Trend

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good shuttle bus service because my flight early 0600 . Highly recommended if you have early flight haneda terminal 3 . 4am the early shuttle bus
Stayed 1 night in Jun 2025

4/10 Poor

Wojciech

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Can’t compliment the property for anything other than the staff who were kind and helpful. But we got the dirtiest room ever, it didn’t resemble what’s advertised AT ALL. Every single wall had some stains and there was mould in the shower. We only used the hotel to stay overnight as our flight was very early next morning. It would have been really miserable should we have decided to stay there longer. Smell of cigarettes the moment you enter the property is really the last thing you expect too. Will surely never return there.
Stayed 1 night in Jun 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great place to spend your first night in Tokyo after a long flight, sleep, and reset for your Tokyo adventure.
Stayed 1 night in May 2025

6/10 Okay

Pengyuan

Stayed 1 night in Jun 2025

10/10 Excellent

qyamas

Stayed 1 night in May 2025

10/10 Excellent

Yoolee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025