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Hotel Oriental Express Ginza West

3.0 star property

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Photo gallery for Hotel Oriental Express Ginza West

A high-rise building with multiple floors and numerous windows, likely a hotel or office building.
A hotel room with a large bed, a desk with a computer, a red chair, and a city view.
A hallway with a patterned carpet, a window, a door, and a wall-mounted light fixture.
A modern, minimalist bathroom with three white sinks, a wooden panel backsplash, and recessed ceiling lighting.
A modern reception area with a curved ceiling, recessed lighting, a reception desk, and two small tables.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Breakfast available
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
4-10-2 Shinbashi, Tokyo, Tokyo, 105-0004
  • Place, Old Shimbashi Station
    ‪7 min walk‬
  • Place, Tokyo Tower
    ‪16 min walk‬
  • Place, Tokyo Imperial Palace
    ‪3 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪33 min drive‬

Room options

Room

  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

Room

  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking, Private Bathroom

A hotel room with a bed, a desk, a TV, and a mirror with lights.

Standard Double Room, Non Smoking, Private Bathroom

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Single Room, Non Smoking, Private Bathroom

A hotel room with a bed, a desk with a TV, and a view of the city.

Standard Single Room, Non Smoking, Private Bathroom

8.4 out of 10
Very good
(5 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Superior Single Room, Non Smoking, Private Bathroom

A modern hotel room with a large bed, a desk, a chair, and a TV.

Superior Single Room, Non Smoking, Private Bathroom

8.0 out of 10
Very good
(2 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Economy Double Room, Mobility Accessible, Non Smoking

A hotel room with a bed, desk, chair, and a television.

Economy Double Room, Mobility Accessible, Non Smoking

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Oriental Double Room, Non Smoking

A hotel room with a bed, a desk with a chair, a TV, and a mirror with lights.

Oriental Double Room, Non Smoking

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Hotel Oriental Express Ginza West

Spa services, a microwave in a common area, and laundry facilities are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-in, and a convenience store. Change of bedsheets is available on request.
Hotel Oriental Express Ginza West offers 220 accommodations with slippers and hair dryers. 24-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and change of bedsheets can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Hotel Oriental Express Ginza West, you're just a quick walk from Old Shimbashi Station. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and laundry facilities.
  • Free WiFi (speed: 25+ Mbps)
  • Continental breakfast served daily for a fee
  • Amenities include convenience store, laundry facilities, and an elevator
  • Just a 2-minute drive from Tokyo Tower and a few minutes from Tokyo Imperial Palace
Hotel Oriental Express Ginza West offers its guests spa services, a vending machine, and laundry facilities. Public spaces have free WiFi. Hotel Oriental Express Ginza West also features a convenience store, express check-in, and an elevator.
For a fee, guests can enjoy continental breakfast daily from 7:00 AM to noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: JPY 1,200 for adults and JPY 1,200 for children

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

More

  • Desk
  • Electrical adapters
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately JPY 1200 for adults and JPY 1200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Hotel Oriental Express Ginza West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 61 out of 112 reviews
Rating 8 - Good. 35 out of 112 reviews
Rating 6 - Okay. 11 out of 112 reviews
Rating 4 - Poor. 2 out of 112 reviews
Rating 2 - Terrible. 3 out of 112 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay local and convenient around the area.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot and clean hotel
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities
Good location near Shimbashi station and a lot of different restaurants.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Staff were extremely helpful and well versed in English. Room was good sized for a couple, cleaned daily and amenities plentiful. Great food establishments right outside, with a 24-hour Lawson’s on 1st floor.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Joon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Ka Keung

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean. It's a refurbished hotel from a previous owner. Very convenient location.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. I like the size
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Aysen

Liked: Cleanliness, staff & service
Room was different than what the images under our booking was showing and the entrance to the hotel was tough to find even with our taxi drivers. Rooms are definitely tinier and more worn out than the pictures but overall a nice stay due the great location.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Chia Chun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for my biz trip in Tokyo. There’s a free coffee machine at 1sr floor which is convenient. The facility is clean and comfortable, also the service is good. The only point that didn’t fit to me is that the pillows are too hard, others are good. :)
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Jeanne Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I strongly regret for my star there is no closet in the room !!!
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Salome

Liked: Property conditions & facilities
Location was not ideal. It’s not visible or convne
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Kelvin

Liked: Staff & service, amenities
Property advertised as new property but more like a resurfacing. Lobby, elevator, and hallway seemed new but the rooms were not. The shower curtains for throughout the bathroom had mold and table area had a thick layer of dust. Pro was lawson was right next door and many restaurants close by
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

ssuchieh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間小巧乾淨 飯店附近餐廳很多 離車站不遠 到銀座步行也可到
Stayed 2 nights in May 2026
Verified review

8/10 Good

Koji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ダブルベッドだったので二人で寝れました。セミダブルではきつそうに思います。
Stayed 2 nights in May 2026
Verified review

8/10 Good

Tomoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
一人部屋でしたが十分広いです。 鍵をフロントに預けるタイプだったのが地味に面倒。 かすかですがホテルの独特な匂いがしました。 スタッフの対応は良いと思います。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

HoDong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
좋아요. 객실상태도 위치도 비즈니스호텔로 손색없다.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
alles war super
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Shoko

Liked: Cleanliness
スタッフの方とのやりとりはほぼなかったですが、簡単にチェックインとアウトができてよかったです。 また安かったので少し心配してましたが、綺麗でしたしこれなら仕事のときなどにも使えそうだったのでまた泊まりたいなと思いました。
Stayed 1 night in Apr 2026
Verified review

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅近く、お部屋も清潔感あり、値段もお手頃
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Frederik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super fint hotel, som ligger centralt og med venligt personale. Meget lille værelse, men det var fint til mig. Lidt dyrt i forhold til værelset og placeringen
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

MIHO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ヘアアイロンを貸していただけて助かりました
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Wei-Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
離車站近，附近吃的很多
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

SARA

Liked: Cleanliness, amenities, property conditions & facilities
客室は清潔でした。外国の方がおおかったです
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

DONGIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
심바시 중심부에 있어서 교통은 매우 편리합니다. 다만 수건에 실같은게 계속 묻어나와서 불편했습니다. 그거 말고는 괜찮았습니다.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jayme

Stayed 1 night in Apr 2026