Hotel RIO Shinjuku

2.0 star property

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Photo gallery for Hotel RIO Shinjuku

Exterior
Exterior
Basic Double Room
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
1-chome-17-1 Okubo, Tokyo, Tokyo, 169-0072
  • Place, Shinjuku Gyoen National Garden
    ‪19 min walk‬
  • Place, Waseda University
    ‪5 min drive‬
  • Place, Meiji Jingu Shrine
    ‪8 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪35 min drive‬

Room options

Basic Double Room

9.2 out of 10
Wonderful
(7 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Hotel RIO Shinjuku

Hotel with a 24-hour front desk, near Shinjuku Gyoen National Garden
This hotel features a 24-hour front desk. Housekeeping is available on request.
Hotel RIO Shinjuku offers 22 accommodations with slippers and hair dryers. Televisions come with satellite channels.

Bathrooms include separate bathtubs and showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at Hotel RIO Shinjuku, you're just a quick walk from Okubo Park.
  • Free WiFi (speed: 25+ Mbps)
  • Just a 3-minute drive from Shinjuku Gyoen National Garden and a few minutes from Tokyo Metropolitan Government Building

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • No lift

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel RIO Shinjuku Hotel
Hotel RIO Shinjuku Tokyo
Hotel RIO Shinjuku Hotel Tokyo

Reviews

Hotel RIO Shinjuku Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 31 out of 61 reviews
Rating 8 - Good. 22 out of 61 reviews
Rating 6 - Okay. 4 out of 61 reviews
Rating 4 - Poor. 2 out of 61 reviews
Rating 2 - Terrible. 2 out of 61 reviews

Reviews

6/10 Okay

Tracy

Travelled with family
Liked: Staff & service
Disliked: Amenities
The room was quite small and the bathroom could use some updating as the water from the shower pooled away from the actual drain making it look like it was dirty all the time. The reception area was nice though.
Stayed 5 nights in Jul 2025

10/10 Excellent

Terry

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Franke Kin Chung, Santa Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of Korean food around the area.
Stayed 3 nights in Jun 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay, staff were friendly, it was very clean, i enjoyed using the toilet and hotel room was very nice and comfortable.
Stayed 6 nights in Jun 2025

10/10 Excellent

Devon

Stayed 17 nights in May 2025

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the central location, sink separate from toilet, and the big bathing area. Room size is decent. Wish there are more hooks and air freshener. Room smells bad sometimes.
Stayed 4 nights in May 2025

8/10 Good

Akhil

Stayed 7 nights in May 2025

4/10 Poor

Nihal, Staten Island

Travelled with partner
Disliked: Property conditions & facilities
We had 4 nights booked but canceled after one night. Very old hotel with rooms in a very bad condition. Check in time is 4pm unlike the regular 3pm, and the checkout is at 10am instead at 11am.Toilet, wash basin and the shower are all in different places. Major renovation needed.
Stayed 4 nights in May 2025

10/10 Excellent

Dolores

Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness

Good location but security is questionable

Hotel location is good, 15 min walk to Shinjuku Stn, 5-10 min walk to other stns. Room was clean and comfortable, big shower with tub. Seperate toliet room. Doesn'thave daily room cleaning, you have to request it. The security of the hotel is of concern. No one mans the front desk. Every time we went in and out, no one was there. Anyone can enter the hotel and elevator requires no key card to get onto the floors, so security is none existing. If solo traveler and security is top of list, this hotel is not it.
Stayed 4 nights in May 2025

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to train stations. Lots of nightlife and restaurants. Very clean and safe
Stayed 2 nights in May 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay - super accessible area to get food & other things, clean, nice location.
Stayed 1 night in Mar 2025

10/10 Excellent

Bahareh

Liked: Property conditions & facilities
Very spacious room & clean
Stayed 1 night in May 2025

6/10 Okay

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Hotel it’s on a perfect location, SOOO many restaurants and bars to check it out and on front it has a Don quijote store which is extremely convenient.
Stayed 1 night in Apr 2025

10/10 Excellent

Federico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best accommodation at its price point. Big clean room with coffee table and settee. An old building but well maintained. A lot of restaurants nearby
Stayed 3 nights in Mar 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was fantastic. One of the best locations and room sizes
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location

Location was great, especially if you're looking for Korean cuisine in Tokyo! Both hotel and room was clean, easy to use, and offered plenty. The bed was quite firm, but that's a personal preference for anyone.
Stayed 4 nights in Mar 2025

8/10 Good

carson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Scott

Stayed 2 nights in Feb 2025

8/10 Good

Fazuly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a convenient stay just opposite donki
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay at Hotel Rio very accesible to many shops restaurants and donki is infront of rio hotel. 13mins walk to nearest Train station Yamanote Line
Stayed 5 nights in Jan 2025

10/10 Excellent

CARLOS

Stayed 1 night in Jan 2025

10/10 Excellent

CARLOS

Travelled with partner
Liked: Staff & service, property conditions & facilities
Close to everything
Stayed 12 nights in Jan 2025

10/10 Excellent

Kat

Stayed 3 nights in Jan 2025

2/10 Terrible

Tyneke

Stayed 2 nights in Nov 2024