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Hyatt House Tokyo Shibuya

4.0 star property

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Photo gallery for Hyatt House Tokyo Shibuya

Terrace/patio
Creator video - submitted by Agnes Kumala
Lobby
Indoor pool
Fitness facility

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
3-3 Sakuragaoka-Cho, Shibuya-ku, Tokyo, Tokyo, 150-0031
  • Place, Shibuya Sky
    ‪3 min walk‬
  • Place, Shibuya Crossing
    ‪6 min walk‬
  • Place, Hachikō Memorial Statue
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪37 min drive‬

Room options

View all photos for Deluxe Twin Room (with sofa bed)

Deluxe Twin Room (with sofa bed)

Deluxe Twin Room (with sofa bed)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room (with sofa bed)

Deluxe Room (with sofa bed)

Deluxe Room (with sofa bed)

10.0 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 85 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Suite

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Suite

  • 85 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Twin Suite

In-room safe, desk, laptop workspace, blackout curtains

Twin Suite

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for King Room with Sofa Bed

In-room safe, desk, laptop workspace, blackout curtains

King Room with Sofa Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for King Suite

In-room safe, desk, laptop workspace, blackout curtains

King Suite

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for King Room

In-room safe, desk, laptop workspace, blackout curtains

King Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (with Day Bed)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed (with Day Bed)

  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Twin Room (with Day Bed)

Premium Twin Room (with Day Bed)

Premium Twin Room (with Day Bed)

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room with Sofa Bed

In-room safe, desk, laptop workspace, blackout curtains

Twin Room with Sofa Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

7.4 out of 10
Good
(3 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Suite

In-room safe, desk, laptop workspace, blackout curtains

King Suite

  • Sleeps 4
  • Free Wi-Fi

2 Twin Bed Deluxe Room

  • Sleeps 3
  • Free Wi-Fi

Twin Room With Sofa Bed

  • Sleeps 3
  • Free Wi-Fi

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About this property

Hyatt House Tokyo Shibuya

An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a hot tub, and concierge services are onsite. Change of towels is available on request.
Hyatt House Tokyo Shibuya offers 125 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Accommodations offer separate sitting areas. A pillow menu is available. 55-inch Smart televisions come with premium digital channels. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and change of towels can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 3 years old are not allowed in the swimming pool, fitness facility, or hot tub.

With your stay at Hyatt House Tokyo Shibuya, you're connected to a shopping center and just a quick walk from Shibuya Crossing. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Just a 5-minute walk from Hachikō Memorial Statue and 6 minutes by foot from Shibuya Sky
Hyatt House Tokyo Shibuya offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Hyatt House Tokyo Shibuya also features tour/ticket assistance, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:30 AM.
Hyatt House Tokyo Shibuya has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,630 for adults and JPY 3,630 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift (180 centimetre wide door)
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 16 floors
  • Built in 2023
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • Phone
  • Separate sitting area
  • Washing machine/dryer

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3630 for adults and JPY 3630 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt House Tokyo Shibuya Hotel
Hyatt House Tokyo Shibuya Tokyo
Hyatt House Tokyo Shibuya Hotel Tokyo

Hyatt House Tokyo Shibuya Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 231 out of 267 reviews
Rating 8 - Good. 27 out of 267 reviews
Rating 6 - Okay. 4 out of 267 reviews
Rating 4 - Poor. 3 out of 267 reviews
Rating 2 - Terrible. 2 out of 267 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Krystal

Liked: Cleanliness, property conditions & facilities
Clean room, great staff & good location.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Dermawan

Liked: Cleanliness, staff & service, amenities
Location is excellent… Room is clean and great layout We will definitely come and stay there again
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, amenities
Great room with everything we needed, extremely clean and helpful staff. Beautiful pool area.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Chadworth and Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean room, great service, breakfast buffet was amazing, staff was excellent. We would stay their again!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Judy

The staffs were so nice and made me always feel like home when I stayed there.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, amenities
I stayed 12 nights, every single one of them were perfect. Located in Shibuya but tucked in a quieter area behind the station you can’t beat that. I will stay there again my next trip in Tokyo.
Stayed 12 nights in Jan 2026
Verified

10/10 Excellent

Hui Chi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Hyatt House Tokyo Shibuya. The room had both a washing machine and a small kitchen, which made it incredibly convenient for families traveling with children. Having the ability to do laundry and prepare simple meals made our stay much more comfortable, especially when traveling with a little one. The hotel’s location in Shibuya was also very convenient for getting around Tokyo. Overall, it was a very pleasant and family-friendly stay, and I would happily recommend it to other families visiting Tokyo.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful 5 nights stay. Staffs were extremely helpful. We were there to celebrate my daughters' birthday and Hotel gave us complimentary breakfasts and drinks. Our room was on the 14th floor with beautiful sunset view of the city. Excellent location and room was very clean with washer/dryer. Bed was very comfortable. We felt very safe and will definitely come back. Loved the Nepresso cafe in room, sure made us feel like home.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Hsiao Ching

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Henson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, clean room and amenities.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
This was a very comfortable stay with well equipped room including daily coffee, water bottles, coffee machine, washing machine, fridge and microwave. The property itself is about 10 mina from the Shibuya crossing. The Shibuya station is directly beneath, very handy. We would certainly come back this place. Friendly hotel staff too.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Malayphone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

wayne

Liked: Amenities
Staff was friendly… room was very clean.. enjoyed the pool and the hot tub
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Laurin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and wonderful stay!
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Therese Camille

Liked: Cleanliness, property conditions & facilities
2nd time staying here and never disappointed. Room is spacious, and with laundry inside the room. Walking distance within Shibuya Station so very convenient while going around Tokyo.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and nice and great location!
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Rikard

Liked: Cleanliness
The room was clean and functional. The hotel is understaffed. The 3 people who work there are kind and friendly but there was no room service (even though they have a restaurant). The staff referred me to Uber Eats and then I had to get my order myself in the lobby, because there is no staff.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and rooms! Loved our stay!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Gad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Large, pleasant, and spacious rooms. Comfortable beds. Spotless cleanliness. Very quiet.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay, easy, clean, with a wonderful helpful staff!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very well run, excellent staff.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Sharyne McCombs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat, nicely appointed hotel in a convenient, walkable area. Friendly, helpful staff.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

SHIELA ANN

Liked: Cleanliness, amenities, property conditions & facilities
Huge room.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in the perfect area to explore Tokyo. Hotel was clean, quiet and comfortable.
Stayed 7 nights in Mar 2025