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ICI HOTEL Ueno Shin Okachimachi

3.5 star property

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Photo gallery for ICI HOTEL Ueno Shin Okachimachi

A modern reception area with a wooden counter, a large potted plant, and a seating area with bar stools.
A modern cafe interior with a checkered floor, a central serving counter, and a 'Food & Drink' sign on the wall.
A modern hotel building with multiple floors, illuminated windows, and a visible entrance.
A hotel room with a large bed, a desk with a chair, a lamp, and a framed sign on the wall.
An elevator area with two elevators, a reception desk, and a wall-mounted sign.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View in a map
4-23, Taito, Taito-ku, Tokyo, Tokyo, 110-0016
  • Place, Ameyoko Shopping District
    ‪9 min walk‬
  • Place, Ueno Park
    ‪13 min walk‬
  • Place, Ueno Zoo
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪41 min drive‬

Room options

View all photos for Room

A hotel room with a bed, a nightstand, a lamp, a mirror, and a door leading to a hallway.

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Double Room - Non-Smoking

A hotel room with a bed, a desk, a chair, a lamp, and a framed sign on the wall.

Standard Double Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room - Non-Smoking

In-room safe, desk, iron/ironing board (on request), free WiFi

Double Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room, Non Smoking

In-room safe, desk, iron/ironing board (on request), free WiFi

Single Room, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking

A hotel room with a bed, a nightstand, a lamp, and a wall-mounted sign.

Standard Double Room, Non Smoking

8.6 out of 10
Excellent
(23 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Non Smoking

A hotel room with a bed, a desk, a chair, an air conditioning unit, and a window.

Deluxe Double Room, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a desk, and a chair.

Twin Room, Non Smoking

9.0 out of 10
Wonderful
(32 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

A hotel room with a large bed, a desk with a chair, a lamp, and a framed sign on the wall.

Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

A hotel room with a bed, desk, chair, and a lamp.

Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

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About this property

ICI HOTEL Ueno Shin Okachimachi

Along with a restaurant, this smoke-free hotel has self parking and a microwave in a common area. WiFi in public areas is free. Additionally, laundry facilities, a front-desk safe, and a vending machine are onsite. Change of towels is available on request.
ICI HOTEL Ueno Shin Okachimachi offers 108 air-conditioned accommodations with safes and slippers. Plasma televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries.

This Tokyo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

ICI HOTEL Ueno Shin Okachimachi's great location gets high marks from our customers. During your stay, you're just a quick walk from Satake Shopping Arcade. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the buffet restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and a vending machine
  • Guests have great things to say about the clean accommodations and the location
  • Steps from Satake Shopping Arcade and 10 minutes by foot from Ameyoko Shopping District
There's a restaurant on site. WiFi is free in public spaces. ICI HOTEL Ueno Shin Okachimachi also features a vending machine, laundry facilities, and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Tokyo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
Onsite venue - This buffet restaurant serves breakfast only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (JPY 3,000 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 for adults and JPY 1,500 for children
  • A restaurant

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children ages 0-6, and can be requested onsite for the listed child breakfast fee.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1500 for adults and JPY 1500 for children
  • Covered self parking fee: JPY 3000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Alcohol isn't served at ICI HOTEL Ueno Shin Okachimachi.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ICI HOTEL Ueno Shin Okachimachi RELIEF Tokyo
ICI HOTEL Ueno Shin Okachimachi RELIEF
ICI Ueno Shin Okachimachi RELIEF Tokyo
ICI Ueno Shin Okachimachi RELIEF
ICI Ueno Shin Okachimachi REL
Ici Ueno Shin Okachimachi
ICI HOTEL Ueno Shin Okachimachi Hotel
ICI HOTEL Ueno Shin Okachimachi Tokyo
ICI HOTEL Ueno Shin Okachimachi by RELIEF
ICI HOTEL Ueno Shin Okachimachi Hotel Tokyo

ICI HOTEL Ueno Shin Okachimachi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 605 out of 1002 reviews
Rating 8 - Good. 302 out of 1002 reviews
Rating 6 - Okay. 65 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small room, really great staff and location was perfect
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Raman

Liked: Cleanliness, staff & service
Decent place to stay. Staff was generally accommodating.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Kaelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WiFi was great and staff very friendly!
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in a good location with many restaurants and transport links. Room was tidy and spacious.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and housekeeping were all very friendly! Location wasn’t our personal favourite but others may love it - we still enjoyed our stay!
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff Easy access to shopping and transport Room was very comfortable
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with my wife and our 1.5 year old for three nights at the start of our trip
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Corinna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, close to subway station
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Yumin

Liked: Cleanliness, amenities, property conditions & facilities
Great Onsen hotel will come again
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the staff were very helpful and friendly. The 50 yen water was great
Stayed 14 nights in Mar 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service
The staff was very friendly and accommodating and the hotel was clean and comfortable. Be prepared for smaller rooms than you may be used to; we don’t spend a lot of time inside while traveling so it wasn’t an issue for us.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Alice Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The time here was great. Staff was professional and courteous. I would stay here again. What was really great, was I had things delivered to the hotel and the staff received it an ensured I got them. The experience was amazing.
Stayed 13 nights in Mar 2026
Verified review

10/10 Excellent

Mateo

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean rooms, quiet and nicely decorated
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Dahmin

Liked: Cleanliness, staff & service, amenities
it was good stay
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

KEI YING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was exceptionally clean and well-maintained, with all the necessary facilities readily available, making the stay very comfortable. The staff were friendly and attentive, providing excellent service throughout. The hotel’s location is also outstanding, offering great convenience for both sightseeing and shopping. Overall, it was a truly pleasant and enjoyable experience.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
The staff was so helpful and friendly, the hotel was warm and homelike, the location was great! Very happy with our stay!
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

YEN HUNG

Liked: Cleanliness, amenities, property conditions & facilities
good place
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to stay at !
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Yik Kwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff. The only downside is that the hotel doesn’t provide complimentary bottled water, so we had to purchase it every day.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and front desk staff were very helpful
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for us to walk to the places we wanted to see.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, a little far from everything else
Stayed 5 nights in Mar 2026
Verified review

6/10 Okay

leah

Liked: Cleanliness, amenities, property conditions & facilities
Staff are all nice. Amenities are good👍
Stayed 3 nights in Jan 2026