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KICHIJOJI EXCEL HOTEL TOKYU

4.0 star property

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Photo gallery for KICHIJOJI EXCEL HOTEL TOKYU

Exterior
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Interior entrance
Standard Twin Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
2-chome-4-14 Kichijoji Honcho, Musashino, Tokyo, 180-0004
  • Place, Inokashira Park
    ‪6 min walk‬
  • Place, Ghibli Museum
    ‪18 min walk‬
  • Place, Ajinomoto Stadium
    ‪18 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪55 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(36 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.2 out of 10
Wonderful
(37 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Moderate Queen Room, Non Smoking

Moderate Queen Room, Non Smoking

Moderate Queen Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Moderate Twin Room, Non Smoking

Moderate Twin Room, Non Smoking

Moderate Twin Room, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Double Deck Bed Room, Non Smoking

Double Deck Bed Room, Non Smoking

Double Deck Bed Room, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 Large Twin Bed and 2 Twin Bunk Beds

View all photos for Premium Double Room, Non Smoking

Premium Double Room, Non Smoking

Premium Double Room, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Twin Room, Non Smoking

Premium Twin Room, Non Smoking

Premium Twin Room, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room Non-Smoking

In-room safe, free WiFi, bed sheets

Standard Double Room Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

View all photos for Standard Twin Room Non-Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Room Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Double Deck Bed Room

In-room safe, free WiFi, bed sheets

Double Deck Bed Room

  • Sleeps 3

View all photos for Premium Twin Room Non-Smoking

In-room safe, free WiFi, bed sheets

Premium Twin Room Non-Smoking

  • Sleeps 2

View all photos for Moderate Twin Room Non-Smoking

In-room safe, free WiFi, bed sheets

Moderate Twin Room Non-Smoking

  • Sleeps 3

View all photos for Premium Double Room-Non-Smoking

In-room safe, free WiFi, bed sheets

Premium Double Room-Non-Smoking

  • Sleeps 2

View all photos for Superior Twin Room Non-Smoking

In-room safe, free WiFi, bed sheets

Superior Twin Room Non-Smoking

  • Sleeps 3

View all photos for Moderate Queen Room Non-Smoking

In-room safe, free WiFi, bed sheets

Moderate Queen Room Non-Smoking

  • Sleeps 2

View all photos for Premium Comfort Queen Room Non-Smoking

In-room safe, free WiFi, bed sheets

Premium Comfort Queen Room Non-Smoking

  • Sleeps 2

View all photos for Premium Comfort Twin Room-Non-Smoking

In-room safe, free WiFi, bed sheets

Premium Comfort Twin Room-Non-Smoking

  • Sleeps 3

View all photos for Premium Deluxe Room Non-Smoking

In-room safe, free WiFi, bed sheets

Premium Deluxe Room Non-Smoking

  • Sleeps 4

View all photos for Universal Room Non Smoking

In-room safe, free WiFi, bed sheets

Universal Room Non Smoking

  • Sleeps 2

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About this property

KICHIJOJI EXCEL HOTEL TOKYU

Hotel with a restaurant, near Ghibli Museum
Along with a restaurant, this smoke-free hotel has self parking and a business center. Additionally, a 24-hour front desk, a banquet hall, and a vending machine are onsite. Change of towels is available on request.
KICHIJOJI EXCEL HOTEL TOKYU offers 99 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at KICHIJOJI EXCEL HOTEL TOKYU. During your stay, you'll be within walking distance of Ghibli Museum. Enjoy features like a restaurant, a business center, and breakfast (surcharge).
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a business center, a vending machine, and a water dispenser
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from Ghibli Museum and 13 minutes from Tokyo Metropolitan Government Building
There's a restaurant on site. There's an onsite business center. KICHIJOJI EXCEL HOTEL TOKYU also features a vending machine and a water dispenser. For a fee, parking is available.

This 4-star Musashino hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
ラウンジ＆ダイニング　SORAE（ソラエ） - This restaurant serves breakfast, lunch, dinner, and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Parking on site (JPY 2,500 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,700 per person
  • A restaurant

Restaurants on site

  • ラウンジ＆ダイニング　SORAE（ソラエ）

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2700 per person
  • Self parking fee: JPY 2500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kichijoji Excel Tokyu
KICHIJOJI EXCEL HOTEL TOKYU Hotel
KICHIJOJI EXCEL HOTEL TOKYU Musashino
KICHIJOJI EXCEL HOTEL TOKYU Hotel Musashino

KICHIJOJI EXCEL HOTEL TOKYU Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 460 out of 727 reviews
Rating 8 - Good. 203 out of 727 reviews
Rating 6 - Okay. 42 out of 727 reviews
Rating 4 - Poor. 14 out of 727 reviews
Rating 2 - Terrible. 8 out of 727 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Travelled with family
Liked: Amenities
The hotel and staff were great! We will say there again. Great shopping and dining options as well.
Stayed 1 night in Aug 2025

10/10 Excellent

Mariko

Stayed 1 night in Aug 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and location are amazing. After a month in Japan, the staff here exceeded every other experience we’ve had. 10 fold!
Stayed 3 nights in Jul 2025

8/10 Good

KENNETH, Houston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unnecessarily expensive for simple coffee or meals
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

4/10 Poor

Mima

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not quite the service I expected

We booked the hotel for two adults and one 7 year old child, but the room did not have enough towels, pillows, cups, etc for the third person. When I inquired about this at the front desk, I was first told to get extra towels at the gym. Then, when I later asked about pillows and cups, I was surprised when the front desk personnel accused me of only paying for two people, and that there should be an extra charge for any child of elementary school age. I showed him my Hotels.com reservation information in the app, and he finally agreed not to charge us extra and would follow up on his own end, but it left a sour taste in my mouth. The extra pillows never arrived, and the extra cups and towels arrived the next day.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in great position in Kichij
Stayed 7 nights in May 2025

10/10 Excellent

Shiela Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times and never disappoints! Room is clean and everything is just better.
Stayed 5 nights in Dec 2024

10/10 Excellent

Theodore, Honolulu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Perfect for business travelers. Breakfast was nice and the people awesome
Stayed 3 nights in Jun 2025

10/10 Excellent

Lei

Travelled with family
Liked: Cleanliness, amenities
Location was great double deck bed was unique and size of room was large.
Stayed 2 nights in May 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and reasonably priced. Worked well for us. Caution for folks traveling with small children or who have trouble sleeping - the rooms overlooking the restaurant area can pick up a lot of noise from below. Mattresses and pillows were very comfy, and breakfast buffet was excellent. Short walk to the station and plenty of shopping options.
Stayed 2 nights in Jun 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, property conditions & facilities
The staff is very nice and the location is great too. Train station is near by and so is airport limousine bus. Will stay again when I return
Stayed 3 nights in May 2025

10/10 Excellent

Young hee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Great breakfast buffet. Friendly staffs but no window towards outside
Stayed 3 nights in May 2025

10/10 Excellent

Leung Yuen Chi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Abby

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved this hotel - great location for our needs and plenty of shopping and restaurants of all kinds. We even came back later in our trip. Rooms were spacious, nice amenities, eco conscious. Staff were super friendly and helpful. Breakfast was quite good. Shower head and shower curtain are the only strikes against. The shower head was not adjustable and the shower curtain was very light, so water splashed out and soaked the floor and bath mat. But that’s minor.
Stayed 3 nights in May 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, clean room and friendly staff
Stayed 5 nights in May 2025

10/10 Excellent

Garret

Stayed 3 nights in May 2025

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Karen, Nashville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a cute area surrounded by shops, malls, train system and felt very safe. The hotel staff went above and beyond. I would highly recommend and I would stay here again.
Stayed 5 nights in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Apr 2025

10/10 Excellent

Angela

Stayed 2 nights in Apr 2025

10/10 Excellent

Shiela Marie

Liked: Cleanliness, amenities
Excellent facility and service!
Stayed 3 nights in Apr 2025

10/10 Excellent

Karen, Nashville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property everything was clean staff was excellent.
Stayed 3 nights in Apr 2025

10/10 Excellent

Winnie

Stayed 1 night in Apr 2025