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Mitsui Garden Hotel Shiodome Italia-gai Tokyo

4.0 star property

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Photo gallery for Mitsui Garden Hotel Shiodome Italia-gai Tokyo

Interior
Creator video - submitted by BEST JAPAN HOTELS, Periple
Lobby
In-room safe, free WiFi, bed sheets
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
2-14-24 Higashi-Shimbashi, Minato-ku, Tokyo, Tokyo-to, 105-0021
  • Place, Hamarikyu Gardens
    ‪3 min walk‬
  • Place, Shiki Theatre JIYU
    ‪7 min walk‬
  • Place, Tokyo Tower
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪25 min drive‬

Room options

View all photos for Superior Twin Room with Sofa, Non Smoking

In-room safe, free WiFi, bed sheets

Superior Twin Room with Sofa, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 26 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Large Single Sofa Bed

View all photos for Run of the House (Room and Beds Assign made by hotel at time of check-in)

In-room safe, free WiFi, bed sheets

Run of the House (Room and Beds Assign made by hotel at time of check-in)

8.6 out of 10
Excellent
(11 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard , 1 bed Double, Non Smoking

In-room safe, free WiFi, bed sheets

Standard , 1 bed Double, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard , 1 bed Queen, Non Smoking

In-room safe, free WiFi, bed sheets

Standard , 1 bed Queen, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior , 1 bed King, Non Smoking

Superior , 1 bed King, Non Smoking

Superior , 1 bed King, Non Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard , 2 beds, Non Smoking

In-room safe, free WiFi, bed sheets

Standard , 2 beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior , 2 beds (+ extra), Non Smoking

In-room safe, free WiFi, bed sheets

Superior , 2 beds (+ extra), Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior , 3 beds, Non Smoking

In-room safe, free WiFi, bed sheets

Superior , 3 beds, Non Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Superior , 2 beds , Tokyo Tower View, Non Smoking

In-room safe, free WiFi, bed sheets

Superior , 2 beds , Tokyo Tower View, Non Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Accessible , 2 beds, Non Smoking

In-room safe, free WiFi, bed sheets

Accessible , 2 beds, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard , 1 Bed Double

In-room safe, free WiFi, bed sheets

Standard , 1 Bed Double

  • Sleeps 2

View all photos for Standard , 1 Bed Queen

In-room safe, free WiFi, bed sheets

Standard , 1 Bed Queen

  • Sleeps 2

View all photos for Standard , 2 Beds

In-room safe, free WiFi, bed sheets

Standard , 2 Beds

  • Sleeps 2

View all photos for Superior , 1 Bed King

In-room safe, free WiFi, bed sheets

Superior , 1 Bed King

  • Sleeps 2

View all photos for Superior , 2 Beds (+ Extra)

In-room safe, free WiFi, bed sheets

Superior , 2 Beds (+ Extra)

  • Sleeps 3

View all photos for Superior , 3 Beds

In-room safe, free WiFi, bed sheets

Superior , 3 Beds

  • Sleeps 3

View all photos for Superior , 2 Beds , Tokyo Tower View

In-room safe, free WiFi, bed sheets

Superior , 2 Beds , Tokyo Tower View

  • Sleeps 2

View all photos for Accessible , 2 Beds

In-room safe, free WiFi, bed sheets

Accessible , 2 Beds

  • Sleeps 2

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About this property

Mitsui Garden Hotel Shiodome Italia-gai Tokyo

Hotel with a restaurant, 9-minute walk to Hamarikyu Gardens
This smoke-free hotel features a restaurant, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Additionally, a front-desk safe, multilingual staff assistance, and a vending machine are onsite.
Mitsui Garden Hotel Shiodome Italia-gai Tokyo offers 372 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels and pay movies.

Bathrooms include shower/tub combinations, slippers, bidets, and toilets with an electronic bidet. This Tokyo hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily. Renovation of all guestrooms was completed in April 2019.

Public bath/onsen services include an indoor public bath (no minerals).
Our customers tell us they can't get enough of the helpful staff at Mitsui Garden Hotel Shiodome Italia-gai Tokyo. During your stay, you're just a quick walk from World Trade Centre Building. You'll find features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at Cafe La Marea, a buffet restaurant that serves Italian cuisine
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Guests speak favorably about the overall condition of the property and the proximity to public transportation
  • Within a 10-minute walk of World Trade Centre Building and Kyu Shiba Rikyu Garden
There's a restaurant on site. Public spaces have free WiFi and wired Internet. A vending machine, multilingual staff, and laundry facilities are also featured at Mitsui Garden Hotel Shiodome Italia-gai Tokyo. A complete renovation of Mitsui Garden Hotel Shiodome Italia-gai Tokyo was completed in April 2019.

This 4-star Tokyo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Cafe La Marea - This buffet restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 2,200 per person
  • A restaurant

Restaurants on site

  • Cafe La Marea

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Spa

  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 13 floors
  • Built in 2007
  • Renovated entire property - April 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included for children ages 5 and younger who are sharing existing bedding with parents.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2200 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mitsui Garden Shiodome
Italia-gai
Mitsui Garden Hotel Italia-gai
Mitsui Garden Hotel Shiodome
Mitsui Garden Hotel Shiodome Italia-gai
Mitsui Garden Hotel Shiodome Italia-gai Tokyo
Mitsui Garden Shiodome
Mitsui Garden Shiodome Hotel
Mitsui Garden Shiodome Italia-gai
Mitsui Garden Shiodome Italia-gai Tokyo
Mitsui Garden Hotel Shiodome Italia-Gai Tokyo, Japan
Mitsui Garden Minato
Mitsui Garden Hotel Shiodome Italia-Gai Tokyo Japan
Mitsui Garden Hotel Shiodome Italia gai

Mitsui Garden Hotel Shiodome Italia-gai Tokyo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 544 out of 1001 reviews
Rating 8 - Good. 335 out of 1001 reviews
Rating 6 - Okay. 86 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Very good service. We asked staff to hold luggage’s before and after our stay due to the flight timing and check in timing. They were excellent and super helpful. Room was satisfactory. Public bath was very nice. The bathroom smelled slightly odd, perhaps due to the room being located under the public bath floor.
Stayed 3 nights in Oct 2025

10/10 Excellent

Aundra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so amazing. They made it so easy for check in and check out. Definitely would stay here again or check out one of their other propertiesZ
Stayed 4 nights in Oct 2025

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Good location, various metro lines all within a 10 min walk. Didn’t use restaurant for Breakfast but onsite facilities seemed quite limited(no bar/coffee shop for example). Rooms clean and well maintained.
Stayed 3 nights in Oct 2025

8/10 Good

Gagan

Business traveller
Liked: Cleanliness, property conditions & facilities
Yes, room was clean and staff was courteous. The japanese bath was bit unimpressive as it was small and indoor with no dry sauna
Stayed 1 night in Oct 2025

10/10 Excellent

Annu, Honolulu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good quiet room. good pubic bath.
Stayed 6 nights in Oct 2025

2/10 Terrible

Keizha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks can be very deceiving. I booked this hotel as everything that I was looking for checked off my list. Listed under their amenities is that they offer air conditioning, but what they don’t mention and should be noted before booking the hotel is the fact that once winter hits, they only turn on the heating. They have control over the entire hotel’s heating/ac so you can’t really do anything to change it. When I did call for help, they could only offer to me the option to crack a window open which would’ve not worked out as I tend to get allergies. Having said that, my number one complaint is the fact that their bathroom smelled so much like mold. I only used it for the toilet bowl, and even their bidet looked pink and unclean. I also didn’t take a shower for I was afraid of what I could potentially catch there. I’m so relieved I only had to stay for one night, but never again. I would rather book a capsule if this place were my only option. Hell, I’d prefer to sleep outside.
Stayed 1 night in Oct 2025

10/10 Excellent

Pierre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the local restaurants in the near, especially on the direction to tram stations.
Stayed 7 nights in Oct 2025

10/10 Excellent

gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+
Stayed 1 night in Oct 2025

8/10 Good

King

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent good choice for myself at the neighbourhood 👌
Stayed 1 night in Aug 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, excellent location quite close to the Monorail from Haneda airport. Comfortable room, quite a good size for Tokyo. Close to lots of things to do and places to eat. Staff were helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Dominique

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room by Japan standards with two laundry machines on 4 or 5 floors.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tamanna

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay!
Stayed 4 nights in Oct 2025

10/10 Excellent

KEVIN

Stayed 3 nights in Jul 2025

6/10 Okay

Mikio

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Aimi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room
Stayed 2 nights in Sep 2025

8/10 Good

Tanyia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We could not find English speaking TV channels. It was not close to shops.
Stayed 8 nights in Sep 2025

4/10 Poor

Patricia

Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I like the Second Lady at 3:00pm Ms. Ursula made my short stay 3:00 pm -3:00 am made me feel better.
Stayed 1 night in Sep 2025

8/10 Good

Na

Travelled with family
Liked: Amenities
Nice hotel
Stayed 3 nights in Sep 2025

6/10 Okay

reshma

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was quite dated, and the carpet smelled strange
Stayed 2 nights in Sep 2025

10/10 Excellent

Gabriela

Stayed 1 night in Sep 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

8/10 Good

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and safe
Stayed 3 nights in Aug 2025

6/10 Okay

Alicia Soledad

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not too bad

The hotel was OK. The room we got smelled like urine and humidity - I want to even say it smelled like a wet rag. There was mold in the shower. I booked an extra room on our last night and that room did not smell like the room I was originally in. However, it did smell old. Likely due to the carpet.
Stayed 3 nights in Jul 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Very kind staff, very helpful, and the area is very quiet. About 30 minutes from Shibuya, Shinjuku, Harajuku
Stayed 8 nights in Jul 2025

6/10 Okay

Brad

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel seems to be about 10yrs old and they supposedly did a renovation 6yrs ago, but hotel seems and looks much older. Definitely is not 4stars and advertised. No restaurants in immediate area so outside of convenient stores, you will need to make a trek for food. Much better hotel options, including other Mitsui Garden Hotels, in the area for the same choice. Do not recommend unless only option available.
Stayed 2 nights in Jul 2025