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Moonoka Hotel Ginza

3.0 star property

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Photo gallery for Moonoka Hotel Ginza

Interior entrance
Deluxe Suite
Front of property
Superior King Suite | Living area
Superior King Suite

Reviews

6.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3-7-3 Irifune, Chuo, Tokyo, Tokyo, 104-0042
  • Place, Sumida River
    ‪4 min walk‬
  • Place, Kabuki-za Theatre
    ‪12 min walk‬
  • Place, Tsukiji Outer Market
    ‪12 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪36 min drive‬

Room options

View all photos for Superior King Suite

Superior King Suite

Superior King Suite

  • Sleeps 5
  • 1 King Bed and 3 Single Futons
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Sleeps 5
  • 2 Double Beds and 1 Single Futon
  • Free Wi-Fi

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About this property

Moonoka Hotel Ginza

This smoke-free hotel features free WiFi in public areas.
Moonoka Hotel Ginza offers 6 accommodations with slippers and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access.

During your stay at Moonoka Hotel Ginza, you'll be within walking distance of Tsukiji Outer Market. Free WiFi in public areas is available.
  • Free WiFi
  • 13 minutes by foot from Tsukiji Outer Market and a 3-minute drive from Tokyo Imperial Palace
Public spaces have free WiFi.

This 3-star Tokyo hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator

More

  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Cleaning fee: JPY 5000 per person, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Moonoka Hotel Ginza Hotel
Moonoka Hotel Ginza Tokyo
Moonoka Hotel Ginza Hotel Tokyo

Moonoka Hotel Ginza Reviews

Reviews

6.4
Rating 10 - Excellent. 2 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 2 out of 5 reviews

6.4/10

Cleanliness

4.8/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Natsu

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
バスタオルやハンドタオルが人数分用意されていなかったこと、カップ類が汚れていたことが残念でした。直前までホテルと直接メッセージのやり取りをさせて頂いていましたが、迅速かつ丁寧にご対応頂き安心感がありました。
Stayed 1 night in Mar 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not book this hotel!

Do not book this so called “hotel”, it’s actually an apartment where you can also book it through Airbnb. The owner of this property is ridiculous! He sent me a private message through Wechat and convinced me to switch to another accommodation which is not the same place as what I booked. I rejected it right away and the owner kept disturbing me by phone call and Wechat messages and claimed that my room was overbooked. Then I called hotels.com to intervened this issue and helped me to secure my booking. The owner was very cunning as he requested me to contact him directly and refused to disclose anything to the customer service representative. Anyway, we checked in successfully and we were told that there’s a cleaning charge of 5000 yen per stay. We are fine with this charge, but we expect them to do cleaning and at least throw the garbage and refill the toilet paper everyday. However, None of these were carried out and I doubt if they have ever washed the bedsheet! The room was very dusty and I kept sneezing everyday! Also, the owner rejected to provide an extra blanket as he claimed that the blanket is good enough for 2 people! If we need an extra blanket, we need to pay extra few hundred yen! After arguing with him, he said he can only offer the blanket free of charge unless we post a good review of this hotel!!! This is very ridiculous and I do not recommend anyone to stay at this hotel!! This hotel will definitely ruin your trip!!!
Stayed 4 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
チェックイン20:00までで、「越える場合は電話をしてください」とあり、お昼頃電話をしたのですが、電話を対応した方が到着時刻は知らせなくていいと言われたので、「20時は超えます」だけ言ったのですが、夜21時頃電話があり、違うスタッフの声で「何時になりますか？」と聞かれました。 特に怒られる訳でもなく、いい対応でしたが、チェックイン時間についてはスタッフ同士で話し合っておくべきだと思いました。 あとはWi-Fiもあり、コンセントもたくさんあった為とても快適にすごせました。
Stayed 1 night in Nov 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2020
Verified

10/10 Excellent

Tianci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2019