New Otani Inn Tokyo

3.0 star property

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Photo gallery for New Otani Inn Tokyo

Front of property
Fountain
Property entrance
Premium Accessible Room - Non-Smoking
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
1-6-2 Osaki, Shinagawa-ku, Tokyo, Tokyo-to, 141-0032
  • Tokyo Tower
    ‪6 min drive‬
  • Tokyo Imperial Palace
    ‪7 min drive‬
  • Meiji Jingu Shrine
    ‪10 min drive‬
  • Tokyo (HND-Haneda)
    ‪11 min drive‬

Room options

Executive Double Room - Non-Smoking

  • Sleeps 4
  • 1 King Bed

Moderate Twin Room - Non-Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

Moderate Twin Room - Smoking

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

Moderate Triple Room - Non-Smoking

8.4 out of 10
Very good
(10 reviews)
  • 23 sq m
  • Sleeps 5
  • 3 Twin Beds

Moderate Triple Room - Smoking

  • 23 sq m
  • Sleeps 5
  • 3 Twin Beds

Moderate Single Room - Non-Smoking

7.8 out of 10
Good
(20 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Moderate Single Room - Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Moderate Semi-double Room - Non-Smoking

7.8 out of 10
Good
(7 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Moderate Semi-double Room - Smoking

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Quality Twin Room - Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

Quality Single Room - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Quality Triple Room - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 5
  • 3 Twin Beds

Premium Semi Suite Room - Non-Smoking

  • 46 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Beds

Quality Semi-double Room - Non-Smoking

8.0 out of 10
Very good
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Accessible Room - Non-Smoking

  • 46 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed

Executive Deluxe Twin Room - Non-Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Executive Deluxe Room - Non-Smoking

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Beds

Similar properties

About this property

New Otani Inn Tokyo

Hotel with a restaurant, in the vicinity of Tokyo Tower
A restaurant, a bar/lounge, and self parking are available at this hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.
New Otani Inn Tokyo offers 427 accommodations with slippers and designer toiletries. Beds feature down comforters. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of New Otani Inn Tokyo's great location. During your stay, you'll be close to Tokyo Tower. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, conference space, and convenience store
  • Guests speak favorably about the clean accommodations and the overall condition of the property
  • 6 minutes by car from Tokyo Tower and 8 minutes from Tokyo Imperial Palace
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. New Otani Inn Tokyo also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this Tokyo hotel.

For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.
FUNACHAYA - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Lounge - This café serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 2,500 per night)

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: JPY 2,541 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • FUNACHAYA
  • The Lounge

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance

More

  • 1 building
  • 13 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels
  • Pay films

Food and drink

  • Limited room service
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 2420.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 2541.00 per person
  • Covered self parking fee: JPY 2500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 2420.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

New Otani
New Otani Inn
New Otani Inn Tokyo
New Otani Tokyo
New Otani Tokyo Inn
Otani Inn
Otani Inn Tokyo
Otani Tokyo
Tokyo New Otani
Tokyo New Otani Inn
Hotel New Otani Tokyo Executive House ZEN & The Main Japan
New Otani Hotel Tokyo
New Otani Tokyo Garden Hotel
New Otani Inn Tokyo Hotel Shinagawa
New Otani Shinagawa
New Otani Inn Tokyo Shinagawa
New Otani Inn Tokyo Hotel
New Otani Inn Tokyo Tokyo
New Otani Inn Tokyo Hotel Tokyo

New Otani Inn Tokyo Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 402 out of 1006 reviews
Rating 8 - Good. 354 out of 1006 reviews
Rating 6 - Okay. 166 out of 1006 reviews
Rating 4 - Poor. 46 out of 1006 reviews
Rating 2 - Terrible. 38 out of 1006 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Charles, Palm beach gardens

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great business hotel They have improved and is comfortable for the price Not luxury but basic decent lodging
Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2025

10/10 Excellent

Diem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m totally loving this spot super super convenient it take you to almost anywhere. Not missing out on anything it have everything you need. Yes this place on hot spot and definitely coming back!!!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Monica

Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Room comfort

Great location

Conveniently located next to Osaki train station.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Wen I

Travelled with family
Disliked: Property conditions & facilities
The room size for three adult guests was extremely small.
Stayed 3 nights in Apr 2025

10/10 Excellent

Khoa

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location by the Meguro river. During cherry blossom season, you can step outside and walk along the river and it's gorgeous. Also conveniently located right by the train station and a bunch of food options.
Stayed 5 nights in Mar 2025

8/10 Good

Mandy

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

8/10 Good

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great access to transportation. Quiet and clean, with good restaurant options close by.
Stayed 3 nights in Apr 2025

8/10 Good

Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location that's literally right next to the Osaki station, Otani Inn is a good spot for the convenience for those who just need a spot to stay and go take transit to enjoy Tokyo. Place in general is quite old though as it feels like it's still in the 90s, the room dials to control the temp is not the greatest here so I would not advise coming here during the peak summer seasons as the room got quite warm (and this was during Spring). It has all the main amenities, staff were friendly and welcoming, smell of smoke wasn't noticeable at all outside of our room, and I would feel like the main positive point of this hotel is just how close you are to the train station, plus you have a few restaurants and shops nearby if you need to stock up on supplies. Would I come back here? Only if I needed a basic place to stay that gets the job done.
Stayed 5 nights in Mar 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is located right next to the train station which is very convenient to get around. Staff can speak English well and very helpful. Hotel is quite big, the room we stayed at was clean. Would recommend staying here for your stay in Tokyo.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christian

Liked: Staff & service
Stayed 9 nights in Apr 2025

10/10 Excellent

Jemmy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great! It was so close to Osaki Train Station which made it super accessible to the rest of Tokyo. The hotel cleaning staff was also very friendly and left the space spotless every day.
Stayed 6 nights in Apr 2025

6/10 Okay

Wen I

Stayed 1 night in Apr 2025

10/10 Excellent

Duncan

Very helpful staff and a separate bed for each of our child guests.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was possibly the easiest hotel to get to in Japan that we've stayed. It was connected to the train station and part of a shopping complex which included multiple western and Japanese dining and shopping options. There's even a grocery store in the basement of the shopping complex here. Small yet stylish room with well-trained staff. The breakfast was delicious but could use improvement on the ease of moving around-both for patrons and staff. There is a narrow corridor that served multiple purposes in the worst way: it was the entrance and the exit of all patrons and staff and was also the line for drinks and food on the buffet. In the short time we were dining, there were multiple collisions among people and staff colliding with others and dropping dishes. This was the only downside of this stay but a disappointment as we prefer a more calm breakfast area. We would stay here again but probably would avoid eating in their dining hall.
Stayed 1 night in Mar 2025

10/10 Excellent

Terry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel close to station

A short walk from Osaki station. Service was good. Stored baggage until check in time. Good size room, bed a bit soft and not many power outlets. Morning breakfast was excellent.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 5 nights in Mar 2025

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely amazing. So close by the train station made exploring great.
Stayed 2 nights in Mar 2025

10/10 Excellent

Pamy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value-for-Money + near JR Station on Yamanote line

Functional hotel which was generally comfortable albeit a little dated looking and easily accessible to Osaki station. Lawsons right at the 3rd floor entrance of the hotel as well as a really lovely cafe just down the escalator from the Lawsons. Value-for-money. Would recommend to others.
Stayed 3 nights in Mar 2025

8/10 Good

Mirel

Stayed 1 night in Mar 2025

10/10 Excellent

HENRY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 week stay. The hotel is convenient to train station and mall. Is super clean and was very accommodating to requests. Taxi, currency exchange, WiFi and computer needs.
Stayed 6 nights in Mar 2025