New Otani Inn Tokyo

3.0 star property

Choose dates to view prices

Photo gallery for New Otani Inn Tokyo

Front of property
Bar (on property)
Property entrance
Lobby
Premium Accessible Room - Non-Smoking

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
1-6-2 Osaki, Shinagawa-ku, Tokyo, Tokyo-to, 141-0032
  • Tokyo Tower
    ‪6 min drive‬
  • Tokyo Imperial Palace
    ‪7 min drive‬
  • Meiji Jingu Shrine
    ‪10 min drive‬
  • Tokyo (HND-Haneda)
    ‪11 min drive‬

Room options

Executive Double Room - Non-Smoking

  • Sleeps 4
  • 1 King Bed

Moderate Twin Room - Non-Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

Moderate Twin Room - Smoking

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

Moderate Triple Room - Non-Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • Sleeps 5
  • 3 Twin Beds

Moderate Triple Room - Smoking

  • 23 sq m
  • Sleeps 5
  • 3 Twin Beds

Moderate Single Room - Non-Smoking

8.0 out of 10
Very good
(16 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Moderate Single Room - Smoking

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Moderate Semi-double Room - Non-Smoking

7.8 out of 10
Good
(6 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Moderate Semi-double Room - Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Quality Twin Room - Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

Quality Single Room - Non-Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Quality Triple Room - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 5
  • 3 Twin Beds

Premium Semi Suite Room - Non-Smoking

  • 46 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Beds

Quality Semi-double Room - Non-Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Accessible Room - Non-Smoking

  • 46 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed

Executive Deluxe Twin Room - Non-Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Executive Deluxe Room - Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Beds

Twin - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Twin - Smoking

  • Sleeps 2

Semi-double - Smoking

  • Sleeps 2

Single - Smoking

  • Sleeps 1

Single - Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Semi-double - Non-Smoking

  • Sleeps 2

Triple - Non-Smoking

  • Sleeps 3

Other - Non-Smoking

  • Sleeps 6

Semi-double - Non-Smoking

  • Sleeps 2

4Beds - Non-Smoking

  • Sleeps 4

Semi-double - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Triple - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 1

Single - Non-Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Twin - Smoking

  • Sleeps 1

Twin - Smoking

  • Sleeps 1

Twin - Smoking

  • Sleeps 2

Triple - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex 4Beds - Non-Smoking

  • Sleeps 4

Single - Non-Smoking

  • Sleeps 1

Triple - Non-Smoking

  • Sleeps 3

Single - Non-Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

Semi-double - Smoking

  • Sleeps 2

Triple - Smoking

  • Sleeps 3

Semi-double - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

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About this property

New Otani Inn Tokyo

Hotel with a restaurant, in the vicinity of Tokyo Tower
A restaurant, a bar/lounge, and self parking are available at this hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.
New Otani Inn Tokyo offers 427 accommodations with slippers and designer toiletries. Beds feature down comforters. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of New Otani Inn Tokyo's great location. During your stay, you'll be close to Tokyo Tower. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, conference space, and convenience store
  • Guests speak favorably about the proximity to public transportation and the clean accommodations
  • 6 minutes by car from Tokyo Tower and 8 minutes from Tokyo Imperial Palace
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. New Otani Inn Tokyo also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this Tokyo hotel.

For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.
FUNACHAYA - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Lounge - This café serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 2,500 per night)

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: JPY 2,541 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • FUNACHAYA
  • The Lounge

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance

More

  • 1 building
  • 13 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels
  • Pay films

Food and drink

  • Limited room service
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 2420.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 2541.00 per person
  • Covered self parking fee: JPY 2500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 2420.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

New Otani
New Otani Inn
New Otani Inn Tokyo
New Otani Tokyo
New Otani Tokyo Inn
Otani Inn
Otani Inn Tokyo
Otani Tokyo
Tokyo New Otani
Tokyo New Otani Inn
Hotel New Otani Tokyo Executive House ZEN & The Main Japan
New Otani Hotel Tokyo
New Otani Tokyo Garden Hotel
New Otani Inn Tokyo Hotel Shinagawa
New Otani Shinagawa
New Otani Inn Tokyo Shinagawa
New Otani Inn Tokyo Hotel
New Otani Inn Tokyo Tokyo
New Otani Inn Tokyo Hotel Tokyo

New Otani Inn Tokyo Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 386 out of 1001 reviews
Rating 8 - Good. 361 out of 1001 reviews
Rating 6 - Okay. 169 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

HENRY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 week stay. The hotel is convenient to train station and mall. Is super clean and was very accommodating to requests. Taxi, currency exchange, WiFi and computer needs.
Stayed 6 nights in Mar 2025

10/10 Excellent

shintaro

Liked: Cleanliness, staff & service, property conditions & facilities
best!
Stayed 4 nights in Mar 2025

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, very close to subway station which meant it was ready to get in and out of city centre and airport. Small rooms which were clean and tidy. Good breakfast (Japenese and western cuisine). Polite and helpful staff.
Stayed 7 nights in Feb 2025

8/10 Good

Shinobu, Pomona

Stayed 2 nights in Feb 2025

10/10 Excellent

Eiichi

Stayed 1 night in Feb 2025

10/10 Excellent

Masashi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Siew Thong

Stayed 13 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonably Priced Well-situated Hotel in Tokyo

This hotel had a great location literally steps outside the JR Otani station. It provided easy access to Shinjuku, Shibuya and elsewhere on the Yamanote Line, and to Yokohama. Hotel was a bit dated and no free breakfast. This was okay as it was as advertised. Hotel was especially good for having options for multiple beds in a single room which is hard to find in Tokyo. The room was clean and the wifi was good. Overall, a good stay. Will consider again in the future.
Stayed 1 night in Jan 2025

8/10 Good

Wai Cheng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to malls and station is very convenient. There are quite a number of restaurants, a supermarket, Daiso, Matsumoto, etc. The 24-hour Lawson is just outside the hotel. The hotel should consider changing the sofa and carpet. Look old. Also provide more electrical points.
Stayed 13 nights in Jan 2025

8/10 Good

Valentin

Stayed 1 night in Feb 2025

8/10 Good

David

Stayed 2 nights in Jan 2025

10/10 Excellent

Shiro

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Perfect hotel

Just excellent. Everything went so comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Shiro

Business traveller
Just excellent. So smooth access to the JR train.
Stayed 1 night in Jan 2025

10/10 Excellent

Malik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well staffed with phenomenal service.
Stayed 1 night in Jan 2025

8/10 Good

Mercedes

Stayed 4 nights in Jan 2025

10/10 Excellent

Sonny

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to access Good with kids Great breakfast buffet Amenities are well provided Good value for money
Stayed 2 nights in Jan 2025

10/10 Excellent

Isaac

Stayed 2 nights in Jan 2025

10/10 Excellent

Ritsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Hiroyuki

Stayed 1 night in Jan 2025

6/10 Okay

JON

Travelled with family
Liked: Cleanliness, staff & service, amenities
Need better room climate control.
Stayed 2 nights in Jan 2025

8/10 Good

Ritsuko

Stayed 1 night in Dec 2024

8/10 Good

Ritsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Evan

Stayed 1 night in Jan 2025

6/10 Okay

Simone

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Stay at the New Otani Inn

It is a very clean efficient business hotel. I was travelling with children and the hotel was unwilling or unable to help me reserve a taxi to travel to the airport. This was disappointing particularly as a receptionist has previously helped me to do this.
Stayed 2 nights in Dec 2024