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Phoenix Inn

1.0 star property

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Photo gallery for Phoenix Inn

Vending machine
Reception
Lockers
A hotel reception area with a clock, a large TV screen displaying a sunset, and a sign for Phoenix Inn.
A modern room with a large window, a painting, a dining area, and a fire extinguisher.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2-19-20 Takanawa, Tokyo, Tokyo, 108-0074
  • Place, Sengakuji Temple
    ‪8 min walk‬
  • Place, Keio University
    ‪11 min walk‬
  • Place, Shiba Park
    ‪20 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪27 min drive‬

Room options

View all photos for Basic Twin Room

Basic Twin Room

Basic Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Economy Twin Room

Free WiFi, bed sheets, wheelchair access

Economy Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Japnese Quad Non smoking

A bunk bed room with a window, a painting on the wall, and a power outlet.

Japnese Quad Non smoking

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Twin Room

A bunk bed room with a window, curtains, and a wooden floor.

Twin Room

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bunk Bed
  • Free Wi-Fi

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About this property

Phoenix Inn

A microwave in a common area, a refrigerator in a common area, and a TV in a common area are available at this smoke-free hostel. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine. Weekly housekeeping is available.
Phoenix Inn offers 6 air-conditioned accommodations with slippers. This Tokyo hostel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include showers with rainfall showerheads, children's slippers, and toothbrushes and toothpaste. Housekeeping is offered weekly and hair dryers can be requested. Housekeeping is provided on a limited basis.
During your stay at Phoenix Inn, you're just a quick walk from Sengakuji Temple. Free WiFi in public areas is available.
  • Free WiFi (speed: 25+ Mbps)
  • Amenities include a multilingual staff, an elevator, and a communal living room
  • Just a 4-minute drive from Tokyo Tower and a few minutes from Tokyo Bay
Phoenix Inn offers its guests a vending machine, multilingual staff, and a communal living room. Public spaces have free WiFi. Phoenix Inn also features an elevator, a microwave in a common area, and a refrigerator in a common area.

This Tokyo hostel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request

Things to do

  • TV in common areas

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Low-height bed (45 centimetre high)
  • Low-height door lock
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (75 centimetre high)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-width doorways (80 centimetre wide)

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Children's slippers
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

More

  • Air conditioning
  • Electrical adapters
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: JPY 2000

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: JPY 2000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 9:00 AM - 11:00 PM.
Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Phoenix Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 18 out of 44 reviews
Rating 8 - Good. 9 out of 44 reviews
Rating 6 - Okay. 9 out of 44 reviews
Rating 4 - Poor. 4 out of 44 reviews
Rating 2 - Terrible. 4 out of 44 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Madelyn

Its was our 1st time experience this style of stay. What a welcoming and clean atmosphere. We would definitely book
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Hyoju

Liked: Staff & service
Was okay but a bit noisy from other guests
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

christopher ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Baptiste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025
Verified

8/10 Good

HIROAKI

羽田発早朝便の前泊には程よい立地にある。
Stayed 1 night in Mar 2026
Verified

8/10 Good

Celso Akinori

Liked: Cleanliness, staff & service, property conditions & facilities
A higiene é bem cuidada, tantono quarto como nas áreas comuns. Localização boa.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Kohei

Liked: Cleanliness
Disliked: Amenities
もはや防音という概念すらない作りでしたが、値段を考えれば仕方ないかもしれません。 シーズンオフに行ったので、スタッフが作業する音で何度も目が覚める以外の雑音はありませんでした。 ただ、Expediaのメッセージ機能には一切反応してくれないので、何かあれば電話を掛けることを勧めます。 携帯電話だし、掛けてもこちらから訊かなければ名乗ることもしてくれませんでしたが、普通に対応してくれます。
Stayed 4 nights in Feb 2026
Verified

8/10 Good

MARI

Liked: Cleanliness, amenities, property conditions & facilities
建物の入り口に戸惑いましたが、夜遅くのチェックインと早朝チェックアウトだったので、滞在時間は短かったんですが、静かだし、トイレも綺麗で、とても満足しています。 スタッフの方も対応もすごく良かったです。
Stayed 1 night in Feb 2026
Verified

8/10 Good

Misato

Liked: Cleanliness, staff & service
スタッフさんとても優しい対応でした。 壁が薄く早朝まで通話されてる外国の方がおり、熟睡はできませんでしたが、急な宿泊だったので助かりました。
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Josephine

Liked: Cleanliness
Disliked: Property conditions & facilities
Personeel erg aardig en alles was erg schoon! De muren van de kamers lopen alleen niet door tot het plafond, waardoor de privé kamers qua geluid niet prive zijn. Je hoort elkaar erg goed. Er is niet heel veel sfeer in het hostel. Wel is het fijn dat het direct naast het treinstation is
Stayed 5 nights in Dec 2025
Verified

8/10 Good

izumi

Liked: Cleanliness, staff & service, amenities
とても清潔です スタッフは親切でした
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Hiroto

Disliked: Amenities, property conditions & facilities
客室は音がロビーに丸聞こえの状態でした。 本当にそれだけが気がかりでした。
Stayed 2 nights in Dec 2025
Verified

8/10 Good

SEIKO

Liked: Cleanliness, staff & service, property conditions & facilities
丁寧な対応で、親切で誠実さが感じられました。お部屋にはうち鍵はありますが、外鍵は渡されません。一度チェックインしてから外出する際もそのままで若干の心配はありますが、ロッカーを気軽に使えるので補われています。良いホステルです。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Yuki

Liked: Cleanliness, staff & service, amenities
ゲストハウスに初めて泊まりました。全くの他人との同室はさすがにキツいので、今回はペアで。外出中に部屋の鍵をかけられないのは心配なところもありましたが、部屋も施設もキレイなので快適でした。 宿の問題ではありませんが、外国人宿泊者はもう少しマナーを守ってほしいですね。ゴミをシャワー室に捨てていかないで下さい。
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

hideyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
総合的にとても良かったと思います。
Stayed 1 night in Oct 2025
Verified

6/10 Okay

稔矢

Disliked: Amenities
新人さんの外国人の方が受付などされておりました 特に不満点はないですが、やや施設の説明が口頭のみなので分かりずらいのかなと思いました。 設備に関しては、やや清潔感などがかけていたのかなと思われます ホステルに対し嫌悪感が無ければ使用してみてください
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Ayae

Stayed 1 night in Feb 2026
Verified

6/10 Okay

HIROHISA

Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Luz

Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Hitomi

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Masahiro

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Masahiro

Stayed 1 night in Nov 2025
Verified

4/10 Poor

TOSHIYUKI

Stayed 1 night in Nov 2025
Verified

6/10 Okay

Yoshiyuki

Stayed 1 night in Nov 2025