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Rona Hotel

2.5 star property

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Photo gallery for Rona Hotel

Front of property
Deluxe Triple Room
Reception
Superior Triple Room | In-room dining
Deluxe Triple Room | Bathroom

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Kitchen

Explore the area

View in a map
7-24-4 Shinjuku, Tokyo, Tokyo Prefecture, 160-0022
  • Place, Samurai Museum
    ‪10 min walk‬
  • Place, Waseda University
    ‪17 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪18 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪36 min drive‬

Room options

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

9.4 out of 10
Exceptional
(6 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Bunk Beds

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

9.2 out of 10
Wonderful
(5 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Bunk Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Single Bunk Bed and 1 Single Bed

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About this property

Rona Hotel

Hotel in Tokyo, near Shinjuku Gyoen National Garden
Free WiFi in public areas and multilingual staff assistance are available at this smoke-free hotel. Housekeeping is available on request.
Rona Hotel offers 6 accommodations with slippers and hair dryers. 42-inch flat-screen televisions come with digital channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, toilets with an electronic bidet, and toothbrushes and toothpaste.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at Rona Hotel, you'll be within walking distance of Shinjuku Gyoen National Garden. Features include free WiFi in public areas.
  • Free WiFi
  • Amenities include a multilingual staff
  • Just a 2-minute drive from Shinjuku Gyoen National Garden and a few minutes from Tokyo Imperial Palace
Rona Hotel offers its guests multilingual staff. Public spaces have free WiFi.

This Tokyo hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Dining table
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Freezer
  • Griddle
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Office
  • Washing machine

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property is professionally cleaned
This property does not have a front desk. This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information and smart lock details. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

RoNa Hotel Hotel
RoNa Hotel Tokyo
RoNa Hotel Hotel Tokyo

Rona Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 93 out of 134 reviews
Rating 8 - Good. 31 out of 134 reviews
Rating 6 - Okay. 5 out of 134 reviews
Rating 4 - Poor. 1 out of 134 reviews
Rating 2 - Terrible. 4 out of 134 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was very clean, very easy to navigate check-in/ out
Stayed 3 nights in Nov 2025

10/10 Excellent

Sosefo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Check in process was easy, rooms were clean, had great amenities. Washing machine was great and easy to use.
Stayed 3 nights in Nov 2025

10/10 Excellent

Roberto

Stayed 5 nights in Oct 2025

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Very roomy 4 bed bunk beds with a kitchen area and seperate bathroom.There is no staff on site but the check in process via tablet was simple enough Only real issue is that there is no elavator and a very narrow staircase if you have big luggage
Stayed 1 night in Oct 2025

2/10 Terrible

Olufunso

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is black mold in the bathroom and they refused to refund our stay. We had to leave after the first night and check into another hotel. If that wasn’t bad enough the WiFi was spotty and the washing machine had not been cleaned
Stayed 6 nights in Oct 2025

8/10 Good

Ryan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It met our expectations, was clean, had good utilities, nice balcony, good location, easy check in process. Beds and pillows could have been more comfortable.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ljiljana

Stayed 7 nights in Sep 2025

10/10 Excellent

MEI JUAN, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If they can add the elevator, it would be better for the customer's with luggages.
Stayed 5 nights in Sep 2025

10/10 Excellent

Kurt

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Clean and easy process.
Stayed 2 nights in Sep 2025

8/10 Good

Carla

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious rooms loved it
Stayed 2 nights in Sep 2025

8/10 Good

Connor

Travelled with group
Liked: Cleanliness, staff & service
Solid location, beds aren’t great but not bad
Stayed 3 nights in Aug 2025

6/10 Okay

binh

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
It's was ok. Felt more like dorm room than a hotel. Would not recommend for family. Saw 2 cockroaches which means room was not cleaned properly.
Stayed 5 nights in Jun 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

8/10 Good

arlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring Sinjiky, Harajuku, Shibuya areas. Close to a train station, Lawson and 7-11. Perfect room for a family of 4 as our room had 2 bunk beds.
Stayed 3 nights in Jul 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely, clean and tidy room in a great area with great facilities. I would highly recommend staying here.
Stayed 3 nights in Jul 2025

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of four enjoyed our stay at Rona. Be aware that there won’t be a person to assist with check in and out, but respond quickly to questions and requests through email. Beds were comfortable, quiet neighborhood nearby to attractions & transportation. Laundry is directly in the room, which is great. Terrific coffee shop is neighboring the hotel, very convenient in the mornings.
Stayed 4 nights in Jul 2025

8/10 Good

Cari, Teaneck

Travelled with family
Liked: Cleanliness, amenities
Our room was much smaller than I anticipated. I didn’t realize we didn’t have an actual table but that the tray table in the room is what was considered a table. It had a kitchen sink, stove, microwave, plates, washing machine/dryer combo was a must, etc. so it was good for our purposes. The room was on the third floor, no elevator and ac was not on when we arrived. We were very hot from being outside in the heat so entering a room even hotter was incredibly difficult. Once the ac was running, it cooled very well but took some time. Really wish it had been on prior to us getting there. We had the 3 twin bed room, others were larger but already sold out. I’d say go for the larger rooms if you can but if you don’t mind the small space, it’s functional and was fine for 2 adults and 1 child. I wouldn’t try for more people.
Stayed 3 nights in Jul 2025

4/10 Poor

Tara

Disliked: Cleanliness
Stayed 4 nights in Jun 2025

10/10 Excellent

Juliana, PLYMOUTH

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at the Rona Hotel. It was very convenient and our favorite thing was the shower. I have never have such and amazing shower pressure anywhere in the world. My only feedback is to get better signage about the place. The sign is very small and we had trouble finding the place. Other than that, it was a great location for our family of 4
Stayed 3 nights in Jun 2025

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great size accommodation
Stayed 2 nights in Jun 2025

8/10 Good

Alyssa Jeanne

Travelled with group
Liked: Cleanliness, property conditions & facilities
Good location. And the room is pretty good for a group of 3. The location is also near a metro station and a couple of convenient store and restaurants. It's also one bus away to the heart of Shinjuku. The only down side is the hotel doesn't have a elevator which made it hard for us bringing in and out our luggages. We're on the 3rd floor and the stairs are narrow. We struggle bringing down 6 luggages when we were leaving.
Stayed 5 nights in May 2025

10/10 Excellent

Nadir

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

8/10 Good

Inda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was nice but it wasn’t the greatest. The bidet did not work.
Stayed 3 nights in May 2025

8/10 Good

Evelyn

Travelled with family
Liked: Amenities
Great place to stay! It was great for 2 ppl. The space is a bit small if you have two huge luggages (had to manoeuvre luggages to open them) Only negative is the main entrance to hotel does not have a lock so anyone can open it. Rooms need a code to get into so relatively safe and we had no issues
Stayed 4 nights in May 2025