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Rating 10 - Excellent. 492 out of 1001 reviews
10 - Excellent
492
Rating 8 - Good. 362 out of 1001 reviews
8 - Good
362
Rating 6 - Okay. 97 out of 1001 reviews
6 - Okay
97
Rating 4 - Poor. 27 out of 1001 reviews
4 - Poor
27
Rating 2 - Terrible. 23 out of 1001 reviews
2 - Terrible
23
8.8/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Good
Michelle
10 Aug 2025
Liked: Staff & service
The hotel is in a great location. 7 minute walk to the train station and lots of restaurants. The bathroom had glass walls but they did have blinds you could pull down. The hotel staff were happy to look after our bags on check out.
I love this hotel because is so close everywhere we go if you know how to stay in Japan ! We use train so close where I stay ,hotel good prices I will come back to Japan will stay this area!😘😘
The staff were pleasant and helpful. The bed was comfy and liked the bathroom facilities. I didn’t like the wallpaper on the 8th floor and thought the carpet had an “off” odor.
Loved it was a great first impression of Tokyo I sleeped like a rock! Water temperature and pressure in shower was perfect and the most amazing toilet experience ever
There is a bar right outside a lot of young adults liked to hang out at, but couldn't hear it at all in the room. We visited on trash day so everyone's garbage was out early in the morning, and we left before it was all cleaned up, so cannot say what the cleanliness of the area is normally like. The hotel itself is FABULOUS! We are large sized and it did not feel cramped even in bathroom. We only stayed one night but i would come again. Donquiote store and shibuya crossing are like a 5 min walk away.
Cute boutique rooms, we were on L8 and had a nice big window with a small balcony. Loved the natural light. All staff spoke English. Please note that the bathroom is in the centre of the room, right next to the bed, with clear glass around it (you could close curtains/blinds but could still see through a bit) and opposite a mirror - fine for solo travellers but not much privacy for room-sharing. Great location, around the corner from Don Quijote Mega/H&M/Starbucks and short walking distance to Shibuya station/Scramble Square, shops etc. It's on the edge of 'Love Hotel Hill' and there are plenty of clubs and bars around - great location for some nightlife but also not too loud - we could hear a bit of club noise until about 1am on Friday night but it wasn't too bad, the windows are mostly soundproof. Enjoyed our 2 free water bottles and pottery tea cups in the room. Nice double wardrobe. Double bed was big enough for 2 middle-sized adults and there was plenty of room on the bench for our 2 bags, plus an extra suitcase stand. Would stay again.
For Tokyo the room was a good size. The staff were excellent andcvery helpful. We loved the area that the hotel was in. Station and Shibuya Crossing a few minutes wslk awsy. Lots of choice of restaurants and bars nearby. We loved the little bar across the road from the hotel. We met many lovely people there whilst stitting on stools at the bar.
Excellent location! Literally around the corner from shopping and Shibuya Crossing. Room was clean, had a closet for storage and staff were friendly and helpful. The bathroom/shower area is a big cubed glass window with curtains (just be prepared when traveling with family). For those booking due to the anime themeing, like me, just know that is only on floor 2 if you would like to request in advance. There is a 7-11 feet away which is nice for quick snacks and exchange of $/ATM use.
Convenient location if you need to stay in Shibuya area.
There's a karaoke nearby that we heard people sing at 5 am the 2 nights we stayed. The rooms are tiny but have what you need
I found the bathroom inconvenient to get in and out of because of a step and door which isn't great if you have mobility issues.
Loved the motion sensor lights
If you arrive from main street by train station ok walk but on first night we approached from the back road and it was a hike
We wanted to stay in Shibuya area but it's where we saw the most intoxicated people of the whole trip. Still super safe though