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Shibuya Hotel En

3.0 star property

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Photo gallery for Shibuya Hotel En

Hallway
Reception
Premium bedding, down duvets, in-room safe, individually furnished
Front of property
Queen Double (Factory Modern Superior), Non-snoking

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

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1-1 Maruyama-cho, Shibuya-ku, Tokyo, Tokyo-to, 150-0044
  • Place, Love Hotel Hill
    ‪2 min walk‬
  • Place, Shibuya Crossing
    ‪6 min walk‬
  • Place, Yoyogi Park
    ‪8 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪32 min drive‬

Room options

View all photos for Double (Hideout Double)

Premium bedding, down duvets, in-room safe, individually furnished

Double (Hideout Double)

  • Sleeps 2

View all photos for Twin (Factory Modern)

Premium bedding, down duvets, in-room safe, individually furnished

Twin (Factory Modern)

  • Sleeps 2

View all photos for Double (Japanese Modern Superior)

Premium bedding, down duvets, in-room safe, individually furnished

Double (Japanese Modern Superior)

  • Sleeps 2

View all photos for Double (Hideout Double), Non-snoking

Double (Hideout Double), Non-snoking

Double (Hideout Double), Non-snoking

8.0 out of 10
Very good
(18 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double (Japanese Modern Superior), Non-smoking

Double (Japanese Modern Superior), Non-smoking

Double (Japanese Modern Superior), Non-smoking

8.0 out of 10
Very good
(13 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin (Factory Modern), Non-snoking

Twin (Factory Modern), Non-snoking

Twin (Factory Modern), Non-snoking

8.0 out of 10
Very good
(5 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Factory Modern Twin Comfort, Non-Smoking, No extra bed(Max 2 adults, child 0-6 years old free)

Factory Modern Twin Comfort, Non-Smoking, No extra bed(Max 2 adults, child 0-6 years old free)

Factory Modern Twin Comfort, Non-Smoking, No extra bed(Max 2 adults, child 0-6 years old free)

9.0 out of 10
Wonderful
(7 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Twin (Kominka), Non-snoking

Executive Twin (Kominka), Non-snoking

Executive Twin (Kominka), Non-snoking

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Twin (Cave), Non-snoking

Executive Twin (Cave), Non-snoking

Executive Twin (Cave), Non-snoking

  • 25 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Double (Oriental), Non-snoking

Executive Double (Oriental), Non-snoking

Executive Double (Oriental), Non-snoking

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Queen Double (Factory Modern Superior), Non-snoking

Queen Double (Factory Modern Superior), Non-snoking

Queen Double (Factory Modern Superior), Non-snoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double (Oriental)

Premium bedding, down duvets, in-room safe, individually furnished

Executive Double (Oriental)

  • Sleeps 2

View all photos for Executive Twin (Cave)

Premium bedding, down duvets, in-room safe, individually furnished

Executive Twin (Cave)

  • Sleeps 2

View all photos for Executive Twin (Kominka)

Premium bedding, down duvets, in-room safe, individually furnished

Executive Twin (Kominka)

  • Sleeps 2

View all photos for Queen Double (Factory Modern Superior)

Premium bedding, down duvets, in-room safe, individually furnished

Queen Double (Factory Modern Superior)

  • Sleeps 2

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About this property

Shibuya Hotel En

Hotel with a 24-hour front desk, 7-minute walk to Shibuya Crossing
A microwave in a common area, a refrigerator in a common area, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a TV in a common area, and a front-desk safe are onsite.
Shibuya Hotel En offers 58 air-conditioned accommodations with safes and complimentary bottled water. These individually furnished accommodations include desks. Beds feature down comforters and premium bedding. 40-inch LED televisions come with digital channels.

Bathrooms include slippers, bidets, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Shibuya Hotel En's great location gets high marks from our customers. During your stay, you're just a quick walk from Shibuya Crossing. Free WiFi in public areas and dry cleaning service are available.
  • Free WiFi and wired Internet
  • Amenities include a front-desk safe, a multilingual staff, and TV in a common area
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Shibuya Crossing and Yoyogi Park
As a guest of Shibuya Hotel En, you'll find multilingual staff, dry cleaning/laundry services, and a front-desk safe. WiFi and wired Internet are free in public spaces. Shibuya Hotel En also features a television in a common area, a microwave in a common area, and a refrigerator in a common area.

This 3-star Tokyo hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Shibuya City
Shibuya City Hotel
SHIBUYA EN
Shibuya City Hotel Tokyo
SHIBUYA HOTEL EN Tokyo
SHIBUYA HOTEL EN (Formerly Shibuya City Hotel)
SHIBUYA HOTEL EN Hotel
SHIBUYA HOTEL EN Tokyo
SHIBUYA HOTEL EN Hotel Tokyo

Shibuya Hotel En Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 499 out of 1002 reviews
Rating 8 - Good. 356 out of 1002 reviews
Rating 6 - Okay. 97 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Isaac

Stayed 1 night in Sep 2025

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at Hotel En
Stayed 3 nights in Sep 2025

10/10 Excellent

Franz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was in a great location, close to don quijote and subway stations. The pillows though are hard like rocks. Literally rocks in them.
Stayed 5 nights in Aug 2025

2/10 Terrible

Chun Peng

Stayed 2 nights in Aug 2025

4/10 Poor

Tony

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The broken garbage bags and filth from the bar across the street from the hotel were strewn everywhere, including the entryway to the Shibuya Hotel En. The stench was there as you entered. Other clients entered the hotel yelling and bumping walls from their clubbing and drinking until 4 AM. However, those greeting at the desk were courteous, kind, and helpful.
Stayed 1 night in Sep 2025

8/10 Good

Iridian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, the room was a bit smaller than I anticipated but other than that it was a great room. Only stayed for 2 nights, the second day there, we were given a new set of towels that were left on our door since we didn’t request a cleanup. Everything was clean, the shampoo and body wash were great and had such a relaxing smell. They even provided with a room spray which again it had such a good and relaxing smell. I only saw 1 flaw and that’s honestly inevitable when you’re in Japan as it’s very humid here. But the restrooms have blinds and I saw a bit of mold on the cord of the blinds. Other than that everything was great, staff was easy to communicate with, I even got a call about 30 min before midnight making sure I was still going to check in. I would definitely come back! Ohh aaannddd it’s right in the middle of EVERYTHING!! Mega donquijote was walking distance, shibuya crosswalk was walking distance too
Stayed 2 nights in Aug 2025

10/10 Excellent

Emily

Stayed 3 nights in Aug 2025

10/10 Excellent

Shuai

Stayed 1 night in Aug 2025

10/10 Excellent

Louis

Stayed 4 nights in Aug 2025

10/10 Excellent

Liron

Stayed 1 night in Aug 2025

10/10 Excellent

Christina

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Kenneth

Stayed 2 nights in Aug 2025

8/10 Good

Michelle

Liked: Staff & service
The hotel is in a great location. 7 minute walk to the train station and lots of restaurants. The bathroom had glass walls but they did have blinds you could pull down. The hotel staff were happy to look after our bags on check out.
Stayed 2 nights in Jul 2025

8/10 Good

Sahil

Stayed 1 night in Jul 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jul 2025

8/10 Good

Hoai D.

Liked: Cleanliness, amenities, property conditions & facilities
I love this hotel because is so close everywhere we go if you know how to stay in Japan ! We use train so close where I stay ,hotel good prices I will come back to Japan will stay this area!😘😘
Stayed 7 nights in Jul 2025

10/10 Excellent

Morgan de Saint

Stayed 1 night in Jul 2025

6/10 Okay

ELI

Travelled with family
Not bad. Very small rooms
Stayed 2 nights in Jun 2025

6/10 Okay

Neil

Liked: Cleanliness, property conditions & facilities
Easy to get to shopping and food. A bit of a walk from the train station. Kind of hard to find the front entrance.
Stayed 3 nights in Jun 2025

10/10 Excellent

Miguel

Stayed 4 nights in Jun 2025

10/10 Excellent

Mary

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The staff were pleasant and helpful. The bed was comfy and liked the bathroom facilities. I didn’t like the wallpaper on the 8th floor and thought the carpet had an “off” odor.
Stayed 7 nights in Jun 2025

10/10 Excellent

Maegan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved it was a great first impression of Tokyo I sleeped like a rock! Water temperature and pressure in shower was perfect and the most amazing toilet experience ever
Stayed 2 nights in Jun 2025

10/10 Excellent

cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a bar right outside a lot of young adults liked to hang out at, but couldn't hear it at all in the room. We visited on trash day so everyone's garbage was out early in the morning, and we left before it was all cleaned up, so cannot say what the cleanliness of the area is normally like. The hotel itself is FABULOUS! We are large sized and it did not feel cramped even in bathroom. We only stayed one night but i would come again. Donquiote store and shibuya crossing are like a 5 min walk away.
Stayed 1 night in Jun 2025

10/10 Excellent

Camila

Stayed 3 nights in Mar 2025

10/10 Excellent

MARIA

Stayed 4 nights in Apr 2025