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SHIBUYA STREAM HOTEL

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Photo gallery for SHIBUYA STREAM HOTEL

Lobby
A high-rise building with a grid-like facade, surrounded by other urban structures.
Property amenity
Dining
Soundproofing, free WiFi, bed sheets

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Bar

Explore the area

View in a map
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
  • Place, Shibuya Sky
    ‪2 min walk‬
  • Place, Shibuya Hikarie
    ‪3 min walk‬
  • Place, Shibuya Crossing
    ‪5 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪37 min drive‬

Room options

View all photos for Standard Semi Double Room

A modern hotel room with a large bed, a bench, a TV, and a walk-in closet.

Standard Semi Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a large bed, a desk, a chair, and a TV.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Accessible Twin Room

A modern hotel room with two beds, a small table, and a chair.

Accessible Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking

A modern hotel room with a large bed, a desk, and a bench.

Standard Double Room, Non Smoking

9.4 out of 10
Exceptional
(97 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(21 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets

Superior Twin Room, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Corner Twin, Maxium 4 Beds, Non Smoking

A modern hotel room with two beds, a sofa, a TV, and a city view.

Superior Corner Twin, Maxium 4 Beds, Non Smoking

9.4 out of 10
Exceptional
(26 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Corner Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

A modern hotel room with two beds, a sofa, a TV, and a city view.

Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

A modern hotel room with a large bed, a desk, and a view of the city at night.

Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Semi Double Room, Non Smoking (Shower Only)

A hotel room with a large bed, a desk, and a chair.

Standard Semi Double Room, Non Smoking (Shower Only)

7.4 out of 10
Good
(18 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking (Shower Only)

A modern hotel room with a large bed, a desk, and a bench.

Standard Double Room, Non Smoking (Shower Only)

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

2 restaurants; breakfast served
Shibuya Excel Hotel Tokyu
Shibuya
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 2,210 reviews
The price is €121
26 Aug - 27 Aug
Shibuya Excel Hotel Tokyu

About this property

SHIBUYA STREAM HOTEL

This hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include a microwave in a common area, dry cleaning, and laundry facilities. Weekly housekeeping is available.
SHIBUYA STREAM HOTEL offers 177 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions come with pay movies.

Bathrooms include showers and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is provided weekly.

Our customers tell us they can't get enough of the helpful staff at SHIBUYA STREAM HOTEL. During your stay, you're just a quick walk from Shibuya Crossing. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Guests really like the accommodations for the cleanliness, spaciousness, and overall comfort
  • 6 minutes by foot from Shibuya Crossing and a 4-minute drive from Tokyo Midtown
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury SHIBUYA STREAM HOTEL also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:30 AM.
SHIBUYA STREAM HOTEL has a restaurant on site.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,800 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 3,500 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 35 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3500 per person
  • Self parking fee: JPY 2800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Housekeeping service is provided once every 3 days.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
SHIBUYA STREAM HOTEL Hotel
SHIBUYA STREAM HOTEL Tokyo
SHIBUYA STREAM HOTEL Hotel Tokyo
Shibuya Stream Excel Hotel Tokyu

SHIBUYA STREAM HOTEL Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 953 out of 1174 reviews
Rating 8 - Good. 160 out of 1174 reviews
Rating 6 - Okay. 37 out of 1174 reviews
Rating 4 - Poor. 8 out of 1174 reviews
Rating 2 - Terrible. 16 out of 1174 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, cozy comfortable room and great staff
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Geraldine

It was very nice place to stay with so much to see in the area
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Luara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great and location was amazing
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

doron

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, nice clean great staff and great location
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jacek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great breakfast, great view
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right in the train station with lots of eating places close by
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities
Great staff, amazing location.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Good size rooms … lovely hotel
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Khanh Mai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to everything.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Doris

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location!!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

chanel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was clean and had great views i was sad to leave
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Train station and great food near by
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Sienna

Liked: Cleanliness, staff & service, amenities
The staff was so friendly, loved the amenities and how close the hotel was to Shibuya
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location on Shibuya, lots to eat, walking to all shopping and the heart of the neighborhood. Hotel was clean, friendly, helpful, will stay here again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Dariush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, spacious for Tokyo, perfectly located in shibuya so it was easy to walk or take the metro to other parts of Tokyo
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great multilingual front desk staff and housekeeping staff. Wonderful location.
Deluxe corner room
Shibuya Scramble with hotel behind it.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Sadie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot recommend this hotel enough. Staff, amenities, they were incredible.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Arshpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Quintin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with staff that is incredibly kind, efficient and helpful. Location is perfect next to Shibuya Station so being able to walk out the hotel and immediately jump on a train anywhere in Tokyo is awesome.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities
We had a great & comfortable stay.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel! Very kind staff.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Chularatana

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Location is perfect
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Halina

Liked: Cleanliness, staff & service, property conditions & facilities
Stylish hotel in a convenient location. Lots of restaurant’s in the hotels grounds. Great view of Shibuya Scramble from hotel room window. Also right next to the train station. Would love to stay again
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, amenities
Great location. Easy to find. Rooms on the small side but that was expected. Met our needs for 3 nights of exploring Tokyo. Would definitely stay here again!
Stayed 3 nights in Apr 2026