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SHIBUYA STREAM HOTEL

4.0 star property

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Photo gallery for SHIBUYA STREAM HOTEL

Lobby
Exterior
Soundproofing, free WiFi, bed sheets, wheelchair access
Lobby
Soundproofing, free WiFi, bed sheets, wheelchair access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

Map
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
  • Shibuya Crossing
    ‪8 min walk‬
  • Tokyo Midtown
    ‪4 min drive‬
  • Meiji Jingu Shrine
    ‪7 min drive‬
  • Tokyo (HND-Haneda)
    ‪42 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking (Shower Only)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Twin Room, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Twin Room, Non Smoking

  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Corner Twin, Maxium 4 Beds, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Corner Twin, Maxium 4 Beds, Non Smoking

  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Deluxe Corner Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room, Non Smoking

  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Semi Double Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Semi Double Room, Non Smoking (Shower Only)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

  • 47 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

SHIBUYA STREAM HOTEL

Luxury hotel with a 24-hour front desk and a restaurant
This hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include a microwave in a common area, dry cleaning, and laundry facilities. Weekly housekeeping is available.
SHIBUYA STREAM HOTEL offers 177 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions come with pay movies.

Bathrooms include showers and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is provided weekly.

Our customers tell us they can't get enough of the helpful staff at SHIBUYA STREAM HOTEL. During your stay, you're just a quick walk from Shibuya Crossing. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Guests really like the accommodations for the overall comfort, spaciousness, and cleanliness
  • 8 minutes by foot from Shibuya Crossing and a 4-minute drive from National Stadium
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury SHIBUYA STREAM HOTEL also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:30 AM.
SHIBUYA STREAM HOTEL has a restaurant on site.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,800 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 3,500 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3500 per person
  • Self parking fee: JPY 2800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Housekeeping service is provided once every 3 days.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
SHIBUYA STREAM HOTEL Hotel
SHIBUYA STREAM HOTEL Tokyo
SHIBUYA STREAM HOTEL Hotel Tokyo
Shibuya Stream Excel Hotel Tokyu

SHIBUYA STREAM HOTEL Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 737 out of 998 reviews
Rating 8 - Good. 184 out of 998 reviews
Rating 6 - Okay. 48 out of 998 reviews
Rating 4 - Poor. 12 out of 998 reviews
Rating 2 - Terrible. 17 out of 998 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

clarissa, Daly City

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay in this hotel. Staff are very helpful with our needs.
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Aneil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Shibuya Stream Hotel! Newer property, friendly staff, great bed and the AC worked exceptionally well. The hotel is conveniently located next to New South Gate, which grants easy access to the Narita Express and the Yamanote line. There are tons of restaurants on floors 1-3 of the building. Shibuya Scramble Square is right next to the building and Shibuya Crossing is just a few minutes away on foot. Would stay there again!
Stayed 3 nights in Jan 2025

10/10 Excellent

Catherine

Stayed 3 nights in Jan 2025

6/10 Okay

Wai Man

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms for Japan , buffet breakfast amazing and very close to Shibuya JR
Stayed 5 nights in Jan 2025

10/10 Excellent

Mailee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I stayed here over the weekend, and we absolutely loved it. The staff is incredible, the view of Shibuya Crossing from our room was beautiful, and the room itself was amazing!! I highly highly recommend staying here. I will be back!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica

Stayed 3 nights in Nov 2024

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just wrapped up five nights at Shibuya Stream and could not have been happier with our experience there. Everyone at the hotel was friendly and helpful, our room was spacious and peaceful, and the location was perfect with direct access to so many parts of Tokyo. (My daughter also loved the amenities in the lobby!)
Stayed 5 nights in Dec 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely 3 days in the hotel. Easy access from Shibuya station which makes it easy to travel to other parts of the city if you wish. The hotel itself was equipped with great amenities and location meant many great dining and shopping options within a short walk. Perfect spot for out few days in Shibuya
Stayed 3 nights in Dec 2024

10/10 Excellent

Fanny

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location in Shibuya and close to many excellent dining options! Also close to Shibuya station which made public transportation very convenient! Hotel room was very clean. Bathroom design could use some updating but overall our stay was very comfortable.
Stayed 3 nights in Nov 2024

10/10 Excellent

ZORA

Travelled with group
Liked: Property conditions & facilities
It will be better if there are more wash machines.
Stayed 5 nights in Dec 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location

Perfectly positioned at Shibuya Station with everything you need nearby. The hotel was clean, it was modern with a great view of Tokyo tower of that’s the room you’re given.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nozomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel, Great Location

My husband and I spent the end of December/beginning of January here at Shibuya Stream. We made reservations with breakfast included. The staff was amazing! Everyone speaks several different languages. The breakfast buffet was so delicious and plentiful. They even had vegetarian choices. The room was clean and super quiet. I definitely recommend this hotel.
Stayed 3 nights in Dec 2024

6/10 Okay

Emdad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
average hotel, rooms are small but very much clean place
Stayed 7 nights in Dec 2024

6/10 Okay

David

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Great area for shopping, food, transportation. Hotel itself is a bit bland. Beds/pillows are not up to par for the cost, the breakfast buffet is mediocre and the fitness room is a joke. There are two mats and one exercise bike. No weights.
Stayed 5 nights in Dec 2024

10/10 Excellent

Peter, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute knockout of a property..funky feel and decor,great staff and service attitude ..and smack in the middle of a bustling,exciting neighbourhood..!
Stayed 4 nights in Dec 2024

10/10 Excellent

manpreet, Chicago

Stayed 2 nights in Nov 2024

10/10 Excellent

Lee

Stayed 4 nights in Dec 2024

10/10 Excellent

LUIS, San Diego

Stayed 11 nights in Nov 2024

10/10 Excellent

Nicole

Stayed 10 nights in Dec 2024

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Megan

Stayed 1 night in Nov 2024

4/10 Poor

Arthur

Stayed 3 nights in Nov 2024