Shangri-La Tokyo

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Where to?

Dates

March 2026

April 2026

2 restaurants, breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Pool
Hot tub
Free Wi-Fi
Air-conditioning

Explore the area

Marunouchi Trust Tower Main, 1-8-3 Marunouchi, Chiyoda-ku, Tokyo, Tokyo-to, 100-8283

Place, Marunouchi Building
‪6 min walk‬
Place, Tokyo International Forum
‪9 min walk‬
Place, Tokyo Imperial Palace
‪18 min walk‬
Airport, Tokyo (HND-Haneda)
‪29 min drive‬

Room options

Premium bedding, down duvets, pillow-top beds, minibar

Horizon Club Deluxe Room

Sleeps 3

Deluxe Room, 1 King Bed

Exceptional

City view
50 sq m
Sleeps 4
1 King Bed

Deluxe Imperial Garden View 1 King

Wonderful

Garden view
50 sq m
1 bedroom
Sleeps 4
1 King Bed

Horizon Club, Deluxe Room, 1 King Bed

Exceptional

City view
50 sq m
1 bedroom
Sleeps 4
1 King Bed

Premier Room, 1 King Bed

Exceptional

City view
68 sq m
Sleeps 4
1 King Bed

Executive Suite, 1 King Bed

Exceptional

City view
68 sq m
Sleeps 4
1 King Bed

Deluxe Room, 2 Single Beds

Exceptional

City view
50 sq m
Sleeps 4
2 Single Beds

Deluxe Imperial Garden View 2 Twins

Wonderful

Garden view
50 sq m
1 bedroom
Sleeps 4
2 Single Beds

Horizon Club, Deluxe Room, 2 Single Beds

City view
50 sq m
1 bedroom
Sleeps 4
2 Single Beds

Horizon Club Deluxe Imperial Garden View King

Garden view
50 sq m
1 bedroom
Sleeps 4
1 King Bed

Horizon Club Deluxe Imperial Garden View Twin

Exceptional

Garden view
50 sq m
Sleeps 4
2 Single Beds

Horizon Club, Premier Room, 1 King Bed

City view
68 sq m
1 bedroom
Sleeps 4
1 King Bed

Premier Suite, 1 King Bed

City view
120 sq m
1 bedroom
Sleeps 4
1 King Bed

Shangri-La Suite

Garden view
150 sq m
1 bedroom
Sleeps 4
1 King Bed

Presidential Suite

Garden view
269 sq m
1 bedroom
Sleeps 4
1 King Bed

Executive Suite

Sleeps 2

Deluxe Imperial Garden View Room

Sleeps 2

Premier Room

Sleeps 3

Horizon Club Deluxe Imperial King Room with Garden View

Sleeps 3

Horizon Club Deluxe Imperial Twin Room with Garden View

Sleeps 2

Deluxe King Room

Sleeps 3

Deluxe Twin Room

Sleeps 3

Deluxe Imperial King Room with Garden View

Sleeps 3

Deluxe Imperial Twin Room With Garden View

Sleeps 3

Horizon Club Deluxe King Room

Sleeps 3

Horizon Club Deluxe Twin Room

Sleeps 2

Premier Suite Twin

Sleeps 2

Shangri La Suite

Sleeps 2

Presidential Suite

Sleeps 2

Premier Suite, 2 Single Beds

City view
120 sq m
1 bedroom
Sleeps 4
2 Single Beds

Premier Suite 1 King bed

Sleeps 3

Horizon Club Premier Room 1 King

Sleeps 2

Deluxe Room

Sleeps 3

Similar properties

Pool
Spa
Free Wi-Fi
Restaurant

8 Mar - 9 Mar

About this property

Shangri-La Tokyo

This hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a sauna are onsite.

Shangri-La Tokyo offers 200 air-conditioned accommodations with DVD players and minibars. Each accommodation is individually furnished. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A 24-hour health club and complimentary bicycles are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Chi has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

During your stay at Shangri-La Tokyo, you'll be within walking distance of Tokyo Imperial Palace. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa.

Free WiFi
Enjoy a bite to eat at The Lobby Lounge, a café that serves international cuisine
Cooked-to-order breakfast served daily for a fee
Valet parking and self parking available for a fee
Take a swim in the indoor pool or soak in the hot tub
Indulge with aromatherapy, Swedish massages, or facials at Chi
Services include a lifeguard on site, dry cleaning/laundry, and a concierge
Onsite recreation includes a 24-hour gym, a steam room, and a sauna
Just a 2-minute drive from Tokyo Imperial Palace and a few minutes from Tokyo Dome
Airport and local-area shuttle service available for a fee

Shangri-La Tokyo offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A hot tub, a sauna, and spa services are also featured at the luxury Shangri-La Tokyo. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

The Lobby Lounge - This café specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Piacere - Onsite restaurant. Open daily.

Nadaman - This restaurant specializes in Japanese cuisine and serves lunch, dinner, and light fare. Open select days.

24-hour room service is available.

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Height restrictions apply for on-site parking
24-hour return airport shuttle at scheduled times and on request for a surcharge
Area shuttle (surcharge)
Parking on site (JPY 6,000 per day)
Valet parking on site (JPY 8,000 per day)
Limited on-site valet and self parking
Wheelchair-accessible parking and van parking available

Food and drink

Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: JPY 7,843 per person
2 restaurants
A bar/lounge
A coffee shop/cafe

Restaurants on site

Nadaman
Piacere
The Lobby Lounge

Things to do

24-hour health club
Free bicycle rentals
Full-service spa
Hot tub
Indoor pool
Sauna
Steam room

Family friendly

Baby toys
Children's books
Children's dinnerware
Children's games
Children's toys
DVD player
In-room babysitting
In-room cot
In-room refrigerator
Indoor pool
Laundry facilities
Lifeguards on site
Rollaway/extra bed (surcharge)
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service
Wedding services

Business services

24-hour business centre
Conference space
Meeting rooms

Full-service spa

5 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
In-room massages
Prenatal massages
Sauna
Spa open daily
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Art Deco architecture
Banquet hall
Built in 100
Designated smoking areas (fines apply)
Eco-friendly cleaning products used
Lifeguards

Room amenities

Bedroom

Down comforter
Free cot
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bidet
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Toothbrush and toothpaste
Towels provided

Entertainment

42-inch flat-screen TV with premium digital channels
DVD player
IPod dock

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Espresso maker
Free bottled water
Minibar
Refrigerator

Air conditioning
Desk
Individual furnishings
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 16

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding.

Rollaway/extra beds are available for JPY 22770.0 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Breakage deposit: JPY 5000 per stay
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately JPY 7843 per person
Airport shuttle fee: JPY 3100 per person (one-way)
Self parking fee: JPY 6000 per day
Valet parking fee: JPY 8000 per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: JPY 22770.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, mobile payments, and cash

Cashless transactions are available

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Shangri-La Tokyo offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

The listed child breakfast fee applies to guests age 11 and younger.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child 6 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Shangri-La Tokyo

Shangri-La Hotel Tokyo

Shangri-La Tokyo

Shangri-La Tokyo Hotel

Tokyo Hotel Shangri-La

Tokyo Shangri-La

Tokyo Shangri-La Hotel

Shangri La Chiyoda

Shangri La Tokyo

Shangri-La Hotel, Tokyo Hotel Chiyoda

Shangri-La Hotel, Tokyo Japan

Shangri La Tokyo

Shangri La Chiyoda

Shangri La Hotel Tokyo

Shangri-La Tokyo Hotel

Shangri-La Tokyo Tokyo

Shangri La Hotel Tokyo

Shangri-La Tokyo Hotel Tokyo

Shangri-La Tokyo Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

10/10 Excellent

Peter

4 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great Hotel. A little quiet and conservative but the rooms are beautiful and comfortable. Great views. Right by Tokyo Train Station which has lots of restaurants and shops and convenient transportation and walking distance to Ginza Crossing, Ginza Station and Tokyo Plaza. I love it.

Stayed 4 nights in Nov 2025

10/10 Excellent

Daniel

Travelled with partner

27 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Service was excellent. Checked in at club lounge and everything done from there afterwards. They remember your names from day 1. Food in lounge excellent also and location of hotel perfect for Tokyo station

Stayed 3 nights in Nov 2025

10/10 Excellent

Paul Jesse

25 Nov 2025

Liked: Cleanliness

High quality across every level. Making the traveling experience a luxury beyond expectations.

Stayed 2 nights in Nov 2025

10/10 Excellent

Nam Vinh

24 Nov 2025

Stayed 5 nights in Nov 2025

10/10 Excellent

Andre

15 Nov 2025

Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Travelled with partner

14 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

The room was amazing and staff friendly and accommodating.

Stayed 6 nights in Nov 2025

10/10 Excellent

myron

8 Nov 2025

Liked: Cleanliness, staff & service, amenities

Service was excellent. Place was beautifully decorated. Room was lovely. Pool fantastic and warm. Shower room great.

Stayed 5 nights in Oct 2025

10/10 Excellent

David

8 Nov 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Oct 2025

10/10 Excellent

Mengkung

31 Oct 2025

Stayed 3 nights in Oct 2025

10/10 Excellent

Gianfranco

21 Oct 2025

Stayed 5 nights in Oct 2025

8/10 Good

gloria

13 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but not great

We booked this for the final leg of our trip through Japan. The hotel is nice. Our room was spacious and comfortable. Housekeeping was excellent. The staff is polite but a few things kept it from being a 5 star experience for us: a few times we tried calling reception for assistance and no one answered, the bar was closed when we tried to get a drink after dinner though it was not yet 11pm, then the next time we tried to get into the lounge, we were told it would be an hour wait but saw empty seats at the bar that entire time. The on-site restaurant is hideously overpriced. It’s Tokyo, you can get amazing meals at every price point so the Nadaman restaurant is not recommended in terms of quality to price ratio.

Stayed 3 nights in Oct 2025

10/10 Excellent

Erin

Travelled with family

23 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Sep 2025

10/10 Excellent

Yukari

22 Sept 2025

Liked: Cleanliness, staff & service

This is such a convenient hotel to stay at since it is right next to Tokyo Station. You are able to take a train straight to Narita Airport. The hotel is a bit pricy but because it’s a fancy hotel with great staff who go out of their way. The rooms themselves are also great and the view on either side is also wonderful. If you are on the garden view side, the only negative thing I can think of is that you will hear the train but it’s nothing you can’t ignore since it’s not too loud. I haven’t tried their food but I can imagine it is great as well. I will have to try next time

Stayed 2 nights in Sep 2025

6/10 Okay

Kilian

21 Sept 2025

Liked: Cleanliness, room comfort

Disliked: Property conditions & facilities

The hotel has visibly aged, gym and spa facilities are very small for today’s standards, staff is friendly but not proactive.

Stayed 3 nights in Sep 2025

10/10 Excellent

xue

6 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

really nice location and great service

Stayed 4 nights in Aug 2025

10/10 Excellent

John

Travelled with family

22 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will come again

Third time staying at the Shangri-La Tokyo. The location is very convenient, the hotel is beautiful and calming. It even smells very nice. Service is professional and friendly. Save room for breakfast!

Stayed 3 nights in Aug 2025

10/10 Excellent

Sharon

Travelled with family

18 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fabulous service. The breakfast team and the Lunch team were fabulous. Especially enjoyed the Omikase dinner.

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Business traveller

7 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great central location in Tokyo. The staff were always professional and friendly. They were always happy to help- from taking care of my luggage to hailing a taxi, to making sure my room was always made up and clean, they took excellent care of me during my stay.

Stayed 1 night in Jul 2025

10/10 Excellent

Mohammed

Business traveller

5 Aug 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 2 nights in Jul 2025

10/10 Excellent

Jung Kwang

3 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Nothing

Stayed 1 night in Jul 2025

8/10 Good

Tara

Travelled with family

21 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It's a beautiful hotel conveniently located next to Tokyo Station. Staff was attentive and friendly and cleanliness and service was top notch. Things that were not the greatest - charged a 2000 yen cover charge each for me and my husband (our two kids were not charged) for the live music in the Lobby Lounge even though the music didn't start until one hour after our dinner - which is right when we were leaving/ wrapping up. We paid extra for the Horizons Lounge - and while lovely and great service, the price did not commensurate with what was provided. When we reserved our room it stated that it slept four (we had stated that we had two adults, two kids) but when we arrived they only had one king - no "day bed" as listed and said that they were short of extra beds. After a little shuffling the moved us to a room with two beds but still tight...

Stayed 3 nights in Jul 2025

10/10 Excellent

Shuyuan

10 Jul 2025

Perfect stay

Stayed 1 night in Jul 2025

10/10 Excellent

Kun Woo

Travelled with family

8 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Jul 2025

10/10 Excellent

Gustavo

21 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2025

10/10 Excellent

William

Travelled with family

16 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay at the Shangri La was amazing. The level of service of both the concierge to housekeeping was excellent. Probably one of the best hotels we’ve stayed at.

Stayed 4 nights in Jun 2025

Shangri-La Tokyo

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Photo gallery for Shangri-La Tokyo

Reviews

Popular amenities

Explore the area

Room options

View all photos for Horizon Club Deluxe Room

Horizon Club Deluxe Room

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

View all photos for Deluxe Imperial Garden View 1 King

Deluxe Imperial Garden View 1 King

View all photos for Horizon Club, Deluxe Room, 1 King Bed

Horizon Club, Deluxe Room, 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

View all photos for Deluxe Imperial Garden View 2 Twins

Deluxe Imperial Garden View 2 Twins

View all photos for Horizon Club, Deluxe Room, 2 Single Beds

Horizon Club, Deluxe Room, 2 Single Beds

View all photos for Horizon Club Deluxe Imperial Garden View King

Horizon Club Deluxe Imperial Garden View King

View all photos for Horizon Club Deluxe Imperial Garden View Twin

Horizon Club Deluxe Imperial Garden View Twin

View all photos for Horizon Club, Premier Room, 1 King Bed

Horizon Club, Premier Room, 1 King Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

View all photos for Shangri-La Suite

Shangri-La Suite

View all photos for Presidential Suite

Presidential Suite

View all photos for Executive Suite

Executive Suite

View all photos for Deluxe Imperial Garden View Room

Deluxe Imperial Garden View Room

View all photos for Premier Room

Premier Room

View all photos for Horizon Club Deluxe Imperial King Room with Garden View

Horizon Club Deluxe Imperial King Room with Garden View

View all photos for Horizon Club Deluxe Imperial Twin Room with Garden View

Horizon Club Deluxe Imperial Twin Room with Garden View

View all photos for Deluxe King Room

Deluxe King Room

View all photos for Deluxe Twin Room

Deluxe Twin Room

View all photos for Deluxe Imperial King Room with Garden View

Deluxe Imperial King Room with Garden View

View all photos for Deluxe Imperial Twin Room With Garden View

Deluxe Imperial Twin Room With Garden View

View all photos for Horizon Club Deluxe King Room

Horizon Club Deluxe King Room

View all photos for Horizon Club Deluxe Twin Room

Horizon Club Deluxe Twin Room

View all photos for Premier Suite Twin

Premier Suite Twin

View all photos for Shangri La Suite

Shangri La Suite

View all photos for Presidential Suite

Presidential Suite

View all photos for Premier Suite, 2 Single Beds

Premier Suite, 2 Single Beds

View all photos for Premier Suite 1 King bed

Premier Suite 1 King bed

View all photos for Horizon Club Premier Room 1 King

Horizon Club Premier Room 1 King

View all photos for Deluxe Room

Deluxe Room

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About this property

Shangri-La Tokyo

Property amenities

Internet

Parking and transport