See all properties

Sheraton Grande Tokyo Bay Hotel

4.5 star property

Choose dates to view prices

Photo gallery for Sheraton Grande Tokyo Bay Hotel

Meeting facility
Property amenity
Bar (on property)
Meeting facility
Premium Room, 1 Double Bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Pet-friendly

Explore the area

Map
1-9 Maihama, Urayasu, Chiba-ken, 279-0031
  • Tokyo Disney Resort®
    ‪1 min walk‬
  • Tokyo Disneyland®
    ‪12 min walk‬
  • Tokyo DisneySea®
    ‪13 min walk‬
  • Tokyo (HND-Haneda)
    ‪24 min drive‬

Room options

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(38 reviews)
  • 40 sq m
  • Sleeps 6
  • 6 Twin Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 38 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Grand Room, Multiple Beds, Non Smoking, Balcony

Grand Room, Multiple Beds, Non Smoking, Balcony

Grand Room, Multiple Beds, Non Smoking, Balcony

8.4 out of 10
Very good
(13 reviews)
  • 40 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, Multiple Beds, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(13 reviews)
  • 40 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Grand Room, 2 Double Beds, Non Smoking, Balcony

Grand Room, 2 Double Beds, Non Smoking, Balcony

Grand Room, 2 Double Beds, Non Smoking, Balcony

9.0 out of 10
Wonderful
(7 reviews)
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Balcony

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, Multiple Beds, Non Smoking, Balcony

8.8 out of 10
Excellent
(40 reviews)
  • 40 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 2 Double Beds, Non Smoking, Balcony

Room, 2 Double Beds, Non Smoking, Balcony

Room, 2 Double Beds, Non Smoking, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Dog Friendly)

Room, 2 Double Beds, Non Smoking (Dog Friendly)

Room, 2 Double Beds, Non Smoking (Dog Friendly)

9.4 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Suite, 1 Double Bed, Balcony

Club Suite, 1 Double Bed, Balcony

Club Suite, 1 Double Bed, Balcony

9.8 out of 10
Exceptional
(6 reviews)
  • 72 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Club Suite, 2 Double Beds, Balcony

Club Suite, 2 Double Beds, Balcony

Club Suite, 2 Double Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 72 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Premium Room, 1 Double Bed

Premium Room, 1 Double Bed

Premium Room, 1 Double Bed

8.0 out of 10
Very good
(19 reviews)
  • 56 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Club Room, 3 Single Beds, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, 3 Single Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 36 sq m
  • Park view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Club Room, 2 Double Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, 2 Double Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, Multiple Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, Multiple Beds

  • 40 sq m
  • Park view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 3 Single Beds, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 3 Single Beds, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 38 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Grand Room, 3 Single Beds, Non Smoking, Balcony

Grand Room, 3 Single Beds, Non Smoking, Balcony

Grand Room, 3 Single Beds, Non Smoking, Balcony

9.0 out of 10
Wonderful
(9 reviews)
  • 36 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, Multiple Beds, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 38 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 3 Single Beds, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 3 Single Beds, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 36 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, 3 Single Beds, Non Smoking, Balcony

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 3 Single Beds, Non Smoking, Balcony

  • 36 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 3 Single Beds, Non Smoking, Balcony

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 3 Single Beds, Non Smoking, Balcony

9.2 out of 10
Wonderful
(33 reviews)
  • 36 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, 3 Single Beds, Non Smoking (Dog Friendly)

Room, 3 Single Beds, Non Smoking (Dog Friendly)

Room, 3 Single Beds, Non Smoking (Dog Friendly)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Balcony

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Double Beds, Non Smoking, Balcony

8.8 out of 10
Excellent
(61 reviews)
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

Similar properties

5 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Hilton Tokyo Bay

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, (1825)
The price is €201
for 1 room
5 Jul - 6 Jul
Hilton Tokyo Bay

About this property

Sheraton Grande Tokyo Bay Hotel

Luxury hotel with a full-service spa and a 24-hour fitness center
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and 3 coffee shops/cafes are onsite. Change of bedsheets is available on request.
Sheraton Grande Tokyo Bay Hotel offers 1016 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, designer toiletries, and bidets.

This Urayasu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include massages and facials. The spa is open daily.
Sheraton Grande Tokyo Bay Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Tokyo Disney Resort®. You'll find features like free WiFi in public areas and free train station pick-up service, plus 3 coffee shops/cafes. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at Grand Café, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Treat yourself to massages or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes tennis courts, a 24-hour gym, and a sauna
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Steps from Tokyo Disney Resort® and a 3-minute drive from Tokyo Disneyland®
  • Free train station pick-up and train station drop-off shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sheraton Grande Tokyo Bay Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as 3 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 14 meeting rooms, and limo/town car service. Event space at this hotel measures 17567 square feet (1632 square meters) and includes conference space. A children's pool, a seasonal outdoor pool, and a 24-hour fitness center are also featured at the luxury Sheraton Grande Tokyo Bay Hotel. A train station pick-up service and a train station drop-off service are free. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Urayasu hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Grand Café - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Teppanyaki Restaurant - This steakhouse specializes in Japanese cuisine and serves dinner only. Open daily.
Galleria Café - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Toastina - This coffee shop serves light fare only. Open daily.
Asuka - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:00 AM to 6:00 PM on request
  • Free 24-hour train station pick-up and drop-off shuttle
  • Limo/town car service
  • Parking on site (JPY 3,100 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 4,000 per person
  • 3 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Asuka
  • Galleria Café
  • Grand Café
  • Teppanyaki Restaurant
  • Toastina

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Games
  • Indoor pool
  • Mini golf
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Table tennis
  • Tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 17,567 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Doorbell and phone notification
  • Grab bar in bathtub (71 centimetre high)
  • Grab bar near toilet (69 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Check-in and luggage storage are available at the service counter on the 1st floor at Tokyo Disney Resort Welcome Center, located next to JR Maihama Station, open 8 AM-3 PM.
Access to the pool is available by reservation only. The outdoor pool hours are 9 AM to 6 PM from June 1-30 and September 16-30, and 9 AM to 9 PM from July 1-September 15, 2025.
A breakfast surcharge applies for children 4 years and above in breakfast-inclusive rate plans.
Access to this property's seasonal pool is available by reservation only. For more information, please contact the property.

Access methods

Staffed front desk

Pets

  • Pets: JPY 8000 per pet, per night, plus a deposit of JPY 8000 per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4000 per person
  • Airport shuttle fee: JPY 30000 per person (roundtrip)
  • Self parking fee: JPY 3100 per day
  • Pet deposit: JPY 8000 per night
  • Pet fee: JPY 8000 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: JPY 1100 per person, per day and includes use of: swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sheraton Grande Tokyo Bay Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property charges a fee for use of the outdoor garden pool (open during summer).

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Sheraton Grande
Sheraton Grande Bay
Sheraton Grande Tokyo
Sheraton Grande Tokyo Bay Htl
Sheraton Grande Tokyo Bay Htl Hotel
Sheraton Grande Tokyo Bay Htl Hotel Urayasu
Sheraton Grande Tokyo Bay Htl Urayasu
Sheraton Tokyo Bay
Sheraton Tokyo Bay Grande
Sheraton Tokyo Grande
Sheraton Grande Tokyo Bay Hotel Urayasu
Sheraton Grande Tokyo Bay Hotel
Sheraton Grande Tokyo Bay Urayasu
Sheraton Grande Tokyo Bay
Sheraton Urayasu
Urayasu Sheraton
Sheraton Grande Tokyo Bay Hotel Japan/Urayasu
Sheraton Grande Tokyo Bay
Sheraton Grande Tokyo Bay Hotel Hotel
Sheraton Grande Tokyo Bay Hotel Urayasu
Sheraton Grande Tokyo Bay Hotel Hotel Urayasu

Sheraton Grande Tokyo Bay Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1101 out of 1956 reviews
Rating 8 - Good. 494 out of 1956 reviews
Rating 6 - Okay. 202 out of 1956 reviews
Rating 4 - Poor. 93 out of 1956 reviews
Rating 2 - Terrible. 66 out of 1956 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Junnette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel!

My room was so spacious for a family of 3. The room was very clean and our housekeeper kept our room well stocked with supplies. I loved that the property was near Disney Sea. So convenient with a short shuttle ride to the monorail, then a ride to the Disney property. Grand cafe buffet was delicious. Food was yummy!! Service was great! Will stay here again on my next visit.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jason

Stayed 3 nights in Dec 2024

10/10 Excellent

Louisa, Huddersfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Great view of Tokyo Bay. Breakfast had a fabulous view of Disneyland.
Stayed 1 night in Mar 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place but the food was not good and there are no other options for food. I wouldn’t stay there again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High quality accommodations..

Fantastic service and cleanliness as always! Except for slight difficulty with one of the bartenders at ride Grand Cafe, all personnel were amazing and helpful.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lyon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lyon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to DisneySea and room are all very spacious with great views
Stayed 1 night in Mar 2025

8/10 Good

Chui Fun Selina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheraton Grande Tokyo Bay Hotel is a great choice for a Tokyo Disney trip—super close to the parks and more affordable than Disney-owned hotels. The room was very spacious, which is rare for Tokyo hotels, making it comfortable for families or longer stays. However, the facilities feel outdated, and the room design could use a modern refresh. Still, the convenience and space make it a solid option for Disney travelers!
Stayed 1 night in Mar 2025

10/10 Excellent

Pochollo

Stayed 5 nights in Mar 2025

8/10 Good

Leonardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great option for a Disney Tokyo trip
Stayed 2 nights in Mar 2025

10/10 Excellent

SEOK GIM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is super nice. The room had a ton of bed in it. Set of bunk beds, two large size twin beds and two regular twin beds. That being said, there wasn't much room for all of our bags. Hotel itself was super easy to get to Disney. Staff was all really nice and helpful. It would be nice if they had an ala carte option for breakfast in the morning besides the buffet. If you are doing Disney, you can't beat the location and close it is for not being a Disney Resort hotel.
Stayed 3 nights in Mar 2025

8/10 Good

Chen

Stayed 2 nights in Mar 2025

10/10 Excellent

Fanny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the 11am to midnight cafe
Stayed 4 nights in Mar 2025

10/10 Excellent

Tariq, Amityville

Stayed 6 nights in Mar 2025

10/10 Excellent

Ryan Stanley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 6 nights in Feb 2025

8/10 Good

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, easy access to monorail for Disney Sea and Tokyo Disney - staff were friendly and helpful, especially the gentleman who checked me in (Taka) very helpful and knowledgeable about the area, hotel amenities etc. appreciate the professional service from staff!
Stayed 2 nights in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sheraton had lots of great amenities. Across the street from the monorail which was less than $2 to direct to Disney Sea and Disneyland. The hotel was nice but the carpet was worn in some areas.
Stayed 3 nights in Mar 2025

8/10 Good

summerly, waimea

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms need updating. Wonderful staff, great breakfast and fun little shops.
Stayed 3 nights in Mar 2025