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Sheraton Grande Tokyo Bay Hotel

4.5 star property

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Photo gallery for Sheraton Grande Tokyo Bay Hotel

Indoor pool, open 9:00 AM to 9:00 PM, pool loungers
Property video
Club Suite, 1 Double Bed, Balcony
Interior
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1-9 Maihama, Urayasu, Chiba-ken, 279-0031
  • Place, Tokyo Disney Resort®
    ‪1 min walk‬
  • Place, Tokyo Disneyland®
    ‪12 min walk‬
  • Place, Tokyo DisneySea®
    ‪13 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony

8.8 out of 10
Excellent
(74 reviews)
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, Multiple Beds, Balcony

8.6 out of 10
Excellent
(54 reviews)
  • 40 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Guest room, 2 Double Beds, Non Smoking, Disney or Bay view, Balcony

Guest room, 2 Double Beds, Non Smoking, Disney or Bay view, Balcony

Guest room, 2 Double Beds, Non Smoking, Disney or Bay view, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Guest room, 4 Twin Beds, Disney or Bay view, Main Building, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Guest room, 4 Twin Beds, Disney or Bay view, Main Building, Balcony

8.4 out of 10
Very good
(16 reviews)
  • 40 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Guest room, 2 Double Beds, Disney or Bay view, Main Building, Balcony

Guest room, 2 Double Beds, Disney or Bay view, Main Building, Balcony

Guest room, 2 Double Beds, Disney or Bay view, Main Building, Balcony

9.0 out of 10
Wonderful
(8 reviews)
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Guest room, 4 Twin Beds, Disney or Bay view, Main Building, Balcony

Guest room, 4 Twin Beds, Disney or Bay view, Main Building, Balcony

Guest room, 4 Twin Beds, Disney or Bay view, Main Building, Balcony

8.4 out of 10
Very good
(15 reviews)
  • 40 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Guest room, 2 Double Beds, Non Smoking, Disney or Bay view, Main Building, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Guest room, 2 Double Beds, Non Smoking, Disney or Bay view, Main Building, Balcony

  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, Multiple Beds

Room, Multiple Beds

Room, Multiple Beds

9.0 out of 10
Wonderful
(40 reviews)
  • 40 sq m
  • Sleeps 6
  • 6 Single Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

8.8 out of 10
Excellent
(16 reviews)
  • 38 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Lobby

Club Room, 2 Double Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, Multiple Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, Multiple Beds

7.8 out of 10
Good
(6 reviews)
  • 40 sq m
  • Park view
  • Sleeps 4
  • 4 Single Beds

View all photos for Club Room, 3 Single Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 3 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • 36 sq m
  • Park view
  • Sleeps 3
  • 3 Single Beds

View all photos for Club Suite, 1 Double Bed, Balcony

Club Suite, 1 Double Bed, Balcony

Club Suite, 1 Double Bed, Balcony

9.8 out of 10
Exceptional
(6 reviews)
  • 72 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

View all photos for Club Suite, 2 Double Beds, Balcony

Club Suite, 2 Double Beds, Balcony

Club Suite, 2 Double Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Dog Friendly)

Room, 2 Double Beds (Dog Friendly)

Room, 2 Double Beds (Dog Friendly)

9.4 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds

Premium Room, Multiple Beds

7.8 out of 10
Good
(22 reviews)
  • 56 sq m
  • Sleeps 5
  • 5 Single Beds

View all photos for Standard Room, 3 Single Beds, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 3 Single Beds, Balcony

9.2 out of 10
Wonderful
(41 reviews)
  • 36 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Room, 3 Single Beds (Dog Friendly)

Room, 3 Single Beds (Dog Friendly)

Room, 3 Single Beds (Dog Friendly)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Guest room, 3 Twin Beds, Non Smoking, Disney or Bay view, Main Building, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Guest room, 3 Twin Beds, Non Smoking, Disney or Bay view, Main Building, Balcony

9.0 out of 10
Wonderful
(9 reviews)
  • 36 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Guest room, 3 Twin Beds, Non Smoking, Disney or Bay view, Main Building, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Guest room, 3 Twin Beds, Non Smoking, Disney or Bay view, Main Building, Balcony

  • 36 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Guest room, 3 Twin Beds, Non Smoking, Disney or Bay view, Main Building, Balcony

Guest room, 3 Twin Beds, Non Smoking, Disney or Bay view, Main Building, Balcony

Guest room, 3 Twin Beds, Non Smoking, Disney or Bay view, Main Building, Balcony

8.6 out of 10
Excellent
(11 reviews)
  • 36 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Room, Multiple Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Multiple Beds

9.4 out of 10
Exceptional
(12 reviews)
  • 38 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Room, 3 Single Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 3 Single Beds

8.8 out of 10
Excellent
(11 reviews)
  • 38 sq m
  • Sleeps 3
  • 3 Single Beds

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4.7 out of 5, Exceptional, 2,177 reviews
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About this property

Sheraton Grande Tokyo Bay Hotel

Luxury hotel with a full-service spa and a 24-hour fitness center
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and 3 coffee shops/cafes are onsite. Change of bedsheets is available on request.
Sheraton Grande Tokyo Bay Hotel offers 1016 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, designer toiletries, and bidets.

This Urayasu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include massages and facials. The spa is open daily.
Sheraton Grande Tokyo Bay Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Tokyo Disney Resort®. You'll find features like free WiFi in public areas and free train station pick-up service, plus 3 coffee shops/cafes. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at Grand Café, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to facials or massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a sauna, and mini golf
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Steps from Tokyo Disney Resort® and a 3-minute drive from Tokyo Disneyland®
  • Free train station pick-up and train station drop-off shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sheraton Grande Tokyo Bay Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as 3 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 14 meeting rooms, and limo/town car service. Event space at this hotel measures 17567 square feet (1632 square meters) and includes conference space. A children's pool, a 24-hour fitness center, and a terrace are also featured at the luxury Sheraton Grande Tokyo Bay Hotel. A train station pick-up service and a train station drop-off service are free. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Urayasu hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Grand Café - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Teppanyaki Restaurant - This steakhouse specializes in Japanese cuisine and serves dinner only. Open daily.
Galleria Café - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Toastina - This coffee shop serves light fare only. Open daily.
Asuka - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:00 AM to 6:00 PM on request
  • Free 24-hour train station pick-up and drop-off shuttle
  • Limo/town car service
  • Parking on site (JPY 3,100 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 4,000 per person
  • 3 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Asuka
  • Galleria Café
  • Grand Café
  • Teppanyaki Restaurant
  • Toastina

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Games
  • Indoor pool
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 17,567 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Doorbell and phone notification
  • Grab bar in bathtub (71 centimetre high)
  • Grab bar near toilet (69 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A scheduled power and hot water outage will take place on February 25, 2026 from midnight to 5 AM.

Renovations and closures

The following facilities or services will be unavailable from February 16 2026 to February 18 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: JPY 8000 per pet, per night, plus a deposit of JPY 8000 per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4000 per person
  • Airport shuttle fee: JPY 30000 per person (roundtrip)
  • Self parking fee: JPY 3100 per day
  • Pet deposit: JPY 8000 per night
  • Pet fee: JPY 8000 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: JPY 1100 per person, per day and includes use of: swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sheraton Grande Tokyo Bay Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property charges a fee for use of the outdoor garden pool (open during summer).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Sheraton Grande
Sheraton Grande Bay
Sheraton Grande Tokyo
Sheraton Grande Tokyo Bay Htl
Sheraton Grande Tokyo Bay Htl Hotel
Sheraton Grande Tokyo Bay Htl Hotel Urayasu
Sheraton Grande Tokyo Bay Htl Urayasu
Sheraton Tokyo Bay
Sheraton Tokyo Bay Grande
Sheraton Tokyo Grande
Sheraton Grande Tokyo Bay Hotel Urayasu
Sheraton Grande Tokyo Bay Hotel
Sheraton Grande Tokyo Bay Urayasu
Sheraton Grande Tokyo Bay
Sheraton Urayasu
Urayasu Sheraton
Sheraton Grande Tokyo Bay Hotel Japan/Urayasu
Sheraton Grande Tokyo Bay
Sheraton Grande Tokyo Bay Hotel Hotel
Sheraton Grande Tokyo Bay Hotel Urayasu
Sheraton Grande Tokyo Bay Hotel Hotel Urayasu

Sheraton Grande Tokyo Bay Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1243 out of 2176 reviews
Rating 8 - Good. 553 out of 2176 reviews
Rating 6 - Okay. 222 out of 2176 reviews
Rating 4 - Poor. 91 out of 2176 reviews
Rating 2 - Terrible. 67 out of 2176 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Soft beds, beautiful hotel!

Beautiful hotel and very convenient to Disney. The main beds were soft and very comfortable. The smaller twin beds were a bit hard. Buffet in the morning was excellent. Staff very accommodating. Would stay again!
Stayed 2 nights in Sep 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with an incredible location. A 2 minute walk away from Bayside station, and then a short hop on the awesome monorail to Tokyo Disney. Incredible staff and service. Will be coming back!
Stayed 2 nights in Sep 2025

10/10 Excellent

Shawn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It doesn’t matter which hotel you stay at near Disneyland because they all access Disneyland with the monorail. This property is great, but your dining options are limited entirely to this property. The outdoor pool and grotto is a nice bonus.
Stayed 1 night in Sep 2025

10/10 Excellent

Ella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were very nice.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was right across the street from the train station or Subway station and it was literally the next stop to Tokyo Disney Sea which was less than 5 minutes and only two stops away from Tokyo Disneyland which is about 7 minutes super super close. Also the hotel had a lot of dining options so you didn't even have to leave the hotel to eat anywhere else.
Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Kate-Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Darshik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Family stay at Sheraton Grande Bay Hotel

We recently stayed at the Sheraton Resort for a family vacation, and it exceeded all our expectations! From the moment we arrived, the staff made us feel welcome and well cared for. Check-in was smooth, and the service throughout our stay was consistently friendly and professional. The room was spacious, clean, and perfect for our family, with a beautiful view and all the amenities we needed. The resort grounds were stunning—immaculately kept, with plenty of space for the kids to play and explore. What stood out most was how family-friendly the resort is. From activities for the kids to helpful staff who went out of their way to accommodate us, it really made for a stress-free and memorable holiday.
Stayed 5 nights in Aug 2025

10/10 Excellent

Santi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disney line is just accross the street, have a free shuttle to JR line for guests. Depends on your room location, some are outdated, but room size is great for Japan. Breakfast option is nice, fueling and gearing up for your full of fun day(s) at disney
Stayed 4 nights in Sep 2025

10/10 Excellent

Chiptoning

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Jerrissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly staff. The morning breakfast was amazing and the facility and surrounding area was very clean and beautiful views. This hotel was conveniently located.
Stayed 1 night in Aug 2025

6/10 Okay

Cedric

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff is great and the lobby and other areas if the hotel are pristine. But the rooms are very outdated.
Stayed 3 nights in Sep 2025

10/10 Excellent

Susan Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Noe

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Wifi, AC, Pool, Breakfast, Lunch, Dinner
Stayed 5 nights in Aug 2025

4/10 Poor

Andrew

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I booked because of the pictures of the outdoor pool. What they don’t tell you is it is £15 per adult to use it. I wanted to cool down in the afternoon after a very early Disney start. But this was too costly. A big diappointment as I’d have chosen a cheaper hotel if I know
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Stayed 4 nights in Aug 2025

8/10 Good

Bianca

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location for Disney, walking distance. Buffet breakfasts were great. However, it was very costly to purchase use of the pool facilities for our family. In my view the cost was too high per day for the quality of the facilities.
Stayed 1 night in Jul 2025

10/10 Excellent

Debby, New London

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great breakfast buffet close to Disney and the monorail
Stayed 3 nights in Aug 2025

10/10 Excellent

Katrina

Stayed 2 nights in Aug 2025

10/10 Excellent

Tiernan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in Jul 2025

8/10 Good

My

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay for Tokyo DisneyStore
Stayed 3 nights in Aug 2025

4/10 Poor

Cahit

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Conveniently located close to Disneyland and Disney sea. Long lines and long waits for meals and dining options. Pools and other amenities needed pre booking and proved almost impossible to get into. The water feature in the foyer had a very strong unpleasant smell for the whole week. The floor (4f) we were staying on also had a very strong damp smell. The room itself was fine and quite spacious however it was pretty run down considering it was a 'premium suite'. Low upkeep. I wouldn't recommend this hotel for the cost.
Stayed 3 nights in Aug 2025

6/10 Okay

Stephanie

Travelled with family
Stayed 2 nights in Aug 2025