Shibuya Tobu Hotel

3.0 star property

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Photo gallery for Shibuya Tobu Hotel

Lobby sitting area
Café
Down duvets, desk, blackout curtains, iron/ironing board
Exterior
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar
  • Laundry room

Explore the area

View in a map
3-1 Udagawa-cho Shibuya-ku, Tokyo, Tokyo-to, 150-0042
  • Place, Yoyogi National Gymnasium
    ‪5 min walk‬
  • Place, Yoyogi Park
    ‪6 min walk‬
  • Place, Shibuya Crossing
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪33 min drive‬

Room options

Small Double Bed Room

  • Sleeps 2

Budget Single-Non Smoking

8.6 out of 10
Excellent
(57 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

Economy Double Room, Non Smoking

8.2 out of 10
Very good
(43 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Large Single Bed

Twin Room, Non Smoking

8.8 out of 10
Excellent
(20 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Twin with Sofa-Non Smoking

8.2 out of 10
Very good
(37 reviews)
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

Deluxe Twin Room

  • Sleeps 2

Double Room

  • Sleeps 2

Twin Room

  • Sleeps 2

Budget Single Room

  • Sleeps 1

Economy Twin Room

  • Sleeps 2

Casual Room

  • Sleeps 2

Double Room with Sofa Bed

  • Sleeps 3

Deluxe Twin Room, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

Twin Room With Sofa Bed

  • Sleeps 3

Quadruple Room-Non-Smoking

  • Sleeps 4

Casual double

  • Sleeps 2

Small Double Bed Room (Female Only)

  • Sleeps 1

Small Double Bed Room(Male Only)

  • Sleeps 1

Twin Room (Female Only)

  • Sleeps 1

Twin Room(Male Only)

  • Sleeps 1

Deluxe Twin Room (Female Only)

  • Sleeps 1

Budget Single Room (Female Only)

  • Sleeps 1

Budget Single Room(Male Only)

  • Sleeps 1

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About this property

Shibuya Tobu Hotel

Hotel with 4 restaurants, 5-minute walk to Yoyogi National Gymnasium
4 restaurants, a bar/lounge, and a microwave in a common area are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Shibuya Tobu Hotel offers 205 accommodations with slippers and hair dryers. Beds feature down comforters. 32-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the shopping around Shibuya Tobu Hotel. During your stay, you're just a quick walk from Shibuya Crossing. You'll find features like free WiFi in public areas, plus 4 restaurants and a bar.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at one of the 4 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • 5 minutes by foot from Yoyogi National Gymnasium and a 3-minute drive from Nezu Art Museum
There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Shibuya Tobu Hotel also features a vending machine, laundry facilities, and dry cleaning/laundry services.
For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.
Shibuya Tobu Hotel has 4 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: JPY 990 for adults and JPY 990 for children
  • 4 restaurants
  • A bar/lounge

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1976
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: JPY 1700

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 990 for adults and JPY 990 for children
  • Late check-out fee: JPY 1700 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Tobu Hotel
Shibuya Tobu
Shibuya Tobu Hotel Tokyo
Shibuya Tobu Tokyo
Shibuya Tobu Hotel Hotel
Shibuya Tobu Hotel Tokyo
Shibuya Tobu Hotel Hotel Tokyo

Shibuya Tobu Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 484 out of 1002 reviews
Rating 8 - Good. 317 out of 1002 reviews
Rating 6 - Okay. 150 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Juan, Madrid

Disliked: Cleanliness, amenities, property conditions & facilities
The only positive thing about the Tobu Hotel Shibuya is its great location — it’s close to everything and very convenient for exploring the area. Unfortunately, that’s where the good part ends. The bathroom was dirty; I’m bald, but there were always hairs in the shower, which made it feel unhygienic. The room itself was extremely small, even by Tokyo standards, and the pillows were so uncomfortable that I barely slept well during my stay. Overall, it was a disappointing experience, and I wouldn’t stay here again despite the convenient location.
Stayed 5 nights in Oct 2025

4/10 Poor

Juan Francisco, Madrid

Disliked: Cleanliness, amenities, property conditions & facilities
The only positive thing about the Tobu Hotel Shibuya is its great location — it’s close to everything and very convenient for exploring the area. Unfortunately, that’s where the good part ends. The bathroom was dirty; I’m bald, but there were always hairs in the shower, which made it feel unhygienic. The room itself was extremely small, even by Tokyo standards, and the pillows were so uncomfortable that I barely slept well during my stay. Overall, it was a disappointing experience, and I wouldn’t stay here again despite the convenient location.
Stayed 1 night in Oct 2025

4/10 Poor

Juan, Madrid

Disliked: Cleanliness, amenities, property conditions & facilities
The only positive thing about the Tobu Hotel Shibuya is its great location — it’s close to everything and very convenient for exploring the area. Unfortunately, that’s where the good part ends. The bathroom was dirty; I’m bald, but there were always hairs in the shower, which made it feel unhygienic. The room itself was extremely small, even by Tokyo standards, and the pillows were so uncomfortable that I barely slept well during my stay. Overall, it was a disappointing experience, and I wouldn’t stay here again despite the convenient location.
Stayed 3 nights in Oct 2025

8/10 Good

Benny, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very convenient for transportation hub. The property needs a face lift it’s showing signs of being dated in lobby and rooms.
Stayed 9 nights in Oct 2025

10/10 Excellent

Matthew, Orpington

Stayed 1 night in Oct 2025

8/10 Good

Chantal

Travelled with family
Liked: Cleanliness
For being so close to the centre of it all it's fine for 1 night. Don't think we would have stayed more, for us it was good being close to everything and having to go to airport the next day. Room is tiny as is generally in Tokyo and ours unfortunately smelt of smoke and we had loud people in passages until 1pm. Reception lady was not friendy but was efficient.
Stayed 1 night in Oct 2025

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, amenities
Great property close to everything
Stayed 3 nights in Oct 2025

6/10 Okay

Rose Marie S.

Travelled with family
There was not enough washing machines and dryers. Dryers are too small.
Stayed 6 nights in Oct 2025

8/10 Good

ZHIQIANG

Stayed 11 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in great condition and everyone on the staff was friendly. There are also a lot of restaurants at the property and nearby too.
Stayed 3 nights in Oct 2025

10/10 Excellent

DAIKI, NEW YORK

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I liked the room cleaning service they have
Stayed 2 nights in Oct 2025

6/10 Okay

Matjaz

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff is nice and they provide all toiletries in the lobby including mouthwash, however the room is terrible. Stains on the walls and stains on the linens. Not very clean in the shower and it needs major renovations. The white plates they use for breakfast had the coating peel off each day which is unsafe and should be replaced for food safety.
Stayed 3 nights in Oct 2025

10/10 Excellent

Keyner

Stayed 7 nights in Sep 2025

10/10 Excellent

lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room as typical for Japan but clean and comfortable. Nice that there is a Lawson next door.
Stayed 1 night in Oct 2025

10/10 Excellent

Maria Jasmin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It would have been nice if there were more choices for breakfast. We ate the same dish everyday since there wasn’t really a variety of choices.
Stayed 9 nights in Oct 2025

6/10 Okay

Gaia

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Ashley

Stayed 1 night in Oct 2025

10/10 Excellent

Phonsavanh

Awesome
Stayed 1 night in Oct 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and quiet. A nice cozy room to relax in.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel to anyone.
Stayed 4 nights in Oct 2025

10/10 Excellent

TRACEY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, walking distance to all sights in Shibuya, also walked to Harijuku & the train station close to everywhere else! So many good choices near by. Family Mart next door. She Wolf Diner in-house had delicious burgers & homemade chips! Breakfast basic but enough. Firm beds, Triple room size & bathroom on the small side but ok for 3. Would stay here again!
Stayed 4 nights in Oct 2025

6/10 Okay

Antonio

Travelled with partner
Liked: Staff & service, amenities
The hotel was nice but the rooms a so very small. We felt the room was damp as when you had a shower there was no fan to dissolve the steam. Also there is no where to unload your suitcases. You had to very little space. The staff was amazing and the food was good
Stayed 7 nights in Sep 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was friendly. Convenient location. Room and bath were tiny; typical of Japanese hotels. No smart tv?! That's crazy for the middle of Tokyo. Only 2 washers and 2 dryers.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ashly

Stayed 2 nights in Sep 2025