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Sutton Place Hotel Ueno

3.5 star property

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Photo gallery for Sutton Place Hotel Ueno

Combined shower/bathtub, deep-soaking bathtub, free toiletries
Property entrance
Interior
Interior
Dining

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
7-8-23 Ueno, Taito-ku, Tokyo, Tokyo-to, 110-0005
  • Place, Ueno Park
    ‪5 min walk‬
  • Place, Ameyoko Shopping District
    ‪7 min walk‬
  • Place, Ueno Zoo
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪42 min drive‬

Room options

View all photos for Room, 1 Semi-double Bed, Smoking

Premium bedding, down duvets, in-room safe, desk

Room, 1 Semi-double Bed, Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Room, 1 Semi-double Bed, Non Smoking

Room, 1 Semi-double Bed, Non Smoking

Room, 1 Semi-double Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds, Smoking

Premium bedding, down duvets, in-room safe, desk

Twin Room, 2 Single Beds, Smoking

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Twin Room, 2 Single Beds, Non Smoking

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Public bath
APA Hotel Ueno Ekimae
Taito
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.3 out of 5, Excellent, 1,337 reviews
The price is €62
7 Jun - 8 Jun
APA Hotel Ueno Ekimae

About this property

Sutton Place Hotel Ueno

This apartment building features a restaurant, dry cleaning, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, express check-in, express check-out, and free newspapers are onsite. Each apartment boasts a deep soaking tub and offers free WiFi and a flat-screen TV. Comforts include premium bedding and a down comforter, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Sutton Place Hotel Ueno offers 50 air-conditioned accommodations with safes and bathrobes. Beds feature down comforters and premium bedding. 24-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

This Tokyo apartment provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

During your stay at Sutton Place Hotel Ueno, you're just a quick walk from Ueno Park. Free WiFi in public areas, free self parking, and a restaurant are available. Built in 1985, this comfortable apartment building has 50 apartments on 11 floors. Enjoy your stay with amenities like free WiFi and a deep soaking tub in each apartment.
  • Each apartment offers a deep soaking tub, a flat-screen TV, and a refrigerator
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Services include babysitting, dry cleaning/laundry, and luggage storage
  • Within a 15-minute walk of Ueno Park and Ueno Zoo
There's a restaurant on site. WiFi and wired Internet are free in public spaces. The business-friendly Sutton Place Hotel Ueno also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Tokyo apartment.

Sutton Place Hotel Ueno has a restaurant on site.

Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Babysitting

Food and drink

  • Refrigerator

Dining

  • A restaurant

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers

Entertainment

  • 24-inch flat-screen TV with digital channels
  • Pay films

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Designated smoking areas

Services and conveniences

  • Daily housekeeping
  • Free newspapers in lobby
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Vending machine

Location highlights

  • In the city centre
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 11 floors
  • 50 units
  • Built in 1985

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Sutton Place Ueno

Sutton Hotel Ueno

Sutton Place Hotel Ueno

Sutton Place Ueno

Sutton Place Ueno Hotel

Sutton Ueno

Sutton Ueno Hotel

Ueno Sutton Place

Ueno Sutton Place Hotel

Sutton Place Hotel Ueno Tokyo, Japan

Sutton Place Taito

Sutton Place Hotel Ueno Tokyo

Sutton Place Hotel Ueno Tokyo

Sutton Place Hotel Ueno Apartment

Sutton Place Hotel Ueno Apartment Tokyo

Sutton Place Hotel Ueno Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 155 out of 520 reviews
Rating 8 - Good. 250 out of 520 reviews
Rating 6 - Okay. 90 out of 520 reviews
Rating 4 - Poor. 17 out of 520 reviews
Rating 2 - Terrible. 8 out of 520 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Jirayu

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location , very convenience clean place and nice service
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Overall acceptable for its location

Location from Ueno Station was within walking distance. Very well maintain.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sutton Place convenience

The location is very convenient. Breakfast service is good. Unfortunately the wifi could not connect in our room.
Stayed 3 nights in Aug 2019

6/10 Okay

Tom

Liked: Cleanliness, staff & service, property conditions & facilities

Very near to Ueno train station

I thought their 4:00 check in was too late and I wasn’t offered smoking or non when booking. I was given a smoking room - Ugh!
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Po-lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Dr. Puongtip

Liked: Cleanliness
The room is very tiny but it is very clean. There are free drinks (hot and iced coffee/tea) on the 2nd floor. The toilet is very comfortable. However, it would be great if the bed and pillow are more comfortable. They are so hard! In addition, English channels are not available on television. And the breakfast must be taken to eat in your room.
Stayed 5 nights in Jul 2019

6/10 Okay

Terri

Travelled with partner
Liked: Cleanliness, staff & service
The rooms are very small as this was my first trip to Tokyo I have nothing to compare it to Breakfast was pastries which were fresh You had to return the key every time you went out then get it back when you returned meaning waiting for the lift twice each time. Great location very close to Ueno Station and park
Stayed 4 nights in Jul 2019

4/10 Poor

Ben, Chicago

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
1. Location is great, close to Ueno Station. 2. I realized after I was in the room the meaning of ; why are not you more honest and state ? That would make the description clearer and close to the reality. 3. The room is extremely small, no space for hanging a shirt.
Stayed 2 nights in Jun 2019

8/10 Good

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019

8/10 Good

Verified traveller

Stayed 4 nights in Apr 2019

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Love the close proximity to JR Ueno and also airport trains.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's location as it close to the metro and close to several shops/restaurants. The staff is very pleasant and helpful. The room is a nice size and very clean.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Yen, singapore

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
It was situated along the street, but took me a while to find it. Would be even more helpful to provide a visual map to the hotel. Friendly staff who also assisted with courier service. Croissants were lovely. Only thing is that the self operated coin dryer was not working too well.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

U.W., Bangkok, TH

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Just 4 mins walk to JR Ueno station. Cleanliness and very big bathroom.
Stayed 3 nights in Feb 2019

10/10 Excellent

F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

teruhisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay. ありがとう！

Workers were very helpful and super nice. We will stay for sure next time.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fairly big for a business hotel, the free breakfast was a bonus. Full size bath tub and good design of the room. Convenient to train station and shops.
Stayed 1 night in Dec 2018