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THE NELL UENO OKACHIMACHI - Caters to Men

Property class: 2.5

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Photo gallery for THE NELL UENO OKACHIMACHI - Caters to Men

A modern bathroom with a bathtub, a shower area, and a toilet.
A room with a TV, a shelf with travel books, a microwave, and a trash bin.
A hotel with a modern facade, large windows, and a signboard advertising 'The Nell'.
A row of individual sleeping cabins with numbers 404, 403, and 402, carpeted floors, and a ceiling vent.
A room with a black cabinet with glass doors, a stack of beige towels on top, and a window with a view of trees.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2-15-9 Higashiueno, Taito, Tokyo, Tokyo-to, 110-0015
  • Place, Ameyoko Shopping District
    ‪4 min walk‬
  • Place, Ueno Park
    ‪6 min walk‬
  • Place, Ueno Zoo
    ‪7 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪41 min drive‬

Room options

View all photos for Room

A row of hotel rooms with numbers on the doors, a carpeted floor, and a curtain on the right.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

A small, single-bed room with a headboard, a bedside table, and a wall-mounted air conditioning unit.

Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Room

A small, single-bed room with a headboard, a bedside table, and a wall-mounted air conditioning unit.

Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Capsule Room, Men only (Cash Only)

A row of hotel rooms with numbers 219, 220, and 222.

Capsule Room, Men only (Cash Only)

7.6 out of 10
Good
(15 reviews)
  • 3 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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  • Air-conditioning
  • Laundry room
  • Housekeeping
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About this property

THE NELL UENO OKACHIMACHI - Caters to Men

This capsule hotel features a sauna, a hot tub, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a TV in a common area, and a front-desk safe are onsite. Bathrooms are shared.
THE NELL UENO OKACHIMACHI - Caters to Men offers 82 air-conditioned accommodations with slippers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Guests have access to shared bathrooms. Bathrooms include showers, bidets, and complimentary toiletries. Housekeeping is offered daily and microwaves can be requested.
Recreational amenities at the capsule hotel include a hot tub and a sauna.
During your stay at THE NELL UENO OKACHIMACHI - Caters to Men, you're just a quick walk from Ueno Park. Enjoy features like free WiFi in public areas, plus a hot tub and laundry facilities.
  • Free WiFi
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Onsite recreation includes a sauna
  • 6 minutes by foot from Ueno Park and a 3-minute drive from Sensoji Temple
THE NELL UENO OKACHIMACHI - Caters to Men offers its guests a hot tub and a sauna. WiFi is free in public spaces. THE NELL UENO OKACHIMACHI - Caters to Men also features a vending machine, laundry facilities, and a front-desk safe.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Hot tub
  • Sauna
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shared bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Microwave on request

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger aren't allowed at this property.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

NELL UENO OKACHIMACHI Caters Men Hotel
NELL UENO OKACHIMACHI Caters Men

THE NELL UENO OKACHIMACHI - Caters to Men Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 85 out of 284 reviews
Rating 8 - Good. 134 out of 284 reviews
Rating 6 - Okay. 52 out of 284 reviews
Rating 4 - Poor. 9 out of 284 reviews
Rating 2 - Terrible. 4 out of 284 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really accommodating and friendly staff. Great amenities and clean sleeping area. Would definitely stay again
Stayed 1 night in May 2024
Verified review

10/10 Excellent

RAKESH

Liked: Cleanliness, staff & service
Very nice hotel staff
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and helpful staff
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff and a fantastic bath facility. Pods were surprisingly spacious
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Seungbum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice to have clean and nice bath facilities
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend! Good price, very comfy for a capsule hotel
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

TOSHI

Liked: Staff & service, property conditions & facilities
highly recommend this place high cost performance good shower clean toilet friendly staffs
Stayed 1 night in May 2024
Verified review

8/10 Good

RAKESH

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

tama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprisingly good place to stay

A surprise to see a capsule hotel that has got a onsen bath inside the building and you can access it 24 hours. It provides cleaning and all the amenities you need like toothbrush, towels. They clean your compartment daily so you stay in clean .
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Justin

Liked: Staff & service, property conditions & facilities
Clean, cozy, comfortable. You get everything you need and for a great price. The large bath was not too busy and gave my group the opportunity to relax after a long day. My only trouble was that the pods were a bit too short for someone of my height (6'0" / 185cm). Great place overall.
Stayed 1 night in May 2025
Verified review

6/10 Okay

CHUN

Liked: Cleanliness, staff & service, room comfort

The TV in capsule is 10 inch CRT

I can tell these capsule were used over 30 years. The light bulb is extremely hot inside. Luckily the air conditioner is cool enough or nobody can sleep
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗でよかったです。
Stayed 1 night in Feb 2026
Verified review

8/10 Good

hitoshi

Liked: Cleanliness, staff & service, amenities
スタッフが親切。リッチがとても良い。少々値段が高いかもしれない。
Stayed 1 night in Apr 2026
Verified review

8/10 Good

masaaki

Liked: Cleanliness, staff & service, property conditions & facilities
耳栓を販売してる理由が朝方になってわかりました 寝初めは良いんですけども朝方はどうしてもね浅くなるから 周りのイビキが響きますね それ以外は静かで良いです 身体洗うタオルが無いのがちょっとビックリしました あると思ってました
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

MASAYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
セブンイレブン、ファミマがすぐ近くに在る。 地下に大浴場が在るところがとても良い。 カプセルは古いけれど清潔に保たれている。 客室担当の努力が垣間見られる。
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

hitoshi

Liked: Cleanliness, staff & service
スタッフの対応はよく親切にしてくれた。立地もいいと思う。ただし、マットレスが薄すぎて、また荷物入れが容量が入らないのが気になる。大浴場も小さくて少々がっかり。
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

CHIH PING

Liked: Cleanliness, staff & service, amenities
客房
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Naoyuki

Liked: Cleanliness, staff & service, amenities
凄く清潔感がありました。カプセル特有の匂いなどもなく、快適に過ごせました。スタッフの方も非常に丁寧に対応していただきました。また利用したいです。
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

HIROSHI

Liked: Cleanliness, amenities
上野のリアンタウンの中にあるカプセルホテルです。 綺麗で大浴場があるのが一番ありがたい。 上野駅、御徒町駅からも近く便利。
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

MASAYA

Liked: Cleanliness, amenities, property conditions & facilities
安価で客室はカプセル型の簡易宿泊施設。 食事を提供する施設は入っていない。 しかし、それで良い。 上野駅から近くて国立科学博物館も徒歩圏内、地下鉄で皇居も靖国神社もスカイツリーも行きやすく、幹線道路から程よく離れているから静かに休めて、さらに地下には大浴場が在ることがここの長所で利点でお勧めできるところ。
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Yoshinori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂は、広くて良かった
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Masaru

Liked: Cleanliness
24H 入浴可能で良かったです。
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy servicial y agradable.
Stayed 3 nights in Oct 2025
Verified review

2/10 Terrible

HAEYOUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
上の寝台から降りる危なかったです。
Stayed 1 night in Sep 2025