Along with a full-service spa, this smoke-free hotel has laundry facilities and free WiFi in public areas.
TOKIO's HOTEL offers 31 accommodations with bathrobes and slippers. Flat-screen televisions are featured in guestrooms.
Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Tokyo hotel provides complimentary wireless Internet access.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
During your stay at TOKIO's HOTEL, you'll be within walking distance of Sumida River. Features include free WiFi in public areas, plus a full-service spa and laundry facilities.
Free WiFi
Treat yourself with a visit to the full-service spa
Amenities include laundry facilities and an elevator
7 minutes by car from Ueno Park and 8 minutes from Sensoji Temple
TOKIO's HOTEL offers its guests a full-service spa. Public spaces have free WiFi. TOKIO's HOTEL also features laundry facilities and an elevator.
This 3-star Tokyo hotel is smoke free.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Things to do
Full-service spa
Family friendly
In-room refrigerator
Laundry facilities
Soundproofed rooms
Conveniences
Laundry facilities
Full-service spa
Sauna
Spa open daily
Accessibility
Lift (178 centimetre wide door)
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Toilet with electronic bidet
Toothbrush and toothpaste
Towels provided
Entertainment
Flat-screen TV
Food and drink
Electric kettle
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Laptop workspace
Soundproofed rooms
Policies
Check-in
Check-in start time: 5:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 1:00 PM
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property does not have a front desk. Guests will receive an email 72 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Property is also known as
TOKIO's HOTEL Hotel
TOKIO's HOTEL Tokyo
TOKIO's HOTEL Hotel Tokyo
TOKIO's HOTEL Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Spa was for men only, which is okay but was unaware of this prior to booking. Incredible location, close to everything, good food options, the most gorgeous park but so connected to the stations
I will definitely stay here again if I’m ever back in Tokyo! The room was spacious, clean, and quiet. Early check in was easy and worth the additional cost
Great place to stay for 2 nights. Anything more might become an issue to some guests due to having no room service to clean up and make the bedsheets for any stay longer than 2 nights.
Self-check-in and its keyless room access was seamless. Room was clean and spacious. Feel the hotel was pretty well manage🙏
Only downside was foot noise from floor above.
Really enjoyed my stay here, perfect for short term and easy to find, great train access, great price, clean, no complaints!
Ashley
Stayed 2 nights in May 2025
Verified
8/10 Good
Maciej
4 Mar 2026
Liked: Staff & service
Ok
Maciej
Stayed 6 nights in Feb 2026
Verified
10/10 Excellent
Kam Fai
31 Dec 2025
Liked: Cleanliness, amenities
Good!
Kam Fai
Stayed 4 nights in Dec 2025
Verified
6/10 Okay
Agnidhar
21 Mar 2026
Liked: Staff & service
Disliked: Cleanliness
Room and bathrooms were not clean when we entered property. Room features such as remote controls for AC, TV and features of toilet were difficult to operate due to Japanese language, no English language.
I booked 2 Rooms with 2 beds. Hotel arranged us with one room with 2 beds and another room with only one beds. I asked to change the room to my original books, the hotel staff refuses to change because fully booking without room to change.Next day I found one room with 2 bed checked out and I asked to change, the hotel staff still refuse me. Bad experiences in the hotel.