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Tokyo East Side Hotel Kaie

4.0 star property

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Experience the sleek lobby with a black reception desk, comfortable seating, and city views.
Experience the unique blend of modern architecture and retail at Sanyo GOUTLET, featuring a striking vertical slat facade and contemporary windows.
Relax in a serene outdoor space surrounded by lush bamboo and comfortable seating.
Experience the serene atmosphere of our lobby, featuring a central garden installation, a welcoming reception desk, and a comfortable seating area.
Two large beds with white linens and brown headboards, a small table, and a comfortable armchair.

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2-8-11, Shiomi, Koto-ku, Tokyo, Tokyo Prefecture, 135-0052
  • Tokyo Big Sight
    ‪4 min drive‬
  • Toyosu Market
    ‪5 min drive‬
  • Tokyo Disneyland®
    ‪8 min drive‬
  • Tokyo (HND-Haneda)
    ‪17 min drive‬

Room options

View all photos for [Non-Smoking] Suite Room

[Non-Smoking] Suite Room

[Non-Smoking] Suite Room

  • 123 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Non-Smoking] Twin Room

1 bedroom, in-room safe, laptop workspace, soundproofing

[Non-Smoking] Twin Room

9.2 out of 10
Wonderful
(11 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Non-Smoking] Triple Room

[Non-Smoking] Triple Room

[Non-Smoking] Triple Room

9.6 out of 10
Exceptional
(21 reviews)
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for [Non-Smoking] Japanese Western Room/ 4 Single Beds

[Non-Smoking] Japanese Western Room/ 4 Single Beds

[Non-Smoking] Japanese Western Room/ 4 Single Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 50 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for [Non-Smoking] Hollywood Twin Room

[Non-Smoking] Hollywood Twin Room

[Non-Smoking] Hollywood Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Non-Smoking] Family Room

[Non-Smoking] Family Room

[Non-Smoking] Family Room

9.8 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for [Non-Smoking] Junior Suite Room

[Non-Smoking] Junior Suite Room

[Non-Smoking] Junior Suite Room

  • 67.79 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Non-Smoking] Japanese Western Room, 2 Single Beds

[Non-Smoking] Japanese Western Room, 2 Single Beds

[Non-Smoking] Japanese Western Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for [Non-Smoking] Double Room

1 bedroom, in-room safe, laptop workspace, soundproofing

[Non-Smoking] Double Room

9.2 out of 10
Wonderful
(7 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Tokyo East Side Hotel Kaie

Hotel in Tokyo with 2 restaurants and a 24-hour front desk
This hotel features 2 restaurants, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
Tokyo East Side Hotel Kaie offers 226 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 42-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Tokyo East Side Hotel Kaie. During your stay, you'll be close to Tokyo Big Sight. Features include free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Guests have great things to say about the helpful staff and the location
  • 6 minutes by car from Tokyo Big Sight and 6 minutes from Tokyo Bay
There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, multilingual staff, and a garden are also featured at Tokyo East Side Hotel Kaie. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Maindining　Ensemble - Onsite restaurant.
Cafe & Bar All oar - Onsite café. Guests can enjoy drinks at the bar. Open daily.
日本料理　あけくれ - Onsite fine-dining restaurant. Reservations are required. Open select days.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (JPY 1,300 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,640 for adults and JPY 1,210 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe & Bar All oar
  • Maindining　Ensemble
  • 日本料理　あけくれ

Things to do

  • Shopping

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2640 for adults and JPY 1210 for children
  • Uncovered self parking fee: JPY 1300 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyo East Side Kaie Tokyo
Tokyo East Side Hotel KAIE Hotel
Tokyo East Side Hotel KAIE Tokyo
Tokyo East Side Hotel KAIE Hotel Tokyo

Tokyo East Side Hotel Kaie Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 345 out of 415 reviews
Rating 8 - Good. 58 out of 415 reviews
Rating 6 - Okay. 10 out of 415 reviews
Rating 4 - Poor. 1 out of 415 reviews
Rating 2 - Terrible. 1 out of 415 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

M C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality hotel for family

Hotel very well located. Perfect for visiting Disneyland and central Tokyo. Staff are all very friendly and well trained. The room is clean and tidy.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sujith

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and 2 minute walk to metro station. Spacious rooms and bathrooms and service was great. Highly recommend.
Stayed 5 nights in Apr 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and service. I loved my stay and can’t wait to come back
Stayed 7 nights in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and across the street from the train station which made it easy to get around. I will definitely stay again the next time I vacation in Japan
Stayed 4 nights in Apr 2025

10/10 Excellent

Ka Yeung

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Promptly and patiently response
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Tokyo East Side was fantastic. The location is right in front of a train station and the staff was so great! They went above and beyond any requests/questions we asked. The room was also very clean and beds were comfortable. Would definitely stay here again!
Stayed 1 night in Apr 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to shiomi station, very convenient
Stayed 3 nights in Apr 2025

10/10 Excellent

Vicky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean but a bit far from everything
Stayed 1 night in Apr 2025

10/10 Excellent

Tuwanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and i loved the pajamas. They do have a little refrigerator, which is nice. The hotel is across the street from the shiomi station, so very convenient to getting around. Tokyo Station is about 10 min train ride. Very quiet neighborhood.
Stayed 4 nights in Apr 2025

8/10 Good

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would have given 5* all round. But for 2 problems, the breakfast food was never hot, with waiters continually openibg the lids on the hotplate containers even after customers closed them. Until the checkout day, very little understanding of English on the reception desk. All staff very pleasant even if difficult to understand.
Stayed 3 nights in Apr 2025

10/10 Excellent

Chee Fai

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, bathroom was nice and big. Would definitely recommend this and would also stay again.
Stayed 8 nights in Apr 2025

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spectacular and we had more space than we thought we would.
Stayed 1 night in Apr 2025

10/10 Excellent

Danya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was super helpful and answered any question we had. They went above and beyond
Stayed 3 nights in Apr 2025

10/10 Excellent

Ronel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was excellent and affordable for our in-season stay. The train station was right across the street, making it easy to reach our destinations. There were many convenience stores nearby, including one inside the hotel, as well as a couple of restaurants within walking distance. I would definitely stay here again during my next visit to Japan.
Stayed 5 nights in Apr 2025

10/10 Excellent

Dinh, Bellevue

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here with the bunk beds arrangement. The breakout buffet is excellent with many hot food options, cook to order eggs, fruits and desserts. They have self service laundry that is affordable if you need to do a full load. The location is convenient right across from the JR station and some restaurants nearby. A 24 hours udon restaurant and a grocery store.
Stayed 1 night in Apr 2025

10/10 Excellent

Liemsiu

Nice and Clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel !
Stayed 5 nights in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property condition was great. Very clean and quiet. 2 restaurants, and a lounge/cafe on site although we only went to breakfast here once. Thoughtful amenities like toothbrushes, lotions, bath salt etc. available for free in the lobby. Train station located directly across the street so was very easy to get to and from different locations in the city. Several convienience stores and a supermarket within a couple minutes walk. Would absolutely stay here again
Stayed 3 nights in Mar 2025

10/10 Excellent

Kin, Markham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this location because it was close to the train station. The hotel is well kept and the service was great. Room size is huge compared to other hotels we have been to. A separate bathroom, separate toilet room, and an extra sink in the hallway. Lots of room to lay out your luggages. Lots of washing machines in the laundry room. The highlight was the breakfast buffet. Great selection of food and the service was awesome as well. Will definitely recommend this hotel to my friends.
Stayed 6 nights in Mar 2025

10/10 Excellent

Anita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

This was a comfortable, convenient place to stay! Lovely staff and clean spacious room. The breakfast buffet was delicious!
Stayed 1 night in Mar 2025

10/10 Excellent

KAZUE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far our favorite hotel in Japan (out of 4 hotels we stayed at within 7 days). It is right next to the Shiomi Station so getting around the city is easy. The facility is clean and very neat. They offer plentiful of amenities. They had a bath salt table that you can make your own bath salt pouches to use. They had details on Airporter to transport your luggage and there’s a Family Marr situated right inside the hotel. There’s a little cafe and clothing store inside the hotel as well. The beds were comfortable and the bathroom was clean and neat. Staff is very nice and friendly. Helped with our luggage and questions. Would definitely stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being across the street from the subway is a plus, and only a few stops away from Tokyo Station which is a venue all in itself! A walkable neighborhood, however not many local destinations. The hotel offers a complementary bath salt self serve “bar” in the lobby that is a nice touch.
Stayed 2 nights in Mar 2025