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Tokyo East Side Hotel Kaie

4.0 star property

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An outdoor seating area with modern furniture and a water feature.
Lounge
Lobby
A modern hotel lobby with a carpeted floor, wooden partitions, and a reception desk.
[Non-Smoking] Japanese Western Room, 2 Single Beds

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar

Explore the area

View in a map
2-8-11, Shiomi, Koto-ku, Tokyo, Tokyo Prefecture, 135-0052
  • Place, Tokyo Tatsumi International Swimming Center
    ‪11 min drive‬
  • Place, Toyosu Park
    ‪17 min drive‬
  • Place, Urban Dock LaLaport Toyosu
    ‪20 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪48 min drive‬

Room options

View all photos for [Non-Smoking] Double Room

In-room safe, laptop workspace, soundproofing, free WiFi

[Non-Smoking] Double Room

9.4 out of 10
Exceptional
(8 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for [Non-Smoking] Twin Room

In-room safe, laptop workspace, soundproofing, free WiFi

[Non-Smoking] Twin Room

9.4 out of 10
Exceptional
(18 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [Non-Smoking] Japanese Western Room/ 4 Single Beds

[Non-Smoking] Japanese Western Room/ 4 Single Beds

[Non-Smoking] Japanese Western Room/ 4 Single Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for [Non-Smoking] Hollywood Twin Room

[Non-Smoking] Hollywood Twin Room

[Non-Smoking] Hollywood Twin Room

9.6 out of 10
Exceptional
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [Non-Smoking] Family Room

[Non-Smoking] Family Room

[Non-Smoking] Family Room

9.8 out of 10
Exceptional
(7 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for [Non-Smoking] Japanese Western Room, 2 Single Beds

[Non-Smoking] Japanese Western Room, 2 Single Beds

[Non-Smoking] Japanese Western Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Double Room

In-room safe, laptop workspace, soundproofing, free WiFi

Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Hollywood Twin Room

In-room safe, laptop workspace, soundproofing, free WiFi

Hollywood Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Family Room With Bunk Bed

Lobby

Family Room With Bunk Bed

  • Sleeps 4
  • Free Wi-Fi

View all photos for [Non-Smoking] Suite Room

[Non-Smoking] Suite Room

[Non-Smoking] Suite Room

  • 123 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for [Non-Smoking] Junior Suite Room

[Non-Smoking] Junior Suite Room

[Non-Smoking] Junior Suite Room

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for [Non-Smoking] Triple Room

[Non-Smoking] Triple Room

[Non-Smoking] Triple Room

9.4 out of 10
Exceptional
(24 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed
  • Free Wi-Fi

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About this property

Tokyo East Side Hotel Kaie

This hotel features 2 restaurants, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
Tokyo East Side Hotel Kaie offers 226 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 42-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Tokyo East Side Hotel Kaie. During your stay, you'll be close to Tokyo Big Sight. Features include free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute drive from teamLab Planets TOKYO and 6 minutes from Tokyo Big Sight
There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, multilingual staff, and a garden are also featured at Tokyo East Side Hotel Kaie. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Maindining　Ensemble - Onsite restaurant.
Cafe & Bar All oar - Onsite café. Guests can enjoy drinks at the bar. Open daily.
日本料理　あけくれ - Onsite fine-dining restaurant. Reservations are required. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (JPY 1,300 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,640 for adults and JPY 1,210 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe & Bar All oar
  • Maindining　Ensemble
  • 日本料理　あけくれ

Things to do

  • Shopping

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2640 for adults and JPY 1210 for children
  • Uncovered self parking fee: JPY 1300 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyo East Side Kaie Tokyo
Tokyo East Side Hotel KAIE Hotel
Tokyo East Side Hotel KAIE Tokyo
Tokyo East Side Hotel KAIE Hotel Tokyo

Tokyo East Side Hotel Kaie Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 508 out of 622 reviews
Rating 8 - Good. 91 out of 622 reviews
Rating 6 - Okay. 19 out of 622 reviews
Rating 4 - Poor. 1 out of 622 reviews
Rating 2 - Terrible. 3 out of 622 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, easy access to the train station
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient close to train and grocery store.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Manuel

Liked: Cleanliness, property conditions & facilities
Great place to stay, very clean and great staff. train station right across the street is so convenient.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities
Top hotel
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Qasim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with plenty amenities. Hotel staff were friendly and helpful. Excellent location right opposite Shiomi station. Family mart also located inside for convenience.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Zoltan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, 3 train stops from disneyland, 3 train stops the other way to tokyo station. Lots of convenient stores within a 3 block radius, the train station is right across the street. Super clean hotel, large rooms if you choose the western options.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Hoi Ying Shania

Liked: Cleanliness, staff & service, amenities
Big & clean room for 3 persons, great breakfast
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Romell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tokyo East Side Hotel was one of the best hotels that we stayed in. The room was very clean and the air conditioned kept the room really well.The staff were very respectful.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities
Very clean rooms, professional and excellent staff, great location next to a train station,
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Yamilet

Liked: Cleanliness, amenities, property conditions & facilities
It was located in a great area and with a train station right in front which is very convenient. Staff is very polite and helpful. I definitely recommend this hotel.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a convenient location with quick access to JR to Tokyo Station
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Anass

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel with professional service, great location and many facilities.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sung

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice. Polite staffs and convenient location
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Gopi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Surya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel for us in Japan trip. We have stayed here 3 times now.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel and area was nice and quaint.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Kian Wei

Liked: Cleanliness, amenities, property conditions & facilities
The staffs is friendly and the check-in and check out process was very smooth.
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Marvin

Liked: Cleanliness, amenities, property conditions & facilities
Clean room that had all the necssities for a comfortable stay. Ataff were helpful, the selection of breakfast was exellent. Plenty of amenities made the stay more comfortable.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Yiu Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Han Yong

Liked: Cleanliness, staff & service, amenities
Hotel is just opposite Shiomi Station. Room is well cleaned and the staff is very friendly and helpful.
Unique Christmas tree in a tank with fishes.
Bath salts are available if u need to soak in the bathtub.
Tea, coffee and bathroom items are free to take.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, staffs, amenities, very convenient. Will stay again!!!
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location in front of train station. The hotel so nice and clean, everything perfect.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless and well-maintained, which made settling in very comfortable.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Lindsay

Clean, well equiped and comfortable
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

WEICHIH

Liked: Cleanliness, amenities, property conditions & facilities
Clean, convenient, and comfortable!
Stayed 1 night in Nov 2025