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Tokyo House INN S&G

Property class: 2.5

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Photo gallery for Tokyo House INN S&G

Basic Double Room
Basic Double Room
Exterior
Family Room
Traditional Quadruple Room

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
1-12-27 Okubo, Shinjuku-ku, Tokyo, 169-0072
  • Place, Okubo Park
    ‪5 min walk‬
  • Place, Shinjuku Isetan
    ‪12 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪16 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪46 min drive‬

Room options

View all photos for Basic Quadruple Room

Basic Quadruple Room

Basic Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Quadruple Room

Economy Quadruple Room

Economy Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Family Studio

Family Studio

Family Studio

  • 1 bedroom
  • Sleeps 8
  • 4 Single Bunk Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • 1 bedroom
  • Sleeps 8
  • 4 Single Bunk Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 3 Single Bunk Beds
  • Free Wi-Fi

View all photos for Traditional Quadruple Room

Traditional Quadruple Room

Traditional Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Design Quadruple Room

Shower, hair dryer, towels, shampoo

Design Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Comfort Quadruple Room

Comfort Quadruple Room

Comfort Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Business Double Room

Business Double Room

Business Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Tokyo House INN S&G

A microwave in a common area, laundry facilities, and express check-in are available at this guesthouse. WiFi in public areas is free. Additionally, express check-out and multilingual staff assistance are onsite. Bathrooms are shared and limited housekeeping is available.
Tokyo House INN S&G offers 24 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Televisions come with premium cable channels.

Guests have access to shared bathrooms. Bathrooms include showers and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

During your stay at Tokyo House INN S&G, you'll be within walking distance of Shinjuku Gyoen National Garden. You'll find features like free WiFi in public areas, plus an area shuttle (surcharge) and laundry facilities.
  • Free WiFi
  • Amenities include locker space, laundry facilities, and a multilingual staff
  • Just a 2-minute drive from Shinjuku Gyoen National Garden and a few minutes from MUFG Stadium
  • Local-area shuttle service available for a fee
As a guest of Tokyo House INN S&G, you'll find multilingual staff, laundry facilities, and express check-in. WiFi is free in public spaces. Tokyo House INN S&G also features express check-out and a microwave in a common area.

Smoking is allowed in designated areas at this Tokyo guesthouse.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (limited availability)
  • Multilingual staff

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • 5 shared bathrooms
  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Freezer
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from December 6 2024 to December 5 2026 (dates subject to change).

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Cleaning fee: JPY 1000 per accommodation, per night
  • Bed sheets fee: JPY 200 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Tokyo House Inn
Tokyo House Inn Shinjuku
Tokyo House Inn
Tokyo House INN S G
Tokyo House INN S&G Tokyo
Tokyo House INN S&G Guesthouse
Tokyo House INN S&G Guesthouse Tokyo

Tokyo House INN S&G Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 120 out of 505 reviews
Rating 8 - Good. 195 out of 505 reviews
Rating 6 - Okay. 117 out of 505 reviews
Rating 4 - Poor. 42 out of 505 reviews
Rating 2 - Terrible. 31 out of 505 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot in a superb location with basic amenities included!
Stayed 5 nights in Dec 2023
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, good room for the price. Soap/shampoo/conditioner provided in shower. Great shower.
Stayed 3 nights in Oct 2023
Verified review

8/10 Good

Darrin

Adequate for our accomodation
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping staff was very attentive and nice!! Thanks for the early check in.
Stayed 1 night in May 2024
Verified review

8/10 Good

reiko

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

Elann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for a cheap stay

A few friends and I had to get a last minute hotel in Tokyo due to missing our train to Osaka. Even though we reserved a room after the check-in time(10pm) we called the property owner and they promptly gave us all the information we needed. The room had all the necessities (bed, towel, toothbrush, fridge, microwave etc.). Showers and sinks were clean. The sinks are communal between the other rooms on the floor but the showers and bathrooms are private(located in the hall). Great place for the cheap price.
Stayed 1 night in May 2023
Verified review

4/10 Poor

Brian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy environment with neighbors partying past midnight and lack of management to oversee. Do not recommend if you wish to have a quiet decent sleep.
Stayed 4 nights in Mar 2024
Verified review

4/10 Poor

Valeria

Disliked: Cleanliness, staff & service, property conditions & facilities
The place was dirty, not as the pictures. There is no one to help you with anything. Super dirty bathrooms and rooms.
Stayed 5 nights in Sep 2023
Verified review

4/10 Poor

Louise

Disliked: Staff & service, property conditions & facilities
It is a great location. Above some restaurants and located on a street where there is a lottt of food options!! Regarding the room, we had 3 people in one room and couldn’t fit our 3 suitcases in the room. We had to put them on the spare bed because the room listed on the booking website looks extremely bigger than the one we were put in. Beware that if you have suitcases you’ll be hauling them up at least 3 flights of stairs The management was quite rude when messaging on WhatsApp. Overall 7/10
Stayed 3 nights in Apr 2024
Verified review

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the worst place I’ve ever stayed at. There was a fire and the fire alarm did not work and there was no reception as well as manager on site. The phone number given to us to contact the property never worked. Would not recommend unless you have no other option. It was a good location though.
Stayed 7 nights in May 2024
Verified review

2/10 Terrible

かいと

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
値段が相場より安かったということもあるが、清潔感がなくかなり不衛生。部屋に備え付けられていた電気ケトルの中に前の宿泊客が使用したと思われる水が残っていた。探せば探すほど不衛生な箇所が出てくる。
Stayed 1 night in May 2024
Verified review

6/10 Okay

しょうた

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
値段が安いため部屋の中やシャワー、トイレが汚いのは妥協できたが、宿泊日になっても、泊まる部屋の部屋番号と暗証番号が伝えられておらず、こちらが当日電話しなければいけなかったのが、難点だった。値段泊まるだけと考えれば耐えられる。
Stayed 2 nights in Feb 2024
Verified review

2/10 Terrible

Kazuki

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
風呂のドア外れてます 座ると床が凹みます ボディソープとシャンプーはどちらもボディソープです。 ポットの中にゆで卵が入ってます。 サービスが終わってます。家って何かご存知ですか？ 3階の風呂の脱衣所に扉をつけてあげてください。トイレから出てきた人と鉢合わせてしまい気まずいです。
Verified review

2/10 Terrible

MIU

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂や洗面台の排水溝に髪などのゴミが溜まっており、水が全然流れなかった。宿泊施設の掃除はきちんとしておくべきだと思う。 またテレビを見るための線が不足しており、テレビをつけることができなかった。エアコンをつけた際には突然エアコンの部品が落ちてきた。 設備が整っておらずとても残念に感じた。
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Woongsun

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
직원이 불친절한거 말고는 다좋음
Verified review

2/10 Terrible

AHREUM

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

가지마세요

가지마세요. 어지간하면 저렴한 호텔에 아무것도 기대하지않지만 여긴 정말 너무 심합니다. 온 사방팔방에 거미가있습니다. 방 들어가자마자 5마리를 죽였는데 다음날3마리가 더 있습니다. 물론 모두 살아있는상태고요. 숙소도 전반적으로 더럽고방문열면 바로 세면대가 있는상태라 매우시끄럽습니다. 가지마세요 두번말하지만 가지마세요
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

DAHUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
가격도저렴하고 주변에 음식점도 많아서 좋았어요 방음은 좀 안좋긴한데 그래도 푹잘묵었습니다
Stayed 2 nights in Sep 2023
Verified review

6/10 Okay

カズエ

Disliked: Staff & service, property conditions & facilities
シャワーがでなかったです
Stayed 1 night in Aug 2023
Verified review

6/10 Okay

??

Disliked: Cleanliness, staff & service
4階の部屋まで階段しかなかったので荷物を運ぶのが大変でした。 2段ベットの部屋ですが、ベッドの下が埃まるけでした。 掃除が手抜きだと思いました。 前の人の残り物が冷蔵庫の中に入りっぱなしでした。 あと、部屋の暗証番号が使い回しというとこ。あれは毎回変えるべきでは？ 荷物を預かって欲しいと連絡してあっても預かってくれるのかどうかも分からず緊急連絡先というのがあったので連絡するも、宿泊前も、当日も全く繋がらず何の為の緊急連絡先？と思いました。 そこをもう少しちゃんと連絡取れるようにしてもらわないと本当に困ります。 5人で泊まりたかったのでここにしましたが、次はないかなぁ。 唯一良かったのはリッチの良さでした。
Stayed 1 night in Apr 2023
Verified review

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort

コスパ重視にはいいと思います！

写真と思ってたのと少し違いました。 詳しく見て決めた方がいいと思います。 値段相応でしょうか？
Stayed 2 nights in Mar 2020
Verified review

2/10 Terrible

Teerawat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service and terrible male receptionist. The male manager during daytime didn't give me back deposit money. I booked the room there for 3 nights in total ( but I book 2 times, first booking = 2 nights, second booking =1 night ) He knocked the door and ask us to check out and check in again didn't return us deposit back. He said we check out late on the second day, he requested us to check out and check in again with cold and unfriendly scary voice. It's really unfair for us because we book to stay there for 3 nights.
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

AKANE

Disliked: Cleanliness

思ったより普通でした

子供と2人で受験の宿として利用させていただきました。事前に口コミを拝見してちょっと行くのが怖かったのですが、個室でダブルベッドの部屋だったので他人に気兼ねすることもなく思ったより平気でした。壁はかなり薄くてとなりの中国人の声が丸聞こえでした。トイレ、シャワーも共用でしたが思ったよりきれいでした。スリッパは持って行った方がいいと思います。
Stayed 1 night in Feb 2020
Verified review

8/10 Good

hiromaro

Liked: Staff & service

看板がわかりやすい

国家試験受験前日に泊まりました。スタッフの外国人の日本語に問題もなく気持ちのいい対応でした。食堂兼談話室で勉強もできました。近くに二十四時間営業のドンキホーテもあって便利でした。
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hostel tiene todo lo que necesitas, y esta cerca de las zonas mas movidas de la ciudad como es shibuya y shinjuku. Relación precio calidad fue buena.
Stayed 4 nights in Feb 2020
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ドミトリーと言う事でそれには納得して宿泊しましたので 多くは望んでいませんでしたが 入口、部屋内、シャワー、ベッド等は綺麗なので良かったのですが 玄関の印象がちょっと暗く、破損も見受けられましたので その辺りが明るくなるともっと利用者が増えるのでは 無いかなと思いました
Stayed 1 night in Feb 2020