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Tokyu Stay Shibuya

3.0 star property

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Photo gallery for Tokyu Stay Shibuya

Terrace/patio
Fridge, microwave, stovetop, cookware/dishes/utensils
In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045
  • Place, Love Hotel Hill
    ‪5 min walk‬
  • Place, Cerulean Tower
    ‪6 min walk‬
  • Place, Shibuya Crossing
    ‪10 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

View all photos for Standard Double Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room (2 persons), Non Smoking

9.6 out of 10
Exceptional
(32 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room (2 persons), Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room (2 persons), Non Smoking

9.2 out of 10
Wonderful
(26 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (2 persons), Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Residential Family Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (2 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room (3 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (3 persons), Non Smoking

9.4 out of 10
Exceptional
(24 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Residential Family Room (3-4 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (3-4 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Bunk Beds
  • Free Wi-Fi

View all photos for Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Bunk Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room (1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (1 person), Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room (1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room (1 person), Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room (1 Person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room (1 Person), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room (1person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room (1person), Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Residential Family Room (1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (1 person), Non Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Residential Family Room (Bunk Beds,1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (Bunk Beds,1 person), Non Smoking

  • 47 sq m
  • Sleeps 1
  • 2 Large Single Bunk Beds
  • Free Wi-Fi

View all photos for Standard Double Room Non-smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room Non-smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Double Room Non-smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room Non-smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Twin Room Non-smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room Non-smoking

  • Sleeps 2
  • Free Wi-Fi

Similar properties

Reception hall
Tokyu Stay Shibuya Shin-minamiguchi
Shibuya
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk
4.5 out of 5, Wonderful, 1,065 reviews
The price is €121
30 Jun - 1 Jul
Tokyu Stay Shibuya Shin-minamiguchi

About this property

Tokyu Stay Shibuya

A rooftop terrace, dry cleaning, and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Additionally, a computer station, a front-desk safe, and multilingual staff assistance are onsite. Housekeeping is available on request.
Tokyu Stay Shibuya offers 126 accommodations with washers/dryers and safes. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions come with digital channels. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered on request and irons/ironing boards can be requested.

Tokyu Stay Shibuya's great location gets high marks from our customers. During your stay, you're just a quick walk from Love Hotel Hill. Features include free WiFi in public areas, plus a rooftop terrace and breakfast (surcharge).
  • Free WiFi and wired Internet
  • To-go breakfast served daily for a fee
  • Amenities include a front-desk safe, a computer, and a multilingual staff
  • Guests have great things to say about the clean accommodations and the overall condition of the property
  • Within a 15-minute walk of Shibuya Saunas and Shibuya Crossing
As a guest of Tokyu Stay Shibuya, you'll find a rooftop terrace, a vending machine, and multilingual staff. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Tokyu Stay Shibuya also features dry cleaning/laundry services, a front-desk safe, and an elevator. A complete renovation of Tokyu Stay Shibuya was completed in August 2023.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy to-go breakfast daily from 7 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily on-the-go breakfast available 7 AM to 10:00 AM for a fee: JPY 1,320 per person

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 1999
  • Designated smoking areas
  • Renovated entire property - August 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 0-inch LCD TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Washing machine/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately JPY 1320 per person
  • Housekeeping fee: JPY 1500

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shibuya Stay
Shibuya Tokyu Stay
Tokyu Shibuya
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Shibuya
Tokyu Stay Shibuya
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel

Tokyu Stay Shibuya Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 727 out of 1011 reviews
Rating 8 - Good. 205 out of 1011 reviews
Rating 6 - Okay. 58 out of 1011 reviews
Rating 4 - Poor. 16 out of 1011 reviews
Rating 2 - Terrible. 5 out of 1011 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tahlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay would 100% come back, in a perfect location!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Serene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with lots of food and shopping - all within walking distance.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dylan

Liked: Cleanliness, amenities, property conditions & facilities
Clean, Helpful staff, very pleasant stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good Wi-Fi, air worked well and staff was great.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Fernando Leonel

Liked: Cleanliness, amenities, property conditions & facilities
amazing staff and very clean spacious rooms.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Yoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was as good as the photos shown. The room was clean, spacious and the proximity from the train station was good as well. I would stay here again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tokyo stay is an amazing hotel that is located in an amazing food and beverage area of Shibuya. It is also good size rooms and great staff. The restaurants right next door are top notch!
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Derek evans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location
Stayed 12 nights in Feb 2026
Verified

10/10 Excellent

Nishii

Liked: Cleanliness, amenities, property conditions & facilities
The room size, cleanliness, staff, and location were all excellent.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Tokyu Stay Shibuya. The room is very clean and spacious for two people. The staff were very friendly. Excellent location away from the hustle n bustle.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, amenities, property conditions & facilities
Great and convenient place, clean, comfortable.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

PEIYI

Liked: Cleanliness, staff & service, amenities
Yes love the location The staff was very kind and helpful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, and loved the location and in-room washer/dryer and deep bathtub.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

La Verne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff and property were just what we were hoping for. Our room had plenty of space and the bathroom amenities were excellent. Since we were only there 1 night, we can't wait to come back and stay on our next visit.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Leticia

Liked: Cleanliness, amenities, property conditions & facilities
Staff is so so nice, excellent service 20/10 for the staff. Beautiful, clean hotel, close to everything. 100% I would recommend this place to everyone.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Carey

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, excellent location, lovely room.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Anne-Helene

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, central location, common meeting area in lobby, laundry in room
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Tanae

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. Room cleaning and towels only by request.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Le

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Ruby

Liked: Cleanliness, amenities, property conditions & facilities
Very good location, staff were very nice and the rooms were very clean and complete ! With kitchenette and washer/dryer too.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super clean. We liked having the extra table and chairs as well as the washing machine inside the room. Good location, only 10 minute walk from shibuya station/crossing
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Marcin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, close to attractions and restaurants.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Dean

Liked: Cleanliness, amenities, property conditions & facilities
Hotel location is excellent - 10mins from Shibuya station, along a cute but quiet lane with lots of nice restaurants and a few bars. Friendly staff, decent value, good showers & relatively OK sized rooms for Tokyo.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Issam

Liked: Cleanliness, staff & service, amenities
Location , amazing staff & clean
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Jada

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing. Definitely try the new coffee shop in the lobby
Stayed 2 nights in Feb 2026