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Tokyu Stay Shinjuku Eastside

3.0 star property

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Photo gallery for Tokyu Stay Shinjuku Eastside

Exterior
Restaurant
Reception
Terrace/patio
Soundproofing, iron/ironing board, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
2-3-24 Kabukicho, Shinjuku-ku, Tokyo, Tokyo Prefecture, 160-0022
  • Place, Samurai Museum
    ‪4 min walk‬
  • Place, Isetan Department Store Shinjuku
    ‪8 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪14 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪36 min drive‬

Room options

View all photos for Comfort Double Room with table, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room with table, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Residential Double Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Double Room, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Twin Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Twin Room, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Residential Twin Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Twin Room, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • City view
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Comfort Double Room Single Use with table, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room Single Use with table, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Double Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Double Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Twin Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Residential Twin Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Twin Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Twin Room Single Use, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Twin Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room Single Use, Non Smoking

  • 41 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Garden Suite, Non Smoking

View from room

Garden Suite, Non Smoking

  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Universal Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Universal Room, Non Smoking

  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Universal Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Universal Room Single Use, Non Smoking

  • 26 sq m
  • City view
  • Sleeps 1
  • 2 Single Beds

View all photos for Adjoining Room A, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Adjoining Room A, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 44 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Adjoining Room B, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Adjoining Room B, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Deluxe Twin Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 3

View all photos for Superior Twin Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 3

View all photos for Residential Double Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Double Room

  • Sleeps 2

View all photos for Residential Twin Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Comfort Twin Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Twin Room

  • Sleeps 2

View all photos for Comfort Double Room with table

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room with table

  • Sleeps 2

View all photos for Universal Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Universal Room

  • Sleeps 2

View all photos for Garden Suite

Soundproofing, iron/ironing board, free WiFi, bed sheets

Garden Suite

  • Sleeps 3

View all photos for Terrace Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Terrace Room

  • Sleeps 2

View all photos for STAY BEAUTY＆CARE ROOM

Soundproofing, iron/ironing board, free WiFi, bed sheets

STAY BEAUTY＆CARE ROOM

  • Sleeps 2

View all photos for Adjoining Room A

Soundproofing, iron/ironing board, free WiFi, bed sheets

Adjoining Room A

  • Sleeps 4

View all photos for Adjoining Room B

Soundproofing, iron/ironing board, free WiFi, bed sheets

Adjoining Room B

  • Sleeps 5

View all photos for Comfort Double Room Single Use with desk, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room Single Use with desk, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room with desk, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room with desk, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room with desk

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room with desk

  • Sleeps 2

View all photos for STAY BEAUTY and CARE ROOM Non-Smoking

STAY BEAUTY and CARE ROOM Non-Smoking

STAY BEAUTY and CARE ROOM Non-Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Single Bunk Bed

Similar properties

Property entrance
Tokyu Stay Shinjuku
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,012 reviews
The price is €124
18 Jan - 19 Jan
Tokyu Stay Shinjuku

About this property

Tokyu Stay Shinjuku Eastside

Hotel with a 24-hour front desk, near Waseda University
This hotel features dry cleaning, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Other amenities include a TV in a common area and a vending machine. Housekeeping is available on request.
Tokyu Stay Shinjuku Eastside offers 208 accommodations with all-in-one washer/dryers and slippers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bidets, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Tokyo hotel provides complimentary wireless Internet access. Smart televisions come with digital channels and Netflix. Housekeeping is offered on request and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Tokyu Stay Shinjuku Eastside. During your stay, you're just a quick walk from Samurai Museum. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include 7 meeting rooms, laundry facilities, and an elevator
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 5-minute drive from Tokyo Imperial Palace and a few minutes from Shinjuku Gyoen National Garden
As a guest of Tokyu Stay Shinjuku Eastside, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. There are 7 meeting rooms available. WiFi is free in public spaces. Tokyu Stay Shinjuku Eastside also features a television in a common area and an elevator.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,640 per person

Things to do

  • TV in common areas

Family friendly

  • All-in-one washing machine/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 7 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • All-in-one washer/dryer
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2640 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Guests will receive an email with special check-in information prior to arrival. Front desk staff will greet guests on arrival at the property.
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel, toothbrush, nightwear exchange are provided daily.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shinjuku East Side
Tokyu Stay Shinjuku Eastside Hotel
Tokyu Stay Shinjuku Eastside Tokyo
Tokyu Stay Shinjuku Eastside Hotel Tokyo

Tokyu Stay Shinjuku Eastside Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 419 out of 616 reviews
Rating 8 - Good. 142 out of 616 reviews
Rating 6 - Okay. 33 out of 616 reviews
Rating 4 - Poor. 11 out of 616 reviews
Rating 2 - Terrible. 11 out of 616 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Julia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This hotel was perfect for our 5 nights in Tokyo. The location was ideal, right next to metro station and also a short walk into the centre of Shinjuku for shopping and food. The room was really nice and a good size, but there was only a few hangers to store clothes and no wardrobe so we couldn’t really unpack and the room started to feel quite messy. We were disappointed at the lack of housekeeping. You could put a magnet on the door for them to change the bins and swap the towels but they didn’t change our sheets or clean the room for the whole 5 nights. We probably could have requested this at reception but we kept forgetting, so I didn’t think it justified knocking a star off the rating as overall we had a fantastic stay.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jamie-Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 4 nights in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If possible, add a cafe within the property
Stayed 13 nights in Sep 2025

10/10 Excellent

Lauren

Stayed 4 nights in Sep 2025

10/10 Excellent

monterio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2025

10/10 Excellent

Lyndon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and would recommend
Stayed 3 nights in Sep 2025

8/10 Good

Joshua

Stayed 5 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In-suite laundry is a real bonus. The bed is large and comfortable. The mini kitchen area is convenient. Fairly large for a Tokyo hotel room.
Stayed 6 nights in Sep 2025

10/10 Excellent

Xavier

Stayed 3 nights in Sep 2025

8/10 Good

Yayoua

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast with variety for guests. Rooms were clean and air conditioned
Stayed 6 nights in Sep 2025

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay for 6 nights my partner and I. Area was nice with lots of convenience stores nearby. Close to shopping and dinning options. Room was compact but workable. Room could have been cleaner at check-in bedding could have been cleaner.
Stayed 6 nights in Sep 2025

10/10 Excellent

Jayna

Stayed 5 nights in Sep 2025

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating.
Stayed 5 nights in Sep 2025

10/10 Excellent

Tushar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in two twin bed room in sept 2025 and had a great experience.
Stayed 3 nights in Sep 2025

8/10 Good

Yuri

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Service is getting worse. Very unfortunate. Poor service and some staff doesn’t know what they are doing. They all say different things and it’s confusing.
Stayed 6 nights in Sep 2025

6/10 Okay

Ethan S H

Stayed 1 night in Aug 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to rest

Made our stay at Tokyo confortable and affordable.
Stayed 4 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness
In
Stayed 5 nights in Aug 2025

6/10 Okay

Katherine

Liked: Staff & service
Everything else was fine, but the mattress smelled bad.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sheraan

Stayed 5 nights in Aug 2025

2/10 Terrible

Azad

Stayed 2 nights in Aug 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get around
Stayed 3 nights in Aug 2025

8/10 Good

Devonte

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though we ran into a few issues which caused us to change rooms twice, I enjoyed everything at this hotel but I really wish they’d clean the carpets in the entire building. The carpet was stained in the hallways and in the rooms and the couches could use some deep cleaning as well. Otherwise this place would receive the 5 stars for sure.
Stayed 11 nights in Aug 2025