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Tokyu Stay Shinjuku Eastside

3.0 star property

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Photo gallery for Tokyu Stay Shinjuku Eastside

Exterior
Reception
Meeting facility
Terrace/patio
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

View in a map
2-3-24 Kabukicho, Shinjuku-ku, Tokyo, Tokyo Prefecture, 160-0022
  • Place, Samurai Museum
    ‪4 min walk‬
  • Place, Isetan Department Store Shinjuku
    ‪8 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪14 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪36 min drive‬

Room options

View all photos for Comfort Double Room with table, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Comfort Double Room with table, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Residential Double Room, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Residential Double Room, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Twin Room, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Comfort Twin Room, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Residential Twin Room, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Residential Twin Room, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Comfort Double Room Single Use with table, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Comfort Double Room Single Use with table, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Double Room Single Use, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Residential Double Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room Single Use, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Comfort Twin Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Residential Twin Room Single Use, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Residential Twin Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room Single Use, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Superior Twin Room Single Use, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room Single Use, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Deluxe Twin Room Single Use, Non Smoking

  • 41 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Garden Suite, Non Smoking

View from room

Garden Suite, Non Smoking

  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Universal Room, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Universal Room, Non Smoking

  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Universal Room Single Use, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Universal Room Single Use, Non Smoking

  • 26 sq m
  • City view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Adjoining Room A, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Adjoining Room A, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 44 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Adjoining Room B, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Adjoining Room B, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Comfort Double Room Single Use with desk, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Comfort Double Room Single Use with desk, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room with desk, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Comfort Double Room with desk, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for STAY BEAUTY and CARE ROOM Non-Smoking

STAY BEAUTY and CARE ROOM Non-Smoking

STAY BEAUTY and CARE ROOM Non-Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Twin Bunk Bed

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Exterior
Hotel Gracery Shinjuku
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
4.5 out of 5, Wonderful, 4,238 reviews
The price is €1,093
22 Nov - 23 Nov
Hotel Gracery Shinjuku

About this property

Tokyu Stay Shinjuku Eastside

Hotel with a 24-hour front desk, near Shinjuku Gyoen National Garden
This hotel features dry cleaning, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Other amenities include a TV in a common area and a vending machine. Housekeeping is available on request.
Tokyu Stay Shinjuku Eastside offers 208 accommodations with all-in-one washer/dryers and slippers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bidets, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Tokyo hotel provides complimentary wireless Internet access. Smart televisions come with digital channels and Netflix. Housekeeping is offered on request and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Tokyu Stay Shinjuku Eastside. During your stay, you're just a quick walk from Samurai Museum. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include 7 meeting rooms, laundry facilities, and an elevator
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Shinjuku Gyoen National Garden and a few minutes from National Stadium
As a guest of Tokyu Stay Shinjuku Eastside, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. There are 7 meeting rooms available. WiFi is free in public spaces. Tokyu Stay Shinjuku Eastside also features a television in a common area and an elevator.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,870 per person

Things to do

  • TV in common areas

Family friendly

  • All-in-one washing machine/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 7 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • All-in-one washer/dryer
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1870 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Guests will receive an email with special check-in information prior to arrival. Front desk staff will greet guests on arrival at the property.
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel, toothbrush, nightwear exchange are provided daily.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shinjuku East Side
Tokyu Stay Shinjuku Eastside Hotel
Tokyu Stay Shinjuku Eastside Tokyo
Tokyu Stay Shinjuku Eastside Hotel Tokyo

Reviews

Tokyu Stay Shinjuku Eastside Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 396 out of 586 reviews
Rating 8 - Good. 135 out of 586 reviews
Rating 6 - Okay. 33 out of 586 reviews
Rating 4 - Poor. 11 out of 586 reviews
Rating 2 - Terrible. 11 out of 586 reviews

Reviews

10/10 Excellent

Eleanor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small but comfortable (included a microwave, small fridge, hotplate, utensils, washer/dryer [all in one]). Breakfast was good and the staff are very nice. We had a pleasant stay.
Stayed 3 nights in Aug 2025

8/10 Good

Jess

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent!! We were able to walk anywhere within a matter of minutes, however it was very quiet. We couldn’t hear anything outside our room. A spacious room for the two of us, and we loved being able to prepare basic meals and wash our clothes. The only criticism would be the pillows which were quite firm. No other complaints!
Stayed 9 nights in Aug 2025

10/10 Excellent

Mau

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! 2-in-1 Washer/Dryer was really convenient! The room was very spacious and clean! Right near so many restaurants, bars, shopping, and public transportation. The only complaint was there wasn't specific parking, but luckily there's a parking lot 1 street behind the hotel. The staff was wonderful and accommodating. Definitely recommend and would stay again!
Stayed 2 nights in Aug 2025

10/10 Excellent

DORCAS

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed Tokyu Stay Shinjuku Eastside - the rooms were spacious, clean and air con was great! So cold in the room which was lovely on a hot summer day. Konbini and McDs close by. Not ideal that it’s next to Kabuchiko but we just avoided going that way.
Stayed 3 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 Night Stay. Great, simple room with everything you need to enjoy Shinjuku.
Stayed 3 nights in Jul 2025

10/10 Excellent

Wai Lok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay.
Stayed 5 nights in Jul 2025

8/10 Good

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super friendly, rooms are spacious, location is walkable to train station with multiple convenient stores nearby. Will definitely stay again when I come back to Tokyo!
Stayed 7 nights in Jul 2025

10/10 Excellent

Prerna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the smelly carpet in one of our rooms, it was a good experience overall
Stayed 5 nights in Jul 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern rooms. Much larger than other hotel rooms in Tokyo.
Stayed 10 nights in Jul 2025

10/10 Excellent

Chloe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m glad I stayed in the Shinjuku area, significantly less chaotic than Shibuya. I stayed here with my sister and it felt very safe and easy to navigate. You can take the bus to Shibuya. The subway is right there and if you like shopping — the shopping in Shinjuku is really good. You can find a lot of the stores you see in Shibuya/Ginza at Shinjuku. The staff at the hotel were really nice and sweet. The only downside is that the breakfast could have been better but it’s convenient to eat a full meal before heading out! Would stay here again! Book the room with the laundry included!! It was nice to have clean clothes and no laundry upon check out!
Stayed 5 nights in Jul 2025

8/10 Good

Charlie

Travelled with family
Liked: Property conditions & facilities, room comfort

4 nights in Shinjuku

The hotel was clean and efficient and provided all basic services. A washer dryer is provided in all rooms though is a little difficult to use if one can’t read Japanese and was a model made only in Japan so no on line English manuals but with the help of Google lens and a bit on common sense managed to work it out! Breakfast finished admissions punctually at 9:30 but carries on till 10 and provides a good variety of Japanese and western style foods on offer. The overall feel is clean contemporary and well considered with focused on sustainability. This is not a luxury hotel but is very comfortable and stylish and good value.
Amenities buffet
Breakfast/lounge
Stayed 4 nights in Jul 2025

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and basic accomodation at affordable rates, nothing really above and beyond the required facilities. Nice and clean facilities, very friendly and helpful staff.
Stayed 6 nights in Jul 2025

10/10 Excellent

Maria

Stayed 5 nights in Jul 2025

10/10 Excellent

Ayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Chander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient to have a washer+dryer combo unit in the room. Breakfast was pretty decent and reasonably priced. Rooms were comfortable. They added a surcharge for our 12 year old son but gave him his own bed.
Stayed 6 nights in Jul 2025

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable rooms with a nice kitchenette- fridge. The area is pretty central to subways and eateries. Multiple convenient store options right downstairs. The hotel should offer the coffee machine 24/7 as they cater to international travelers who can not wait until 7 am to grab a cup of coffee. I highly recommend they review this policy
Stayed 5 nights in Jul 2025

10/10 Excellent

Mandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel, staff very friendly. Happy they have a washer/dryer in room, overall had a great stay.
Stayed 7 nights in Jul 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good facility, but the bathroom has bad smell.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jiakun, Springfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, quiet but walking distance to Kabukichō entertainment district
Stayed 3 nights in Jul 2025

10/10 Excellent

Hanieh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! We would gladly come back again! Best hotel in japan
Stayed 5 nights in Jun 2025

10/10 Excellent

Supak

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 4 nights in Jul 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Add a great stay. Very walkable
Stayed 6 nights in Jun 2025

10/10 Excellent

Tony

Liked: Cleanliness
Stayed 2 nights in Jun 2025

8/10 Good

alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence location, proximity to transportation and grocery store. Clean and cozy. Thoughtful layout, just wish the hot water was stronger
Stayed 4 nights in Jun 2025