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Tokyu Stay Shinjuku Eastside

3.0 star property

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Photo gallery for Tokyu Stay Shinjuku Eastside

Enjoy meals in this stylish dining area with a long table and comfortable chairs.
Relax in a serene space with a potted tree, wicker chair, and lush greenery.
Enter a stylish lobby with a long corridor, leather chairs, and a large potted plant.
Check-in with ease at our reception area, featuring a convenient cashless check-in system and comfortable seating.
Relax by the fire pit on the outdoor terrace with city views.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
2-3-24 Kabukicho, Shinjuku-ku, Tokyo, Tokyo Prefecture, 160-0022
  • Shinjuku Gyoen National Garden
    ‪14 min walk‬
  • Waseda University
    ‪3 min drive‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪20 min drive‬

Room options

View all photos for STAY BEAUTY and CARE ROOM Non-Smoking

Cozy retreat with a bunk bed, seating area, and desk, perfect for relaxation and productivity.

STAY BEAUTY and CARE ROOM Non-Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Comfort Double Room with desk, Non Smoking

Relax in a serene space with a large bed, wooden desk, and city views.

Comfort Double Room with desk, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room Single Use, Non Smoking

Two single beds with matching headboards, a nightstand, and a small table with chair, set against a subtle floral backdrop.

Deluxe Twin Room Single Use, Non Smoking

  • 41 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room Single Use, Non Smoking

Two double beds with matching bedding, a nightstand, and a lamp, set against a city view.

Superior Twin Room Single Use, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Residential Twin Room Single Use, Non Smoking

Two double beds with neutral bedding and a light-colored rug, complemented by a subtle botanical design and a city view.

Residential Twin Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room Single Use, Non Smoking

Cozy retreat with two beds, a seating area, and a large window offering a city view.

Comfort Twin Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Residential Twin Room, Non Smoking

Two double beds with neutral bedding and a light-colored rug, complemented by a subtle botanical design and a city view.

Residential Twin Room, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Comfort Twin Room, Non Smoking

Cozy retreat with two beds, a seating area, and a large window offering a city view.

Comfort Twin Room, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Residential Double Room, Non Smoking

Relax in a serene space with a large bed, bedside table, and flat-screen TV, offering a city view.

Residential Double Room, Non Smoking

8.4 out of 10
Very good
(13 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Universal Room Single Use, Non Smoking

Relax in this serene hotel room featuring two single beds, a TV cabinet, and a kitchenette with a refrigerator and coffee maker.

Universal Room Single Use, Non Smoking

  • 26 sq m
  • City view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Comfort Double Room Single Use with desk, Non Smoking

Relax in a serene space with a large bed, wooden desk, and city views.

Comfort Double Room Single Use with desk, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Double Room Single Use, Non Smoking

Relax in a serene space with a large bed, bedside table, and flat-screen TV, offering a city view.

Residential Double Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room Single Use with table, Non Smoking

Relax in a serene space with a large bed, desk, and nightstand, surrounded by a subtle floral design.

Comfort Double Room Single Use with table, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

Two single beds with matching headboards, a nightstand, and a small table with chair, set against a subtle floral backdrop.

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking

Two double beds with matching bedding, a nightstand, and a lamp, set against a city view.

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Garden Suite, Non Smoking

Enjoy panoramic city views from this rooftop terrace with lounge chairs and a fire pit.

Garden Suite, Non Smoking

  • 69 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Adjoining Room A, Non Smoking

Stylish hallway leading to rooms and offices.

Adjoining Room A, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 44 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Adjoining Room B, Non Smoking

Stylish hallway leading to rooms and offices.

Adjoining Room B, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Comfort Double Room with table, Non Smoking

Relax in a serene space with a large bed, desk, and nightstand, surrounded by a subtle floral design.

Comfort Double Room with table, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Universal Room, Non Smoking

Relax in this serene hotel room featuring two single beds, a TV cabinet, and a kitchenette with a refrigerator and coffee maker.

Universal Room, Non Smoking

  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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  • Free WiFi
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4.5 out of 5, Wonderful, (3703)
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About this property

Tokyu Stay Shinjuku Eastside

Hotel with a 24-hour front desk, near Shinjuku Gyoen National Garden
This hotel features dry cleaning, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Other amenities include a TV in a common area and a vending machine. Housekeeping is available on request.
Tokyu Stay Shinjuku Eastside offers 208 accommodations with all-in-one washer/dryers and slippers. Rooms open to patios. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bidets, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Tokyo hotel provides complimentary wireless Internet access. Smart televisions come with digital channels and Netflix. Housekeeping is offered on request and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Tokyu Stay Shinjuku Eastside. During your stay, you're just a quick walk from Okubo Park. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include 7 meeting rooms, laundry facilities, and an elevator
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Shinjuku Gyoen National Garden and a few minutes from Tokyo Metropolitan Government Building
As a guest of Tokyu Stay Shinjuku Eastside, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. There are 7 meeting rooms available. WiFi is free in public spaces. Tokyu Stay Shinjuku Eastside also features a television in a common area and an elevator.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,870 per person

Things to do

  • TV in common areas

Family friendly

  • All-in-one washer/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 7 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • All-in-one washer/dryer
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1870 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Guests will receive an email with special check-in information prior to arrival. Front desk staff will greet guests on arrival at the property.
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel, toothbrush, nightwear exchange are provided daily.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shinjuku East Side
Tokyu Stay Shinjuku Eastside Hotel
Tokyu Stay Shinjuku Eastside Tokyo
Tokyu Stay Shinjuku Eastside Hotel Tokyo

Tokyu Stay Shinjuku Eastside Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 352 out of 520 reviews
Rating 8 - Good. 121 out of 520 reviews
Rating 6 - Okay. 26 out of 520 reviews
Rating 4 - Poor. 11 out of 520 reviews
Rating 2 - Terrible. 10 out of 520 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Natasha

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

4/10 Poor

Candace, Chino

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The staff was not very friendly. Stayed 3 nights and the only housecleaning available was for new towels and trash only. We needed more supplies in room - tissue and paper towels at least.
Stayed 3 nights in May 2025

2/10 Terrible

Joan

Stayed 5 nights in Apr 2025

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Yip Tung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in process was smooth, and the room was clean and comfortable. The hotel is within walking distance of Shinjuku Station about a 15-minute walk. Overall, I would recommend this hotel if you're looking to stay near Shinjuku and prefer a newer property.
Stayed 1 night in Apr 2025

10/10 Excellent

Angelina

Stayed 2 nights in Apr 2025

10/10 Excellent

Kathleen

Stayed 3 nights in Apr 2025

10/10 Excellent

sam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect 4 day stay
Stayed 4 nights in Apr 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Do I get hotel receipts from the hotel or expedia?
Stayed 5 nights in Apr 2025

10/10 Excellent

Yuan

Stayed 4 nights in Apr 2025

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel - really friendly staff and conveniently located for public transport, shops, etc. We weren't keen on Shinjuku as an area, as it felt a little less safe than other areas of Tokyo/Japan that we visited.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lizbeth

Stayed 2 nights in Apr 2025

6/10 Okay

Robbie

Disliked: Staff & service
Room cleaning not great, but over all a big standard hotel for a city break
Stayed 5 nights in Apr 2025

10/10 Excellent

Girish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and staff

Nice quiet location in Shinjuku. Walking distance to several train stations including Shinjuku Station. Helpful staff. Nice buffet breakfast with some Western options (mostly Japanese though). Coffee machine in the cafe is a welcome touch. Combo washer dryer in the room was very helpful. It takes small loads though. Front desk has an English instruction sheer which helped. Close to convenience stores.
Stayed 7 nights in Mar 2025

10/10 Excellent

Zar, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and comfortable. The staff were friendly and delivered excellent customer service. The location was so convenient! While it’s in Shinjuku, it’s just outside the most active part of Shinjuku but close enough to walk to shopping and restaurants. There are also 2 train stations close by so we could avoid the big Shinjuku station if we wanted a more chill commute. There is also a Lawson, Family Mart, and a 7-11 on the same street/across the street or on the corner as well as a smaller Don Quijote within a short walk. Made our trip so much more enjoyable.
Stayed 11 nights in Mar 2025

10/10 Excellent

Xenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

The staff was very friendly and helpful. They were patient and accommodating. When we used the luggage forwarding, they called the next hotel to confirm its going to the correct hotel.
Stayed 5 nights in Apr 2025

10/10 Excellent

Vahe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is perfect—location, breakfast, cleanliness, and staff. Highly recommended.
Stayed 5 nights in Mar 2025

10/10 Excellent

Muang

Stayed 7 nights in Mar 2025

10/10 Excellent

Ning

Stayed 2 nights in Mar 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and very good conditions on the property
Stayed 1 night in Mar 2025

10/10 Excellent

Montana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at the Tokyu Stay! Staff were so kind and helpful, room was immaculate and the breakfast was so delicious. I highly recommend staying here.
Stayed 2 nights in Mar 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and activities very close by. Water pressure was amazing and water heated up instantly. Breakfast was delicious every day as they provided many options to choose from. Bed was a bit too firm for my personal preference. We felt safe walking around.
Stayed 5 nights in Mar 2025

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a connected rooms, enough spaces for 4 persons
Stayed 4 nights in Mar 2025

10/10 Excellent

Alonzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and staff was helpful at all times. They speak pretty decent English if you need it. The breakfast that is available is very good and a great start to the day. They were prompt with ordering me taxis when needed. The propery is only a few blocks away from the heart of Shinjuku with shopping, food and nightlife! Would stay again.
Stayed 3 nights in Mar 2025