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Tokyu Stay Shinjuku Eastside

3.0 star property

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Photo gallery for Tokyu Stay Shinjuku Eastside

Exterior
Reception
Terrace/patio
Soundproofing, iron/ironing board, free WiFi, bed sheets
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
2-3-24 Kabukicho, Shinjuku-ku, Tokyo, Tokyo Prefecture, 160-0022
  • Place, Samurai Museum
    ‪5 min walk‬
  • Place, Shinjuku Isetan
    ‪9 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪36 min drive‬

Room options

View all photos for Comfort Double Room with table, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room with table, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Residential Double Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Double Room, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Twin Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Twin Room, Non Smoking

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Residential Twin Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Twin Room, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Comfort Double Room Single Use with table, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room Single Use with table, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Double Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Double Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Twin Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Residential Twin Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Twin Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Twin Room Single Use, Non Smoking

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Twin Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room Single Use, Non Smoking

  • City view
  • 41 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Garden Suite, Non Smoking

View from room

Garden Suite, Non Smoking

  • City view
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Universal Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Universal Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Universal Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Universal Room Single Use, Non Smoking

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds

View all photos for Adjoining Room A, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Adjoining Room A, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • City view
  • 44 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Adjoining Room B, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Adjoining Room B, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 63 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Deluxe Twin Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 3

View all photos for Superior Twin Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 3

View all photos for Residential Double Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Double Room

  • Sleeps 2

View all photos for Residential Twin Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Comfort Twin Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Twin Room

  • Sleeps 2

View all photos for Comfort Double Room with table

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room with table

  • Sleeps 2

View all photos for Universal Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Universal Room

  • Sleeps 2

View all photos for Garden Suite

Soundproofing, iron/ironing board, free WiFi, bed sheets

Garden Suite

  • Sleeps 3

View all photos for Terrace Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Terrace Room

  • Sleeps 2

View all photos for STAY BEAUTY＆CARE ROOM

Soundproofing, iron/ironing board, free WiFi, bed sheets

STAY BEAUTY＆CARE ROOM

  • Sleeps 2

View all photos for Adjoining Room A

Soundproofing, iron/ironing board, free WiFi, bed sheets

Adjoining Room A

  • Sleeps 4

View all photos for Adjoining Room B

Soundproofing, iron/ironing board, free WiFi, bed sheets

Adjoining Room B

  • Sleeps 5

View all photos for Comfort Double Room Single Use with desk, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room Single Use with desk, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room with desk, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room with desk, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room with desk

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room with desk

  • Sleeps 2

View all photos for STAY BEAUTY and CARE ROOM Non-Smoking

STAY BEAUTY and CARE ROOM Non-Smoking

STAY BEAUTY and CARE ROOM Non-Smoking

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bunk Bed

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Exterior
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  • Air-conditioning
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About this property

Tokyu Stay Shinjuku Eastside

This hotel features dry cleaning, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Other amenities include a TV in a common area and a vending machine. Housekeeping is available on request.
Tokyu Stay Shinjuku Eastside offers 208 accommodations with all-in-one washer/dryers and slippers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bidets, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Tokyo hotel provides complimentary wireless Internet access. Smart televisions come with digital channels and Netflix. Housekeeping is offered on request and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Tokyu Stay Shinjuku Eastside. During your stay, you're just a quick walk from Samurai Museum. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include 7 meeting rooms, laundry facilities, and an elevator
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 5-minute drive from Tokyo Imperial Palace and a few minutes from Shinjuku Gyoen National Garden
As a guest of Tokyu Stay Shinjuku Eastside, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. There are 7 meeting rooms available. WiFi is free in public spaces. Tokyu Stay Shinjuku Eastside also features a television in a common area and an elevator.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,640 per person

Things to do

  • TV in common areas

Family friendly

  • All-in-one washing machine/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 7 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • All-in-one washer/dryer
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2640 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Guests will receive an email with special check-in information prior to arrival. Front desk staff will greet guests on arrival at the property.
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel, toothbrush, nightwear exchange are provided daily.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shinjuku East Side
Tokyu Stay Shinjuku Eastside Hotel
Tokyu Stay Shinjuku Eastside Tokyo
Tokyu Stay Shinjuku Eastside Hotel Tokyo

Tokyu Stay Shinjuku Eastside Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 501 out of 720 reviews
Rating 8 - Good. 159 out of 720 reviews
Rating 6 - Okay. 38 out of 720 reviews
Rating 4 - Poor. 11 out of 720 reviews
Rating 2 - Terrible. 11 out of 720 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Candace

Stayed 3 nights in Jan 2026

10/10 Excellent

Jan

Stayed 2 nights in Jan 2026

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, amenities
Wonderful!
Stayed 5 nights in Dec 2025

10/10 Excellent

Dontavius

Stayed 5 nights in Dec 2025

10/10 Excellent

Chun Shing

Liked: Cleanliness, staff & service, amenities
Very friendly and helpful staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No breakfast... didn't use workspace Otherwise all good 👍👍 Reception staff excellent Chamber staff excellent Please accept the pens from London as a gift..room 1104. Thank you
Stayed 9 nights in Dec 2025

10/10 Excellent

Mary Anne

Stayed 4 nights in Dec 2025

10/10 Excellent

Myradh

Stayed 2 nights in Dec 2025

10/10 Excellent

Dave

Liked: Cleanliness
Stayed 5 nights in Dec 2025

10/10 Excellent

Tuan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great clean place. Walkable to all the shopping and restaurants Breakfast waa the best i had in a long time at a hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Darius

Stayed 5 nights in Dec 2025

10/10 Excellent

Peggy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Tokyu Stay was wonderful. The room was unexpectedly huge. Staff was professional, courteous, and accommodating. Surrounding area was nice and quieter than the busy Shinjuku spots.
Stayed 6 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Good location good service
Stayed 2 nights in Dec 2025

10/10 Excellent

Yinghui

Stayed 5 nights in Dec 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No breakfast
Stayed 7 nights in Dec 2025

10/10 Excellent

Sergio Henrique

Stayed 3 nights in Dec 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, good location, would be happy to stay here again
Stayed 3 nights in Dec 2025

10/10 Excellent

Ho Man Herman

Stayed 7 nights in Dec 2025

10/10 Excellent

Bruce

Stayed 3 nights in Dec 2025

8/10 Good

Alexander

Stayed 3 nights in Dec 2025

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean. Location was perfect and close to many train stations/lines, restaurants, shopping, bars. Staff was so friendly, accommodating, and nice. Helped arrange to ship our luggage. Will be back! Thanks for making my stay so enjoyable.
Stayed 3 nights in Dec 2025

10/10 Excellent

Udit

Liked: Cleanliness, amenities, property conditions & facilities
Great size rooms, nice location and amazing staff
Stayed 6 nights in Dec 2025

10/10 Excellent

Saikhanbileg

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay at Tokyu Stay Shinjuku Eastside. The hotel was very clean, and the staff were friendly and helpful with anything I needed. Great experience overall.
Stayed 2 nights in Dec 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service, amenities
Very clean room, polite and helpful staff
Stayed 4 nights in Nov 2025