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Tokyu Stay Shinjuku Eastside

3.0 star property

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Photo gallery for Tokyu Stay Shinjuku Eastside

A modern hotel entrance with a prominent sign reading "HOTEL TOKYU STAY".
A rooftop terrace with a fire pit, seating, and a view of the cityscape.
A modern reception area with a cashless check-in/out counter, wooden flooring, and a green wall feature.
Restaurant
A modern bedroom with a loft bed, a bedside table, and a built-in TV.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
2-3-24 Kabukicho, Shinjuku-ku, Tokyo, Tokyo Prefecture, 160-0022
  • Place, Isetan Department Store Shinjuku
    ‪9 min walk‬
  • Place, Shinjuku Isetan
    ‪9 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪12 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪44 min drive‬

Room options

View all photos for Residential Twin Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Twin Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Comfort Double Room with table, Non Smoking

A modern hotel room with a large bed, a desk, and a chair. There is a nightstand with a clock and a lamp. The room has a large window with curtains.

Comfort Double Room with table, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Residential Double Room, Non Smoking

A modern hotel room with a large bed, a desk, and a large window.

Residential Double Room, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Twin Room, Non Smoking

A modern bedroom with a loft bed, a bedside table, and a built-in TV.

Comfort Twin Room, Non Smoking

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Residential Twin Room, Non Smoking

A hotel room with two beds, a small table, a chair, and a large window.

Residential Twin Room, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room, Non Smoking

A hotel room with two beds, a small table, and a nightstand with a clock.

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking

A hotel room with two beds, a sofa, a desk, and a large window with curtains.

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Comfort Double Room Single Use with table, Non Smoking

A modern hotel room with a large bed, a desk, and a chair. There is a nightstand with a clock and a lamp. The room has a large window with curtains.

Comfort Double Room Single Use with table, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Residential Double Room Single Use, Non Smoking

A modern hotel room with a large bed, a desk, and a large window.

Residential Double Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Twin Room Single Use, Non Smoking

A modern bedroom with a loft bed, a bedside table, and a built-in TV.

Comfort Twin Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Residential Twin Room Single Use, Non Smoking

A hotel room with two beds, a small table, a chair, and a large window.

Residential Twin Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room Single Use, Non Smoking

A hotel room with two beds, a small table, and a nightstand with a clock.

Superior Twin Room Single Use, Non Smoking

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room Single Use, Non Smoking

A hotel room with two beds, a sofa, a desk, and a large window with curtains.

Deluxe Twin Room Single Use, Non Smoking

  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Garden Suite, Non Smoking

A rooftop terrace with a city view, modern seating, and a fire pit.

Garden Suite, Non Smoking

  • City view
  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Universal Room, Non Smoking

A hotel room with two beds, a small table, a TV, and a refrigerator.

Universal Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Universal Room Single Use, Non Smoking

A hotel room with two beds, a small table, a TV, and a refrigerator.

Universal Room Single Use, Non Smoking

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Adjoining Room A, Non Smoking

A narrow hallway with a carpeted floor, a door with a metallic handle, and a wall with a number sign.

Adjoining Room A, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • City view
  • 44 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Adjoining Room B, Non Smoking

A narrow hallway with a carpeted floor, a door with a metallic handle, and a wall with a number sign.

Adjoining Room B, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 63 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Comfort Twin Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Comfort Double Room Single Use with desk, Non Smoking

A modern hotel room with a large bed, a desk, and a chair. There is a wall-mounted clock and a bedside table with a lamp.

Comfort Double Room Single Use with desk, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Double Room with desk, Non Smoking

A modern hotel room with a large bed, a desk, and a chair. There is a wall-mounted clock and a bedside table with a lamp.

Comfort Double Room with desk, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for STAY BEAUTY and CARE ROOM Non-Smoking

A compact, multi-level room with a bunk bed, a desk, and a small seating area.

STAY BEAUTY and CARE ROOM Non-Smoking

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bunk Bed
  • Free Wi-Fi

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About this property

Tokyu Stay Shinjuku Eastside

This hotel features dry cleaning, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Other amenities include a TV in a common area and a vending machine. Housekeeping is available on request.
Tokyu Stay Shinjuku Eastside offers 208 accommodations with all-in-one washer/dryers and slippers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bidets, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Tokyo hotel provides complimentary wireless Internet access. Smart televisions come with digital channels and Netflix. Housekeeping is offered on request and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Tokyu Stay Shinjuku Eastside. During your stay, you're just a quick walk from Isetan Department Store Shinjuku. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include 7 meeting rooms, laundry facilities, and an elevator
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 5-minute drive from Tokyo Imperial Palace and a few minutes from Shinjuku Gyoen National Garden
As a guest of Tokyu Stay Shinjuku Eastside, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. There are 7 meeting rooms available. WiFi is free in public spaces. Tokyu Stay Shinjuku Eastside also features a television in a common area and an elevator.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,640 per person

Things to do

  • TV in common areas

Family friendly

  • All-in-one washing machine/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 7 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • All-in-one washing machine/dryer
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2640 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Guests will receive an email with special check-in information prior to arrival. Front desk staff will greet guests on arrival at the property.
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel, toothbrush, nightwear exchange are provided daily.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shinjuku East Side
Tokyu Stay Shinjuku Eastside Hotel
Tokyu Stay Shinjuku Eastside Tokyo
Tokyu Stay Shinjuku Eastside Hotel Tokyo

Tokyu Stay Shinjuku Eastside Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 608 out of 859 reviews
Rating 8 - Good. 180 out of 859 reviews
Rating 6 - Okay. 44 out of 859 reviews
Rating 4 - Poor. 12 out of 859 reviews
Rating 2 - Terrible. 15 out of 859 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific hotel, very modern and spacious.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ma Carmelli

Liked: Cleanliness, staff & service, amenities
The staff were wonderful and the rooms were excellent!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Grant

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel good size rooms close to everything great friendly staff
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, would stay again!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Good sized economy rooms, excellent service all around.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, the room had everything you needed in it! Loved the washer and dryer in the room, this made our stay easy, fun, and convenient, comfortable as well.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of shops and restaurants. Great staff from the front desk to kitchen service!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great with variety. The hotel was very clean and the staff was very friendly. Kid friendly hotel within great walking distance of shopping and attractions.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Dylan Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and English friendly.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Ezekiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning worked perfectly and we liked the location of the hotel.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located, within easy walking distance to both the subway and the train station. It is clean, quiet, and the rooms are nice.
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

James Qwin Leng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was small distance walk from Shinjuku, staff was very friendly and professional. Amenities are great.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ayrton

Liked: Cleanliness, amenities, property conditions & facilities
Good location friendly and helpful staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, good location, would be happy to stay here again
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Rondine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel and it’s location. Very convenient, quite, and clean. The breakfast was delicious! Loved the experience.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was lovely for the price and the staff were so friendly and accommodating. Would stay here again!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Udit

Liked: Cleanliness, amenities, property conditions & facilities
Great size rooms, nice location and amazing staff
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Grant

Liked: Cleanliness, amenities, property conditions & facilities
Gr8 location huge room with deep bath great bfast courteous staff 5 mins walk from train station and Shinjuku with no noise. Perfect place to stay in Tokyo
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an easy and clean place to stay near Shinjuku. Staff was nice and room was clean. They put us right by the elevator so definitely noisy but overall it was fine.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Brant S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was exceptionally helpful. The room we had was spacious with very comfortable mattresses and pillows. The breakfast buffet was excellent. It's a short 10 minute walk to very good shopping areas and department stores.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Nothing over the top but good
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good location, clean rooms, compact, but good for Tokyo. Very comfortable.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities
Room was perfect for my first trip to Japan! Loved the size and bed was comfy
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Elizabeth and Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hugely convenient, right next to Golden Gai, spacious rooms with easy to use washer/dryer combos. Highly recommend
Stayed 3 nights in Mar 2026