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Tokyu Stay Takanawa (Shinagawa Area)

3.0 star property

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Photo gallery for Tokyu Stay Takanawa (Shinagawa Area)

Reception
Restaurant
1 bedroom, in-room safe, desk, free WiFi
Exterior
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
2-16-29 Takanawa, Minato-ku, Tokyo, Tokyo, 108-0074
  • Tokyo Tower
    ‪3 min drive‬
  • Tokyo Imperial Palace
    ‪4 min drive‬
  • Meiji Jingu Shrine
    ‪8 min drive‬
  • Tokyo (HND-Haneda)
    ‪13 min drive‬

Room options

View all photos for Superior Twin Room for 2 Person, 2 Single Beds, Washer/dryer Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Superior Twin Room for 2 Person, 2 Single Beds, Washer/dryer Non Smoking

  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Residential Double Room Single Use, Washer/dryer Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Residential Double Room Single Use, Washer/dryer Non Smoking

  • 21 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Residential Double Room for 2 Person, Washer/dryer Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Residential Double Room for 2 Person, Washer/dryer Non Smoking

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room Single Use, Washer/dryer Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Comfort Double Room Single Use, Washer/dryer Non Smoking

  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Comfort Double Room for 2 Person, Washer/dryer Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Comfort Double Room for 2 Person, Washer/dryer Non Smoking

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room Single Use, 2 Single Beds, Washer/dryer Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Superior Twin Room Single Use, 2 Single Beds, Washer/dryer Non Smoking

  • 23 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Moderate Double Room Single Use, Washer/dryer Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Moderate Double Room Single Use, Washer/dryer Non Smoking

  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Moderate Double Room for 2 Person, Washer/dryer Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Moderate Double Room for 2 Person, Washer/dryer Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Tokyu Stay Takanawa (Shinagawa Area)

Hotel with a restaurant, near Tokyo Tower
Along with a restaurant, this hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a front-desk safe, and a vending machine are onsite. Weekly housekeeping is available.
Tokyu Stay Takanawa (Shinagawa Area) offers 177 air-conditioned accommodations with washers/dryers and safes. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Tokyo hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

Our customers tell us they can't get enough of the helpful staff at Tokyu Stay Takanawa (Shinagawa Area). During your stay, you'll be within walking distance of Shiba Park. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Guests speak favorably about the overall condition of the property and the clean accommodations
  • Just a 3-minute drive from Tokyo Tower and 6 minutes from Tokyo Imperial Palace
There's a restaurant on site. Public spaces have free WiFi and wired Internet. Tokyu Stay Takanawa (Shinagawa Area) also features a vending machine, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
Tokyu Stay Takanawa (Shinagawa Area) has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,980 per person
  • A restaurant

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out
Guests receive daily towel, sleepwear, and toothbrush exchanges, and trash collection service. Guests staying 7 or more nights receive weekly bed-making service (not included for 1-6 night stays). Cleaning service is available for a fee.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1980 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Takanawa Sengakuji Ekimae Hotel
Tokyu Stay Sengakuji Ekimae Hotel
Tokyu Stay Sengakuji Ekimae
Tokyu Stay Takanawa Sengakuji Ekimae
Tokyu Stay Takanawa (Shinagawa Area) Hotel
Tokyu Stay Takanawa (Shinagawa Area) Tokyo
Tokyu Stay Takanawa (Shinagawa Area) Hotel Tokyo

Tokyu Stay Takanawa (Shinagawa Area) Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 574 out of 898 reviews
Rating 8 - Good. 263 out of 898 reviews
Rating 6 - Okay. 42 out of 898 reviews
Rating 4 - Poor. 13 out of 898 reviews
Rating 2 - Terrible. 6 out of 898 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jia Xin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and area was so convenient to all the places
Stayed 3 nights in Mar 2025

8/10 Good

Akiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Dedet

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the train station.
Stayed 2 nights in Feb 2025

8/10 Good

Vania

Stayed 6 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Good value for a supportive stay in Tokyo

Great location, close to transit. For a small room, it contained all of the basic necessities for day to day living. Efficient and convenient. The hallway carpets were quite stained.
Stayed 5 nights in Mar 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We only stay at Tokyu Stay!

Always nice to stay at Tokyu Stay when in Tokyo All the amenities provided, clean and a washer/dryer! Close to train stations and friendly service!
Stayed 5 nights in Mar 2025

10/10 Excellent

Blossom

Stayed 4 nights in Mar 2025

10/10 Excellent

Koon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and very well kept. Love the facilities of the hotel. Strategically located to many amenities. The hotel staff were helpful and definitely would make this one of the hotels to stay on my return to Tokyo.
Stayed 6 nights in Feb 2025

10/10 Excellent

Edsel, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when we're in tokyo. Clean, safe, and great staff. Close to the asakusa and yamanote lines too so convenient for transportation.
Stayed 3 nights in Feb 2025

6/10 Okay

Bryan

Liked: Cleanliness, property conditions & facilities

Convenient to train

This hotel is just fine. Pretty basic and uninspired, and the front desk staff was not very warm or welcoming. I'm not sure the room that we but was two hundred fifty square feet.It seemed really small. And the beds were hard and the bathroom was small. I have to say the coffee in the lobby was very good. Really limited selection of cafes in the area and not much to do, unless you like new generic shopping malls. Overall just OK.
Stayed 1 night in Feb 2025

6/10 Okay

Robert

Liked: Staff & service, amenities, property conditions & facilities
The service is nothing short of excellent and very responsive to fixing any issues with the hotel room. That being said, the room cleanliness is a major issue that I came across during my stay here having found pieces of fish bones and other small bits of dried out food that was not acceptable even though they addressed the issue immediately. The hotel has a very good location since it's within walking distance of the subway, JR Rail, several conbinis, restaurants, and Sengaku-ji temple (where the 47 ronin are buried). While there is a lot of construction going across the street from the hotel, it doesn't really negatively affect it. The room size is good for a solo traveler.
Stayed 19 nights in Dec 2024

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

This property is very well situated with a train station below and two others not too far of a walking distance away. Getting to and from Narita is very simple using the Keisei Sky Access train which doesn’t require any transfers. There is a Peacock grocery store about a 10 minute walk from the hotel, which carries a good selection of items including baked items and ready to eat prepared foods. Our twin bed room was quite spacious by Japanese standards. The bed was firm and very comfortable. There was a washer/dryer machine in the room which came in handy. There is no room cleaning for shorter stays but they replace towels and remove garbage on a daily basis if requested. The front desk staff are extremely polite and helpful but their ability to communicate in English is limited. To help alleviate this issue we used a translation app on our phone.
Stayed 5 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Fernanda Grecia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 1 night in Feb 2025

8/10 Good

Pak Cheong Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near by station very convenience
Stayed 1 night in Feb 2025

10/10 Excellent

Edsel, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always good to stay at this location. Near transit, walkable, and safe. This is our go-to hotel when in tokyo. Plus points on the in-room washer and dryer. Thanks Tokyu stay team.
Stayed 3 nights in Feb 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

JUNE LYN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would prefer if the window had a view rather than frosted and unable to open fully.
Stayed 7 nights in Jan 2025

10/10 Excellent

HO YIN WINSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities
The staff is overall great. There is no stair access to this hotel which seems unsafe, if there was a fire. I keep the Sabbath and need to walk down the stairs. The staff doesn't allow that, and they forgot to get me in my room once, as well. Other than that, it's a nice place.
Stayed 3 nights in Jan 2025

8/10 Good

Danilo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service. Instructions on washing machine, air conditioner, etc.are not user-friendly but was able to manage it ( just time consuming specially when you’re tired and wanted to relax immediately). Most instructions are in Japanese, although there are translation in English, still hard since some are not compatible with the unit brands installed in the room. Staffs are courteous & rooms are clean although as expected, they are not to western standard in terms of their size. Good enough for couples. Location is close to train stations. Will consider staying again in future travel despite other shortcomings mentioned above. Thanks to all the staff for their wonderful service!
Stayed 5 nights in Jan 2025

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great stay with Tokyu Stay!

We have stayed here several times! A great hotel with all the amenities you need to pack light. My husband and son stayed here last week. Nice to have 2 train stations nearby. We like to go to Choi's Korean BBQ around the corner.
Stayed 10 nights in Jan 2025

10/10 Excellent

Hisashi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized room with dining table with 2 chairs. Good bed and washing machine in the room with free detergent was so handy. Hotel was so clean and quiet close to subway/JR station but lacking cafes/restaurant nearby still as area under major redevelopment around JR Takanawa Gateway staion.
Stayed 2 nights in Jan 2025

10/10 Excellent

Emma

Travelled with partner
Liked: Amenities
We had such a brilliant stay at Tokyu stay and the washing machine was so handy!! Definitely will stay again!!
Stayed 19 nights in Dec 2024

8/10 Good

SATOMI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A face to face check in system is good compre with self check in system. A room with a microwave and a Washing machine is very convenient. Relatively spacious room , good Wi-Fi reception, you can control an air condition as your preference temperature is also good. Things downside is that a room is a little bit dark and can see the next property is not good which is always close the blind become no day light . Otherwise this hotel is very good value for money and
Stayed 3 nights in Jan 2025