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Tokyu Stay Yotsuya Shinjuku Area

3.0 star property

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Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room

Explore the area

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Yotsuya 2-1 Shinjuku-ku, Tokyo, Tokyo-to, 160-0004
  • Place, Hotel New Otani Tokyo
    ‪14 min walk‬
  • Place, Tokyo Imperial Palace
    ‪2 min drive‬
  • Place, Shinjuku Gyoen National Garden
    ‪3 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪32 min drive‬

Room options

View all photos for Deluxe Double Room, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Residential Twin Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Twin Room Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Residential Family Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Moderate Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Moderate Room Non Smoking

8.2 out of 10
Very good
(23 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Residential Double Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Double Room Non Smoking

7.4 out of 10
Good
(16 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Residential Double Room, Non Smoking (Single Use)

In-room safe, desk, blackout curtains, iron/ironing board

Residential Double Room, Non Smoking (Single Use)

8.4 out of 10
Very good
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking (Single Use)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room, Non Smoking (Single Use)

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Residencial Twin Room, Non Smoking (Single Use)

In-room safe, desk, blackout curtains, iron/ironing board

Residencial Twin Room, Non Smoking (Single Use)

  • 28 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking (Single Use)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room, Non Smoking (Single Use)

  • 34 sq m
  • Sleeps 1
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Residencial Family Room, Non Smoking (Single Use)

In-room safe, desk, blackout curtains, iron/ironing board

Residencial Family Room, Non Smoking (Single Use)

  • 37 sq m
  • Sleeps 1
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for Moderate Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Moderate Non Smoking

  • Sleeps 1

View all photos for Deluxe Double Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room Non Smoking

  • Sleeps 2

View all photos for Residential Twin Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Twin Non Smoking

  • Sleeps 2

View all photos for Deluxe Twin Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Non Smoking

  • Sleeps 3

View all photos for Residential Family Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Non Smoking

  • Sleeps 3

View all photos for Residential Double Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Double Non Smoking

  • Sleeps 2

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About this property

Tokyu Stay Yotsuya Shinjuku Area

Hotel with a restaurant, near Tokyo Imperial Palace
Along with a restaurant, this hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a front-desk safe, and a vending machine are onsite. Housekeeping is available on request.
Tokyu Stay Yotsuya Shinjuku Area offers 148 accommodations with washers/dryers and safes. Televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered on request and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Tokyu Stay Yotsuya Shinjuku Area. During your stay, you'll be within walking distance of Tokyo Imperial Palace. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Self-serve breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Just a 2-minute drive from Tokyo Imperial Palace and a few minutes from National Stadium
There's a restaurant on site. Public spaces have free WiFi and wired Internet. Tokyu Stay Yotsuya Shinjuku Area also features a vending machine, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy self-serve breakfast daily from 7:00 AM to 10:00 AM.
Tokyu Stay Yotsuya Shinjuku Area has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,320 per person
  • A restaurant
  • Couples/private dining

Family friendly

  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV with digital channels

Food and drink

  • Microwave
  • Mini-fridge
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately JPY 1320 per person
  • Housekeeping fee: JPY 1500; may vary based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Tokyu Stay Yotsuya
Tokyu Stay Yotsuya Hotel
Tokyu Stay Yotsuya Hotel Tokyo
Tokyu Stay Yotsuya Tokyo
Tokyu Stay Yotsuya Hotel Shinjuku
Tokyu Stay Yotsuya Shinjuku, Tokyo

Tokyu Stay Yotsuya Shinjuku Area Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 545 out of 1003 reviews
Rating 8 - Good. 317 out of 1003 reviews
Rating 6 - Okay. 93 out of 1003 reviews
Rating 4 - Poor. 33 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Kendon

Travelled with partner
Liked: Cleanliness, amenities
Say 3.75/5 stars. Getting the “bad” stuff out of the way. The washer/dryer we had didn’t work properly. Would wash but wouldn’t dry. An error code popped up every time saying the filters were dirty but zero dirt so I’m assuming it had to do with an air vent we couldn’t clean ourselves. Didn’t bother getting it fixed while we were there. Not on the hotel. On me as I really only used the washer a couple of times. Just mentioning it as it may occur. Room was kind of run down. Walls are NOT white. More yellow? Room looks like the photos, just edited to look cleaner and more like white walls. Some wall paper peeling & bathroom had a mild mildew smell that would trail out into the room but leaving the vent on helped. Have free coffee and stuff in the lobby but coffee line can get long cause there’s only one and it does take a good minute or two to spew out a latte, matcha, coffee, etc. Overall tho. Washer was still very convenient! Free coffee & very decent coffee/lattes from a machine was still a plus! Had a view of a neighborhood/city skyline from the room which was also nice. Location is very good though. Good food around that can easily walk to. A station that is right down the street that’ll take you to Tokyo, Shibuya, or Shinjuku and can transfer at any of them to take you anywhere else! Didn’t have much staff interaction but the small amount I did seemed fine! Overall I’d recommend. This is my experience. I’d stay here again. Could easily be 4 stars!
Stayed 7 nights in Nov 2025

10/10 Excellent

Harris, Phoenix

Liked: Cleanliness, amenities, property conditions & facilities
As far as we are concerned, the hotel is very nice, the staff are excellent and very attentive. It’s located in a very chill area of Tokyo with many restaurants, bars, grocery and convenience, stores, and more! I would disregard the majority of reviews talking about it being an older hotel, because that simply does not matter. The room size is great for Tokyo and it’s super easy to get to wherever you want to go, whether you’re taking the train a taxi or an Uber. Definitely would stay here again.
Stayed 4 nights in Nov 2025

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, amenities
Small but superbly equipped room !
Stayed 4 nights in Oct 2025

10/10 Excellent

Filomena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, thank you.
Stayed 5 nights in Nov 2025

10/10 Excellent

Charles

Stayed 12 nights in Oct 2025

6/10 Okay

Koichiro, New York

Stayed in Room 1005. Both Air Condition filter and Air Purifier filter must be cleaned up and replaced with new one immediately. Unbearable stinky smell comes from both AC and
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Excellent staff with great English ability. My room was perfectly clean, AC worked well, and it had a good sized bathroom. Very convenient location, just a 2 minute walk from Yotsuya station, and there's a 24hr Family Mart right next to the hotel entrance.
Stayed 7 nights in Oct 2025

10/10 Excellent

Alejandro

Stayed 4 nights in Oct 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In room laundry was great, wonderful location
Stayed 2 nights in Oct 2025

10/10 Excellent

Koichiro, New York

Liked: Property conditions & facilities
Staffs are very friendly and kind!
Stayed 7 nights in Oct 2025

10/10 Excellent

Federico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deluxe double room. Washer/dryer, refrigerator/freezer in room were very convenient. Our balcony overlooked a residential neighborhood giving us a feeling of typical Japan living.
our balcony view
front of hotel with grocery, pharmacy and konbini all just a few steps from entrance
comfortable ledge bed and balcony view
Stayed 14 nights in Sep 2025

6/10 Okay

Jing

Liked: Cleanliness
location is good
Stayed 5 nights in Oct 2025

10/10 Excellent

Fukuda

Stayed 1 night in Oct 2025

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast offerings sounded like a great option but in reality were just not good at all. Microwaving frozen items for convenience is one thing but the quality was just not there. Much better options available at local convenience store. But on the good side, the coffee in the self service area was really good. Hotel overall was OK but for the prices charged was not a good value. Prices are on par with 5 star hotel we stayed at the 2 nights previously. Staff was very helpful but did not understand the baggage delivery service that we wanted to send our bags to airport on departure day. We asked about baggage delivery timing and were told “ as long as bags are dropped by 9am” Turned out we needed to reserve day prior AND drop off by 9 am. This left us dragging our suitcases around Tokyo all day before flight. Live and learn…
Stayed 2 nights in Oct 2025

10/10 Excellent

Quan

Stayed 4 nights in Oct 2025

10/10 Excellent

Macy

Stayed 5 nights in Oct 2025

10/10 Excellent

Maria T

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Train and subway stations are 7 mins walk from the hotel. Love their amenities, coffee machine had great selections. Croissants available early evening. Washer/dyer unit inside room was awesome. Microwave, ref and mini kitchen were very useful. The staff was friendly and very helpful. There are convenience stores and pharmacy right next to the hotel. We would come back again to this hotel.
Courtyard
View from our room
Stayed 7 nights in Oct 2025

8/10 Good

William

Stayed 3 nights in Oct 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Everything near us. We’ll come again 👍👍👍
Stayed 1 night in Oct 2025

6/10 Okay

Melissa

Travelled with partner
Liked: Staff & service, amenities
Close to subway station and Shinjuku but without being to busy or crazy. Room was a bit worn down
Stayed 5 nights in Oct 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying here was like having a studio apartment! The bath tub, kitchen, refrigerator and microwave, and location met our needs. The dryer was difficult because it was on for 12 hours waking us up beeping, and the clothes were super wrinkled. The washing machine was great. We will definitely try to return here again.
Stayed 3 nights in Oct 2025

6/10 Okay

Demequis

Travelled with partner
Disliked: Property conditions & facilities
It was okay, location was great. My only real issue is the bathroom was outdated and it smells bad. I tried buying products to clean it but it did not work. Also, I asked for a late checkout of 12pm instead of 11am and they said it would be $103 USD. We weren’t out the room by 11am, at 11:05 they called the room as we were walking out to see what was taking so long.
Stayed 5 nights in Oct 2025

10/10 Excellent

Joel, London

Stayed 7 nights in Oct 2025

8/10 Good

Markos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to transportation
Stayed 5 nights in Oct 2025

8/10 Good

margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area was amazing so easy to navigate staff was great clean room, lots of food options and familymart was right next to the hotel!!
Stayed 4 nights in Oct 2025