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Tosei Hotel Cocone Ueno Okachimachi

3.0 star property

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Photo gallery for Tosei Hotel Cocone Ueno Okachimachi

Reception
Standard Twin Room, Non Smoking
Daily English breakfast (JPY 990 per person)
Interior detail
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
3-23-9, Ueno, Taito-ku, Tokyo, Tokyo, 110-0005
  • Ueno Park
    ‪6 min walk‬
  • Ueno Zoo
    ‪9 min walk‬
  • Tokyo Dome
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪20 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • 15 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking(3 People Use), 2 Beds and 1 Sofa bed

1 bedroom, blackout curtains, soundproofing, iron/ironing board

Deluxe Twin Room, Non Smoking(3 People Use), 2 Beds and 1 Sofa bed

9.2 out of 10
Wonderful
(5 reviews)
  • 17 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Double Room, Non Smoking, City View

1 bedroom, blackout curtains, soundproofing, iron/ironing board

Standard Double Room, Non Smoking, City View

8.4 out of 10
Very good
(8 reviews)
  • 12 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Modern Japanese Twin Room, Non Smoking(3 People Use), 2 Beds and 1 Sofa bed

1 bedroom, blackout curtains, soundproofing, iron/ironing board

Modern Japanese Twin Room, Non Smoking(3 People Use), 2 Beds and 1 Sofa bed

8.4 out of 10
Very good
(11 reviews)
  • 18 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Double Room, Non Smoking

1 bedroom, blackout curtains, soundproofing, iron/ironing board

Standard Double Room, Non Smoking

9.0 out of 10
Wonderful
(53 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Large King Room, Non Smoking

1 bedroom, blackout curtains, soundproofing, iron/ironing board

Large King Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 15 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Large King Room, Non Smoking, City View

1 bedroom, blackout curtains, soundproofing, iron/ironing board

Large King Room, Non Smoking, City View

8.8 out of 10
Excellent
(3 reviews)
  • 15 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Modern Japanese Twin Room, Non Smoking(2 People Use)

1 bedroom, blackout curtains, soundproofing, iron/ironing board

Modern Japanese Twin Room, Non Smoking(2 People Use)

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room, Non Smoking (2 People Use)

1 bedroom, blackout curtains, soundproofing, iron/ironing board

Deluxe Twin Room, Non Smoking (2 People Use)

7.6 out of 10
Good
(5 reviews)
  • 17 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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About this property

Tosei Hotel Cocone Ueno Okachimachi

Hotel with a 24-hour front desk, a short walk to Ueno Park
Coffee/tea in a common area, a microwave in a common area, and laundry facilities are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a front-desk safe, and multilingual staff assistance are onsite.
Tosei Hotel Cocone Ueno Okachimachi offers 171 accommodations with slippers and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include shower/tub combinations and toilets with an electronic bidet. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Tosei Hotel Cocone Ueno Okachimachi's great location gets high marks from our customers. During your stay, you're just a quick walk from Ueno Park. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and laundry facilities.
  • Free WiFi
  • English breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Guests have great things to say about the proximity to shopping and the location
  • Within a 10-minute walk of Ueno Park and Ueno Zoo
Tosei Hotel Cocone Ueno Okachimachi offers its guests a vending machine, multilingual staff, and coffee/tea in a common area. WiFi is free in public spaces. Tosei Hotel Cocone Ueno Okachimachi also features laundry facilities, a front-desk safe, and an elevator.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy English breakfast daily from 7:00 AM to 10:00 AM.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: JPY 990 for adults and JPY 990 for children
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: 0 percent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Breakfast is not included in the breakfast rates for children ages 0-6, and can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately JPY 990 for adults and JPY 990 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 0 percent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Tosei Cocone Ueno Okachimachi
Tosei Hotel Cocone Ueno Okachimachi Hotel
Tosei Hotel Cocone Ueno Okachimachi Tokyo
Tosei Hotel Cocone Ueno Okachimachi Hotel Tokyo

Tosei Hotel Cocone Ueno Okachimachi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 527 out of 937 reviews
Rating 8 - Good. 316 out of 937 reviews
Rating 6 - Okay. 64 out of 937 reviews
Rating 4 - Poor. 21 out of 937 reviews
Rating 2 - Terrible. 9 out of 937 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Jasper Pui Hei

Stayed 9 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
I chose to stay in this hotel again because the staffs were friendly in my last stay and also the location. So, we booked 3 rooms for this trip but we checked-in in different dates. I am very disappointed to the staff during the check-in this time. My friends visited us at the lobby when I stored my bags at the hotel. When I was showing my booking to the receptionist, one of my family members was talking to a friend who was getting a coffee at the lobby. The Receptionist told us that we should not take the coffee. We told her we didn't take any drink from the machine but just talking to a friend by the coffee machine. She looked at my friends and said they should not take any drinks there, too. My friend showed her the room card. She then said they can get the coffee but not us. We repeated to her that we didn't take any drinks. I were shocked as the receptionist is so unfriendly. I don't think I would consider staying at this hotel in the future.
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in May 2025

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was great! We were able to walk to most places, and it was close to multiple different metro lines, so very convenient. Very easy to get to the airport from here too. We would stay here again!
Stayed 5 nights in Apr 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Leslie

Liked: Property conditions & facilities
The hotel is in a very nice area. Convenient to the large Ueno Station. There are lots of shops around the area and it is very walkable. It is close to Ueno Park which has a beautiful pond. The hotel itself is safe and quiet with the usual amenities expected in a Japanese mid-range hotel. The only critique I have is that the room. I would rate cleanliness 3/5 and there were some wall markings. Overall I would recommend this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Kimiya

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Super clean, just very small rooms.
Stayed 2 nights in Apr 2025

8/10 Good

Niki Kyowoon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area was just perfect away from the heart of main busy district with 2 big shopping centre right at the door steps and the market street walking distance. Hotel room was small but other qualities definitely made up for it. Train stations were all close by too which was great going places. Room was cleaned everyday as requested and their service was great as well.
Stayed 3 nights in Apr 2025

6/10 Okay

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

It was fun, but won't happen again.

The location is good, but we had some serious issues. You cannot control the temperature of the room, and someone decided that 80° was a good temp for sleeping, to make matters worse you can't open the windows. The breakfast is at a small restaurant next door. The serving size wasn't great, but there are plenty of options outside.
Stayed 2 nights in Apr 2025

10/10 Excellent

Hsinying, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Easy to walk around and take JR.
Stayed 3 nights in Apr 2025

4/10 Poor

Tyler

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We were very disappointed in the front desk service when trying to throw away our broken suitcase. After going to multiple stores and convenience stores, I was instructed to ask the hotel front desk to assist with this task. When I asked the front desk, they tried to immediately turn me away and say that they cannot help me with this. As a foreigner, we have no idea what it takes to throw away this type of thing so it was very disappointing for the hotel staff to turn me away when asking for help. After telling the front desk staff that I will pay, they told me to wait and proceeded to ask for, what seems to be a fake value of, 4,000 yen to throw away the broken suitcase. As there was no other option, I reluctantly paid the amount and left the suitcase with the front desk staff. It would be appreciated if the front desk staff understood that foreigners do not know the local rules of Japan and need assistance when trying to do certain things. Other than this, the hotel was in a great location and it was clean.
Stayed 4 nights in Apr 2025

8/10 Good

LYDIA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
small but very well maintained
Stayed 4 nights in Feb 2025

10/10 Excellent

Michiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located near multiple train stations and easy access to anywhere in Tokyo. The room was smaller than I wanted but it is the average size room for hotels in Tokyo. Staff are super nice and they provide free coffee and tea, and 1 bottle of water daily. I would recommend this hotel to others.
Stayed 9 nights in Apr 2025

10/10 Excellent

SIUKIT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location right next to JR Okachimachi and walkable distance to Ueno Room is decently spacious and comfortable. Good choice for a hotel near the end of your trip if you are departing from Narita. It is quite close to the Keisei Ueno Skyliner station.
Stayed 8 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay near subway station.

Great location with easy access to subway. Keisei Skyliner stops at the station close by if you’re coming from Narita airport. Room was cleaned everyday which I appreciated. The carpet could been vacuumed a bit more because I saw some hair that wasn’t mine, otherwise it was a comfortable stay. Front desk was helpful when I needed to store luggage after checkout to explore the city.
Stayed 4 nights in Mar 2025

10/10 Excellent

joel

Stayed 3 nights in Apr 2025

10/10 Excellent

Naomi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my fourth time in Tokyo and first time staying in Ueno. Tosei Hotel Cocone Ueno Okachimachi was at a very good location, close to the JR line which made travel with 3 younger children just that bit more easy. The staff at the hotel were very friendly and accommodating to our needs. The only drawback was the washing/drying machines that always seemed to be busy, but you can check on their status through the website. The room we stayed in was clean and comfortable. We will stay again.
Stayed 5 nights in Mar 2025

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1st trip to Japan

This is a very nice hotel in a good location. Very walkable and close to JR train station. Rooms are a bit small even for smaller people. Service is excellent and the free coffee is delicious. We did not try the attached restaurant, Coffee Kan
Stayed 3 nights in Mar 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good budget hotel for the night. The room was small but not terribly for one person. I had a small suitcase and two bags and there was room. Everything was clean and the staff were friendly and helpful. The lobby smelt a bit like smoke as there’s a smoking area in the lobby but other than that I was happy. I felt safe and it’s a great location to Uneo station and the markets. Lots of luggage being stored in the lobby too which is convenient but a makes the place feel a bit messy. The bed was comfy and I would choose this place again as a standard budget option.
Stayed 1 night in Apr 2025

6/10 Okay

Hon Po Patrick

Travelled with group
Liked: Cleanliness, staff & service, amenities
Shower tub water, sometime cold either hot ,
Stayed 3 nights in Mar 2025

8/10 Good

Yawen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient which 3 mins walk distance to subway, and there are so many restaurants nearby! But the room space is tooooooo small!
Stayed 5 nights in Mar 2025

6/10 Okay

Shayla

Travelled with family
Liked: Cleanliness
The room was quite small even for Tokyo standards. The lobby is very cramped and the hallways were crowded with carts and boxes. We only stayed one night so it wasn’t bad but I wouldn’t want to stay for a longer period of time. The lady that checked us in almost didn’t let us because our middle names were on our passports but not the reservation. I couldn’t remember if Expedia even has a middle name option when booking and we didn’t have any problems with the other two hotels we stayed at in Japan.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Ueno with easy access to train stations, shopping and food. Just a few mins walk from Narita Keisei line and Ueno Park. Clean room, daily service, coffee in the lobby and laundry facility.
Stayed 4 nights in Mar 2025

8/10 Good

Daisy

Stayed 4 nights in Mar 2025