28 Aug 2019 by Ueno Hotel
Thank you very much for choosing our hotel. We are appreciated that you took time to share a enthusiastic review. First of all, we were terribly sorry that your stay was disturbed by the size of room. Please accept our sincere apologize for the inconvenience caused to you. As you mentioned, we are conveniently located and right by Ueno Station. Meanwhile, it is our pleasure that you chose our hotel. Your feedback is important to us to enhance our quality of service. We hope we will have the opportunity to welcome you back in the future where we will try our best to make your stay more enjoyable.
26 May 2019 by Ueno Hotel
Thank you for stayed UenoHotel. We are appreciate for your feedback! We are looking forward to see you again
As a guest of Ueno Hotel, you'll find vending machine, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. Ueno Hotel also features a front desk safe and a lift. This 3-star Tokyo hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Ueno Hotel offers 201 air-conditioned accommodations with a safe and complimentary slippers. Guests can surf the web using complimentary wired and wireless Internet access. Bathrooms include a shower, bidets, toilets with an electronic bidet and complimentary toiletries. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a continental breakfast daily from 7 AM to 9:30 AM.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.